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Added 27 mins ago
R
Senior Security Specialist - Cloud (Global Security)
RBC
Toronto, ON
- Full-time
Strong technical understanding in a variety of hardware and software platforms (Linux & Windows)
Added 42 mins ago
HT
Industrial Software Validation
Husky Technologies
Bolton, ON
- Full-time
The Software Validation Specialist plays a key role in our Innovation and Sustainability Team, responsible for developing and executing comprehensive testing strategies to ensure industrial…
Added 42 mins ago
NB
Salesforce Application Architect
National Bank of Canada
Montreal, QC
- Full-time
Advise and guide the development team and the product owner by recommending different functional alternatives aligned with the architecture and guiding decisions and vision across the…
Added 1 hour ago
SP
Platform and Security Growth Business Account Executive
Salesforce Partner Canada
Toronto, ON
- Full-time
Our Specialist Sales team thrives on a collaborative, value-driven selling approach. If you enjoy the excitement of closing deals while contributing to a supportive team environment, you'll…
Added 1 hour ago
T
Tooling SME, Product Delivery & Transformation
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 2 hours ago
Senior Cyber Security Specialist
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Calgary, AB · Burnaby, BC · Stellarton, NS · Mississauga, ON
…currently have a full time opportunity for a Senior Cyber Security Specialist. This role can be based out of one our main offices including: Stellarton, NS; Mississauga, ON. Calgary, AB,…
Added 2 hours ago
Strategic Sourcing - Strategic Sourcing Specialist
Mohawk Medbuy Corporation (MMC)
Burlington, ON · ON · Kingston, ON · London, ON · Thunder Bay, ON · Toronto, ON · Chatham-Kent, ON
We are currently recruiting for a full-time Strategic Sourcing Specialist to support our Strategic Sourcing - Facilities Management & Hospital Operations team.
Added 2 hours ago
IC
Quality Engineering, Senior Specialist (ServiceNow Platform))
Interac Corp.
Toronto, ON · Interac Corp. Head Office
- Full-time
The vacant Quality Engineering, Senior Specialist role will report to Leader Process and Operational Excellence as part of a team providing operational oversight for the Real Time Rail…
Added 2 hours ago
E
Senior Calibration Technician
Ecolab
Calgary, AB · CAN-Calgary Plant Starfield
- Full-time
We are seeking an experienced Senior Calibration Technician / Calibration Specialist to join our team. This is a mid- to senior-level position for a skilled calibration and metrology…
Added 3 hours ago
UO
Physician, Student Health Services
University of British Columbia
Vancouver, BC · UBCV | UBC Hospital - Koerner Pavilion (KPAV)
- Full-time
…The staff physician works closely with other primary care and specialist physicians, nurses, and medical office assistants. Collaboration occurs with Health Promotion & Education…
Added 4 hours ago
AC
Communications Specialist
Aston Carter
Calgary, AB
- $36 to $38 CAD / hour
- Contract
Aston Carter's large client is seeking a Communications Specialist to join their team! This individual will be responsible for developing and executing internal communications strategies to…
Added 4 hours ago
Capital Project Risk Management Specialist
Infrastructure Ontario
Toronto, ON
…services, infrastructure lending, commercial projects, and development mandate. IO delivers some of the most complex, ambitious commercial and land development solutions for the Province…
Added 4 hours ago
AA
Spécialiste en Ingénierie en conception de réparation / Repair Design Engineering Specialist
Airbus Aircraft
Montreal, QC
- Full-time
The A220 commercial aircraft Programme is looking for several Repair Design Engineering Specialist to join our Customer Services organization based in Mirabel (Québec, Canada), where you…
Added 4 hours ago
EI
Test Specialist - CDU
Ecolab Inc.
Calgary, AB
- Full-time
…supercomputers, and desktop computers is seeking a talented Test Specialist to join our CDU team. In this role, you will develop and execute comprehensive verification and validation…
Added 5 hours ago
M
Senior Advisor, Strategy, Planning & Partnerships
Metrolinx
Canada
- Full-time
Leads the development, application, and review of investment-grade analytical models, forecasts, and business cases used to support strategic capital investment decisions throughout the…
Added 6 hours ago
R
Financial Planning Specialist
RBC
Waterloo, ON
- Full-time
As an integral member of the RBC Family Office Services team, your role as a Financial Planning Specialist is to work with our advisors to deliver comprehensive, customized financial plans…
Added 6 hours ago
TS
Residential Counsellor, Behaviour Specialist - Hwy 56 Location
The Salvation Army Canada and Bermuda Territory
Hamilton, ON
- Full-time
Ensure the proper and accurate recording of all daily logs, shift reports, incident reports, etc. using the AIMS software.
Added 6 hours ago
C
Senior Systems Specialist, FP&A
Clio
Toronto, ON · Vancouver, BC · Calgary, AB
- Full-time
We are looking for a Senior Systems Specialist, FP&A to join our FP&A Systems team. This role is for someone who is passionate about building innovative solutions and being exposed to new…
Added 6 hours ago
HT
Industrial Software Validation
Husky Technologies
Bolton, ON
- Full-time
The Software Validation Specialist plays a key role in our Innovation and Sustainability Team, responsible for developing and executing comprehensive testing strategies to ensure industrial…
Added 6 hours ago
B
Production Operations Manager
BMO
Toronto, ON · SCC
- Full-time
Lead development and operationalization of self-healing and auto-remediation solutions leveraging Agentic AI technologies.
Added 6 hours ago
B
Development Manager
BMO
Toronto, ON · FCP
- Full-time
Manages the complete software development process from conception to deployment.
Added 6 hours ago
B
Development Manager
BMO
Toronto, ON · FCP
- Full-time
Manages the complete software development process from conception to deployment.
Added 7 hours ago
GC
Specialist, AutomationNew
Glencore Canada
Elkford, BC
- $95,000 to $112,000 CAD / year
- Full-time
…British Columbia. We are committed to responsible resource development, environmental performance and building strong partnerships with communities and Indigenous…
Added 7 hours ago
AD
Diagnostic Sales Manager (Ottawa, ON)
Antech Diagnostics
Ottawa, ON
- Full-time
…of individuals who are committed to each other’s growth and development. Our culture is centered on our guiding philosophy, The Five Principles: Quality, Responsibility, Mutuality,…
Added 8 hours ago
DS
Cybersecurity specialist
D3 Security Management Systems Inc
Vancouver, BC
- From $53.84 CAD / hour
- Full-time
- Contract
- On-site
Develop and implement policies and procedures throughout the software development life cycle

