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Added 11 mins ago
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Content Development Specialist
Wellington-Altus
Winnipeg, MB · Toronto, ON · AB · Calgary, AB
- Full-time
Reporting to the Senior Manager, Training & Development, the Content Development Specialist will be responsible for content development in a multi-media approach through adherence to…
Added 11 mins ago
MC
Financial Services Associate, Contact Centre (Full-Time, Hybrid)
Meridian Credit Union
St. Catharines, Ontario
- $60,000 to $64,000 CAD / year
- Full-time
Develop goals with Manager that are clearly defined, measurable and achievable, and align them to business unit and strategic priorities for Meridian
Added 11 mins ago
MF
Senior Manager, Solution Architect
Mackenzie Financial Corporation
Toronto, ON · Greater Toronto Area, ON
- Other
The Sr Manager, Architect is accountable for end-to-end solution architecture for major initiatives. Translates business and application needs into architecture patterns, systems…
Added 11 mins ago
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Product Marketing Manager
Rewind
Remote, Canada
- $116,000 to $140,000 CAD / year
- Full-time
- Remote
Added 11 mins ago
UH
Communications Operator, UHN Connect
University Health Network
Toronto, ON
- Full-time
…communication platforms, and specialized telecommunications applications in a fast-paced healthcare…
Added 11 mins ago
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Software Developer, Winter 2027 (Co-op/Internship) - 12 Months
BMO
Toronto, ON · BMOPLACE
- Full-time
…security requirements and debugs business systems and service applications. Applies deep knowledge of algorithms, data structures and programming languages to develop high quality…
Added 11 mins ago
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Operations Analyst (New or Recent Graduate)
BMO
Barrie, ON · BCC
- Full-time
…Monitors and ensures service restoration of infrastructure, applications (online and offline), and security, while meeting service level agreements. Provides the Help/Service Desk support,…
Added 11 mins ago
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Customer Service Representative
BMO
Surrey, BC
- Part-time
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Added 25 mins ago
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Identity Specialist II (Identity and Access Management - IAM Engineer II)
WorkSafeBC
Richmond, BC
- Full-time
…governance. In this role, you’ll work under the direction of the Manager, Cybersecurity Architecture & Compliance, to analyze, design, implement and support new and existing CIAM and IGA…
Added 25 mins ago
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Senior Software Developer, Cloud and Platform
Archipelago
Victoria, BC
- Full-time
This is a hands-on individual contributor role reporting to our Technical Manager, Platform. You will help evolve the cloud architecture behind our FishVue connected products, building…
Added 25 mins ago
UF
Geraldton PT Community Coordinator
United for Literacy formerly Frontier College
Geraldton, ON
- Part-time
We encourage applications that reflect the diverse cultures and socio-economic backgrounds we serve at United for Literacy. In keeping with our ongoing efforts to promote equity and reflect…
Added 25 mins ago
UF
Longlac PT Community Coordinator
United for Literacy formerly Frontier College
Greenstone, ON · Longlac, ON
- Part-time
We encourage applications that reflect the diverse cultures and socio-economic backgrounds we serve at United for Literacy. In keeping with our ongoing efforts to promote equity and reflect…
Added 25 mins ago
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Personal Lines Account Manager
KRGinsure
Peterborough, ON
- Full-time
We are seeking a Personal Lines Account Manager who excels in providing comprehensive client service. In this role, you will manage a portfolio of accounts and support clients with their…
Added 25 mins ago
OP
Senior Technical Engineer/Officer - Mechanical Engineering
Ontario Power Generation
Oshawa, ON
- Full-time
Reporting to the Manager, DNNP Owners Engineering, this position is responsible for the following.
Added 26 mins ago
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Lead Business Consultant, Investment Operations
SimCorp
Toronto, ON
- Full-time
Close cooperation with the project manager and key role in developing projects to success
Added 26 mins ago
SI
Continuous Improvement, Site Lead
Saputo Inc.
Georgetown, ON
- Full-time
…operations. The CI Site Lead provides support for the Plant Manager and is responsible for identifying, driving, and sustaining long term improvement in the…
Added 26 mins ago
GC
Full-time Housekeeping Supervisor
Great Canadian Entertainment
Toronto, ON
- Full-time
Under the general direction of the Manager, Facilities, this position is responsible for monitoring the day-to-day activities of the housekeeping operations, provides input on performance…
Added 26 mins ago
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Relationship Manager Commercial Markets
RBC
Brantford, ON
- Full-time
Experience with emerging communications and technology (i.e., web based meetings, social media, Digital Banking and Mobile Applications)
Added 26 mins ago
UO
Senior Manager, HR Applications and Support
University of Ottawa
Ottawa, ON
- Full-time
Fin-HR Applications and Support, Financial Resources
Added 26 mins ago
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Manager Pricing Analytics
TD
Toronto, ON · Montreal, QC
- Full-time
Strong understanding of modern machine learning techniques and their practical applications in insurance contexts
Added 26 mins ago
T
Business Application Specialist
TD
Toronto, ON
- Full-time
Business application lead/owner/manager for application strategy, delivery, performance, access, data availability & integrity, data retention & disposition, remediation alignment,…
Added 26 mins ago
T
Manager Tech Delivery / Partner Mgmt
TD
Toronto, ON
- Full-time
As Rahona platform continues to grow, the Manager Tech Delivery / Partner Mgmt is required to provide end-to-end ownership of Consumption business operations support, service management,…
Added 26 mins ago
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Software Engineer I
TD
Toronto, ON
- Full-time
The Risk Technology team within the Finance and Risk Platform group supports non-external-facing credit risk applications used for the Bank’s regulatory capital calculations and reporting…
Added 41 mins ago
CG
Labour Relations / Human Resources Manager
CSA Group
Toronto, ON
- Full-time
The Human Resources Manager is responsible for managing, developing and implementing all HR programs, including employee relations, performance management, compensation and benefits,…
Added 41 mins ago
JI
Maintenance Supervisor
J.D. Irving, Limited
Halifax, NS
- Full-time
Maintenance supervisory/manager experience in an industrial setting (electrical, mechanical, mobile, instrumentation, facilities, and reliability). Preference given to a candidate who has…

BMO

représentant en service client

Joliette, QC, Canada

$35,500.00 - $55,000.00 · Part-time

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Job details

Pay: $35,500.00 - $55,000.00
Job type: Part-time
Apply by: Oct 20, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

Application Deadline:

10/19/2026

Address:

32 Place Bourget sud

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $55,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The role involves delivering exceptional service to BMO customers by identifying their financial needs and providing appropriate advice on banking solutions. Additionally, the representative supports operational activities, manages cash transactions, and collaborates with team members to achieve branch business objectives.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates should possess strong interpersonal skills, digital proficiency, and a commitment to providing a personal customer experience.

Skills

Customer service
Financial solutions
Sales
Cash handling
Problem solving
Interpersonal skills
Digital literacy
Communication
Risk management
Collaboration
Inventory management
Relationship building
Banking operations
Needs-based selling
Regulatory compliance

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Customer Service
Financial Solutions
Cash Management
Risk Management
Compliance
Digital Banking
Sales
Referrals
Operational Support
Inventory Management
Banking Regulations
Anti-Money Laundering
Relationship Management
Personal Banking
Credit Cards
Transaction Processing
Branch Operations
Customer Experience
Financial Services

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