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Added 1 min ago
GF
Fit4Less Host - London Wellington
GoodLife Fitness
London, ON
- Part-time
The Host provides friendly customer and membership services and completes daily cleaning and minor maintenance tasks to standards and expectations to deliver Fit4Less’ friendly, clean, and…
Added 1 min ago
GF
Fit4Less Host - Toronto Castlefield
GoodLife Fitness
Toronto, ON
- Part-time
The Host provides friendly customer and membership services and completes daily cleaning and minor maintenance tasks to standards and expectations to deliver Fit4Less’ friendly, clean, and…
Added 1 min ago
GF
Fit4Less Host - Winnipeg Portage and Banting
GoodLife Fitness
Winnipeg, MB
- Part-time
The Host provides friendly customer and membership services and completes daily cleaning and minor maintenance tasks to standards and expectations to deliver Fit4Less’ friendly, clean, and…
Added 1 min ago
GF
Fit4Less Host - Winnipeg St. Mary’s Road
GoodLife Fitness
Winnipeg, MB
- Part-time
The Host provides friendly customer and membership services and completes daily cleaning and minor maintenance tasks to standards and expectations to deliver Fit4Less’ friendly, clean, and…
Added 1 min ago
GF
Fit4Less Host - North Vancouver Capilano
GoodLife Fitness
North Vancouver, BC
- Part-time
The Host provides friendly customer and membership services and completes daily cleaning and minor maintenance tasks to standards and expectations to deliver Fit4Less’ friendly, clean, and…
Added 45 mins ago
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Security Associate - 1st Shift
Carvana
ON · Ontario, Canada
- Full-time
…you'll be at the gate - the literal face of Carvana to every associate, vendor, and visitor walking through it. Other days, you'll be out on the lot scanning vehicles, knocking out safety…
Added 46 mins ago
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(CAN) Stocking 1 & 2 Coach
Walmart
Peterborough, ON
- Full-time
Leads and develops a team of hourly associates to deliver positive customer experience through friendly, helpful service and execution of store processes.
Added 46 mins ago
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(CAN) OMNI Assistant Manager
Walmart
Kingston, ON
- Full-time
4. Serves Customers as an ambassador for their store by greeting customers, seeking their feedback and ensuring customer needs, complaints, and issues are resolved within Company guidelines…
Added 1 hour ago
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Pro Sales Associate - Saint Henri
Masco
Montreal, Quebec · Saint-Henri, Montreal, Quebec
- Full-time
To thrive as a Pro Sales Associate, you must be approachable, organized, and genuinely interested in helping our customers. Some basic computer skills are necessary to use our customer…
Added 1 hour ago
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Pro Sales Associate - Beaubien Ouest
Masco
Mont-Royal, QC
- Full-time
To thrive as a Pro Sales Associate, you must be approachable, organized, and genuinely interested in helping our customers. Some basic computer skills are necessary to use our customer…
Added 1 hour ago
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Pro Sales Associate - Pointe-Claire
Masco
Pointe-Claire, QC
- Full-time
To thrive as a Pro Sales Associate, you must be approachable, organized, and genuinely interested in helping our customers. Some basic computer skills are necessary to use our customer…
Added 1 hour ago
TC
Retail Customer Service and Operations Coordinator Full Time Winners - Rockland Plaza
TJX Canada – Winners, Marshalls, HomeSense
Shelburne, NS
- Full-time
Relevant Experience – 1-2 years in retail or service, with a strong grasp of customer needs and operational processes.
Added 1 hour ago
SI
Sales Associate
Staples Inc.
Ottawa, ON · Nepean, ON
- Part-time
Deliver exceptional customer service and enhance customer engagement and satisfaction.
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Customer Experience Associate
TD
Cambridge, ON
- Part-time
Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing…
Added 1 hour ago
CH
Warehouse Associate
Cardinal Health
Canada-NSC
- Full-time
Machine operations and RF scanners experience, preferred
Added 2 hours ago
WC
(CAN) Stocking 1 & 2 Coach
Walmart Canada
Peterborough, ON
- Full-time
Leads and develops a team of hourly associates to deliver positive customer experience through friendly, helpful service and execution of store processes.
Added 2 hours ago
SI
Retail Print & Services Supervisor
Staples Inc.
AB · AB, Canada
- Full-time
3+ years of prior customer service experience in retail required, with prior supervisory and coaching experience preferred.
Added 2 hours ago
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Pharmacy Assistant
Walmart
Sherwood Park, AB
- Full-time
…team player. They are a key member in the delivery of superior customer…
Added 2 hours ago
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Contract Sales Associate, adidas Retail Store, Oshawa (#2065) 1
adidas
Oshawa, ON
- Temporary
Must possess and consistently exhibit the competencies relative to the position · Must have or be pursuing a high school diploma or general education degree (GED)
Added 2 hours ago
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Personal Banking Associate Trainee - Saint-Hubert, Gaétan-Boucher (Full time)
TD
Longueuil, QC · Saint-Hubert, QC
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 2 hours ago
FC
Enrollment Services Representative - Appendix D/Temporary Assignment
Fanshawe College
London, ON
- Full-time
Liaise with Coordinator/Associate Dean to obtain special registration requirements and course loads for off-cycle students.
Added 2 hours ago
WC
Distribution Center Associate II
White Cap Canada
AB · Edmonton, AB
- Full-time
Responsible for specialized distribution center tasks in receiving, inventory, customer service, and/or order processing.
Added 2 hours ago
Associate Product Manager
Fleetworthy
Edmonton, AB
In this role In this role, you will be joining the Product Management team focused on the core experience of our users, customers, and partners. This team develops, supports, and…
Added 2 hours ago
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Personal Banking Associate
BMO
Toronto, ON
- Full-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 2 hours ago
HI
Client Care Representative - Auto Insurance Trainee
HUB International
Merritt, BC
- Full-time
As an Auto Associate, you’ll play a key role in driving business success. You’ll actively sell insurance solutions, hit performance targets, and deliver an exceptional customer experience.…