BMO

Production Operations Manager

Toronto, ON, Canada
SCC, Canada

$85,500.00 - $185,000.00 · Full-time

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Job details

Pay: $85,500.00 - $185,000.00
Job type: Full-time
Apply by: Oct 31, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

Application Deadline:

10/30/2026

Address:

4100 Gordon Baker Road

Job Family Group:

Technology

Position Summary

The Senior Manager, Production Operations Transformation will lead the evolution of production support capabilities across CorpFinFCU and Engineering portfolios, driving the organization's transition toward an A2030-aligned Silent-Ops operating model. Reporting directly to the Line of Technology Operations (LTO) leadership team, this role is accountable for modernizing production operations through automation, predictive monitoring, self-healing capabilities, Agentic AI, and end-to-end operational governance.

The successful candidate will provide strategic leadership to improve service reliability, reduce operational toil, accelerate incident prevention, and establish a highly automated, scalable, and resilient production support model.

Key Responsibilities

Production Operations

Lead support for critical applications and infrastructure.
Ensure adherence to established service level agreements (SLA`s).
Proactive monitoring and rapid incident resolution, root cause analysis
And continuous service improvement to maintain high availability, stability and operational resilience.

Silent-Ops Strategy & Operational Excellence

Lead the design, implementation, and operationalization of the Silent-Ops production support model across CorpFinFCU and Engineering portfolios.
Develop and execute transformation roadmaps aligned with A2030 automation and operational excellence objectives.
Drive reduction of manual intervention through automation, orchestration, and intelligent operational processes.
Establish operational KPIs and governance frameworks to measure Silent-Ops maturity and business outcomes.

Automation & Predictive Operations

Champion proactive environment management through predictive alerting, observability, and data-driven operational insights.
Partner implementation of automated resolution capabilities to prevent incidents and minimize service disruptions.
Identify operational inefficiencies and drive continuous improvement initiatives across production environments.
Partner with engineering and platform teams to integrate automation into operational processes.

Agentic AI & Self-Healing Platforms

Lead development and operationalization of self-healing and auto-remediation solutions leveraging Agentic AI technologies.
Drive adoption of intelligent workflow automation to accelerate incident detection, diagnosis, and resolution.
Establish governance, controls, and performance metrics for AI-driven operational capabilities.
Evaluate emerging technologies and industry best practices to continuously enhance operational effectiveness.

Leadership & Stakeholder Management

Provide strategic leadership to multidisciplinary operations and engineering teams.
Collaborate with senior technology leaders to align operational transformation initiatives with enterprise objectives.
Drive cross-functional engagement across application, infrastructure, cloud, platform, and security teams.
Present progress, risks, and outcomes to executive leadership and governance forums.

