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Added 13 mins ago
FS
Adult Protective Support Worker And Case Manager
Family Service Thames Valley
Mississauga, ON
- Full-time
…for over 80 years. The agency offers programs that address relationship challenges, life transitions, and the needs of individuals living with developmental disabilities. Guided by the…
Added 13 mins ago
E
Management Trainee
Enterprise
Cambridge, ON
- Full-time
Must have 6 months cumulative experience or involvement in any of the following:
Added 13 mins ago
OP
Business Manager
Ontario Public Service Leadership | Leadership dans la fonction publique de l’Ontario
Brampton, ON
- $75,143 to $105,055 CAD / year
- Full-time
Join the Roy McMurtry Youth Centre as a Business Manager and play a pivotal role in supporting one of Ontario's leading youth justice facilities. In this dynamic leadership position, you…
Added 13 mins ago
E
Management Trainee
Enterprise
Woodstock, ON
- Full-time
Must have 6 months cumulative experience or involvement in any of the following:
Added 13 mins ago
GS
Senior Account Manager
Guardteck Security Corp.
Burnaby, BC
- $90,000 to $105,000 CAD / year
- Full-time
Guardteck is seeking an Senior Account Manager to manage client relationships and service delivery across a portfolio of security sites in the Lower Mainland. This is a client-facing…
Added 13 mins ago
JW
General Manager for GreenTee Country Club Westwood Plateau
JK World Group
Coquitlam, BC
- Full-time
GreenTee Country Club Westwood Plateau is seeking an experienced General Manager to lead all aspects of club operations and guide the club's continued development.
Added 13 mins ago
E
Management Trainee
Enterprise
Brantford, ON
- Full-time
Must have 6 months cumulative experience or involvement in any of the following:
Added 13 mins ago
E
Management Trainee
Enterprise
London, ON
- Full-time
Must have 6 months cumulative experience or involvement in any of the following:
Added 13 mins ago
CC
Global Account Manager
Cogent Communications
Toronto, ON · North York, ON
- Full-time
Use consultative and relationship building selling techniques to identify current and future connectivity solutions.
Added 13 mins ago
Spécialiste technique des ventes - Technical Sales Specialist - Montreal
Intertape Polymer Group (IPG)
Montreal, QC
Added 13 mins ago
Customer Experience Specialist
Quince
Toronto, ON
Exception Mastery: Applies calm, fair judgement under pressure; protects brand integrity while keeping the customer relationship intact.
Added 13 mins ago
T
Senior Manager, Commercial Services - National Real Estate Group
TD
Halifax, NS
- Full-time
…alignment with credit and operational risk policies. The Senior Manager, Commercial Services is accountable for the Unit's growth through strong pipeline management and sales coaching,…
Added 13 mins ago
T
Manager, Customer Experience Trainee - Montreal Ouest
TD
Dollard-Des Ormeaux, QC
- Full-time
…experience? If so, then apply with us today for the position of Manager Customer Experience Trainee and offer your expertise in creating meaningful and memorable customer…
Added 13 mins ago
T
Customer Experience Associate - Pte-Claire, Hymus
TD
Pointe-Claire, QC
- Part-time
…career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring…
Added 13 mins ago
T
Senior Personal Banker - Home Borrowing
TD
Vancouver, BC
- Full-time
Added 13 mins ago
SE
Senior HR Advisor | 12-Month Contract
Sky Eye Measurement Inc.
AB · Acheson, Alberta
- Contract
Guide performance and talent practices, including employee development, performance conversations, goal setting, succession considerations, and manager support.
Added 13 mins ago
G
Outside Sales representative
Guillevin
Chilliwack, BC
- Full-time
Identify business opportunities with existing and potential customers based on criteria established by the Business Centre Manager.
Added 13 mins ago
CB
Accounting Intern
Clark Builders
Edmonton, AB
- Full-time
…clients across Western and Northern Canada since 1974, we bring a relationship-based approach, deep expertise, and a commitment to safety, innovation, and sustainability to everything we…
Added 13 mins ago
B
Personal Banking Associate
BMO
Sydney, NS
- Full-time
Mutual Funds License required (CSC, IFIC)
Added 13 mins ago
C
Account Manager
CBRG
Regina, SK
- Full-time
…solutions, is seeking an ambitious and results-oriented Account Manager to drive growth and expand our presence throughout Regina and surrounding…
Added 28 mins ago
E
Management Trainee
Enterprise
Guelph, ON
- Full-time
Must have 6 months cumulative experience or involvement in any of the following:
Added 28 mins ago
E
Management Trainee
Enterprise
Kitchener, ON
- Full-time
Must have 6 months cumulative experience or involvement in any of the following:
Added 28 mins ago
CT
Client Services Manager
CENTRAL TORONTO YOUTH SERVICES
Toronto, ON
- Full-time
Role Description The Client Services Manager is a full-time, hybrid role based in Toronto, ON, with a combination of on-site and work-from-home responsibilities. This position oversees the…
Added 28 mins ago
Q
Customer Experience Specialist
Quince
Vaughan, ON
- Full-time
Exception Mastery: Applies calm, fair judgement under pressure; protects brand integrity while keeping the customer relationship intact.
Added 28 mins ago
Regional Alliance Manager - Canada
Okta
Toronto, ON
Reporting to the Director of AMER Okta Partners & Alliances, the Regional Alliance Manager will drive co-sell execution across a defined portfolio of focus partners within the Commercial…

