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Added 6 mins ago
AP
Business Development Associate
Arbitration Place
Toronto, ON · Greater Toronto Area, Canada
- Full-time
The Business Development Associate is a front-line, revenue-generating role focused on growing Arbitration Place’s client base. The Associate will generate new leads, respond to and convert…
Added 6 mins ago
WC
(CAN) Manager, Product Development (IC) Contract
Walmart Canada
Mississauga, ON
- Contract
Demonstrates and encourages respect for others; drives a positive associate and customer experience for all; embraces differences in people, cultures, ideas, and experiences; supports…
Added 6 mins ago
YA
Bilingual French Inbound Customer Engagement Specialist- Hybrid
Yoh, A Day & Zimmermann Company
Vancouver, BC
- $30 USD / hour
- Contract
Bilingual French Inbound Customer Engagement Associate needed for a 4 month contract opportunity with SAP Canada located in Vancouver, BC.
Added 6 mins ago
UM
Associate Monetization Director
Ubisoft Montréal
Montreal, QC
- Full-time
As an Associate Monetization Director, you will assume responsibility for the design, production and operation of tactical elements of monetization strategies and mechanisms. You will also…
Added 7 mins ago
ML
Marketing Associate - Brand
Maple Leaf Foods Inc.
Mississauga, ON
- $71,000 to $103,000 CAD / year
- Full-time
As a key member of the Brand team, the Brand Marketing Associate plays an integral role in building some of Canada's most iconic and trusted food brands. This role is ideal for a curious,…
Added 22 mins ago
RC
Trade Marketing Analyst
Regal Confections Inc.
Mississauga, ON
- Full-time
Client Relationship Management: Serve as a key point of contact for Walmart Associate Category Managers (ACMs) and Replenishment leads.
Added 22 mins ago
TM
M&A Associate
The Mason Group - Strategic Search Partners
Toronto, ON
- $110,000 to $140,000 CAD / year
- Full-time
…to join a lean, high-energy, high-volume M&A team, with the Associate playing a key role across deal origination, due diligence, valuation, research, and transaction…
Added 22 mins ago
R
Community Associate
Regus
Ottawa, ON
- Full-time
As a Community Associate, you’ll work closely with new and existing customers across a myriad of industries, working to create and maintain your own community within your centre, where you…
Added 22 mins ago
GI
Retail Marketing Specialist
Garmin International, Inc.
Cochrane, AB
- Full-time
Garmin Canada has an exciting opportunity for a full-time Retail Marketing Specialist. In this position you will support the execution of retail marketing programs, point-of-sale (POS)…
Added 51 mins ago
AL
Sales Associate, Eastern Prairies
ADAMA Ltd.
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
Align with the marketing team to support facilitation of marketing tactics within region.
Added 1 hour ago
FI
Business Development Associate
FIN IP Group
Ottawa, ON
- Full-time
Help shape our marketing, including email campaigns, conference materials, case studies, and social content.
Added 1 hour ago
K
Seasonal Stock Associate (Market Mall)
Knix
Calgary, AB
- $19.7 CAD / hour
- Contract
As a Part-Time Stock Associate, you're the engine that keeps the store running. From the moment product arrives, you ensure it flows seamlessly from the Stockroom to the Sales floor. You…
Added 1 hour ago
PC
Client Service Associate
PBY Capital
Toronto, ON
- Full-time
We’re seeking a relationship-oriented Client Service Associate to join our Toronto office. The successful candidate will work closely with senior team members to support client service,…
Added 1 hour ago
MW
Business Development Associate
Manulife Wealth & Asset Management
Montreal, QC
- Full-time
Drive marketing: Manage email campaigns, track results, and keep communication flowing.
Added 1 hour ago
BC
Philanthropy Manager, Legacy
BC Children's Hospital Foundation
Vancouver, BC
- Full-time
It’s an exciting time to join the Foundation team as our Legacy program continues to grow. Reporting to the Associate Director, Legacy, and working closely with the Director, Gift & Estate…
Added 1 hour ago
P
Planning Associate Director
PHD
Toronto, ON
- Full-time
…them into actionable insights for media, content and social…
Added 1 hour ago
GC
Senior Client Service Associate - Vancouver /Toronto
Genus Capital Management
Vancouver, BC
- Full-time
…exceptional client service while providing administrative, marketing, and sales support to Portfolio Managers. You will also support overall team performance by mentoring and assisting…
Added 1 hour ago
Sales Associate
Laura Canada
Red Deer, AB
The Laura Canada Sales Associate provides exemplary customer service to every client, has strong fashion awareness, is knowledgeable about our product and develops long-term relationships…
Added 1 hour ago
B
Personal Banking Associate
BMO
Toronto, ON
- Full-time
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Added 1 hour ago
TI
Director of Paid Media
The Influence Agency
Toronto, ON
- Full-time
The Influence Agency is a full-service digital marketing agency that specializes in SEO, Paid Media, Web Design & Development, Influencer Marketing, Social Media Management, Content…
Added 2 hours ago
SD
Spécialiste Beauté, rémunéré(e) à l’heure temps plein Quarts de travail flexibles Embauche feu vert
Shoppers Drug Mart
Quebec, QC
- Full-time
Promouvoir les produits par l’intermédiaire du marketing et encourager l’utilisation du programme PC Optimum.
Added 2 hours ago
SD
Beauty Specialist, Hourly Part Time Evening
Shoppers Drug Mart
Tsawwassen, BC
- Part-time
Promotes products through marketing and encourages use of the PC Optimum program
Added 2 hours ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Burnaby, BC
- Part-time
Promotes products through marketing and encourages use of the PC Optimum program
Added 2 hours ago
Financial Service Representative
Money Mart
Mississauga, ON
…refinancing options, and other important information using approved marketing…
Added 2 hours ago
Financial Service Representative
Money Mart
Mississauga, ON
…refinancing options, and other important information using approved marketing…

