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Added 6 mins ago
SO
Compliance Officer
Shire of Broome
NB · Chiasson Office, NB
- Full-time
…will demonstrate integrity, fairness, discretion and a strong customer service focus in all interactions. Well-organised and self-motivated, the candidate will be capable of working…
Added 21 mins ago
MT
Administrative assistant
Marble Trend Ltd.
Toronto, ON · North York, ON
- Full-time
Greet people and direct them to contacts or service areas
Added 51 mins ago
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Brantford, ON
- Full-time
Demonstrates commitment to exceptional customer service with patients, families, staff, colleagues and community partners
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Registered Practical Nurse - Day Surgery
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- Full-time
Demonstrates commitment to exceptional customer service with patients, families, staff, colleagues and community partners
Added 51 mins ago
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Belleville, ON
- Full-time
Close CFT working with design /engineering, customer service, manufacturing, logistics etc.
Added 1 hour ago
A
Spécialiste en analyse des contraintes - Structures métalliques et composites / Stress Analysis Specialist - Metallic and Composites Structures
Airbus
Montreal, QC
- Full-time
…métalliques et composites pour rejoindre notre équipe d’Ingénierie en service - Structures basée à Mirabel (Québec, Canada), où vous répondrez à des défis complexes dans un contexte…
Added 1 hour ago
EF
Project Manager, Construction/Design – Kitchener
Entrepot Frigorifique Conestoga (Quebec Ltee)
Kitchener, ON
- Full-time
With six modern cold storage facilities, we have grown to become Canada’s second-largest service provider in our industry. Our global reputation for excellence in automation and robotics…
Added 1 hour ago
MJ
Service Manager
Manufacturing Job Site
Antigonish, NS
- Full-time
The Service Manager will direct and organize the service team to maximize performance and maintain customer satisfaction in a busy branch environment.
Added 1 hour ago
MJ
Service Manager
Manufacturing Job Site
Moncton, NB
- Full-time
The Service Manager will direct and organize the service team to maximize performance and maintain customer satisfaction in a busy branch environment.
Added 1 hour ago
MJ
Golf, Turf & Agricultural Technician
Manufacturing Job Site
Upper Onslow, NS
- Full-time
Independently performs complex diagnostics, service repairs and maintenance work on customer and/or dealer-owned John Deere Golf & Turf equipment . May require some direction or guidance…
Added 1 hour ago
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Building Automation Specialist / Senior Automation Systems Technician (BAS006)
Potenco
Toronto, ON · Greater Toronto and Hamilton Area, ON
- Full-time
…communications, and related engineering data while also supporting customer systems, field activities, migrations, retrofits, and technical issue…
Added 1 hour ago
CG
Senior V&V Test Engineer - Autonomous Vehicles
CS GROUP
Montreal, QC
- Full-time
As the V&V activity grows, you will become a key technical interface with the customer, working closely with the CS Group Canada Technical Project Manager and technical leads across System…
Added 1 hour ago
EC
Industrial Technical Representative
Eaton Corporation
Delta, BC · Kamloops, BC · Kelowna, BC
- Full-time
…British Columbia market. You'll also manage all aspects of the customer relationship, providing sales and technical assistance to distributors, customers, contractors, and consultants, to…
Added 2 hours ago
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HVAC – Service Technician
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Vernon, BC
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HVAC Service Technician in Vernon, BC at FOX Plumbing Heating Cooling Electrical
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Service Electrician
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Freelancer, Multibrand-Calgary, AB
Estée Lauder Companies
Calgary, AB
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⁃ All applicants must be able to demonstrate the ability to provide inspirational, authentic and personalized customer service
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Technicien(ne) Frigoriste
Viessmann Climate Solutions
Montreal, QC
- Full-time
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Added 5 hours ago
MT
administrative assistant
Marble Trend Ltd.
Toronto, ON · North York, ON
- Full-time
Greet people and direct them to contacts or service areas
Added 5 hours ago
B
Branch Manager in Training
BMO
Montreal, QC
- Full-time
Guides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects. Understands the needs of BMO customers or prospects to provide sales and service in the…
Added 6 hours ago
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Calgary, AB
- Other
Sharing product knowledge and technical expertise to provide excellent customer service on the front counter
Added 6 hours ago
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Inside Sales Representative, Edmonton (Roper Road)
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Edmonton, AB
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Added 6 hours ago
GE
Little Chief Restaurant Breakfast Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
The skill requirements for this position include customer service, teamwork, cooperation, communication, self-development and initiative, valuing diversity, integrity and building trust,…
Added 6 hours ago
GE
Little Chief Restaurant Evening Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
The skill requirements for this position include customer service, teamwork, cooperation, communication, self-development and initiative, valuing diversity, integrity and building trust,…

