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Added 9 mins ago
TH
ASSOCIATE MERCHANT
The Home Depot
Canada
- Full-time
…product line strategies, and reporting financial results. The Associate Merchant assists with making buying decisions for the assigned category and negotiates terms with suppliers to drive…
Added 24 mins ago
S
Business Development Manager
Sysco
Victoria, BC · Sysco Victoria
- Full-time
Customer Onboarding & Relationship Management: Foster relationships with prospects and manage the onboarding process, transitioning new accounts to the sales force. Maintain accurate…
Added 24 mins ago
S
Key Account Representative
Sysco
Victoria, BC · Sysco Victoria
- Full-time
Customer Relationship Building & Communication: Build and maintain strong customer relationships through various communication channels, including in-person visits based on customer needs…
Added 39 mins ago
Senior Advisor Associate
The Canada Life Assurance Company
ON · Mississauga Ontario, ON
Our IPC Securities Operations team is currently growing! We are seeking a Senior Advisor Associate – someone who can provide exceptional client service and support to our Advisory teams to…
Added 54 mins ago
CH
Clinic Experience Associate
CBI Health
Maple Ridge, BC
- Full-time
Full-Time Clinic Experience Associate – Golden Ears, Maple Ridge BC -
Added 54 mins ago
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Clinic Experience Associate
CBI Health
Courtenay, BC
- Part-time
Part-Time Clinic Experience Associate – Courtenay, BC
Added 54 mins ago
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Patient Care Specialist-1
Shoppers Drug Mart
Mississauga, ON
- Full-time
delivered effectively with the highest quality customer service. This colleague is action oriented,
Added 54 mins ago
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Clerical Support Associate, Medical Imaging
Humber River Health
Toronto, ON · Greater Toronto, ON
- Other
We currently have an exciting opportunity for a Clerical Support Associate to join our Medical Imaging team.
Added 54 mins ago
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(CAN) Pharmacy Manager
Walmart
Dryden, ON
- Full-time
…Associates' scheduling according to business needs, ongoing associate assessment and periodic performance reviews. Responsible for developing and executing business action plans to meet the…
Added 54 mins ago
C
Client Engagement Associate [Hourly]
CIBC
Toronto, ON · Vaughan, ON
- Part-time
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
Added 54 mins ago
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Team Lead, Space Planning
Canadian Tire Corporation
Toronto, ON · Retail City
- Full-time
Use feedback from Field Merchandisers, Associate Dealers, and internal partners to improve POG quality and the customer experience.
Added 1 hour ago
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Sales Associate, Softgoods (Seasonal, Part-Time)
Sporting Life
Burlington, ON
- Part-time
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Added 1 hour ago
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Sales Associate, Hardgoods (Seasonal, Part-Time)
Sporting Life
Burlington, ON
- Part-time
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Added 1 hour ago
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Sales Associate, Footwear (Seasonal, Part-Time)
Sporting Life
Burlington, ON
- Part-time
As a Sales Associate, you will help customers embrace the sporting life by connecting them with gear that fits both their performance goals and personal style. Through active listening,…
Added 1 hour ago
CT
Team Lead, Space Planning
Canadian Tire Corporation
Toronto, ON
- Full-time
Use feedback from Field Merchandisers, Associate Dealers, and internal partners to improve POG quality and the customer experience.
Added 1 hour ago
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Project Sales Associate
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Moncton, NB
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Added 1 hour ago
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…aspects of recruitment and ensure your team provides exceptional customer service to our candidates and…
Added 1 hour ago
Bilingual Recruiting (Manufacturing) Quebec
ManpowerGroup
Canada
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Added 1 hour ago
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Customer Service Associate I
Dollar Tree Stores
Winnipeg, MB
- Part-time
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
Added 1 hour ago
SI
Wireless Sales Supervisor
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- Full-time
As the Wireless Sales Supervisor, you are a champion of the customer experience in the wireless department. You help our consumers and business customers achieve their working & learning…
Added 1 hour ago
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Associate Technical Account Manager
Yardi
Toronto, ON
- $69,600 to $73,100 CAD / year
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Are you a tech-savvy individual with a passion for delivering exceptional customer service? Join our dynamic Residential Client Service's Team as an Associate Technical Account Manager…
Added 1 hour ago
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Human Resources Coordinator-Lachine
Silgan Plastics
Quebec, QC
- Full-time
…creation to commercialization, our customized approach to each customer's requirements is what sets us apart from the…
Added 1 hour ago
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Walmart Canada
Niagara Falls, ON
- Full-time
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Added 1 hour ago
Customer Experience Associate (Contract) - New Liskeard Branch (30 Hours/Week)
Scotiabank
New Liskeard, ON
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 1 hour ago
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Customer Experience Associate - Danforth & Pape Branch (full time)
Scotiabank
Toronto, ON
- Full-time
Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…