Risk & Governance

Strengthen end-to-end operational governance, service management, and accountability frameworks.
Ensure compliance with enterprise policies, risk controls, and audit requirements.
Drive operational resilience, service availability, and continuous improvement initiatives.
Lead major incident reviews and identify opportunities for automation and operational optimization.

Qualifications & Experience

Must have bachelor’s degree in computer science or information technology
8+ years of hands-on experience supporting and managing enterprise infrastructure environments in large scale, mission critical organizations.
Extensive experience administering and trouble shooting Windows ( 2016, 2019, 2022, 2025) and Linux Operating Systems
Strong expertise in infrastructure platforms including virtualization technologies, Containerization technologies, Compute, Storage, Networking, Active Directory, DNS, DHCP, Enterprise Back up, recovery and high availability solutions.
10+ years of experience in Production Operations with strict uptime, availability, and reliability
Experience with Monitoring, Observability, and incident management. Site Reliability Engineering (SRE), Infrastructure Operations, or Technology Operations leadership roles.
Proven experience leading large-scale operational transformation and automation initiatives.
Strong understanding of cloud platforms, observability, monitoring, automation frameworks, and modern production support practices.
Experience implementing self-healing, auto-remediation, AI-driven operations (AIOps), or Agentic AI capabilities.
Demonstrated ability to influence senior stakeholders and drive enterprise-wide change.

Other:

Regularly connects work to BMO’s purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.
Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.
Attracts, retains, and enables the career development of top talent.
Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.
Provides strategic input into business decisions as a trusted advisor.
Manages complexity across business value, technology and interaction models.
Recommends and implements solutions based on analysis of issues and implications for the business.
Identifies emerging issues and trends to inform decision-making.
Manages resources and leads the execution of strategic initiatives to deliver on business and financial goals.
Helps determine business priorities and best sequence for execution of business/group strategy.
Acts as the prime subject matter expert for internal/external stakeholders.
Monitors and tracks performance, and addresses any issues.
Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution.
Provides end to end technology support including computer, applications, network and storage, and root-cause analysis etc.
Drives and/or promotes new processes, systems, technology, and operations and expanded capabilities for performance, with the flexibility to align to the unique requirements of the project teams and deliverables.
Proactively monitors system performance and identifies operational improvements, in ensuring smooth and consistent customer and business partner delivery.
Supports deployment activities, managing implementation issues to resolution.
Provides initial triage, investigation and ensures fast turnaround times on issue/incident resolution.
Monitors technical infrastructure, applications and/or business transactions through automated systems and instrumentation across the environment.
Provides inbound call assistance to end-users for application, technical, and IMACD needs leveraging the knowledge base and/or run books available.
Collaborates and engages with the appropriate areas across the bank.
Develops or helps to develop the knowledge assets required for the operation.
Promotes adherence to standards and industry best practices.
Develops an understanding of organizational interactions and complexity to engage with the appropriate matrix areas.
Identifies opportunities to strengthen the operational capability, such as: sharing expertise to promote technical development, mentoring employees, building communities of practice and networks across technology.
Stays abreast of industry technical and business trends through participation in professional associations, practice communities & individual learning.
Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.
Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine.
Implements changes in response to shifting trends.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.
Data driven decision making - In-depth / Expert.

Salary:

$85,500.00 - $185,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Production Operations Manager will lead the evolution of production support capabilities by implementing automation, predictive monitoring, and Agentic AI to ensure service reliability. This role is responsible for driving the Silent-Ops operating model, managing incident resolution, and establishing robust operational governance across engineering portfolios.

Requirements

Candidates must possess a bachelor's degree in computer science or information technology and over 10 years of experience in production operations within large-scale, mission-critical environments. Extensive expertise in Windows and Linux administration, infrastructure platforms, and leading large-scale operational transformation initiatives is required.

Skills

Production operations
Automation
Infrastructure management
Incident management
Site reliability engineering
Agentic AI
Observability
Predictive monitoring
Cloud platforms
Windows server administration
Linux administration
Virtualization
Containerization
Operational governance
Strategic leadership
Root cause analysis

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans

Visa sponsorship

Not detected in the job text

Keywords

Production Operations
Silent-Ops
Automation
Agentic AI
AIOps
Site Reliability Engineering
Infrastructure
Windows Server
Linux
Virtualization
Containerization
Cloud Platforms
Observability
Incident Management
Governance
Operational Resilience
Predictive Alerting
Active Directory
DNS
DHCP
Enterprise Backup
High Availability
Data-driven decision making
Risk Management
Transformation
Engineering
Technology Operations
Service Level Agreements
Root Cause Analysis
Self-healing

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