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Added 14 mins ago
BG
Représentant·e pièces et service | Heavy Equipment Parts & Service Advisor (CSA)
Brandt Group of Companies
Laval, QC
- Full-time
Le·la représentant·e pièces et service est responsable de promouvoir et de vendre des pièces et des services, ainsi que de fournir un soutien après-vente aux clients nouveaux et actuels.
Added 14 mins ago
EN
Export Advisor – Lower Mainland
Export Navigator
Vancouver, BC
- Full-time
Community Futures BC is now accepting applications for an Export Advisor. This contract position will be responsible for increasing visibility and awareness of the Export Navigator Program…
Added 14 mins ago
R
Client Advisor - Brampton (Bilingual: Arabic, Tagalog)
RBC
Brampton, ON
- Full-time
As the first point of contact at RBC retail banking locations, Client Advisor is responsible for assisting members of our community who walk into our branches. Using hospitality-like skills…
Added 14 mins ago
RD
Associate
RBC Dominion Securities
BC · West Vancouver, BC
- Full-time
You will provide quality client service and help deepen relationships with existing clients through ongoing, efficient support to both clients and the Advisor Team.
Added 14 mins ago
RD
Assistant Branch Operations Manager
RBC Dominion Securities
Toronto, ON
- Full-time
…and administrative support to the Branch Management Team and Advisor teams. In addition to managing client account activities and ensuring compliance standards are met, the Assistant Branch…
Added 14 mins ago
HM
Investment Operations Associate
Hunter Mercantile
Toronto, ON
- $65,000 to $75,000 CAD / year
- Full-time
Our client, a well-established portfolio management firm, is seeking an Investment Operations Associate to serve as the operational backbone for a high-performing wealth management practice.
Added 14 mins ago
R
Senior Manager, Operational Risk / IT Risk and Compliance
RBC
Toronto, ON
- Full-time
Trusted advisor in operations and risk governance processes and strategies in line with Enterprise Operational Risk Standard and IT Risk Centre of Governance
Added 14 mins ago
R
Client Advisor - Brampton & Mississauga (Bilingual: Mandarin, Cantonese, Arabic, Tagalog)
RBC
Mississauga, ON
- Full-time
Client Advisor - Mississauga (Bilingual Mandarin/ Cantonese, Arabic, Tagalog)
Added 29 mins ago
CH
Senior Manager PA and DPM - 12 Months Contract- Express Scripts Canada
Cigna Healthcare
Mississauga, ON
- Full-time
As part of the Clinical Services department, this position will also serve as a clinical advisor to the organization and provide leadership to ESC to ensure innovation amongst a competitive…
Added 44 mins ago
BG
Représentant·e pièces et service | Customer Product Support Advisor
Brandt Group of Companies
Saint-Augustin-de-Desmaures, QC
- Full-time
The Customer Support Advisor (CSA) is responsible for promoting and selling parts and services, as well as providing after sales support to new and existing customers.
Added 44 mins ago
Wealth Management Intern (Student/New Grad)
The Canada Life Assurance Company
Calgary, AB · Vancouver, BC
…sales team to focus on generating new sales and growing the advisor base. You will also be part of supporting the implementation of multiple territory business…
Added 44 mins ago
S
Paid Services Beauty Advisor II - Part Time
Sephora
London, ON
- Part-time
The Paid Service Beauty Advisor is a certified beauty services expert who delivers personalized, paid beauty services within the Beauty Studio while creating an inclusive, elevated client…
Added 44 mins ago
S
Services Lead, Stores - Full Time