BMO

Personal Banking Associate

Kamloops, BC, Canada

$35,500.00 - $60,500.00 · Full-time

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Job details

Pay: $35,500.00 - $60,500.00
Job type: Full-time
Apply by: Nov 30, 2026
Experience: Typically between 1 – 2 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience.
Posting language: English
Posted: Nov 4, 2026

Original job description

Application Deadline:

11/29/2026

Address:

1180 Columbia Street West

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Collaborates with BMO partners to identify referral opportunities that further grow the customer’s relationship with BMO beyond personal banking.
Welcomes and guides customers as they walk into the branch lobby, and offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
As a lobby leader, assists in conducting client conversations about banking services to recommend alternative banking channels and provide personal banking and investment advice.
Meets customer transaction-based needs with seamless execution.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes complex & diverse tasks within given rules/limits.
Analyzes issues and determines next steps; escalates as required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

Typically between 1 – 2 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience.
Canada only: Registration to sell investment products completed or in progress (must be completed within 12 months) - as appropriate for the jurisdiction.
Confident and experienced in the use of social media, tablets, Smart phones, online tools, and applications.
Some experience in a consultative customer service or sales roles, with a drive to deliver a personal customer experience.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
Drive to deliver a personal customer experience.
A focus on results and the ability to thrive in a consultative sales and team-based environment.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic specialized knowledge.
Verbal & written communication skills - Good.
Organization skills - Good.
Collaboration & team skills - Good.
Analytical and problem solving skills - Good.

Salary:

$35,500.00 - $60,500.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

Provide personalized banking guidance, handle customer transactions, identify financial needs and referral opportunities, and promote suitable banking products and digital channels. Support branch operations and business results while protecting customer assets and privacy and following risk, legal, and compliance requirements.

Requirements

Typically requires 1–2 years of relevant experience or certification, or an equivalent combination of education and experience; Canadian candidates must have completed or be progressing toward registration to sell investment products, as applicable, within 12 months. Candidates should bring consultative customer service or sales experience, digital-tool confidence, strong communication and interpersonal skills, problem-solving ability, and a collaborative, results-focused approach.

Skills

Consultative Customer Service
Sales
Personal Banking
Credit Card Needs Assessment
Customer Relationship Building
Active Listening
Problem Solving
Communication
Organization
Collaboration
Teamwork
Analytical Skills
Digital Banking Tools
Risk Management
Regulatory Compliance
Referral Generation

Benefits

Health Insurance
Tuition Reimbursement
Accident Insurance
Life Insurance
Retirement Savings Plans
Performance-Based Incentives
Discretionary Bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Personal Banking
Financial Solutions
Customer Experience
Credit Cards
Investment Products
Investment Advice
Digital Banking
Self-Service Banking
Customer Referrals
Consultative Sales
Branch Operations
Risk Management Framework
Risk Appetite
Regulatory Compliance
Anti-Money Laundering
Customer Privacy
Asset Protection
Social Media
Tablets
Smartphones
Online Tools
Marketing Promotions
Inventory Management
Customer Applications

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