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Added 11 mins ago
HI
Case Management Nurse
Home Instead of East Toronto
Toronto, ON
- $65,000 to $85,000 CAD / year
- Contract
…professionalism, ensuring a positive work environment for our team. We are actively looking for a contract full time Nurse Manager, to be responsible for the onboarding and oversight of our…
Added 11 mins ago
TFT - Manager, Quality & Performance
Canadian Mental Health Association - Windsor Essex County
Windsor, ON
…Friday, 8:30 AM to 4:30 PM. Flexible hours are required to meet client and service…
Added 11 mins ago
GC
Care Coordinator - HIV & HCV Programs
Gilbert Centre
Barrie, ON
- Full-time
The Gilbert Centre is looking for a Care Coordinator to join our multidisciplinary Health Program team in Barrie, Ontario. Reporting to the Health Program Manager, the Care Coordinator…
Added 11 mins ago
CE
Front of House Manager - National Westhills
Concorde Entertainment Group
Calgary, AB
- Full-time
A manager contributes to all front of house operations and is responsible for several functions including but not limited to scheduling, inventory control, coordination of sales, guest…
Added 11 mins ago
Technology Planning and Coordination Specialist
Scotiabank
Toronto, ON
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
Added 26 mins ago
SD
Communications Coordinator / Coordonnateur(trice) des communications
Sport Dispute Resolution Centre of Canada / Centre de Règlement des Différends Sportifs du Canada
Canada
- Full-time
Solides aptitudes interpersonnelles et excellent sens du service à la clientèle;
Added 26 mins ago
TS
Fleet Manager
TalentSphere Staffing Solutions
Toronto, ON · Etobicoke, ON
- Full-time
Our client, an Canadian based organization operating within the transportation and industrial services sector, is seeking a Fleet Manager to lead the performance, availability, and…
Added 26 mins ago
HP
Project Manager
HR Project Partners Inc.
Sudbury, ON
- $130,000 to $160,000 CAD / year
- Full-time
The Project Manager assumes full ownership and accountability for all aspects of project delivery from project award through final completion, including safety, scope, schedule, budget,…
Added 26 mins ago
K
Marketing Manager
KATMedia.co
Belleville, ON
- Full-time
KAT Media is a full-service marketing agency specializing in trucking companies, truck driver recruitment marketing, and local owner-led businesses. The agency helps clients build strong…
Added 26 mins ago
SR
Senior Payroll Specialist
Swim Recruiting
Burnaby, BC
- $75,000 to $85,000 CAD / year
- Full-time
On behalf of our client, SWIM is seeking a new Senior Payroll Specialist. This new employee will report directly into the Senior Manager, Accounting & Finance and will work alongside other…
Added 27 mins ago
H
Nurse Practitioner
HealthCareersInSask.ca
Kipling, SK
- Full-time
…The position will report to and work under the direction of a manager in one of the designated program areas. Practicing within Saskatchewan Health Authority policies, CRNS standards, and…
Added 27 mins ago
S
Stage Experience Lead - Full Time
Sephora
Edmonton, AB
- $20 to $23.55 CAD / hour
- Full-time
…Fragrance & Haircare or a combination of these areas. An Assistant Manager, Client Experience is responsible for ensuring that all members of their team execute Sephora’s selling model and…
Added 41 mins ago
NC
Member Associate
Northern Credit Union
Barry's Bay, ON
- Full-time
The Member Associate plays a vital administrative and customer service role within Northern Credit Union’s branch operations. Working closely with the Member Advisors and Market Manager,…
Added 41 mins ago
PH
Social Worker - Cystic Fibrosis Clinic
Providence Healthcare
Vancouver, BC
- Temporary
…Coordinator, the position supports the interdisciplinary program/team, which is under the direction of the Patient Care Manager, in achieving program, patient and resident…
Added 41 mins ago
SC
Operations & Quality Lead
ServiceMaster Clean of St. John's
St. John's, NL
- $22 CAD / hour
- Part-time
Working closely with our Manager, you’ll be our eyes and ears in the field - inspecting client locations, supporting cleaning teams, resolving service issues, and ensuring our quality…
Added 41 mins ago
R
Client Advisor Intern
RBC
Windsor, ON
- Part-time
…champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver exceptional customer service…
Added 41 mins ago
D
Health, Safety and Environment (HSE Advisor)
Dexterra
Vancouver, BC
- $75,000 to $85,000 CAD / year
- Full-time
Join our Facilities Management Division on our Custodial and Maintenance team, where our people are driven by a desire to innovate, do social good, and move services forward in a safe…
Added 41 mins ago
WC
Territory Manager
Waste Connections of Canada
Edmonton, AB
- Full-time
The Territory Manager will prospect new business while providing excellent customer service. In this role, you will be reaching out to potential customers by cold calling… a lot! We have a…
Added 56 mins ago
T
Customer Expérience Associate, part time (future opportunities) - Montérégie-Estrie
TD
Longueuil, QC · Saint-Hubert, QC
- Part-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 56 mins ago
HC
Audiologist/Registered Hearing Instrument Practitioner - Kemptville, ON.
HearingLife Canada
Kemptville, ON
- Full-time
HearingLife Canada, and National Affiliated Providers, is the largest provider of hearing healthcare service in Canada. Working in unison with the National Campaign for Better Hearing's…
Added 57 mins ago
B
Bilingual Facility Services Manager (EN/FR)
BGIS
Montreal, QC
- Full-time
The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and…
Added 57 mins ago
CI
Legal Office Manager
Cartel Inc.
Toronto, ON
- Full-time
Some people manage an office. The right person becomes the heartbeat of it. Our Client is looking for a seasoned Office Manager who knows the legal environment, thrives on keeping things…
Added 57 mins ago
B
Senior Projects Manager, Major Projects
BGIS
Vancouver, BC
- Full-time
The Senior Project Manager, Major Projects plans and oversees the end-to-end delivery of assigned projects and ensures delivery within scope, budget and requirements. At this level, the…
Added 57 mins ago
Customer Experience Manager
Laura Canada
Ottawa, ON
As part of Management, the Store Assistant Manager possesses a passion for fashion and customer service. They recruit and lead a winning team that provides a unique and memorable shopping…
Added 57 mins ago
K
Part Time Porter (Everclean)
Kandor
Vancouver, BC
- Part-time
This is an exciting opportunity to join the Everclean team and be part of the work that keeps spaces clean, safe, and running smoothly every day.