Sephora
Vancouver, BC
- $22.85 to $28.55 CAD / hour
- Full-time
As a Services Lead, you will be supporting all departments on the sales floor within a specific Sephora location. Departments at a Sephora store include Skincare, Sephora Collection or…
Added 44 mins ago
Territory Account Manager V
Insight Enterprises, Inc.
Montreal, QC
…relations commerciales pour vendre des produits, logiciels et services par téléphone et e-mail. Ce poste reçoit des appels entrants et effectue des appels sortants axés sur le développement…
Added 44 mins ago
Services and Solutions - Sales Executive
Insight Enterprises, Inc.
Toronto, ON
The Client Solutions Lead (CSL) is an expander role responsible for growing Insight’s Services footprint within assigned districts and executing the district Services plan. Partnering with…
Added 59 mins ago
A
Product Owner - Asset Management, Temporary
Aviso
Toronto, ON
- Full-time
We are looking to fill an opening for a Product Owner to join the Client Experience, Marketing, and Communications (CXMC) team for 12 months.
Added 59 mins ago
OC
Agent de liaison médicale, Néphrologie / Medical Science Liaison, Nephrology
Otsuka Canada Pharmaceutical Inc.
Canada
- Full-time
…des Ventes, du Marketing et de l’Accès aux marchés et autres services pour diriger et/ou mettre en œuvre des programmes qui correspondent aux objectifs de l’entreprise, tels que requis ou…
Added 59 mins ago
RB
Financial Advisor Intern
Royal Bank of Canada
BC · RICHMOND, British Columbia
- Full-time
Canada (excluding Quebec) - Completed Designated Financial Services Advisor (DFSA) designation, offered through the Canadian Securities Institute (i.e. Personal Financial Service Advice and…
Added 59 mins ago
AY
Client Services Coordinator (CAN)
Avison Young Canada
AB · Edmonton, AB
- Full-time
…offering transaction, management, financial and consulting services. We’ve designed our corporate structure to best serve our clients by enhancing collaboration across our organization.Real…
Added 1 hour ago
CM
Associate, Advisory (Toronto)
ClearBlue Markets
Toronto, ON
- Full-time
Approximately 5–8 years of relevant experience in client advisory, consulting, professional services
Added 1 hour ago
D
Senior Delivery Consultant
Diligent
Vancouver, BC
- Full-time
Diligent is seeking a Senior Delivery Consultant to lead end-to-end client engagements and deliver exceptional Professional Services throughout the customer journey and product enablement…
Added 1 hour ago
P
Data & AI Transformation Director
PwC
Toronto, ON
- Full-time
…This is a delivery-first leadership role focused on execution, client outcomes, and scaling delivery capabilities rather than pure sales or advisory responsibilities. Your role will…
Added 1 hour ago
M
Manager, Valuations
MNP
Winnipeg, MB
- Full-time
…accurately measure the value of their operations. As a trusted advisor, you’ll provide independent and reliable business valuations that empower clients to advance their strategic goals and…
Added 1 hour ago
M
Designated Professional, Assurance and Accounting - Public Companies
MNP
Toronto, ON
- Full-time
…evolving business and financial reporting landscape. As a trusted advisor, you’ll provide comprehensive, tailored financial information that enables clients to make informed decisions with…
Added 1 hour ago
D
Advisor, Procurement and purchasing
Desjardins
Levis, QC · Montreal, QC
- Full-time
As a purchasing and procurement advisor, you help finalize contractual agreements with the organization’s partners for the purchase and rental of goods and services. Your responsibilities…

