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Added 7 mins ago
CP
Admin Supervisor
Cheswold Park Hospital
Halifax, NS
- Full-time
We are seeking an experienced and motivated Administrative Supervisor to provide leadership and operational support to our administrative team within Calderdale. Working closely with the…
Added 7 mins ago
PC
Clinical Quality & Safety Senior Consultant
Primary Care Alberta
AB · Alberta, Canada
- Full-time
Preference will be given to those with five (5) years patient safety or investigation experience in a Safety or Risk Manager role.
Added 7 mins ago
VS
Director of Building Services - The Shores of Port Credit Retirement Residence (2026-10974)
Verve Senior Living
Mississauga, ON
- Full-time
…and building systems, housekeeping, and laundry, you will set operational standards, build strong routines and preventative maintenance practices, and ensure the reliable performance of all…
Added 8 mins ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
…execution of our internal audit framework built on an enterprise risk management governance model. You will be part of a global team and report to the Senior Manager; IT Audit located in…
Added 8 mins ago
B&
Maintenance Technician
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Surrey, BC
- Full-time
The Facilities Maintenance Technician will play a key role in supporting the safety, maintenance and operational integrity of the BC Hydro Surrey Campus designated location. This position…
Added 8 mins ago
T
Associate, Supervision and Governance, Business Management, Corporate & Investment Banking
TD
Toronto, ON
- Full-time
The Business Management Team within Corporate & Investment Banking is responsible for providing ongoing strategic and operational support, as well as supervisory oversight, to front-line…
Added 8 mins ago
Digital Risk Senior Manager
EY
Vancouver, BC
The objective of our risk consulting services is to provide clients with a candid and reliable overview of their risk landscape. Our solutions can be used by our clients to build confidence…
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MEP Technical Manager - Scarborough Subway Extension (STC)
Aecon
Toronto, ON · Scarborough, ON
Operate responsibly by managing risk, safety, and environmental considerations across all our projects and surrounding communities.
Added 23 mins ago
ES
Senior Manager PA and DPM - 12 Months Contract- Express Scripts Canada
Express Scripts Canada
Mississauga, ON
- Full-time
Job Title: Senior Manager PA and DPM contract
Added 23 mins ago
FG
Product Manager I, Commercial
FIS Global
Markham, ON
- Full-time
- Other
As a Payments Product Manager, you will help shape and manage solutions spanning issuer processing, debit cards and retail merchant acquiring. You will translate client, market and payment…
Added 37 mins ago
SH
Project Manager, Enterprise Value Delivery
SE Health
Markham, ON
- Full-time
The Project Manager Level 2 (L2), Enterprise Value Delivery is accountable for the end-to-end delivery of enterprise-priority projects, ensuring defined outcomes are achieved on time,…
Added 37 mins ago
WI
Commercial Manager
WSP in Canada
Toronto, ON
- Full-time
Join WSP as a Commercial Manager and help enable the successful delivery of projects across our business. In this role, you'll be a trusted partner to Project Managers, Project Controls,…
Added 37 mins ago
R
Project Manager - Business Change
Raise
Burnaby, BC
- Full-time
The Project Manager in this role will join our clients Customer Program Office within Distribution Design and Customer Connections. In this role, you will be responsible for the successful…
Added 37 mins ago
YB
Director, Information Technology
YWCA BC
Vancouver, BC
- Full-time
The Director, IT leads day-to-day delivery of technology services and operational security. Reporting to the VP Finance, IT and Risk, this role is YWCA's senior technology leader, setting…
Added 37 mins ago
AS
Estimator, Camp Services
ATCO Structures
Calgary, AB
- Full-time
This is a full-time, permanent, in-office position based in Calgary, AB, reporting to the Senior Manager, Project Development.
Added 37 mins ago
Facilities and Maintenance Manager
Covenant Care + Covenant Living
Calgary, AB · Edmonton, AB · Lethbridge, AB · Red Deer, AB
…systems, and physical assets. The Facilities and Maintenance Manager will work collaboratively with operational leaders to drive facility excellence, strengthen preventative maintenance…
Added 52 mins ago
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loan Processor I
Lithia & Driveway
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- Full-time
…activity within the loan origination system (LOS), mitigating risk by identifying potential fraudulent activity, and delivering exceptional service to stores and borrowers by phone and…
Added 1 hour ago
FC
Health & Safety Supervisor
FCC Construcción
Toronto, ON
- Contract
Reports to: Health & Safety Tunnel Lead (Manager)
Added 1 hour ago
OP
Security Programs Senior Consultant
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Oshawa, ON
- Full-time
Reporting to the Senior Manager SES Programs, this position is responsible for providing strategic leadership, technical expertise, and project oversight to strengthen nuclear security…
Added 1 hour ago
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Director, Enterprise Risk Management
goeasy Ltd.
Mississauga, ON
- Full-time
Reporting directly to the Chief Operations Officer, the Director, Enterprise Risk Management will play a pivotal role in building and leading a modern, scalable first-line risk management…
Added 1 hour ago
FC
Senior Project Manager
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Toronto, ON
- Full-time
FCC Canada is looking for a Senior Project Manager for one of our largest transportation projects.
Added 1 hour ago
WI
Commercial Manager
WSP in Canada
Ottawa, ON
- Full-time
Join WSP as a Commercial Manager and help enable the successful delivery of projects across our business. In this role, you'll be a trusted partner to Project Managers, Project Controls,…
Added 1 hour ago
M
Department Manager, Operations Support
MEC
Kitchener, ON
- $48,100 to $60,200 CAD / year
- Full-time
As the Department Manager, Operations Support, you are a key store leader responsible for driving day-to-day operational excellence. You lead back-of-house operations, inventory flow, loss…
Added 1 hour ago
S
Lead Business Consultant, Enterprise Data Management & Data Integration
SimCorp
Toronto, ON
- Full-time
…systems, including order management, accounting, performance, risk, reporting, data warehouse, and enterprise data management…
Added 1 hour ago
T
Senior Business Analyst - Enterprise Data Management Office (EDMO)
TD
Toronto, ON
- Full-time
The role partners with product, business, engineering, architecture, data governance, risk, control, and platform teams to translate strategic priorities into clearly defined outcomes,…