BMO

Relationship Manager

Saint-Hyacinthe, QC, Canada
Granby, QC, Canada

$55,500.00 - $120,000.00 · Full-time

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Job details

Pay: $55,500.00 - $120,000.00
Job type: Full-time
Apply by: Oct 23, 2026
Experience: Typically between 4 - 6 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Posting language: English
Posted: Oct 4, 2026

Original job description

Application Deadline:

10/22/2026

Address:

2480 boulevard Casavant ouest

Job Family Group:

Commercial Sales & Service

Cultivates, builds, and manages relationships with a portfolio of small business clients to build a pipeline of new business and increase BMO’s market share. Applies professional consultative sales and business development practices and techniques for an assigned jurisdiction/portfolio. Actively identifies opportunities and refers to BMO colleagues as appropriate.

Proactively develops and executes sales strategies to attract new business clients and expand existing relationships.
Develops internal and external networks and referral sources to ensure ongoing growth of BMO's business.
Generates appointments and opportunities to grow business results through targeted sales efforts.
Develops, maintains, and executes a business plan, including relationship management strategies, to achieve customer retention objectives.
Identifies prospective customers and cross-sells additional products and services to meet their needs.
Develops client rapport and instils confidence to develop credibility and earn their trust as relationship manager.
Understands the local market and proactively develops relationships with centres of influence.
Delivers exceptional customer service and builds trust by providing expertise, responsive service, and support.
Develops and maintains long-term profitable relationships and expands wallet share within the assigned portfolio.
Answers inquiries and provides accurate information about business banking products and services.
Understands customer needs and offers financial solutions that meet customer goals.
Resolves or escalates issues.
Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.
Provides advice and guidance to assigned business/group on implementation of solutions.
Develops, maintains, and executes a business plan, including relationship management strategies, to achieve customer retention objectives.
Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
Monitors and tracks performance, and addresses any issues.
Coordinates the management of databases; ensures alignment and integration of data in adherence with data governance standards.
Builds change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation, and sustainment of initiatives.
Provides input into the planning and implementation of operational programs.
Executes work to deliver timely, accurate, and efficient service.
Supports the development and promotion of a business/group program.
Follows security and safeguarding procedures and applies due diligence in accordance with Bank’s policies and ethical standards for the prevention of loss due to fraud, robbery, counterfeiting, money laundering, or defalcation.
Maintains the confidentiality of customer and Bank information in compliance with Bank policies and procedures.
Identifies risks and takes appropriate actions, including all documentation and other regulatory requirements to maintain operational integrity.
Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
Exercises judgment to identify, diagnose, and solve problems within given rules.
Works independently on a range of complex tasks, which may include unique situations.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

Typically between 4 - 6 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Strong financial analysis skills, with a demonstrated ability to interpret financial statements, assess creditworthiness, and provide actionable insights to drive business growth and mitigate risk.
Strong knowledge of business banking products, lending processes and loan documentation, and supporting policies, procedures, and technologies.
Strong experience with customer sales and service.
Technical proficiency gained through education and/or business experience.
Verbal & written communication skills - In-depth.
Collaboration & team skills - In-depth.
Analytical and problem solving skills - In-depth.
Influence skills - In-depth.
Data driven decision making - In-depth.

Salary:

$55,500.00 - $120,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Relationship Manager cultivates and manages a portfolio of small business clients to drive new business and increase market share. They develop and execute sales strategies, provide financial solutions, and ensure customer retention through proactive relationship management.

Requirements

Candidates typically require 4-6 years of relevant experience and a post-secondary degree in a related field. Strong financial analysis skills, knowledge of business banking products, and proven experience in customer sales and service are essential.

Skills

Relationship management
Business development
Financial analysis
Creditworthiness assessment
Sales strategy
Customer service
Consultative sales
Risk management
Data analysis
Change management
Stakeholder management
Business banking
Lending processes
Communication skills
Problem solving
Collaboration

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Relationship Manager
Small Business
Business Development
Financial Analysis
Creditworthiness
Business Banking
Lending
Sales Strategy
Customer Retention
Risk Management
Data Governance
Change Management
Stakeholder Management
Operational Integrity
Portfolio Management
Consultative Sales
Financial Solutions
Wallet Share
Regulatory Requirements
BMO Financial Group

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