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Added 6 mins ago
Data Scientist II
TD
Markham, ON · Toronto, ON
Full-time
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Added 6 mins ago
Data Scientist II
TD
Markham, ON · Toronto, ON
Full-time
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Added 20 mins ago
310T / 310J Licensed Truck & Coach Diesel Mechanic/Technician
Ryder System, Inc.
Teeswater, ON
Full-time
Vocational or Technical Certification preferred Post Secondary degree or Technical Certifications
Added 21 mins ago
Concepteur.trice sénior.e - Expérience utilisateur/Interface utilisateur / Senior UX/UI Designer
Electronic Arts
Vancouver, BC · Montreal, QC
The Senior UX/UI Designer will report to the Head of Technical Product.
Added 21 mins ago
Java Developer, Equities Trading, Vice President
Citi
Mississauga, ON
Full-time
…platform. The overall objective of this role is to drive the technical implementation and innovation of our SOR, a critical component of our electronic trading infrastructure, utilizing…
Added 36 mins ago
Manager, Health Concierge - Outbound
Prenuvo
Vancouver, BC
Added 50 mins ago
Vice President, Client Solutions- Global Transaction Banking
TD Securities
Toronto, ON
Full-time
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Added 50 mins ago
310T Licensed Truck & Coach Diesel Mechanic/Technician
Ryder System, Inc.
Kitchener, ON
Full-time
Vocational or Technical Certification preferred Post Secondary degree or Technical Certifications
Added 50 mins ago
Ingénieur(e) logiciel iOS senior
CGI
Montreal, QC
Full-time
This is an ideal opportunity for someone who enjoys pushing the boundaries of the Apple ecosystem and tackling complex, real-world technical challenges.
Added 1 hour ago
Senior Accountant, Cross Border Tax
Baker Tilly WM
Vancouver, BC
Full-time
Perform technical research and documenting tax plan recommendations
Added 1 hour ago
Senior Accountant, Cross Border Tax
Baker Tilly WM
Toronto, ON
Full-time
Perform technical research and documenting tax plan recommendations
Added 1 hour ago
Team Lead – Mechanical Engineering
Stantec
Montreal, QC
Full-time
…motivate and empower team members in the delivery of innovative technical solutions and project management…
Added 1 hour ago
Director, Technical Solutions
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
The Director, Technical Solutions leads the end-to-end technical delivery of mission-critical Workplace Benefits initiatives - from discovery and solution design through launch and…
Added 1 hour ago
Back End Developer
VySystems
Toronto, ON
Full-time
Partner with engineering, product, operations, and compliance teams to translate business needs into clear, actionable technical requirements and specifications.
Added 1 hour ago
Recruiter
Tundra Technical Solutions
Calgary, AB · Greater Calgary Metropolitan Area
$40,000 to $50,000 CAD / year
Full-time
Excellent phone etiquette and excellent verbal, written, aDigital Recruiter
Added 1 hour ago
Gestionnaire de projet - SAP S/4HANA
CGI
Montreal, QC
Full-time
…closely with business stakeholders, IT teams, SAP functional and technical teams, and implementation partners, you will ensure that the rollout is delivered in line with agreed scope,…
Added 1 hour ago
Senior SAP S/4HANA Finance (FI/CO) Consultant
CGI
Toronto, ON
Full-time
Communication: Exceptional written and verbal communication skills; ability to explain complex technical designs to business focused stakeholders.
Added 1 hour ago
Information Security Specialist - Issue Management Governance and Reporting
TD
Toronto, ON
Full-time
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Added 1 hour ago
Manager, Data Science
TD
Toronto, ON
Full-time
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Added 1 hour ago
Vice President, Client Solutions- Global Transaction Banking
TD
Toronto, ON
Full-time
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Added 1 hour ago
Mainframe Software Engineer II
TD
Toronto, ON
Full-time
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Added 1 hour ago
Payroll Specialist I
TD
Toronto, ON
Full-time
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Added 1 hour ago
Senior Business Support Analyst
TD
Toronto, ON
Full-time
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Added 1 hour ago
Senior VFX Artist
Hasbro
Canada
Help to improve technical pipelines and VFX creation techniques/tools.
Added 1 hour ago
Senior Software Development Manager, Verily Intelligence
Verily
Waterloo, ON
Full-time
…from first experiment through production. You will shape the technical strategy for this part of the platform, partner closely with Data Science and Product to prioritize what to build…

BMO

Production Support Analyst

Toronto, ON, Canada

Pay: $55,500.00 - $120,000.00
Job type: Full-time
Workplace: Hybrid
Apply by: Oct 31, 2026
Posting language: English
Posted: Oct 1, 2026

Apply About employer

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Original job description

This role is central and critical to bank with high visibility, with a focus on technology that is improving and employing automation and efficiency improvement.

This position requires an 8-hour shift scheduled between 9:00 a.m. and 9:00 p.m., on any five days per week, including weekends.
On-call or pager duties are NOT required.

This is a HYBRID role.

KEY Duties/Responsibilities:

Work as part of the team in monitoring, service restoration, changes, support, and handling day-to-day activities (7/24/365) required to Run the mission critical IT systems for the company ensuring business Service Levels are met, environments are managed.
Works as part of the team in monitoring Service Desk requests, as well as coordinates and facilitates Incident Management, deploys changes to the production environment, and engages 3rd party providers contracted to the Bank during an incident
Works with development teams to build solutions that use enterprise monitoring/logging, are “self-healing”, and require minimal to zero maintenance.
Monitor and track performance and addresses any issues.
Proactively monitors system performance and identifies operational improvements, in ensuring smooth and consistent customer and business partner delivery.

