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Added 4 mins ago
R
Microsoft Azure Administrator/Developer
Raise
Burnaby, BC
- Full-time
Added 4 mins ago
FC
Fit4Less Host - East York Town Centre
Fit4Less Canada
Toronto, ON
- Part-time
…through, and when logged into Workday. We will never send or ask any Associate or Candidate to send this information via email, phone or…
Added 4 mins ago
FC
Fit4Less Host - Toronto Yonge and Alexander
Fit4Less Canada
Toronto, ON
- Part-time
…through, and when logged into Workday. We will never send or ask any Associate or Candidate to send this information via email, phone or…
Added 4 mins ago
FC
Fit4Less Host - Toronto McCaul
Fit4Less Canada
Toronto, ON
- Part-time
…through, and when logged into Workday. We will never send or ask any Associate or Candidate to send this information via email, phone or…
Added 5 mins ago
YA
Bilingual French Inbound Customer Engagement Specialist- Hybrid
Yoh, A Day & Zimmermann Company
Vancouver, BC
- Contract
Bilingual French Inbound Customer Engagement Associate needed for a 4 month contract opportunity with SAP Canada located in Vancouver, BC.
Added 5 mins ago
FC
Fit4Less Host - Mississauga Bristol Road
Fit4Less Canada
Mississauga, ON
- Part-time
…through, and when logged into Workday. We will never send or ask any Associate or Candidate to send this information via email, phone or…
Added 5 mins ago
W
DC Associate
Worldpac
Richmond, BC
- $20.5 to $25.5 CAD / hour
- Full-time
Worldpac, a leading name in automotive parts distribution, is looking for a DC Associate to be a vital part of our warehouse and assist in, but not limited to; pick pack and stage parts,…
Added 5 mins ago
PS
Associate Director, Quebec
Public Service Alliance of Canada (PSAC)
Montreal, QC
- Full-time
Under the direction of the Director, Regional Offices Branch (ROB), the Associate Director, Quebec manages programs and staff in their assigned region; coordinates and supervises staff and,…
Added 35 mins ago
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Part-Time Sales Associate - Famous Footwear CAN
Caleres
Mississauga, ON
- Part-time
As a Famous Footwear Sales Associate, you are passionate about providing the best shoe store experience for every customer. You do this by creating a welcoming environment and in-store…
Added 35 mins ago
TH
Pro Sales Associate Full Time (CARLETON PLACE)
The Home Depot Canada
Carleton Place, ON
- Full-time
…each department. This position also involves acting as a sales associate on the floor including all associated duties (e.g., keeping work area clean and…
Added 35 mins ago
TH
Loss Prevention Specialist Full Time- 6 Month Contract (WHITBY NORTH)
The Home Depot Canada
Brooklin, ON
- Full-time
Create associate awareness for shrink issues related to internal and external theft, operational deficiencies and physical security
Added 35 mins ago
TH
Loss Prevention Specialist Full Time
The Home Depot Canada
Mississauga, ON
- Full-time
Create associate awareness for shrink issues related to internal and external theft, operational deficiencies and physical security
Added 35 mins ago
TS
Store Associate
The Salvation Army in Canada
Vancouver, BC
- Part-time
…Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support…
Added 50 mins ago
EB
Associate Director, Internal Audit AML/ATF/SE
EQ Bank | Canada's Challenger Bank
Toronto, ON
- Full-time
The Associate Director, Internal Audit will be responsible for leading the risk assessment, control identification, documentation, testing, findings and recommendation process for various…
Added 1 hour ago
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Cycle Counter (1-year term)
Sysco
Winnipeg, MB · Sysco Winnipeg
- Full-time
Monitor FIFO rotation and address any issues.
Added 1 hour ago
LU
Director, Talent , Human Resources & Organizational Development
Laurentian University/Université Laurentienne
Sudbury, ON
- Temporary
Reporting to the Associate Vice-President, Human Resources & Organizational Development (AVP, HROD), the Director, Talent directs the strategic talent acquisition, workforce planning, and…
Added 1 hour ago
TF
Material Handler II
Thermo Fisher Scientific
Whitby, ON
- Full-time
1 year of General warehouse experience is required
Added 1 hour ago
MD
Chief Operations Officer - Core Operations Director
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year of each job held.
Added 1 hour ago
OC
Associate Director, Social
OMD Canada
Toronto, ON
- Full-time
As an Associate Director, Paid Social Activation, you will lead paid social strategy and performance across key platforms including Meta, TikTok, Snapchat, LinkedIn, Reddit, and Pinterest,…
Added 1 hour ago
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Sourcing Associate, Human Resources Category
BMO
Toronto, ON · YNG
- Full-time
…Benefits, Recruitment, Relocation and Training, the Sourcing Associate leads sourcing activities and negotiations, acts as a trusted advisor to stakeholders on project deliverables,…
Added 1 hour ago
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Associate, Commercial Banking (Public Sector Group)
BMO
Toronto, ON · FCP
- Full-time
The Associate, Public Sector is a unique career opportunity in commercial banking to work on large complex transactions with a high performing team while serving large public sector…
Added 2 hours ago
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Personal Banking Associate
BMO
Burnaby, BC
- Full-time
…represents BMO Financial Group’s expected target for the first year in this…
Added 2 hours ago
Financial Service Representative
Money Mart
Waterloo, ON
…our customers and team members, we proudly contribute each year to local charities and nonprofit organizations, while also using our time and talent to serve local communities across Canada…
Added 2 hours ago
Research Associate (Limited Term)
University of Toronto
Toronto, ON
The Department of Cell & Systems Biology at the University of Toronto invites applications for a Research Associate (Limited Term) for a 2-year appointment. The anticipated start date is…
Added 2 hours ago
Warehouse Associate - 3-Month Contract
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We’re looking for a Warehouse Associate to join our team and play a key role in managing inventory, supporting installations, and ensuring exceptional customer service. In this role, you’ll…