BMO

Personal Banking Associate

Toronto, ON, Canada

$35,500.00 - $65,000.00 · Full-time

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Job details

Pay: $35,500.00 - $65,000.00
Job type: Full-time
Apply by: Nov 10, 2026
Experience: Typically between 1 – 2 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience.
Posting language: English
Posted: Oct 29, 2026

Original job description

Application Deadline:

11/09/2026

Address:

2454 Yonge Street

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Collaborates with BMO partners to identify referral opportunities that further grow the customer’s relationship with BMO beyond personal banking.
Welcomes and guides customers as they walk into the branch lobby, and offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
As a lobby leader, assists in conducting client conversations about banking services to recommend alternative banking channels and provide personal banking and investment advice.
Meets customer transaction-based needs with seamless execution.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes complex & diverse tasks within given rules/limits.
Analyzes issues and determines next steps; escalates as required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

Typically between 1 – 2 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience.
Canada only: Registration to sell investment products completed or in progress (must be completed within 12 months) - as appropriate for the jurisdiction.
Confident and experienced in the use of social media, tablets, Smart phones, online tools, and applications.
Some experience in a consultative customer service or sales roles, with a drive to deliver a personal customer experience.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
Drive to deliver a personal customer experience.
A focus on results and the ability to thrive in a consultative sales and team-based environment.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic specialized knowledge.
Verbal & written communication skills - Good.
Organization skills - Good.
Collaboration & team skills - Good.
Analytical and problem solving skills - Good.

Salary:

$35,500.00 - $65,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Personal Banking Associate delivers exceptional service by identifying customer financial needs and providing tailored advice on banking solutions. They also collaborate with branch partners to drive business results while ensuring compliance with regulatory and risk management policies.

Requirements

Candidates should have 1-2 years of relevant experience or education and possess strong interpersonal and consultative sales skills. Registration to sell investment products is required or must be completed within 12 months of hire.

Skills

Customer service
Financial advice
Sales
Relationship management
Interpersonal skills
Problem solving
Communication
Organization
Collaboration
Analytical skills
Risk management
Compliance
Investment product knowledge
Digital literacy

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Financial Solutions
Customer Experience
Sales
Investment Products
Risk Management
Compliance
Money Laundering Reporting
Inventory Management
Consultative Sales
Business Banking
Digital Banking
Self-serve Options
Relationship Growth
Financial Services
Regulatory Requirements
Branch Operations

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