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Added 13 mins ago
R
Assistant Store Manager - RW&CO
RW&CO
Saint-Bruno, QC
- Full-time
Reporting to the Store Manager, join a team where your leadership will truly make an impact! As an Assistant Store Manager, you’ll help drive daily operations while motivating your team,…
Added 13 mins ago
V
Sales Development Representative
VendorPM
Toronto, ON
- $55,000 CAD / year
- Full-time
As a Sales Development Representative at VendorPM, you will be responsible for contacting vendor leads assigned to you across Canada and the US, and converting them into sales to achieve…
Added 13 mins ago
PC
Account Manger
Provincial Credit Union
O'leary, PE
- Full-time
The Account Manager role manages a portfolio of commercial lending and deposit relationships, supporting business members with diverse and often complex financial needs. This role builds…
Added 13 mins ago
PC
Senior Account Manager
Provincial Credit Union
O'leary, PE
- Full-time
The Senior Account Manager manages a complex portfolio of commercial lending and deposit relationships, partnering with business owners to understand their goals and navigate their evolving…
Added 13 mins ago
CE
Front of House Manager - National Westhills
Concorde Entertainment Group
Calgary, AB
- Full-time
A manager contributes to all front of house operations and is responsible for several functions including but not limited to scheduling, inventory control, coordination of sales, guest…
Added 13 mins ago
SC
Sales Associate - Part Time - Daytime Availability
Staples Canada
Okotoks, AB
- Part-time
Drive sales in the furniture, technology and supplies areas of the store.
Added 13 mins ago
Product Specialist (QC) - 12 month contract
CAA Club Group
Quebec, QC
Conduct sales, marketing, product health monitoring, financial reporting and analysis on an ongoing basis and provide results to Product Manager, Insurer(s) and key stakeholders
Added 13 mins ago
Assistant Store Manager
The Aldo Group Inc / Le Groupe Aldo Inc.
Burnaby, BC
As Assistant Store Manager, you’re the Store Manager’s right hand and a key player in creating an amazing store experience. You lead by example, inspire your team to hit sales goals, and…
Added 13 mins ago
PT SALES ASSOCIATE - CALL IT SPRING - TSAWWASSEN MILLS
The Aldo Group Inc / Le Groupe Aldo Inc.
Tsawwassen, BC
Reporting to the Store Manager, the Part-Time Sales Associate at ALDO is all about driving sales while creating a great in-store experience. You bring the energy, the style, and the…
Added 13 mins ago
STOCK COORDINATOR - CALL IT SPRING - TSAWWASSEN MILLS
The Aldo Group Inc / Le Groupe Aldo Inc.
Tsawwassen, BC
Reporting to the Store Manager, the Part-Time Stock Coordinator keeps everything behind the scenes running smoothly. From staying on top of inventory to making sure the store is always…
Added 13 mins ago
Senior Investment Product Manager
Scotiabank
Toronto, ON
The Senior Investment Product Manager, is responsible for the design and execution of strategies to distribute alternative and specialty equity products across intermediary channels. This…
Added 13 mins ago
Manager, Compliance Risk & Control Assessments - Global Compliance
Scotiabank
Toronto, ON
…governing regulations, internal policies and procedures. As Manager, you support the development, implementation and oversight of the Compliance Risk & Control Assessment (CRCA) activities.…
Added 13 mins ago
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Retail Supervisor - Full Time (Winnipeg)
PUMA
Winnipeg, MB · PUMA Retail Store - Winnipeg
- Full-time
Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales…
Added 28 mins ago
NG
Warehouse Operator
Normet Group
Quebec, QC
- Full-time
Process sales orders and ensure all shipments include correct documentation and labeling.
Added 28 mins ago
AT
Warehouse Associate
Atlas Tools & Machinery
Vaughan, ON
- Full-time
● Coordinate with other departments, such as Sales, Operations, and Customer Service, to ensure smooth workflows, order processing, and timely customer deliveries.
Added 28 mins ago
EC
E-commerce & Marketplace Manager
Eupherbia Canada Inc.
Toronto, ON
- Full-time
…looking for an experienced, hands-on E-commerce & Marketplace Manager to grow our online business across existing and new sales…
Added 28 mins ago
CC
Business Development Manager A&D
Caesarstone Canada
Toronto, ON
- Full-time
The Business Development Manager will represent Caesarstone as a brand and category leader, building strong industry relationships and identifying new business opportunities. Working…
Added 28 mins ago
A
Revenue Operations Specialist
ApprovalMax
Toronto, ON
- Full-time
…processes across the business. Reporting to the Revenue Operations Manager, you’ll play a key role in advancing our revenue operations motion and collaborating with key stakeholders across…
Added 28 mins ago
WC
Front End Checkout Team Associate
Walmart Canada
Portage la Prairie, MB
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 28 mins ago
WC
(CAN) Consumables Associate
Walmart Canada
Wainwright, AB
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 28 mins ago
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Concierge - Residential (Toronto, ON)
Morguard
Toronto, ON
- Full-time
Assists the Building Manager in day-to-day operations of the building
Added 28 mins ago
FP
District Manager
Freshslice Pizza
Toronto, ON · Greater Toronto Area, Canada
- $90,000 to $125,000 CAD / year
- Full-time
As a District Manager, you are motivated by the desire to support and advise franchise stores. You guide your teams according to Freshslice standards, to deliver great customer experiences…
Added 28 mins ago
WC
(CAN) Cashier
Walmart Canada
Halifax, NS
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 28 mins ago
WC
(CAN) Over-the-Counter Associate
Walmart Canada
Georgetown, ON
- Full-time
Maximizing department sales and profit with direction from the Pharmacy Manager.
Added 28 mins ago
TS
Regional Manager - Vancouver
TalentSphere Staffing Solutions
Vancouver, BC
- Full-time
We are seeking an experienced Regional Manager to lead business growth, operational performance, and client relationships within a growing commercial construction environment.