BMO

Personal Banking Associate

Montreal, QC, Canada

$35,500.00 - $65,000.00 · Full-time

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Job details

Pay: $35,500.00 - $65,000.00
Job type: Full-time
Apply by: Nov 6, 2026
Experience: Typically between 1 – 2 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience.
Posting language: English
Posted: Nov 2, 2026

Original job description

Application Deadline:

11/05/2026

Address:

2163 St-Catherine Ouest

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Collaborates with BMO partners to identify referral opportunities that further grow the customer’s relationship with BMO beyond personal banking.
Welcomes and guides customers as they walk into the branch lobby, and offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
As a lobby leader, assists in conducting client conversations about banking services to recommend alternative banking channels and provide personal banking and investment advice.
Meets customer transaction-based needs with seamless execution.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes complex & diverse tasks within given rules/limits.
Analyzes issues and determines next steps; escalates as required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

Typically between 1 – 2 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience.
Canada only: Registration to sell investment products completed or in progress (must be completed within 12 months) - as appropriate for the jurisdiction.
Confident and experienced in the use of social media, tablets, Smart phones, online tools, and applications.
Some experience in a consultative customer service or sales roles, with a drive to deliver a personal customer experience.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
Drive to deliver a personal customer experience.
A focus on results and the ability to thrive in a consultative sales and team-based environment.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic specialized knowledge.
Verbal & written communication skills - Good.
Organization skills - Good.
Collaboration & team skills - Good.
Analytical and problem solving skills - Good.

Salary:

$35,500.00 - $65,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

Serve branch customers by understanding their banking needs, recommending suitable personal banking, credit card, and investment solutions, and guiding them toward convenient digital and self-service options. Support branch operations and business results while following risk, privacy, anti-money-laundering, and regulatory requirements.

Requirements

Typically requires 1–2 years of relevant experience or certification, or an equivalent combination of education and experience; Canadian candidates may need to complete investment-product registration within 12 months, where applicable. Candidates should have consultative customer service or sales experience, confidence with digital devices and tools, strong communication and teamwork skills, and a customer-focused, results-oriented approach.

Skills

Consultative Customer Service
Sales
Personal Banking
Credit Card Advice
Investment Advice
Customer Relationship Building
Needs-Based Conversations
Digital Banking Guidance
Interpersonal Communication
Verbal and Written Communication
Organization
Collaboration
Teamwork
Analytical and Problem-Solving Skills
Risk Management
Regulatory Compliance

Benefits

Health Insurance
Tuition Reimbursement
Accident Insurance
Life Insurance
Retirement Savings Plans
Performance-Based Incentives
Discretionary Bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Personal Banking
Customer Service
Consultative Sales
Credit Cards
Investment Products
Digital Banking
Self-Service Banking
Needs-Based Selling
Referral Opportunities
Branch Operations
Inventory Management
Customer Applications
Risk Management Framework
Risk Appetite
Regulatory Compliance
Anti-Money Laundering
Customer Privacy
Asset Protection
Social Media
Tablets
Smartphones
Online Tools
Financial Services

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