TOP KEY SKILLS:

3-5 years of experience working with SQL, including writing complex queries, data analysis, performance optimization, data validation, and troubleshooting data issues.
3-4 years of experience with Data Warehousing concepts and technologies, including ETL/ELT processes, data modeling, data quality management, and supporting enterprise data platforms.
2-3 years of experience working in Linux environments, including file management, permissions, process monitoring, log analysis, shell scripting, and system-level troubleshooting.
2-3 years of experience supporting and maintaining ESP Workstation (or equivalent workload automation/scheduling tools), including job scheduling, monitoring, dependency management, failure recovery, and operational support.

Additional Details:

Core Knowledge:

Typically, 4-6 years of work experience in IT or business environment and/or B.S./B.A. in computer science, engineering, information systems or math.
Proficient level of knowledge in MS SQL, Netezza or other data warehousing environments would be beneficial.
ITIL Foundation Certification and experience working in a ServiceNow incident management environment would be an asset.
Working knowledge of ESP, AutoSys, Control-M or other batch scheduling software would be an asset.
Understanding of Information Technology operating processes used for systems to ensure effective delivery including but not limited to IT Operations mandatory operating standards for monitoring, logging, and alerting.
Knowledge of support and operations practice, concepts, and technology obtained through formal training and/or work experience.
Technical and/or business functional knowledge of systems, tools, timing, and dependencies.
Technical proficiency gained through education and/or business experience.
Verbal & written communication skills - In-depth.
Collaboration & team skills - In-depth.
Analytical and problem-solving skills - In-depth.
Influence skills - In-depth.
Data driven decision making - In-depth

Responsibilities:

Work as part of the team in monitoring, service restoration, changes, support, and handling day-to-day activities (7/24/365) required to Run the mission critical IT systems for the company ensuring business Service Levels are met, environments are managed.
Works as part of the team in monitoring Service Desk requests, as well as coordinates and facilitates Incident Management, deploys changes to the production environment, and engages 3rd party providers contracted to the Bank during an incident
Executes fail-over and/or Disaster Recovery of infrastructure and applications in support of business continuity plans of the company
Works with development teams to build solutions that use enterprise monitoring/logging, are “self-healing”, and require minimal to zero maintenance.
Possesses strong technical and/or business functional knowledge of systems, timing and dependencies.
Conducts independent analysis and assessment to resolve strategic issues.
Monitors and tracks performance and addresses any issues.
Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
Leads/Conducts incident recovery and detailed root case analysis.
Deploys manual code to production environment.
Facilitates or completes analysis, design and configuration of viable solutions to highly complex technology problems that would improve data center and support activities.
Provides end to end technology support including computer, applications, network and storage, and root-cause analysis etc.
Drives and/or promotes new processes, systems, technology, and operations and expanded capabilities for performance, with the flexibility to align to the unique requirements of the project teams and deliverables.
Proactively monitors system performance and identifies operational improvements, in ensuring smooth and consistent customer and business partner delivery.
Supports deployment activities, managing implementation issues to resolution.
Provides initial triage, investigation and ensures fast turnaround times on issue/incident resolution.
Monitors technical infrastructure, applications and/or business transactions through automated systems and instrumentation across the environment.
Collaborates and engages with the appropriate areas across the bank.
Develops or helps to develop the knowledge assets required for the operation.
Promotes adherence to standards and industry best practices.
Develops an understanding of organizational interactions and complexity to engage with the appropriate matrix areas.
Identifies opportunities to strengthen the operational capability, such as: sharing expertise to promote technical development, mentoring employees, building communities of practice and networks across technology.
Stays abreast of industry technical and business trends through participation in professional associations, practice communities & individual learning.
Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
Exercises judgment to identify, diagnose, and solve problems within given rules.
Works independently on a range of complex tasks, which may include unique situations.
Broader work or accountabilities may be assigned as needed.

Salary:

$55,500.00 - $120,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

Monitor and support mission-critical IT systems, restore services, manage incidents and production changes, and coordinate with service teams and third-party providers. Analyze system performance and root causes, support disaster recovery and deployments, and work with development teams to improve monitoring, automation, reliability, and operational processes.

Requirements

The role typically requires 4–6 years of IT or business experience, with 3–5 years using SQL and experience in data warehousing, Linux, and workload scheduling tools. A bachelor's degree in a relevant field is mentioned as an alternative to work experience; ITIL Foundation certification and ServiceNow experience are assets.

Skills

SQL
Data Analysis
Performance Optimization
Data Validation
Data Warehousing
ETL/ELT
Data Modeling
Data Quality Management
Linux
Shell Scripting
Log Analysis
ESP Workstation
Workload Automation
Incident Management
Root Cause Analysis
Disaster Recovery

Benefits

Health Insurance
Tuition Reimbursement
Accident Insurance
Life Insurance
Retirement Savings Plans
Performance-Based Incentives
Discretionary Bonuses

Visa sponsorship

Not detected in the job text

Keywords

SQL
MS SQL
Netezza
Data Warehousing
ETL/ELT
Data Modeling
Data Quality Management
Linux
Shell Scripting
ESP Workstation
AutoSys
Control-M
Workload Automation
ServiceNow
ITIL Foundation
Incident Management
Service Desk
Production Support
IT Operations
Monitoring
Logging
Alerting
Disaster Recovery
Business Continuity
Root Cause Analysis
Production Deployment
Performance Optimization
Automation
Service Levels
Financial Services

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