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Added 11 mins ago
F
Webber - Operations Manager - Infrastructure Management
Ferrovial
ON · CAN - Webber - Infra - Niagara
- Full-time
Are you ready to elevate your career with a global leader in infrastructure solving complex problems and generating a positive outcome on people’s lives? At Ferrovial, we are not just a…
Added 11 mins ago
A
Civil Engineering Student (Summer 2027)
AtkinsRéalis
Vancouver, BC · St. John's, NL · Halifax, NS · Ottawa, ON · Toronto, ON
- Full-time
…tools, training, and network you need to grow into a future leader. If you’re curious, ambitious, and ready to make an impact from day one, Odyssey is your opportunity to turn potential…
Added 11 mins ago
A
Rail Infrastructure Student (Summer 2027)
AtkinsRéalis
Vancouver, BC · Toronto, ON
- Full-time
…tools, training, and network you need to grow into a future leader. If you’re curious, ambitious, and ready to make an impact from day one, Odyssey is your opportunity to turn potential…
Added 11 mins ago
SV
Registered Practical Nurse - Retirement - Permanent Full Time
Schlegel Villages
Burlington, ON
- Full-time
Work as a key member of our Village and Neighbourhood multidisciplinary team to understand residents’ individual needs, and advocate for residents to actively participate in decisions about…
Added 11 mins ago
SC
Respirator Fit Tester – Healthcare Education (Kelowna, BC)
Stenberg College
Kelowna, BC
- Part-time
Stenberg College is an industry leader with excellent reputation amongst health care and human service professionals. We take pride in everything we do and truly care about the success of…
Added 11 mins ago
SC
Respirator Fit Tester – Healthcare Education (Kamloops, BC)
Stenberg College
Kamloops, BC
- Part-time
Stenberg College is an industry leader with excellent reputation amongst health care and human service professionals. We take pride in everything we do and truly care about the success of…
Added 11 mins ago
EI
WELDER - MIG & TIG Pressure Vessel Welder
ENERVAC INTERNATIONAL ULC
Cambridge, ON
- Full-time
…instrumentation industry for all types of measurement and control. Key acquisitions over the last few decades have solidified Clark-Reliance as a leader in the separation and filtration…
Added 11 mins ago
KO
Junior Human Resources Associate
KidStrong of Alberta
AB · Calgary, AB
- $25 CAD / hour
- Full-time
We are looking for our Human Resources Associate to help us grow and scale as an organization. Our HR Associate will also be a key LEADER!
Added 11 mins ago
KO
Junior Human Resources Associate
KidStrong of Alberta
Edmonton, AB
- $25 CAD / hour
- Full-time
We are looking for our Human Resources Associate to help us grow and scale as an organization. Our HR Associate will also be a key LEADER!
Added 11 mins ago
KO
Junior Human Resources Associate
KidStrong of Alberta
St. Albert, AB
- $25 CAD / hour
- Full-time
We are looking for our Human Resources Associate to help us grow and scale as an organization. Our HR Associate will also be a key LEADER!
Added 11 mins ago
KO
Junior Human Resources Associate
KidStrong of Alberta
AB · Calgary, AB
- $25 CAD / hour
- Full-time
We are looking for our Human Resources Associate to help us grow and scale as an organization. Our HR Associate will also be a key LEADER!
Added 11 mins ago
KO
Junior Human Resources Associate
KidStrong of Alberta
Calgary, AB
- $25 CAD / hour
- Full-time
We are looking for our Human Resources Associate to help us grow and scale as an organization. Our HR Associate will also be a key LEADER!
Added 11 mins ago
S
Customer Success Manager
Skydio
Remote, Canada
- Full-time
- Remote
Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial mobility. The Skydio team combines deep expertise in…
Added 11 mins ago
TS
R56790 Business Analyst III - Artificial Intelligence
TD SYNNEX Canada ULC
ON · Mississauga, Ontario
- Full-time
The Business Systems Analyst – Artificial Intelligence is a key role dedicated to driving the adoption and integration of AI technologies with the enterprise ERP system within the…
Added 11 mins ago
T&
Senior Project Leader
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Ottawa, ON
- Full-time
…and operational readiness. This role requires an exceptional leader who can navigate complexity, drive collaboration, and ensure successful project outcomes from inception to…
Added 11 mins ago
VE
Spécialiste mise en service/Commissioning Support Specialist
Veolia Environnement SA
Montreal, QC
- Full-time
Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia…
Added 11 mins ago
ZB
Master Data Governance Lead Analyst
Zimmer Biomet Canada, Inc
Mississauga, ON
- Other
…driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8…
Added 11 mins ago
RI
Executive Chef for an amazing Resort in Ontario - Canada
Renard International Hospitality Search Consultants
Toronto, ON
- Full-time
Our Client requires a culinary leader who combines world-class standards with genuine hospitality and understands what it takes to operate a successful luxury resort kitchen. If you are an…
Added 11 mins ago
SM
Experienced Underground Diamond Driller
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- Full-time
As a Swick Underground Diamond Driller, you will play a key role in safely delivering high-quality drilling services for our clients across North America. You will operate underground…
Added 11 mins ago
SM
Underground Walking Boss
Swick Mining Services
North Bay, ON
- $141,250 CAD / year
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…regulatory requirements. This position serves as the primary leader for assigned crews, providing direction, coaching, and support while coordinating resources to achieve operational and…
Added 11 mins ago
SM
Underground Heavy Duty Mechanic
Swick Mining Services
North Bay, ON
- $50 to $60 CAD / hour
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Swick Mining Services is an internationally recognized leader in underground diamond drilling. We invest in our people by offering competitive compensation, excellent benefits, paid travel,…
Added 11 mins ago
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…like new condition. Since 2002, CSN has grown to become the leader in collision repair with 240 collision repair centres across…
Added 11 mins ago
V|
Senior Project Manager - Industrial Water
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Oakville, ON
- Full-time
Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia…
Added 11 mins ago
R
Senior Sales Manager
RocketRez
Canada
- Full-time
A track record of driving 15 to 20%+ year-over-year new logo growth as a sales leader.
Added 11 mins ago
LU
Director, Talent , Human Resources & Organizational Development
Laurentian University/Université Laurentienne
Sudbury, ON
- Temporary
…performance management frameworks. Utilizing data analytics and Key Performance Indicator tracking, the incumbent directs operational interventions and institutional strategies for benefits…

