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Added 22 mins ago
Shift manager
J D Wetherspoon
North Stormont, ON
Full-time
A shift manager supports the pub manager and, when running a shift, takes responsibility for the pub`s operation. This includes motivating, supporting and organising the team, responding to…
Added 22 mins ago
(CAN) Produce Department Manager Temporary 4 months until February 1, 2027
Walmart Canada
Chatham-Kent, ON · Wallaceburg, ON
Contract
Position Summary...The Produce Department Manager at Walmart leads produce associates and oversees department processes to ensure high customer service and meet production targets.…
Added 22 mins ago
(CAN) Pharmacy Assistant
Walmart Canada
Lloydminster, AB
Full-time
Assisting with OTC Operations and ordering, stocking, cashier duties as assigned by OTC Manager and/or Pharmacist.
Added 22 mins ago
(CAN) Pharmacy Assistant
Walmart Canada
London, ON
Full-time
Assisting with OTC Operations and ordering, stocking, cashier duties as assigned by OTC Manager and/or Pharmacist.
Added 22 mins ago
(CAN) Health and Beauty Team Associate
Walmart Canada
Hamilton, ON
Full-time
Position Summary...To provide exceptional customer service and assist in salesfloor operations in the Cosmetics department to ensure a positive shopping experience and drive customer…
Added 22 mins ago
Facilities Manager
HighView Partners
Vaughan, ON
Full-time
As Facilities Manager, you will lead the organization’s residential portfolio and manage and support two Property Supervisors. Your mandate will span day-to-day building operations,…
Added 23 mins ago
Store Associate
The Salvation Army Canada and Bermuda Territory
Airdrie, AB
Part-time
The role provides service to customers, sorting incoming product and assists in the ongoing retail operations of The Salvation Army Thrift Store.
Added 39 mins ago
Shop Hand
Wajax
Edmonton, AB
Full-time
Responsible for providing quality workmanship, consistent service, and technical support to the customers. Responsible for the diagnosing, repair, maintenance, and reconditioning of…
Added 39 mins ago
Salesforce Administrator
Doctors of BC
Vancouver, BC · BC
Full-time
Reporting to the Manager, CRM & Digital Intake Platforms, the Salesforce Administrator is responsible for the day-to-day administration, configuration, enhancement, and support of the…
Added 39 mins ago
Guest Service Representative (Full Time)
Homes Alive Pets
Edmonton, AB
Full-time
…through our door. It's more than beautifully-designed locations and friendly staff – it's a belief in a higher standard for pet care. Our stores are community hubs – somewhere to come and…
Added 39 mins ago
Customer Service Representative (Full Time)
Homes Alive Pets
Edmonton, AB
Full-time
…through our door. It's more than beautifully-designed locations and friendly staff – it's a belief in a higher standard for pet care. Our stores are community hubs – somewhere to come and…
Added 39 mins ago
Terminal Manager
BC Ferries
West Vancouver, BC
Other
Reporting to the Regional Manager, Terminal Operations, Horseshoe Bay, you add value and are energized by key areas of oversight such as:
Added 52 mins ago
Laboratory Technologist – Oilfield Cementing
Canadian Energy Insight Inc.
Grande Prairie, AB
Full-time
The Technologist – Laboratory will report directly to Manager – Laboratory and will be located at our Grande Prairie facility. The technologist will carry out duties as directed by the…
Added 52 mins ago
Senior Procurement Manager - Vancouver
Petroplan
Vancouver, BC
Contract
The Senior Procurement Manager will lead the Owner’s Procurement function for a major mining project, overseeing the strategic procurement of equipment and materials required to…
Added 52 mins ago
System Administrator
Innergex
Longueuil, QC
Full-time
Reporting to the Senior Manager - IT Infrastructure, the Systems Administrator plays a key role in the operation, evolution, and security of the company’s technology environments. Working…
Added 53 mins ago
Prepared Foods - Manager Deli
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Truro, NS
The Prepared Foods Manager is responsible for the efficient and fiscally responsible operation of the department. The Manager will lead and manage staff to achieve the highest level of…
Added 53 mins ago
Journeyman Plumber
Reid Brothers Plumbing & Heating Ltd.
Vancouver, BC
Full-time
Reports To: Project Manager or Operations Manager
Added 53 mins ago
Maintenance Manager
MasterBUILT Hotels Ltd.
AB · Calgary, Alberta
Full-time
The Maintenance Manager will be responsible for directing and participating in the activities of the Maintenance department in a manner that will ensure the hotel guests are provided with…
Added 53 mins ago
Breakfast Associate
MasterBUILT Hotels Ltd.
Ladysmith, BC
Part-time
Reporting to the Rooms Division Manager or their designate, the Breakfast Associate will be responsible for maintaining the breakfast area to ensure guest comfort and enjoyment, as well as…
Added 53 mins ago
Lounge Associate
MasterBUILT Hotels Ltd.
ON · Kanata, Ontario
Part-time
Reporting to the Guest Services Manager or their designate, the Lounge Associate will be responsible for assisting with meal preparation, food handling and service to lounge guests. They…
Added 53 mins ago
Breakfast Associate
MasterBUILT Hotels Ltd.
Fort St. John, BC
Part-time
Reporting to the Rooms Division Manager or their designate, the Breakfast Associate will be responsible for maintaining the breakfast area to ensure guest comfort and enjoyment, as well as…
Added 53 mins ago
Housekeeping Associate
MasterBUILT Hotels Ltd.
Fort St. John, BC
Part-time
Report all maintenance issues as per hotel policy and procedure
Added 1 hour ago
Plant Support Person
B&B Contracting Group
BC · Surrey, British Columbia
Full-time
The Plant Support Person at Saskay Ready Mix supports the daily operations of the concrete plant through a variety of yard, equipment, maintenance, material handling, and operational…
Added 1 hour ago
Service Technician, Residential Construction, Empire Envelope
Qualico Developments Canada Ltd.
AB
Full-time
Maintaining weekly vehicle inspections, general vehicle cleanliness, and vehicle maintenance.
Added 1 hour ago
Associate Director - Senior Business & Portfolio Manager
RBC
Bedford, QC
Full-time
Client, Banking, Data Analytics, and Digital Technology (CBDDT) is seeking an individual to lead the Financial Operations, Vendor Management, and Workforce Strategy for the Platform…

