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Added 7 mins ago
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Manager, AI Governance Enablement
Canadian Tire Corporation
Toronto, ON
- Full-time
The AI Governance Enablement Manager drives the adoption of AI governance practices across the organization by partnering with AI practitioners, product teams, and business stakeholders.…
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Customer Service Representative
BMO
Deer Lake, NL
- Part-time
…Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through…
Added 7 mins ago
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Manager, Business Continuity
BMO
Toronto, ON · YNG
- Full-time
Keeps abreast of business continuity planning industry standards, best practices, regulatory trends, and Federal Financial Institution Examination Council (FFIEC) guidelines.
Added 7 mins ago
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Branch Operations Administrator/Receptionist
BMO
Victoria, BC · VIEW
- Full-time
…deep market knowledge with the strength and stability of BMO Financial Group. As part of BMO Private Wealth, BMO Nesbitt Burns professionals operate within a collaborative, team based…
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Senior Analyst, Vendor Governance
BMO
Toronto, ON · BMOPLACE
- Full-time
Manage metrics tracking and business performance reporting issues; escalate more complex issues to the Manager, if necessary.
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First Nations / Inuit / Métis – Commercial Banking Intern, Summer 2027 (Co-op/Internship) - 4 months
BMO
Winnipeg, MB
- Full-time
Builds and maintains client relationships to ensure long-term financial performance in collaboration with Relationship Manager and business partners.
Added 7 mins ago
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Account Manager, Client Engagement & Adoption
Altus Group
Toronto, ON
- Full-time
Reporting to the Account Management Leader, we are hiring an Account Manager, Client Engagement & Adoption to join a growing client success team.
Added 7 mins ago
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Merchandising Manager, Nature's Treasure
Loblaw Companies Limited
Hamilton, ON
- Full-time
Provide financial roll-ups to the business on the promotional programs
Added 7 mins ago
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ASSOCIATE MERCHANT
The Home Depot
Canada
- Full-time
Assists Merchant with developing merchandising strategy to understand key business drivers (e.g., historical performance, industry/competitive landscape, consumer segmentation).
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Gestionnaire, stratégie et planification financière (FP&A) / Manager FP&A Strategy
RTX
Longueuil, QC
- Full-time
Produire des rapports détaillés, des indicateurs clés de performance (KPIs) et des outils d’aide à la décision afin de permettre à l’équipe de direction d’atteindre les objectifs d’affaires.
Added 7 mins ago
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Sales Support Manager-Data Centre & Managed IT Services
SaskTel
SK · Saskatchewan, Canada
- Full-time
Help shape what’s next in technology at SaskTel. As Sales Support Manager, you’ll support both the Cloud/Data Centre and Managed IT Services (MITS) product portfolios, turning market…
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Data & AI Solution Architect
SaskTel
SK · Saskatchewan, Canada
- Contract
At SaskTel, this position is referred to as Client Technology Manager-IS (Corp Data Management)
Added 7 mins ago
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AI Data Architect
SaskTel
SK · Saskatchewan, Canada
- Contract
At SaskTel, this position is referred to as Client Technology Manager-IS (Corp Data Management)
Added 8 mins ago
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Senior Account Manager
Worldhire
Toronto, ON · Greater Toronto Area, Canada
- $275,000 to $325,000 CAD / year
- Full-time
A leading global financial technology enterprise operating across 60+ countries and serving over 500 financial institutions is seeking a seasoned commercial growth leader (Vice President –…
Added 8 mins ago
MB
Construction Project Manager
MBI Brands
Markham, ON
- Full-time
The Construction Project Manager is responsible for overseeing the full life cycle of Mary Brown’s and Fat Bastard Burrito Quick Service Restaurants across Canada, under MBI Brands. This…
Added 8 mins ago
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Senior Program Manager
Manpower
Toronto, ON · North York, ON
- Contract
The Senior Program Manager is accountable for the end-to-end leadership of complex, enterprise technology programs comprising multiple projects and interdependent workstreams. The role…
Added 22 mins ago
FB
Credit Adjudicator
Fairstone Bank
Calgary, AB · Vancouver, BC
- Full-time
…automobile financing, personal loans and digital lending - we offer financial solutions tailored to all Canadians, including newcomers, small-business owners, smart investors and savvy…
Added 22 mins ago
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Treasury Manager
Equinix
Toronto, ON
- Full-time
…clarity, and appropriate detail in communicating their impact on financial…
Added 22 mins ago
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Business Development Manager
Sysco
Victoria, BC · Sysco Victoria
- Full-time
The Senior Analyst, Business Development drives Sysco's market position and financial growth by acquiring new business through strategic planning, advanced analytics, and effective contract…
Added 22 mins ago
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Program Manager, Carrier Operations & Governance
Twilio
Remote, Canada
- Full-time
- Remote
Join Twilio as a Program Manager, Carrier Operations & Governance - a tech-forward business analyst and program manager within a brand-new function built from the ground up to reshape how…
Added 22 mins ago
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Senior Manager, Physical Security
BGIS
Markham, ON
- Full-time
The Senior Manager, Physical Security will be a key member of the BGIS Corporate Security and Business Continuity Management team, and will lead North American physical security…
Added 22 mins ago
Senior Manager, AI and Emerging Technology sourcing
Scotiabank
Toronto, ON
Build a high-performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment and using a…
Added 37 mins ago
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Director of Retail Operations
Adrenalin Source For Sports
Calgary, AB
- Full-time
Drive business performance. Manage store budgets, monitor sales and payroll, and turn financial insights into practical improvements.
Added 37 mins ago
R&
Operations Officer I
Robertson & Company Ltd.
Toronto, ON
- Contract
Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management,…
Added 37 mins ago
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Reimbursement & Logistics Manager
Pharmacy.ca
Toronto, ON · North York, ON
- $90,000 to $120,000 CAD / year
- Full-time
Working closely with senior management and internal departments, the Manager will ensure efficient program delivery, strong service standards, accurate reporting, and effective operational…

