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Added 10 mins ago
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Key Account Manager
Flexiti
Toronto, ON · East York, ON
- Full-time
…Flexiti's internal teams, including Marketing, Analytics, Risk, and Customer Support. You will not be stuck in day-to-day administrative tasks, but you will ensure the overarching…
Added 10 mins ago
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Commis(e) du comptoir postal, rémunéré(e) à l’heure – PHX temps partiel Quarts de travail flexibles
LinkedIn
Montreal, QC
- Part-time
Work for a local business owner while having the support of a strong retail brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online…
Added 10 mins ago
LC
Front Store Supervisor, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Toronto, ON
- Part-time
Managing the customer service functions, including cash, cashiers and merchandising.
Added 11 mins ago
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Guest Services Attendant
Resorts of the Canadian Rockies
Kimberley, BC
- Full-time
Previous front desk, customer service, or hospitality experience preferred but not required
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Part -Time Educator / Hillcrest
lululemon
Richmond Hill, ON
- Part-time
Must have proof of the Right to Work and evidence relating to associated local legislative requirements (EMEA only) · Must have the ability to travel to assigned store with own transportation methods
Added 11 mins ago
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Contract Sales Associate, adidas Retail Store, Oshawa (#2065) 1
adidas
Oshawa, ON
- Temporary
Must possess and consistently exhibit the competencies relative to the position · Must have or be pursuing a high school diploma or general education degree (GED)
Added 11 mins ago
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JUNIOR ASSISTANT MANAGER-EN
La Vie En Rose
NL · Creston, NL
- Full-time
Train your team members to provide strong customer support - teach them the best sales techniques and make sure they’re familiar with all product features;
Added 11 mins ago
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Personal Banking Associate Trainee - Saint-Hubert, Gaétan-Boucher (Full time)
TD
Longueuil, QC · Saint-Hubert, QC
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 11 mins ago
AF
Branch Manager, Westlock
ATB Financial
Westlock, AB
- Full-time
You’ll push the limits of standard banking practices and thoroughly re-imagine customer experiences.
Added 11 mins ago
FH
Registered Massage Therapist - Full Time
Fairmont Hotels & Resorts
Vancouver, BC
- Full-time
Recommend spa services and retail products that support guest wellness goals
Added 11 mins ago
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Seasonal Educator | SASKATOON
lululemon
Saskatoon, SK
- Full-time
Must have proof of the Right to Work and evidence relating to associated local legislative requirements (EMEA only) · Must have the ability to travel to assigned store with own transportation methods
Added 11 mins ago
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Barista (Full-Time) - Eataly Sherway Gardens
Eataly
Toronto, ON
- $18 CAD / hour
- Full-time
…about all coffee menu items, provides high-quality, fast-paced service and is able to work at multiple QSR counters performing various functions. Reports to the Assistant Store Operations…
Added 11 mins ago
SC
Vending Services Team Member
Sodexo Canada Ltd
North Bay, ON
- Full-time
Are you passionate about food, customer service, and working in a team-oriented environment? Sodexo Canada is looking for enthusiastic and dependable Food Services Team Members to join our…
Added 11 mins ago
SC
Food services Team Member
Sodexo Canada Ltd
North Bay, ON
- Full-time
Fly in-Fly out /Vol d'arrivée-vol de départ: No
Added 11 mins ago
PC
Maintenance Worker, Forest Park Hotel
Pursuit Collection
Jasper, AB · CAN - Forest Park Hotel (Operations)
- Full-time
Must have a valid driver's license and clean driving abstract
Added 11 mins ago
MP
Home Health Care Associate (Full Time)
Murphy's Pharmacies
Charlottetown, PE
- Full-time
Support store operations through customer service, cash handling, and general retail duties.
Added 11 mins ago
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Fashion Associate (Part time) - Westshore
Reitmans (Canada) Ltée/Ltd
Victoria, BC
- Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 11 mins ago
HG
H&M Sales Advisor - [Location]
H&M Group
Toronto, ON
- Part-time
As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers…
Added 11 mins ago
MAC Polo Park On-Call
ELC Beauty LLC
Winnipeg, MB
While certification in makeup artistry and/or prior retail makeup experience is desirable, we also welcome applicants with beginner-level expertise. Additionally, expertise in fragrance,…
Added 11 mins ago
CA
Lot Attendant
Capital Automotive Group
Regina, SK · Ford Regina New
- Full-time
Support Operations: Partner with Sales and Service departments on vehicle movement and logistics.
Added 11 mins ago
Customer Experience Associate - Calgary Financial Centre, AB (18.75 hours/week)
Scotiabank
AB · Calgary, AB
Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide…
Added 11 mins ago
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Restaurant Clerk (Pandora)
Save-On-Foods
Victoria, BC · Pandora - Victoria BC
- Part-time
Retail customer service experience (considered an asset).
Added 11 mins ago
GF
GYMVMT Junior Fitness Consultant - Calgary North Hill
GoodLife Fitness
Calgary, AB
- Full-time
Added 11 mins ago
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Universal Banker (Cantonese or Mandarin)
CIBC
Coquitlam, BC
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 11 mins ago
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Personal Banking Associate
BMO
Toronto, ON
- Full-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…