BMO

Regional Vice President, Personal Banking, Durham

Whitby, ON, Canada

$120,000.00 - $215,000.00 · Full-time

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Job details

Pay: $120,000.00 - $215,000.00
Job type: Full-time
Apply by: Nov 7, 2026
Experience: Typically 9+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Posting language: English
Posted: Oct 27, 2026

Original job description

Application Deadline:

11/06/2026

Address:

3960 Brock Street North

Job Family Group:

Retail Banking Sales & Service

Guides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects. Understands the needs of BMO customers or prospects to provide sales and service in the best interests of the customer. Advises customers on products and strategies that meet their financial objectives. Identifies and makes referrals to other business groups. Supports sales and customer service activities to meet strategic customer experience and profitability goals in compliance with legal and regulatory requirements and the Bank’s policies and processes.

Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.
Ensures alignment between values and behaviour that fosters diversity and inclusion.
Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.
Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.
Attracts, retains, and enables the career development of top talent.
Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.
Develops, maintains, and executes a market plan, including sales strategies, to achieve sales objectives and acquire new clients.
Creates innovative business development strategies, including collaborating with BMO partners to grow the business and maximize branch revenues, sales, and customer satisfaction, and minimize operating losses.
Develops and executes a branch business plan to maximize business growth and wallet share and achieve customer retention and acquisition objectives.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice in the best interests of the customer.
Develops rapport and instils confidence with clients to develop credibility and earn their trust.
Addresses escalated sales or relationship management issues to retain the business and provides strategic thinking to resolve the issue for the benefit of the client.
Reviews and continually monitors performance of existing accounts and client relationships.
Conducts cold calls to prospective customers to develop new customer relationships.
Develops and maintains a network in the community to enhance the Bank’s visibility and builds a strong referral source for new potential business.
Supports the Bank’s community involvement and participates in community activities.
Maintains a high-touch relationship with key market customers, prospects and centers of influence within the market.
Reinforces sales processes and client experiences to identify gaps, issues, and best practices through the monitoring of sales and performance targets against plans that create and sustain consistent service to customers/clients and prospects.
Acts as a trusted advisor to senior leaders for making business decisions and implementing strategic initiatives.
Develops an expert understanding of business/group challenges.
Recommends measures to improve organizational effectiveness.
May consult to or serve on various committees and task forces.
Acts as a subject matter expert on relevant regulations and policies.
Influences and negotiates to achieve business objectives.
Identifies emerging issues and trends to inform decision-making.
Develops long-range vision to support the team’s business goals by establishing priorities and leading the team in developing sales, service, and people strategies that drive sales results.
Recommends business priorities, advises on resource requirements and develops roadmap for strategic execution.
Implements, reviews, and revises work plans.
Conducts independent analysis and assessment to resolve strategic issues.
Acts as the prime contact for internal/external stakeholder relationships, which may include regulators.
Works with internal stakeholders and colleagues to leverage sales, fulfillment, and referral opportunities to improve share of wallet, acquire new customers, and provide full financial services to customers.
Ensures alignment between stakeholders.
Monitors sales and service performance against plan to identify gaps, issues, and best practices, and develop and implement action plans that close performance gaps and resolve issues.
Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
Collaborates across BMO to develop communications strategies and ensure consistency of messaging, in order to positively influence or change behaviour.
Communicates goals, plans, and assignments to achieve financial and customer service goals.
Leads the implementation of new programs, products and processes within the branch.
Establishes priorities to lead the team in developing sales, service, and people strategies that drive sales results.
Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution.
Coordinates the implementation of national and regional sales and service initiatives.
Assesses and adapts existing operational programs; develops new capabilities to ensure ongoing success.
Recommends opportunities to drive improvements across the branch network.
Plans and controls unit operating expenses in accordance with forecasts.
Manages transactional outcomes for customer calls or defers to appropriate internal business groups.
Resolves complex or unresolved customer situations or escalates to the next higher manager for resolution.
Maintains current knowledge of personal banking and credit card industries, practices, and trends and integrates into customer conversations.
Builds effective relationships with internal/external stakeholders.
Maintains the confidentiality of customer and Bank information.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with all legal and regulatory requirements for the jurisdiction.
Operates at a group/enterprise-wide level and serves as a senior specialist resource across BMO.
Influences how teams/groups work together.
Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to multiple, interdependent, complex problems.
Communicates abstract concepts in simple terms.
Fosters strong internal and external networks and works with and across multiple teams to achieve business objectives.
Anticipates trends and responds by implementing appropriate changes.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.Qualifications:
Typically 9+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Previous supervisory or management experience.
Expert knowledge of retail banking products and services.
Expert knowledge of competitive marketplace and trends in product offerings.
Expert knowledge of all branch operational processes and policies.
Expert knowledge of branch technologies, processes, and performance metrics.
Expert knowledge of applicable regulations, audit standards, and related policies, procedures, and directives.
Licensing and registration requirements are determined by the activities performed, the jurisdiction, and the legal entity in which the role operates. Roles that include regulated securities or insurance activities, including the supervision of registered representatives, require candidates to obtain and maintain applicable licenses and registrations as a condition of employment.
Seasoned expert with extensive industry knowledge.
Technical leader viewed as a thought leader for innovation.
Verbal & written communication skills - Expert.
Analytical and problem solving skills - Expert.
Influence skills - Expert.
Collaboration & team skills; with a focus on cross-group collaboration - Expert.
Able to manage ambiguity.
Data driven decision making - Expert.

Salary:

$120,000.00 - $215,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Regional Vice President leads and coaches branch teams to deliver exceptional personal banking services while executing market plans to drive business growth and customer acquisition. They act as a trusted advisor to senior leadership, ensuring operational excellence and compliance with regulatory requirements across the branch network.

Requirements

Candidates must have at least 9 years of relevant experience and a post-secondary degree, along with expert knowledge of retail banking products and operational processes. Proven leadership experience and strong analytical, communication, and influence skills are required to manage complex business objectives.

Skills

Retail banking
Sales strategy
Business development
Team leadership
Financial advisory
Strategic planning
Performance management
Risk management
Regulatory compliance
Coaching
Analytical skills
Negotiation
Communication
Problem solving
Data-driven decision making

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Personal Banking
Sales Strategy
Business Development
Customer Retention
Risk Management Framework
Regulatory Compliance
Financial Objectives
Market Plan
Branch Operations
Performance Metrics
Strategic Initiatives
Stakeholder Management
Money Laundering Prevention
Credit Card Industry
Talent Development
Operational Excellence
Wallet Share
Relationship Management
Financial Services

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