BMO

Personal Banking Associate

Kamloops, BC, Canada

$35,500.00 - $60,500.00 · Full-time

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Job details

Pay: $35,500.00 - $60,500.00
Job type: Full-time
Apply by: Nov 30, 2026
Experience: Typically between 1 – 2 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience.
Posting language: English
Posted: Nov 4, 2026

Original job description

Application Deadline:

11/29/2026

Address:

1180 Columbia Street West

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Collaborates with BMO partners to identify referral opportunities that further grow the customer’s relationship with BMO beyond personal banking.
Welcomes and guides customers as they walk into the branch lobby, and offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
As a lobby leader, assists in conducting client conversations about banking services to recommend alternative banking channels and provide personal banking and investment advice.
Meets customer transaction-based needs with seamless execution.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes complex & diverse tasks within given rules/limits.
Analyzes issues and determines next steps; escalates as required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

Typically between 1 – 2 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience.
Canada only: Registration to sell investment products completed or in progress (must be completed within 12 months) - as appropriate for the jurisdiction.
Confident and experienced in the use of social media, tablets, Smart phones, online tools, and applications.
Some experience in a consultative customer service or sales roles, with a drive to deliver a personal customer experience.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
Drive to deliver a personal customer experience.
A focus on results and the ability to thrive in a consultative sales and team-based environment.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic specialized knowledge.
Verbal & written communication skills - Good.
Organization skills - Good.
Collaboration & team skills - Good.
Analytical and problem solving skills - Good.

Salary:

$35,500.00 - $60,500.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

Provide personalized banking guidance, handle customer transactions, identify financial needs and referral opportunities, and promote suitable banking products and digital channels. Support branch operations and business results while protecting customer assets and privacy and following risk, legal, and compliance requirements.

Requirements

Typically requires 1–2 years of relevant experience or certification, or an equivalent combination of education and experience; Canadian candidates must have completed or be progressing toward registration to sell investment products, as applicable, within 12 months. Candidates should bring consultative customer service or sales experience, digital-tool confidence, strong communication and interpersonal skills, problem-solving ability, and a collaborative, results-focused approach.

Skills

Consultative Customer Service
Sales
Personal Banking
Credit Card Needs Assessment
Customer Relationship Building
Active Listening
Problem Solving
Communication
Organization
Collaboration
Teamwork
Analytical Skills
Digital Banking Tools
Risk Management
Regulatory Compliance
Referral Generation

Benefits

Health Insurance
Tuition Reimbursement
Accident Insurance
Life Insurance
Retirement Savings Plans
Performance-Based Incentives
Discretionary Bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Personal Banking
Financial Solutions
Customer Experience
Credit Cards
Investment Products
Investment Advice
Digital Banking
Self-Service Banking
Customer Referrals
Consultative Sales
Branch Operations
Risk Management Framework
Risk Appetite
Regulatory Compliance
Anti-Money Laundering
Customer Privacy
Asset Protection
Social Media
Tablets
Smartphones
Online Tools
Marketing Promotions
Inventory Management
Customer Applications

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