BMO

Personal Banking Associate

Toronto, ON, Canada

$35,500.00 - $65,000.00 · Full-time

Apply on bmo.wd3.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Pay: $35,500.00 - $65,000.00
Job type: Full-time
Apply by: Dec 10, 2026
Experience: Typically between 1 – 2 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience.
Posting language: English
Posted: Nov 13, 2026

Original job description

Application Deadline:

12/09/2026

Address:

291 Spadina Avenue

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Collaborates with BMO partners to identify referral opportunities that further grow the customer’s relationship with BMO beyond personal banking.
Welcomes and guides customers as they walk into the branch lobby, and offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
As a lobby leader, assists in conducting client conversations about banking services to recommend alternative banking channels and provide personal banking and investment advice.
Meets customer transaction-based needs with seamless execution.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes complex & diverse tasks within given rules/limits.
Analyzes issues and determines next steps; escalates as required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

Typically between 1 – 2 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience.
Canada only: Registration to sell investment products completed or in progress (must be completed within 12 months) - as appropriate for the jurisdiction.
Confident and experienced in the use of social media, tablets, Smart phones, online tools, and applications.
Some experience in a consultative customer service or sales roles, with a drive to deliver a personal customer experience.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
Drive to deliver a personal customer experience.
A focus on results and the ability to thrive in a consultative sales and team-based environment.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic specialized knowledge.
Verbal & written communication skills - Good.
Organization skills - Good.
Collaboration & team skills - Good.
Analytical and problem solving skills - Good.

Salary:

$35,500.00 - $65,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Apply on bmo.wd3.myworkdayjobs.com About employer

More about this job

Responsibilities

The Personal Banking Associate delivers exceptional service by identifying customer needs and providing tailored financial advice and solutions. They also collaborate with branch partners to drive business results, manage operational tasks, and ensure compliance with regulatory and risk management policies.

Requirements

Candidates typically require 1-2 years of relevant experience or certification in a related field. Proficiency in digital tools and a commitment to consultative sales and customer experience are essential.

Skills

Customer service
Sales
Financial advice
Relationship management
Communication
Problem solving
Analytical skills
Organization
Collaboration
Teamwork
Digital literacy
Risk management
Compliance
Investment product knowledge
Interpersonal skills

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Sales
Customer Service
Financial Solutions
Investment Products
Risk Management
Compliance
Money Laundering Reporting
Digital Banking
Self-serve Options
Credit Card Needs
Inventory Management
Consultative Sales
Business Banking
Branch Operations
Relationship Building
Financial Services
Regulatory Environment
Market Trends
Strategic Advice

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Work requirements

Jobs in Canada