BMO

Personal Banking Associate

Montreal, QC, Canada

$35,500.00 - $65,000.00 · Full-time

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Job details

Pay: $35,500.00 - $65,000.00
Job type: Full-time
Apply by: Nov 6, 2026
Experience: Typically between 1 – 2 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience.
Posting language: English
Posted: Nov 2, 2026

Original job description

Application Deadline:

11/05/2026

Address:

2163 St-Catherine Ouest

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Collaborates with BMO partners to identify referral opportunities that further grow the customer’s relationship with BMO beyond personal banking.
Welcomes and guides customers as they walk into the branch lobby, and offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
As a lobby leader, assists in conducting client conversations about banking services to recommend alternative banking channels and provide personal banking and investment advice.
Meets customer transaction-based needs with seamless execution.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes complex & diverse tasks within given rules/limits.
Analyzes issues and determines next steps; escalates as required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

Typically between 1 – 2 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience.
Canada only: Registration to sell investment products completed or in progress (must be completed within 12 months) - as appropriate for the jurisdiction.
Confident and experienced in the use of social media, tablets, Smart phones, online tools, and applications.
Some experience in a consultative customer service or sales roles, with a drive to deliver a personal customer experience.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
Drive to deliver a personal customer experience.
A focus on results and the ability to thrive in a consultative sales and team-based environment.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic specialized knowledge.
Verbal & written communication skills - Good.
Organization skills - Good.
Collaboration & team skills - Good.
Analytical and problem solving skills - Good.

Salary:

$35,500.00 - $65,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

Serve branch customers by understanding their banking needs, recommending suitable personal banking, credit card, and investment solutions, and guiding them toward convenient digital and self-service options. Support branch operations and business results while following risk, privacy, anti-money-laundering, and regulatory requirements.

Requirements

Typically requires 1–2 years of relevant experience or certification, or an equivalent combination of education and experience; Canadian candidates may need to complete investment-product registration within 12 months, where applicable. Candidates should have consultative customer service or sales experience, confidence with digital devices and tools, strong communication and teamwork skills, and a customer-focused, results-oriented approach.

Skills

Consultative Customer Service
Sales
Personal Banking
Credit Card Advice
Investment Advice
Customer Relationship Building
Needs-Based Conversations
Digital Banking Guidance
Interpersonal Communication
Verbal and Written Communication
Organization
Collaboration
Teamwork
Analytical and Problem-Solving Skills
Risk Management
Regulatory Compliance

Benefits

Health Insurance
Tuition Reimbursement
Accident Insurance
Life Insurance
Retirement Savings Plans
Performance-Based Incentives
Discretionary Bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Personal Banking
Customer Service
Consultative Sales
Credit Cards
Investment Products
Digital Banking
Self-Service Banking
Needs-Based Selling
Referral Opportunities
Branch Operations
Inventory Management
Customer Applications
Risk Management Framework
Risk Appetite
Regulatory Compliance
Anti-Money Laundering
Customer Privacy
Asset Protection
Social Media
Tablets
Smartphones
Online Tools
Financial Services

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