BMO

Personal Banking Associate

Toronto, ON, Canada

$35,500.00 - $65,000.00 · Full-time

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Job details

Pay: $35,500.00 - $65,000.00
Job type: Full-time
Apply by: Nov 10, 2261
Experience: Typically between 1 – 2 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience.
Posting language: English
Posted: Nov 2, 2026

Original job description

Application Deadline:

11/09/2261

Address:

700 University Avenue

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Collaborates with BMO partners to identify referral opportunities that further grow the customer’s relationship with BMO beyond personal banking.
Welcomes and guides customers as they walk into the branch lobby, and offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
As a lobby leader, assists in conducting client conversations about banking services to recommend alternative banking channels and provide personal banking and investment advice.
Meets customer transaction-based needs with seamless execution.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes complex & diverse tasks within given rules/limits.
Analyzes issues and determines next steps; escalates as required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

Typically between 1 – 2 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience.
Canada only: Registration to sell investment products completed or in progress (must be completed within 12 months) - as appropriate for the jurisdiction.
Confident and experienced in the use of social media, tablets, Smart phones, online tools, and applications.
Some experience in a consultative customer service or sales roles, with a drive to deliver a personal customer experience.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
Drive to deliver a personal customer experience.
A focus on results and the ability to thrive in a consultative sales and team-based environment.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic specialized knowledge.
Verbal & written communication skills - Good.
Organization skills - Good.
Collaboration & team skills - Good.
Analytical and problem solving skills - Good.

Salary:

$35,500.00 - $65,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Personal Banking Associate delivers exceptional service by identifying customer financial needs and providing tailored advice on banking solutions. They also collaborate with branch partners to drive business results, manage operational tasks, and ensure compliance with regulatory and risk management frameworks.

Requirements

Candidates should have 1-2 years of relevant experience or equivalent education, with a strong focus on consultative sales and customer service. Proficiency in digital tools and the ability to work collaboratively in a team-based environment are essential for this role.

Skills

Customer service
Financial advice
Sales
Relationship management
Communication skills
Problem solving
Interpersonal skills
Analytical skills
Team collaboration
Risk management
Compliance
Digital literacy
Investment product knowledge
Consultative sales
Operational support

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Financial Solutions
Customer Experience
Lobby Leader
Investment Products
Risk Management Framework
Compliance
Money Laundering Reporting
Consultative Sales
Business Banking
Inventory Management
Digital Banking
Self-serve Options
Regulatory Environment
Financial Services
Relationship Growth
Operational Activities
Strategic Advice
Team-based Environment
Interpersonal Skills

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