BMO

Personal Banking Associate (Cantonese & Mandarin)

Toronto, ON, Canada

$35,500.00 - $65,000.00 · Full-time

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Job details

Pay: $35,500.00 - $65,000.00
Job type: Full-time
Apply by: Nov 12, 2026
Experience: Typically between 1 – 2 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience.
Posting language: English
Posted: Oct 27, 2026

Original job description

Application Deadline:

11/11/2026

Address:

291 Spadina Avenue

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Collaborates with BMO partners to identify referral opportunities that further grow the customer’s relationship with BMO beyond personal banking.
Welcomes and guides customers as they walk into the branch lobby, and offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
As a lobby leader, assists in conducting client conversations about banking services to recommend alternative banking channels and provide personal banking and investment advice.
Meets customer transaction-based needs with seamless execution.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes complex & diverse tasks within given rules/limits.
Analyzes issues and determines next steps; escalates as required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

Typically between 1 – 2 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience.
Canada only: Registration to sell investment products completed or in progress (must be completed within 12 months) - as appropriate for the jurisdiction.
Confident and experienced in the use of social media, tablets, Smart phones, online tools, and applications.
Some experience in a consultative customer service or sales roles, with a drive to deliver a personal customer experience.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
Drive to deliver a personal customer experience.
A focus on results and the ability to thrive in a consultative sales and team-based environment.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic specialized knowledge.
Verbal & written communication skills - Good.
Organization skills - Good.
Collaboration & team skills - Good.
Analytical and problem solving skills - Good.

Salary:

$35,500.00 - $65,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The associate delivers exceptional service by identifying customer needs and providing financial advice while collaborating with branch partners to achieve business objectives. They also manage operational tasks, support digital banking adoption, and ensure compliance with risk management frameworks.

Requirements

Candidates should have 1-2 years of relevant experience or equivalent education and be comfortable using digital tools and social media. Strong interpersonal skills and a commitment to consultative sales are essential, with a requirement to obtain investment product registration within 12 months.

Skills

Customer service
Financial advice
Sales
Relationship management
Investment products
Credit card services
Operational support
Risk management
Compliance
Interpersonal skills
Problem solving
Communication
Cantonese
Mandarin
Digital banking

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Financial Solutions
Customer Experience
Investment Products
Credit Cards
Risk Management
Compliance
Money Laundering Reporting
Digital Banking
Consultative Sales
Inventory Management
Relationship Management
Cantonese
Mandarin
BMO Financial Group

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