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Added 6 mins ago
WC
(CAN) Préposé aux caisses libre-service
Walmart Canada
Baie-Comeau, QC
- Contract
Supports the promotion of company sponsored programs, including credit card services, product protection plans, and charitable initiatives, when applicable.
Added 6 mins ago
WC
(CAN) Préposé aux caisses libre-service
Walmart Canada
Baie-Comeau, QC
- Full-time
Supports the promotion of company sponsored programs, including credit card services, product protection plans, and charitable initiatives, when applicable.
Added 6 mins ago
WC
Front End Checkout Team Associate
Walmart Canada
Portage la Prairie, MB
- Full-time
Promotes company sponsor programs, ie. Credit card service, product protection and charity initiatives.
Added 6 mins ago
WC
(CAN) Cashier PT (3 month contract)
Walmart Canada
Markham, ON
- Contract
Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives.
Added 6 mins ago
WC
(CAN) Cashier
Walmart Canada
Bridgewater, NS
- Full-time
Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives.
Added 6 mins ago
WC
(CAN) Cashier
Walmart Canada
Bridgewater, NS
- Full-time
Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives.
Added 6 mins ago
WC
(CAN) Cashier
Walmart Canada
Halifax, NS
- Full-time
Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives.
Added 6 mins ago
T
Wind Technician, Melancthon 1
TransAlta
Guelph, ON
- Full-time
Support the Supervisor and regional Manager as part of a high-performance team of employees and contractors to achieve the expected outcomes of the plants.
Added 6 mins ago
WC
(CAN) Self Checkout Attendant
Walmart Canada
Halifax, NS
- Full-time
Supports the promotion of company sponsored programs, including credit card services, product protection plans, and charitable initiatives, when applicable.
Added 7 mins ago
Bartender- Flamboro Downs
Great Canadian Entertainment
Hamilton, ON · Dundas, ON
Under the general direction of F&B supervisor/Ops Manager; this position will be responsible for making and serving various alcoholic and non-alcoholic beverages in a prompt and friendly…
Added 7 mins ago
V
Account Manager II - 4th Avenue
Vancity
Vancouver, BC
- Full-time
We’re Vancity, a member-owned credit union built on the principles of inclusion and social justice. Since 1946, our relentless commitment to these values has helped us challenge the status…
Added 7 mins ago
V
Financial Services Representative (BCGEU) - Mission
Vancity
Burnaby, BC
- Full-time
We’re Vancity, a member-owned credit union built on the principles of inclusion and social justice. Since 1946, our relentless commitment to these values has helped us challenge the status…
Added 7 mins ago
V
Financial Services Representative - Sen̓áḵw Village
Vancity
BC · Vancouver, BC
- Part-time
We’re Vancity, a member-owned credit union built on the principles of inclusion and social justice. Since 1946, our relentless commitment to these values has helped us challenge the status…
Added 22 mins ago
NC
Member Associate
Northern Credit Union
Barry's Bay, ON
- Full-time
The Member Associate plays a vital administrative and customer service role within Northern Credit Union’s branch operations. Working closely with the Member Advisors and Market Manager,…
Added 22 mins ago
F
Legal Assistant, Litigation
Fasken
Toronto, ON
- Full-time
Reporting jointly to the legal professionals in the share and the Manager, Legal Assistant Services in our Toronto office, the successful candidate will independently manage the daily…
Added 37 mins ago
T
Wind Technician, Melancthon
TransAlta
Kitchener, ON
- Full-time
Support the Supervisor and regional Manager as part of a high-performance team of employees and contractors to achieve the expected outcomes of the plants.
Added 37 mins ago
S2
Shipping Manager
Solutions 2 GO Inc.
Brampton, ON
- $70,000 to $75,000 CAD / year
- Full-time
The Shipping Manager will play a critical role in ensuring the smooth and efficient functioning of S2G’s daily operations and will be responsible for overseeing various operational…
Added 37 mins ago
LB
Senior Underwriter
Laurentian Bank
Ottawa, ON
- Full-time
The Senior Underwriter will assist the Senior Manager in the risk management of the financing portfolio. Within the Commercial Banking Group, the candidate will be required to assimilate…
Added 37 mins ago
V
Financial Services Representative (BCGEU) - Mission
Vancity
Mission, BC
- Full-time
We’re Vancity, a member-owned credit union built on the principles of inclusion and social justice. Since 1946, our relentless commitment to these values has helped us challenge the status…
Added 37 mins ago
V
Account Manager II - 4th Avenue
Vancity
Vancouver, BC
- Full-time
We’re Vancity, a member-owned credit union built on the principles of inclusion and social justice. Since 1946, our relentless commitment to these values has helped us challenge the status…
Added 37 mins ago
SP
Reception & Donations Coordinator
St. Paul's Foundation
Vancouver, BC
- $57,000 to $70,000 CAD / year
- Full-time
Process donations - including cash, cheques, credit cards, and gifts-in-kind - in Raiser’s Edge.
Added 37 mins ago
CI
Corporate Law Clerk
Cartel Inc.
Mississauga, ON
- Full-time
Draft documentation for mergers and acquisitions, credit facilities and financings, share and asset sales, and tax reorganizations.
Added 37 mins ago
NI
Distribution Customer Service Representative
NFI Industries
Milton, ON
- Full-time
…duties as directed by Customer Service Supervisor or Office…
Added 37 mins ago
T
Residential Claims Adjuster, AMF licensed, Bilingual (Eng./Fre.)
TD
Ottawa, ON · Montreal, QC
- Full-time
…‘accidents of life’ with a wide range of products including credit protection, life, health, travel, home and auto insurance. With more than three million clients, TD Insurance authorized…
Added 37 mins ago
T
Personal Banker Trainee
TD
Saskatoon, SK
- Full-time
Play a key role in advising customers of high-level financial solutions from a range of available investment and credit banking solutions