BMO

Production Support Analyst

Toronto, ON, Canada

Pay: $55,500.00 - $120,000.00
Job type: Full-time
Workplace: Hybrid
Apply by: Oct 31, 2026
Posting language: English
Posted: Oct 1, 2026

Apply About employer

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Original job description

This role is central and critical to bank with high visibility, with a focus on technology that is improving and employing automation and efficiency improvement.

This position requires an 8-hour shift scheduled between 9:00 a.m. and 9:00 p.m., on any five days per week, including weekends.
On-call or pager duties are NOT required.

This is a HYBRID role.

KEY Duties/Responsibilities:

Work as part of the team in monitoring, service restoration, changes, support, and handling day-to-day activities (7/24/365) required to Run the mission critical IT systems for the company ensuring business Service Levels are met, environments are managed.
Works as part of the team in monitoring Service Desk requests, as well as coordinates and facilitates Incident Management, deploys changes to the production environment, and engages 3rd party providers contracted to the Bank during an incident
Works with development teams to build solutions that use enterprise monitoring/logging, are “self-healing”, and require minimal to zero maintenance.
Monitor and track performance and addresses any issues.
Proactively monitors system performance and identifies operational improvements, in ensuring smooth and consistent customer and business partner delivery.

TOP KEY SKILLS:

3-5 years of experience working with SQL, including writing complex queries, data analysis, performance optimization, data validation, and troubleshooting data issues.
3-4 years of experience with Data Warehousing concepts and technologies, including ETL/ELT processes, data modeling, data quality management, and supporting enterprise data platforms.
2-3 years of experience working in Linux environments, including file management, permissions, process monitoring, log analysis, shell scripting, and system-level troubleshooting.
2-3 years of experience supporting and maintaining ESP Workstation (or equivalent workload automation/scheduling tools), including job scheduling, monitoring, dependency management, failure recovery, and operational support.

