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Added 1 day ago
H
IT Project Manager
HrBrain
Featured · Posted directly by employer
Waterloo, ON
- $70 CAD / hour
- Contract
Partner closely with the Product Owner, business stakeholders, technology teams, architects, vendors, and other delivery partners to coordinate priorities and maintain delivery alignment.
Added 12 mins ago
D
Assistant Manager, Market Development
Desjardins
Saint-Jérôme, QC · Laval, QC · Service Signature Laval-Laurentides
- Full-time
As a market development assistant manager, you support Desjardins’s strategic priorities by leading your department, tapping into the full market potential and meeting the needs and…
Added 12 mins ago
CR
Transload Operator
Cando Rail & Terminals
Blackfalds, AB
- Full-time
Communicate with the switching crews and operations for the safe and efficient transfer of the customers product
Added 12 mins ago
CR
L'opérateur de transbordement
Cando Rail & Terminals
Montréal-Est, QC · Montreal, QC
- Full-time
Added 12 mins ago
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Personal Banking Associate
BMO
Toronto, ON
- Full-time
Added 12 mins ago
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Personal Banking Associate
BMO
Burnaby, BC
- Full-time
Added 12 mins ago
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Digital Operations Manager, Global Asset Management
BMO
Toronto, ON · FCP
- Full-time
Reporting to the Director, Digital Operations & Engagement, the Digital Operations Manager runs day-to-day digital operations and publishing for BMO Global Asset Management (BMO GAM). That…
Added 12 mins ago
B
Personal Banker
BMO
Squamish, BC
- Full-time
Knowledge of competitive marketplace and trends in product offerings.
Added 12 mins ago
AW
District Sales Manager-Eastern Ontario
Arterra Wines Canada
ON · Field Office - ON
- Full-time
The District Sales Manager, Eastern Ontario is responsible for executing the Ontario sales strategy for their district. They will assist with development of regional and product strategies…
Added 12 mins ago
FB
Assistant Chef Manager
Farm Boy Inc.
London, ON
- From $21 CAD / hour
- Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…
Added 12 mins ago
FB
Assistant Produce Manager
Farm Boy Inc.
Ottawa, ON
- Up to $21 CAD / hour
- Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…
Added 12 mins ago
FB
Assistant Service Manager
Farm Boy Inc.
Ottawa, ON
- From $21 CAD / hour
- Full-time
As a key member of the leadership team at the front end, you’ll work alongside the Department Manager to deliver exceptional service, strong operational performance, and a welcoming…
Added 12 mins ago
A
Golf Operations Opportunities - Spring/Summer 2027
AccorHotel
Banff, AB
- Contract
Reporting structure is dependent on the position, such as the Golf Operations Assistant Manager, Golf Group & Revenue Manager or Golf Operations Manager.
Added 12 mins ago
A
Housekeeping Operations Manager
AccorHotel
Jasper, AB
- Full-time
…furnishings, and elevated amenities. As the Housekeeping Operations Manager, you will play a critical leadership role in ensuring these newly renovated spaces are launched and maintained to…
Added 26 mins ago
Grocery Utility Clerk (West Springs)
Calgary Co-operative Association Limited
Calgary, AB
…position reports directly to the Grocery Supervisor/Grocery Manager, and the main responsibilities…
Added 26 mins ago
Liquor Store Clerk Cashier (Midtown)
Calgary Co-operative Association Limited
Calgary, AB
…reports directly to the Liquor Store Supervisor/Liquor Store Manager, and the main responsibilities…
Added 26 mins ago
Liquor Store Clerk Cashier (West Springs)
Calgary Co-Op Wine Spirits Beer
Calgary, AB
…reports directly to the Liquor Store Supervisor/Liquor Store Manager, and the main responsibilities…
Added 26 mins ago
Liquor Store Clerk Cashier (Shawnessy)
Calgary Co-Op Wine Spirits Beer
Calgary, AB
…reports directly to the Liquor Store Supervisor/Liquor Store Manager, and the main responsibilities…
Added 26 mins ago
G Driver, Scaffold
Stephenson's Rental Services
Ajax, ON
…get the job done right. Whether dropping off or picking up product, it’s important to really listen, respond quickly, and show you care. We want every customer to have a good experience so…
Added 26 mins ago
G Driver
Stephenson's Rental Services
Hamilton, ON
…get the job done right. Whether dropping off or picking up product, it’s important to really listen, respond quickly, and show you care. We want every customer to have a good experience so…
Added 26 mins ago
Senior Analyst, ISO 20022 COE
Payments Canada
Toronto, ON · Ottawa, ON
Reporting to the Manager, ISO 20022 COE, the Senior Analyst (Senior Technical SME) acts as the primary technical anchor and subject matter expert for ISO 20022 messaging standards across…
Added 26 mins ago
Regional Sales Manager SW ON
JB Poindexter & Co
Burlington, ON
The Regional Sales Manager is key to achieving Morgan’s sales targets and accelerating growth in the region.
Added 26 mins ago
Project Management Office - Project Coordinator - S3
OSI Maritime Systems
Burnaby, BC
…and responsibility rests with the managing Project/Program…
Added 26 mins ago
Sr. CAD Coordinator S5
OSI Maritime Systems
Burnaby, BC
Assigning work to CAD operators in coordination with the mechanical design manager;
Added 26 mins ago
ASSISTANT MANAGER
Boutique La Vie En Rose
Saskatoon, SK
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 26 mins ago
JUNIOR ASSISTANT MANAGER
Boutique La Vie En Rose
Beloeil, QC
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.