BMO

Personal Banking Associate

Toronto, ON, Canada

$35,500.00 - $65,000.00 · Full-time

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Job details

Pay: $35,500.00 - $65,000.00
Job type: Full-time
Apply by: Nov 10, 2261
Experience: Typically between 1 – 2 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience.
Posting language: English
Posted: Nov 2, 2026

Original job description

Application Deadline:

11/09/2261

Address:

700 University Avenue

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Collaborates with BMO partners to identify referral opportunities that further grow the customer’s relationship with BMO beyond personal banking.
Welcomes and guides customers as they walk into the branch lobby, and offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
As a lobby leader, assists in conducting client conversations about banking services to recommend alternative banking channels and provide personal banking and investment advice.
Meets customer transaction-based needs with seamless execution.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes complex & diverse tasks within given rules/limits.
Analyzes issues and determines next steps; escalates as required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

Typically between 1 – 2 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience.
Canada only: Registration to sell investment products completed or in progress (must be completed within 12 months) - as appropriate for the jurisdiction.
Confident and experienced in the use of social media, tablets, Smart phones, online tools, and applications.
Some experience in a consultative customer service or sales roles, with a drive to deliver a personal customer experience.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
Drive to deliver a personal customer experience.
A focus on results and the ability to thrive in a consultative sales and team-based environment.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic specialized knowledge.
Verbal & written communication skills - Good.
Organization skills - Good.
Collaboration & team skills - Good.
Analytical and problem solving skills - Good.

Salary:

$35,500.00 - $65,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Personal Banking Associate delivers exceptional service by identifying customer financial needs and providing tailored advice on banking solutions. They also collaborate with branch partners to drive business results, manage operational tasks, and ensure compliance with regulatory and risk management frameworks.

Requirements

Candidates should have 1-2 years of relevant experience or equivalent education, with a strong focus on consultative sales and customer service. Proficiency in digital tools and the ability to work collaboratively in a team-based environment are essential for this role.

Skills

Customer service
Financial advice
Sales
Relationship management
Communication skills
Problem solving
Interpersonal skills
Analytical skills
Team collaboration
Risk management
Compliance
Digital literacy
Investment product knowledge
Consultative sales
Operational support

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Financial Solutions
Customer Experience
Lobby Leader
Investment Products
Risk Management Framework
Compliance
Money Laundering Reporting
Consultative Sales
Business Banking
Inventory Management
Digital Banking
Self-serve Options
Regulatory Environment
Financial Services
Relationship Growth
Operational Activities
Strategic Advice
Team-based Environment
Interpersonal Skills

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