Additional Details:

Core Knowledge:

Typically, 4-6 years of work experience in IT or business environment and/or B.S./B.A. in computer science, engineering, information systems or math.
Proficient level of knowledge in MS SQL, Netezza or other data warehousing environments would be beneficial.
ITIL Foundation Certification and experience working in a ServiceNow incident management environment would be an asset.
Working knowledge of ESP, AutoSys, Control-M or other batch scheduling software would be an asset.
Understanding of Information Technology operating processes used for systems to ensure effective delivery including but not limited to IT Operations mandatory operating standards for monitoring, logging, and alerting.
Knowledge of support and operations practice, concepts, and technology obtained through formal training and/or work experience.
Technical and/or business functional knowledge of systems, tools, timing, and dependencies.
Technical proficiency gained through education and/or business experience.
Verbal & written communication skills - In-depth.
Collaboration & team skills - In-depth.
Analytical and problem-solving skills - In-depth.
Influence skills - In-depth.
Data driven decision making - In-depth

Responsibilities:

Work as part of the team in monitoring, service restoration, changes, support, and handling day-to-day activities (7/24/365) required to Run the mission critical IT systems for the company ensuring business Service Levels are met, environments are managed.
Works as part of the team in monitoring Service Desk requests, as well as coordinates and facilitates Incident Management, deploys changes to the production environment, and engages 3rd party providers contracted to the Bank during an incident
Executes fail-over and/or Disaster Recovery of infrastructure and applications in support of business continuity plans of the company
Works with development teams to build solutions that use enterprise monitoring/logging, are “self-healing”, and require minimal to zero maintenance.
Possesses strong technical and/or business functional knowledge of systems, timing and dependencies.
Conducts independent analysis and assessment to resolve strategic issues.
Monitors and tracks performance and addresses any issues.
Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
Leads/Conducts incident recovery and detailed root case analysis.
Deploys manual code to production environment.
Facilitates or completes analysis, design and configuration of viable solutions to highly complex technology problems that would improve data center and support activities.
Provides end to end technology support including computer, applications, network and storage, and root-cause analysis etc.
Drives and/or promotes new processes, systems, technology, and operations and expanded capabilities for performance, with the flexibility to align to the unique requirements of the project teams and deliverables.
Proactively monitors system performance and identifies operational improvements, in ensuring smooth and consistent customer and business partner delivery.
Supports deployment activities, managing implementation issues to resolution.
Provides initial triage, investigation and ensures fast turnaround times on issue/incident resolution.
Monitors technical infrastructure, applications and/or business transactions through automated systems and instrumentation across the environment.
Collaborates and engages with the appropriate areas across the bank.
Develops or helps to develop the knowledge assets required for the operation.
Promotes adherence to standards and industry best practices.
Develops an understanding of organizational interactions and complexity to engage with the appropriate matrix areas.
Identifies opportunities to strengthen the operational capability, such as: sharing expertise to promote technical development, mentoring employees, building communities of practice and networks across technology.
Stays abreast of industry technical and business trends through participation in professional associations, practice communities & individual learning.
Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
Exercises judgment to identify, diagnose, and solve problems within given rules.
Works independently on a range of complex tasks, which may include unique situations.
Broader work or accountabilities may be assigned as needed.

Salary:

$55,500.00 - $120,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

Monitor and support mission-critical IT systems, restore services, manage incidents and production changes, and coordinate with service teams and third-party providers. Analyze system performance and root causes, support disaster recovery and deployments, and work with development teams to improve monitoring, automation, reliability, and operational processes.

Requirements

The role typically requires 4–6 years of IT or business experience, with 3–5 years using SQL and experience in data warehousing, Linux, and workload scheduling tools. A bachelor's degree in a relevant field is mentioned as an alternative to work experience; ITIL Foundation certification and ServiceNow experience are assets.

Skills

SQL
Data Analysis
Performance Optimization
Data Validation
Data Warehousing
ETL/ELT
Data Modeling
Data Quality Management
Linux
Shell Scripting
Log Analysis
ESP Workstation
Workload Automation
Incident Management
Root Cause Analysis
Disaster Recovery

Benefits

Health Insurance
Tuition Reimbursement
Accident Insurance
Life Insurance
Retirement Savings Plans
Performance-Based Incentives
Discretionary Bonuses

Visa sponsorship

Not detected in the job text

Keywords

SQL
MS SQL
Netezza
Data Warehousing
ETL/ELT
Data Modeling
Data Quality Management
Linux
Shell Scripting
ESP Workstation
AutoSys
Control-M
Workload Automation
ServiceNow
ITIL Foundation
Incident Management
Service Desk
Production Support
IT Operations
Monitoring
Logging
Alerting
Disaster Recovery
Business Continuity
Root Cause Analysis
Production Deployment
Performance Optimization
Automation
Service Levels
Financial Services

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