BMO

Personal Banking Associate

Burnaby, BC, Canada

$35,500.00 - $65,000.00 · Full-time

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Job details

Pay: $35,500.00 - $65,000.00
Job type: Full-time
Apply by: Nov 27, 2026
Experience: Typically between 1 – 2 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience.
Posting language: English
Posted: Nov 9, 2026

Original job description

Application Deadline:

11/26/2026

Address:

7075 Kingsway Avenue

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Collaborates with BMO partners to identify referral opportunities that further grow the customer’s relationship with BMO beyond personal banking.
Welcomes and guides customers as they walk into the branch lobby, and offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
As a lobby leader, assists in conducting client conversations about banking services to recommend alternative banking channels and provide personal banking and investment advice.
Meets customer transaction-based needs with seamless execution.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes complex & diverse tasks within given rules/limits.
Analyzes issues and determines next steps; escalates as required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

Typically between 1 – 2 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience.
Canada only: Registration to sell investment products completed or in progress (must be completed within 12 months) - as appropriate for the jurisdiction.
Confident and experienced in the use of social media, tablets, Smart phones, online tools, and applications.
Some experience in a consultative customer service or sales roles, with a drive to deliver a personal customer experience.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
Drive to deliver a personal customer experience.
A focus on results and the ability to thrive in a consultative sales and team-based environment.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic specialized knowledge.
Verbal & written communication skills - Good.
Organization skills - Good.
Collaboration & team skills - Good.
Analytical and problem solving skills - Good.

Salary:

$35,500.00 - $65,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Personal Banking Associate delivers exceptional service by identifying customer needs and providing financial advice and guidance. They also collaborate with branch partners to achieve business objectives and support operational activities within the branch.

Requirements

Candidates typically require 1-2 years of relevant experience or an equivalent combination of education and experience. Strong interpersonal skills, a consultative sales approach, and the ability to work in a team-based environment are essential.

Skills

Customer service
Sales
Financial advice
Relationship management
Communication
Problem solving
Interpersonal skills
Analytical skills
Organization
Collaboration
Risk management
Compliance
Investment product knowledge
Digital literacy

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Sales
Customer Experience
Financial Solutions
Investment Products
Compliance
Risk Management
Money Laundering Reporting
Consultative Sales
Branch Operations
Inventory Management
Digital Banking
Credit Card Services
Relationship Growth
Market Analysis

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