BMO

Personal Banking Associate

Montreal, QC, Canada

$35,500.00 - $65,000.00 · Full-time

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Job details

Pay: $35,500.00 - $65,000.00
Job type: Full-time
Apply by: Nov 6, 2026
Experience: Typically between 1 – 2 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience.
Posting language: English
Posted: Nov 2, 2026

Original job description

Application Deadline:

11/05/2026

Address:

2163 St-Catherine Ouest

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Collaborates with BMO partners to identify referral opportunities that further grow the customer’s relationship with BMO beyond personal banking.
Welcomes and guides customers as they walk into the branch lobby, and offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
As a lobby leader, assists in conducting client conversations about banking services to recommend alternative banking channels and provide personal banking and investment advice.
Meets customer transaction-based needs with seamless execution.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes complex & diverse tasks within given rules/limits.
Analyzes issues and determines next steps; escalates as required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

Typically between 1 – 2 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience.
Canada only: Registration to sell investment products completed or in progress (must be completed within 12 months) - as appropriate for the jurisdiction.
Confident and experienced in the use of social media, tablets, Smart phones, online tools, and applications.
Some experience in a consultative customer service or sales roles, with a drive to deliver a personal customer experience.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
Drive to deliver a personal customer experience.
A focus on results and the ability to thrive in a consultative sales and team-based environment.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic specialized knowledge.
Verbal & written communication skills - Good.
Organization skills - Good.
Collaboration & team skills - Good.
Analytical and problem solving skills - Good.

Salary:

$35,500.00 - $65,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

Serve branch customers by understanding their banking needs, recommending suitable personal banking, credit card, and investment solutions, and guiding them toward convenient digital and self-service options. Support branch operations and business results while following risk, privacy, anti-money-laundering, and regulatory requirements.

Requirements

Typically requires 1–2 years of relevant experience or certification, or an equivalent combination of education and experience; Canadian candidates may need to complete investment-product registration within 12 months, where applicable. Candidates should have consultative customer service or sales experience, confidence with digital devices and tools, strong communication and teamwork skills, and a customer-focused, results-oriented approach.

Skills

Consultative Customer Service
Sales
Personal Banking
Credit Card Advice
Investment Advice
Customer Relationship Building
Needs-Based Conversations
Digital Banking Guidance
Interpersonal Communication
Verbal and Written Communication
Organization
Collaboration
Teamwork
Analytical and Problem-Solving Skills
Risk Management
Regulatory Compliance

Benefits

Health Insurance
Tuition Reimbursement
Accident Insurance
Life Insurance
Retirement Savings Plans
Performance-Based Incentives
Discretionary Bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Personal Banking
Customer Service
Consultative Sales
Credit Cards
Investment Products
Digital Banking
Self-Service Banking
Needs-Based Selling
Referral Opportunities
Branch Operations
Inventory Management
Customer Applications
Risk Management Framework
Risk Appetite
Regulatory Compliance
Anti-Money Laundering
Customer Privacy
Asset Protection
Social Media
Tablets
Smartphones
Online Tools
Financial Services

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