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Added 11 mins ago
MN
Indigenous Client Relations Liaison
Mi'kmaw Native Friendship Centre
Halifax, NS
- Part-time
Ensure confidentially of all records and files, unless release of specific information is authorized by the Diamond Bailey Manager
Added 11 mins ago
HN
Electrical Project Manager
Harbinger Network Inc.
Mississauga, ON
- $130,000 to $140,000 CAD / year
- Full-time
We are looking for an experienced Electrical Project Manager to join a focused Buildings team. In this role, you will oversee the planning, coordination, and delivery of electrical systems…
Added 11 mins ago
MB
Montanas Kitchen Manager assistant
Montanas BBQ & Bar
Fort McMurray, AB
- Full-time
Montana's is hiring a Kitchen Manager assistant at our Fort McMurray location!
Added 11 mins ago
KE
Accounts Receivable Technician- Red Deer, AB
Kings Energy Services Ltd
Red Deer, AB
- Full-time
…account issues, and helping keep the financial side of the business running smoothly, we’d like to hear from you. This position will share the receptionist duties with accounts…
Added 11 mins ago
GD
DYNAMITE - Seasonal Sales Associate - Mapleview Centre
Groupe Dynamite
Burlington, ON
- Temporary
Reporting to the Store Manager, your main focus as Seasonal Sales Associate is to provide an exceptional shopping experience to each customer, and build long term relationships with each…
Added 11 mins ago
CK
Advertising Executive
Castanet Kamloops
Kamloops, BC
- Full-time
Castanet has been in business for 20 years and nearly 7 years ago launched the Kamloops office (current offices are Kelowna, Penticton, Vernon & Kamloops & Salmon Arm)
Added 11 mins ago
LC
Uniformed Asset Protection Personnel
Loblaw Companies Limited
Halifax, NS
- Part-time
Reports to: District Asset Protection Manager or Supervisor
Added 11 mins ago
LC
Uniformed Asset Protection Personnel
Loblaw Companies Limited
Corner Brook, NL
- Part-time
Reports to: District Asset Protection Manager or Supervisor
Added 11 mins ago
M
Partenaire d'affaires - RH
Modaxo
Montreal, QC · Canada - Montreal, QC
- Full-time
The HRBP serves as a consultant to management and employees on Human Resource and related business issues. The HRBP assesses and anticipates HR-related needs. Communicating needs…
Added 11 mins ago
Operations Manager, Tank Rentals & Sales
UFA Co-operative Ltd.
Grande Prairie, AB
BarW is seeking a strategic and entrepreneurial Operations Manager, Tank Rentals & Sales to lead a growing multi-location business across Western Cananda. This role is accountable for…
Added 11 mins ago
Retail Manager - Lively
Brewers Retail Inc
Sudbury, ON · Lively, Onta
…part of communities across Ontario, growing into an integrated business that includes Ontario's largest beer retailer, a leading beverage distributor, and a trusted partner in beverage…
Added 11 mins ago
Assistant Manager, Asset Servicing - Corporate Actions (12-Month Contract GWO)
Scotiabank
Toronto, ON
Contributes to the overall success of the Asset Servicing – Corporate Actions department by supporting the execution of business strategies, objectives, and operational priorities. The…
Added 11 mins ago
Assistant Manager, Derivative Settlements Operations, Settlements & Clearing (18-Month Contract GWO)
Scotiabank
Toronto, ON
…initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted follow governing regulations, internal policies, and…
Added 11 mins ago
T
Account Manager II, Business Banking
TD
Concord, ON
- Full-time
The role is accountable for delivering a superior customer experience while driving profitable business growth, in line with business strategy. This role is accountable for expanding its…
Added 11 mins ago
T
Customer Experience Associate - Dartmouth Crossing
TD
Dartmouth, NS
- Part-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 11 mins ago
T
Personal Banking Associate Trainee
TD
Calgary, AB
- Full-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 25 mins ago
FC
Member Consultant Chatham
FirstOntario Credit Union
Chatham-Kent, ON · Chatham, ON
- Full-time
Responsible for achieving sales targets and goals as set out by the Branch Manager.
Added 25 mins ago
ML
Business Development Manager
MTE Logistix
Calgary, AB
- Full-time
We are recruiting Business Development Managers (BDMs) based out of Edmonton and Calgary.
Added 25 mins ago
SF
Material Handler
Safe Fleet
Oshawa, ON
- Full-time
…company in North America, and we continue to focus on growing our business. Founded in 1952, Kerr Industries has a strong North American presence with operations located in Dallas, Chicago,…
Added 25 mins ago
J
Department Manager, Water Facilities (Canada)
Jacobs
Toronto, ON
- $136,600 to $225,925 USD / year
- Full-time
We are excited to announce the Department Manager, Facilities role for our Canada Water Business. The Department Manager (DM), Facilities will report to the Director of Operations and…
Added 25 mins ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
We are looking for a high-impact Finance Manager FP&A to act as a true business partner to our Product Line leadership team.
Added 25 mins ago
J
Department Manager, Water Facilities (Canada)
Jacobs
Calgary, AB
- $136,600 to $225,925 USD / year
- Full-time
We are excited to announce the Department Manager, Facilities role for our Canada Water Business. The Department Manager (DM), Facilities will report to the Director of Operations and…
Added 25 mins ago
HT
Senior Financial Analyst - Corporate Accounting
Husky Technologies
Bolton, ON
- Full-time
Reporting to the Finance Manager, Corporate Consolidations and working with our global Husky Finance teams, the Senior Financial Analyst plays a critical role in the timely and accurate…
Added 25 mins ago
LI
Contract Administrator
LJB Inc.
Markham, ON
- Contract
…Contract Administrator will work in coordination with the project manager, contractors, municipal representatives, and construction inspection personnel, the Contract Administrator will be…
Added 25 mins ago
UO
Senior Analyst, Financial Reporting
University of Calgary
Calgary, AB
- Full-time
Reporting to the Manager, Financial Reporting, this role will perform professional, complex accounting work in accordance with generally accepted accounting principles and reporting…