BMO

Personal Banking Associate

Sydney, NS, Canada

$35,500.00 - $60,500.00 · Full-time

Apply on bmo.wd3.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Pay: $35,500.00 - $60,500.00
Job type: Full-time
Apply by: Nov 23, 2026
Experience: Typically between 1 – 2 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience.
Working hours: 37.5 hours per week
Posting language: English
Posted: Nov 10, 2026

Original job description

Application Deadline:

11/22/2026

Address:

328 Prince Street

Job Family Group:

Retail Banking Sales & Service

Mutual Funds License required (CSC, IFIC)

Successful candidate needs to be available for shifts Monday through Saturday for 37.5 hours per week

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Collaborates with BMO partners to identify referral opportunities that further grow the customer’s relationship with BMO beyond personal banking.
Welcomes and guides customers as they walk into the branch lobby, and offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
As a lobby leader, assists in conducting client conversations about banking services to recommend alternative banking channels and provide personal banking and investment advice.
Meets customer transaction-based needs with seamless execution.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes complex & diverse tasks within given rules/limits.
Analyzes issues and determines next steps; escalates as required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

Typically between 1 – 2 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience.
Canada only: Registration to sell investment products completed or in progress (must be completed within 12 months) - as appropriate for the jurisdiction.
Confident and experienced in the use of social media, tablets, Smart phones, online tools, and applications.
Some experience in a consultative customer service or sales roles, with a drive to deliver a personal customer experience.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
Drive to deliver a personal customer experience.
A focus on results and the ability to thrive in a consultative sales and team-based environment.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic specialized knowledge.
Verbal & written communication skills - Good.
Organization skills - Good.
Collaboration & team skills - Good.
Analytical and problem solving skills - Good.

Salary:

$35,500.00 - $60,500.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Apply on bmo.wd3.myworkdayjobs.com About employer

More about this job

Responsibilities

The associate delivers exceptional service by identifying customer needs and providing financial advice while collaborating with partners to grow relationships. They also manage operational tasks, support digital adoption, and ensure compliance with regulatory and risk management policies.

Requirements

Candidates should have 1-2 years of relevant experience and possess or be working toward a mutual funds license. Strong interpersonal skills, proficiency with digital tools, and a commitment to consultative sales are essential for this role.

Skills

Customer service
Financial solutions
Sales
Investment advice
Relationship management
Digital banking
Operational support
Risk management
Compliance
Communication skills
Problem solving
Team collaboration
Interpersonal skills
Inventory management
Consultative sales

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Personal Banking
Retail Banking
Mutual Funds
CSC
IFIC
Financial Services
Customer Experience
Sales
Compliance
Risk Management
Investment Products
Digital Banking
Credit Card
Operational Support
Consultative Sales
Money Laundering Reporting
Regulatory Requirements
Branch Operations
Inventory Management
Relationship Management

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Jobs in Canada