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Added 13 hours ago
Associate/Senior Associate, Critical Mineral Investments -970 EN
Export Development Canada | Exportation et développement Canada
Toronto, ON
$84,698 to $128,742 CAD / year
Full-time
…than $130 billion, and serves nearly 24,000 customers across global…
Added 14 hours ago
Associate/Senior Associate, Critical Mineral Investments -970 EN
Export Development Canada | Exportation et développement Canada
Montreal, QC
$84,698 to $128,742 CAD / year
Full-time
…than $130 billion, and serves nearly 24,000 customers across global…
Added 15 hours ago
Associate/Senior Associate, Critical Mineral Investments -970 EN
Export Development Canada | Exportation et développement Canada
Ottawa, ON
$84,698 to $128,742 CAD / year
Full-time
…than $130 billion, and serves nearly 24,000 customers across global…
Added 15 hours ago
Assistant, Digital Investment
Publicis Groupe Holdings B.V
Toronto, ON
Full-time
…talented individuals who learn from each other (while tapping into global centres of excellence) and transparency at the core of everything we do, from data reporting to billing all the way…
Added 16 hours ago
Associate/Senior Associate, Critical Mineral Investments -970 EN
Export Development Canada | Exportation et développement Canada
Remote, Canada
Remote
…than $130 billion, and serves nearly 24,000 customers across global…
Added 16 hours ago
Associate/Senior Associate, Critical Mineral Investments -970 EN
Export Development Canada | Exportation et développement Canada
Remote, Canada
Remote
…than $130 billion, and serves nearly 24,000 customers across global…
Added 16 hours ago
Associate/Senior Associate, Critical Mineral Investments -970 EN
Export Development Canada | Exportation et développement Canada
Remote, Canada
Remote
…than $130 billion, and serves nearly 24,000 customers across global…
Added 19 hours ago
Personal Banking Associate
BMO
Alma, QC
Full-time
Organizes work information to ensure accuracy and completeness.
Added 20 hours ago
Personal Banking Associate
BMO
Brampton, ON
Full-time
Organizes work information to ensure accuracy and completeness.
Added 2 days ago
Associate Technical Consultant, Environmental Scientist
Worley
Edmonton, AB · Calgary, AB
Full-time
This role offers an exciting opportunity for an experienced environmental professional to combine technical leadership, project delivery, client engagement, and mentorship while helping…
Added 5 days ago
Bilingual Receptionist and Operations Associate
BMO
Lansdowne, MB · Ottawa, ON
Full-time
Supervises the day-to-day operational activities by coordinating the work flow of less-experienced staff.
Added 8 days ago
Personal Banking Associate
BMO
Montreal, QC
Full-time
Organizes work information to ensure accuracy and completeness.
Added 4 days ago
Personal Banking Associate -Mandarin Speaking
BMO
Mississauga, ON
Full-time
Organizes work information to ensure accuracy and completeness.
Added 3 days ago
Condominium Manager
FirstService Residential Canada
Toronto, ON
Full-time
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace…
Added 3 days ago
Associate, Investments (Debt)
Timbercreek
Toronto, ON
Full-time
Timbercreek is seeking an Associate, Investments (Debt) to be part of its Global Debt Investments team. The individual will thrive in a fast-paced entrepreneurial environment. The Associate…
Added 4 days ago
Copy of Enterprise Account Executive
Omnea
Toronto, ON
$200,000 to $350,000 USD / year
Full-time
You’ll be the first US-native enterprise seller at one of Europe’s most promising early-stage companies, reporting into our CCO & working alongside an experienced team who have done this…
Added 5 days ago
Personal Banking Associate
BMO
Sault Ste. Marie, ON
Full-time
Organizes work information to ensure accuracy and completeness.
Added 5 days ago
Personal Banking Associate
BMO
Mississauga, ON
Full-time
Organizes work information to ensure accuracy and completeness.
Added 5 days ago
Personal Banking Associate-Mandarin Speaking
BMO
Richmond Hill, ON
Full-time
Organizes work information to ensure accuracy and completeness.
Added 5 days ago
Personal Banking Associate
BMO
Pickering, ON
Full-time
Organizes work information to ensure accuracy and completeness.
Added 5 days ago
Personal Banking Associate -Mandarin speaking
BMO
Toronto, ON
Full-time
Organizes work information to ensure accuracy and completeness.
Added 6 days ago
CIBC – Associate / Senior Analyst, Institutional Client Experience - Bilingual
CIBC
Montreal, QC
Full-time
CIBC Global Asset Management (CIBC GAM) is one of Canada's largest asset management firms with approximately $398 billion in assets under management and possess over forty-five years of…
Added 6 days ago
Assistant Registrar, Scheduling and Events
University of Toronto
Toronto, ON
Reporting to the Registrar, Office of Student Services, the Assistant Registrar Scheduling and Events is a critical member of a high functioning team of student services professionals. As…
Added 7 days ago
International Tax Services, Senior Associate
PwC
Calgary, AB
Full-time
…property income and excluded property computations, and T1134 information reporting for taxpayers with foreign affiliate…
Added 8 days ago
Epic Ambulatory and MyChart Associate Manager
Accenture
Mississauga, ON
Full-time
An experienced Epic Ambulatory and MyChart Associate Manager.

BMO

Personal Banking Associate

Brampton, ON, Canada

Pay: $35,500.00 - $65,000.00
Job type: Full-time
Apply by: Nov 10, 2026
Experience: Typically between 1 – 2 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience.
Posting language: English
Posted: Sep 21, 2026

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Original job description

Application Deadline:

11/09/2026

Address:

9990 Airport Road

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Collaborates with BMO partners to identify referral opportunities that further grow the customer’s relationship with BMO beyond personal banking.
Welcomes and guides customers as they walk into the branch lobby, and offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
As a lobby leader, assists in conducting client conversations about banking services to recommend alternative banking channels and provide personal banking and investment advice.
Meets customer transaction-based needs with seamless execution.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes complex & diverse tasks within given rules/limits.
Analyzes issues and determines next steps; escalates as required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

Typically between 1 – 2 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience.
Canada only: Registration to sell investment products completed or in progress (must be completed within 12 months) - as appropriate for the jurisdiction.
Confident and experienced in the use of social media, tablets, Smart phones, online tools, and applications.
Some experience in a consultative customer service or sales roles, with a drive to deliver a personal customer experience.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
Drive to deliver a personal customer experience.
A focus on results and the ability to thrive in a consultative sales and team-based environment.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic specialized knowledge.
Verbal & written communication skills - Good.
Organization skills - Good.
Collaboration & team skills - Good.
Analytical and problem solving skills - Good.

Salary:

$35,500.00 - $65,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Personal Banking Associate delivers exceptional service by identifying customer needs and providing financial advice and guidance. They also collaborate with partners to grow customer relationships and support operational activities within the branch.

Requirements

Candidates typically require 1-2 years of relevant experience or an equivalent combination of education and experience. Strong interpersonal skills and a commitment to delivering a personal customer experience are essential for this role.

Skills

Customer service
Financial advice
Sales
Relationship management
Communication
Problem solving
Interpersonal skills
Analytical skills
Organization
Collaboration
Risk management
Compliance
Digital literacy
Investment product knowledge

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Financial Solutions
Customer Experience
Lobby Leader
Investment Products
Risk Management Framework
Compliance
Money Laundering Reporting
Consultative Sales
Business Banking
Inventory Management
Digital Banking
Self-serve Options
Financial Services Marketplace
Regulatory Environment

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