BMO

Personal Banking Associate

Burnaby, BC, Canada

$35,500.00 - $65,000.00 · Full-time

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Job details

Pay: $35,500.00 - $65,000.00
Job type: Full-time
Apply by: Nov 5, 2026
Experience: Typically between 1 – 2 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience.
Posting language: English
Posted: Nov 2, 2026

Original job description

Application Deadline:

11/04/2026

Address:

3778 Grand Promenade

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Collaborates with BMO partners to identify referral opportunities that further grow the customer’s relationship with BMO beyond personal banking.
Welcomes and guides customers as they walk into the branch lobby, and offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
As a lobby leader, assists in conducting client conversations about banking services to recommend alternative banking channels and provide personal banking and investment advice.
Meets customer transaction-based needs with seamless execution.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes complex & diverse tasks within given rules/limits.
Analyzes issues and determines next steps; escalates as required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

Typically between 1 – 2 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience.
Canada only: Registration to sell investment products completed or in progress (must be completed within 12 months) - as appropriate for the jurisdiction.
Confident and experienced in the use of social media, tablets, Smart phones, online tools, and applications.
Some experience in a consultative customer service or sales roles, with a drive to deliver a personal customer experience.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
Drive to deliver a personal customer experience.
A focus on results and the ability to thrive in a consultative sales and team-based environment.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic specialized knowledge.
Verbal & written communication skills - Good.
Organization skills - Good.
Collaboration & team skills - Good.
Analytical and problem solving skills - Good.

Salary:

$35,500.00 - $65,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Personal Banking Associate delivers exceptional service by identifying customer needs and providing tailored financial advice and solutions. They also collaborate with branch partners to drive business results while maintaining operational excellence and regulatory compliance.

Requirements

Candidates should have 1-2 years of relevant experience or equivalent education and a strong commitment to customer service. Proficiency in digital tools and the ability to work in a collaborative, consultative sales environment are essential.

Skills

Customer service
Financial advice
Sales
Relationship management
Interpersonal skills
Problem solving
Communication
Organization
Collaboration
Analytical skills
Risk management
Compliance
Digital banking
Investment product knowledge
Consultative sales

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Financial Solutions
Customer Experience
Lobby Leader
Investment Products
Credit Card Needs
Risk Management Framework
Regulatory Compliance
Money Laundering Reporting
Operational Activities
Inventory Management
Consultative Sales
Business Banking
Digital Banking
Self-serve Options
Relationship Growth
Financial Services Marketplace
Ethical Requirements

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