BMO

Personal Banking Associate

Toronto, ON, Canada

$35,500.00 - $65,000.00 · Full-time

Apply on bmo.wd3.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Pay: $35,500.00 - $65,000.00
Job type: Full-time
Apply by: Dec 10, 2026
Experience: Typically between 1 – 2 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience.
Posting language: English
Posted: Nov 13, 2026

Original job description

Application Deadline:

12/09/2026

Address:

291 Spadina Avenue

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Collaborates with BMO partners to identify referral opportunities that further grow the customer’s relationship with BMO beyond personal banking.
Welcomes and guides customers as they walk into the branch lobby, and offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
As a lobby leader, assists in conducting client conversations about banking services to recommend alternative banking channels and provide personal banking and investment advice.
Meets customer transaction-based needs with seamless execution.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes complex & diverse tasks within given rules/limits.
Analyzes issues and determines next steps; escalates as required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

Typically between 1 – 2 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience.
Canada only: Registration to sell investment products completed or in progress (must be completed within 12 months) - as appropriate for the jurisdiction.
Confident and experienced in the use of social media, tablets, Smart phones, online tools, and applications.
Some experience in a consultative customer service or sales roles, with a drive to deliver a personal customer experience.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
Drive to deliver a personal customer experience.
A focus on results and the ability to thrive in a consultative sales and team-based environment.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic specialized knowledge.
Verbal & written communication skills - Good.
Organization skills - Good.
Collaboration & team skills - Good.
Analytical and problem solving skills - Good.

Salary:

$35,500.00 - $65,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Apply on bmo.wd3.myworkdayjobs.com About employer

More about this job

Responsibilities

The Personal Banking Associate delivers exceptional service by identifying customer needs and providing tailored financial advice and solutions. They also collaborate with branch partners to drive business results, manage operational tasks, and ensure compliance with regulatory and risk management policies.

Requirements

Candidates typically require 1-2 years of relevant experience or certification in a related field. Proficiency in digital tools and a commitment to consultative sales and customer experience are essential.

Skills

Customer service
Sales
Financial advice
Relationship management
Communication
Problem solving
Analytical skills
Organization
Collaboration
Teamwork
Digital literacy
Risk management
Compliance
Investment product knowledge
Interpersonal skills

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Sales
Customer Service
Financial Solutions
Investment Products
Risk Management
Compliance
Money Laundering Reporting
Digital Banking
Self-serve Options
Credit Card Needs
Inventory Management
Consultative Sales
Business Banking
Branch Operations
Relationship Building
Financial Services
Regulatory Environment
Market Trends
Strategic Advice

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Work requirements

Jobs in Canada