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Added 4 mins ago
TO
Transit Supervisor - St. Thomas, ON
Transdev Ontario Manitoba
St. Thomas, ON
- Full-time
Reporting directly to the General Manager, the Supervisor is responsible for overseeing the daily operations of all Transportation-related operations in assigned areas.
Added 4 mins ago
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Animal Resources Division Manager – Montreal General Hospital Site
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…allocation, infrastructure and equipment. Ensures an operational support to the Investigators and their research…
Added 4 mins ago
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Clinical Research Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…governmental guidelines and regulations, the Clinical Trial Project Manager is responsible for the operational management of multicentre clinical research studies. The Project Manager…
Added 4 mins ago
FG
IT Project Coordinator
Flynn Group of Companies
Mississauga, ON
- $65,000 to $80,000 CAD / year
- Full-time
Assist the Project Manager with project scheduling, including action item tracking
Added 4 mins ago
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Project Manager, Capture and Optimization of Research Data (CORD) Platform
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
The Research Institute of the MUHC is seeking an interim Project Manager to join the Capture and Optimization of Research Data (CORD) platform of the Centre for Outcomes Research and…
Added 4 mins ago
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Senior Data & IT Business Office Advisor
Cenovus Energy
Calgary, AB
- Full-time
Cenovus is seeking a Senior Data & IT (D&IT) Business Office Advisor to support the financial management, governance, and value realization of D&IT investments. This office-based role will…
Added 4 mins ago
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Mechanical Division Manager - Generation Engineering
BC Hydro
Burnaby, BC
- $158,900 to $200,900 CAD / year
- Full-time
The Engineering Division Manager leads and oversees Generation Stations Mechanical Engineering Division across 5 teams that together comprise approximately 50 professional, technical, and…
Added 4 mins ago
G
Enterprise AI Solution Manager
Gorgias
Toronto, ON
- Full-time
As a Enterprise AI Solution Manager, you will serve as a strategic partner to a portfolio of ecommerce merchants. You will guide customers through product adoption, optimization, and…
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Enterprise AI Solution Manager - Named Accounts
Gorgias
Toronto, ON
- Full-time
We partner with leading ecommerce brands to optimize their support operations, implement AI-powered workflows, and unlock scalable growth.
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Manager, Strategic Operations Grants and Contracts
Dalhousie University
Halifax, NS
- Full-time
Position Title Manager, Strategic Operations Grants and Contracts
Added 4 mins ago
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Manager, Service Centre
Grainger Canada
Montreal, QC
- Full-time
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Talent Acquisition & HR Coordinator
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Mont-Royal, QC
- Full-time
Support employee departures and related documentation
Added 4 mins ago
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Team Lead, Education
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Dartmouth, NS
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Product Manager
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Toronto, ON
The Product Manager, Due Diligence & Legal Filings, is responsible for driving the strategic vision, roadmap, and delivery of key Canadian products within the Unity platform. Reporting to…
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Research Associate
Onda
PE · Victoria, Prince Edward Island
- $60,000 to $72,000 CAD / year
- Full-time
Onda is an R&D and contract service organization focused on the application of biotechnologies to improve productivity, efficiency and sustainability in aquaculture and related industries.…
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Laboratory Manager
Onda
PE · Victoria, Prince Edward Island
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Project Manager, Capital Delivery - Various External Projects
Infrastructure Ontario
Toronto, ON
Infrastructure Ontario (IO), an Ontario crown corporation, provides a wide range of services to support the Ontario government’s initiative to modernize and maximize the value of public…
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We are seeking an organized and detail-oriented Fund Accountant to join our team. Reporting to the Manager, Fund Accounting, this entry-level role supports operational excellence by…
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Fund Accountant (BC)
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Reporting to the Manager, Programming, the Programming Coordinator provides operational and administrative support across content scheduling, planning, inventory management, regulatory…
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Human Resources Generalist (Full-time)
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Senior Geologist - Surface Exploration
Wesdome Gold Mines Ltd
Wawa, ON
- $124,000 to $160,000 CAD / year
- Full-time
Reporting to the Exploration Manager and Exploration Superintendent, the Senior Geologist – Surface Exploration will support the planning, coordination, and oversight of surface exploration…
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Geomatics Technician
Wesdome Gold Mines Ltd
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BMO

Représentant service à la clientèle

Montreal, QC, Canada

$35,500.00 - $55,000.00 · Part-time

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Job details

Pay: $35,500.00 - $55,000.00
Job type: Part-time
Apply by: Oct 22, 2026
Posting language: English
Posted: Oct 8, 2026

Original job description

Application Deadline:

10/21/2026

Address:

7999 boul Galeries d'Anjou

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $55,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The representative delivers exceptional service by identifying customer financial needs and providing tailored advice on banking solutions. They also support branch operations, including transaction processing, cash management, and promoting digital banking tools.

Requirements

No prior experience is required, though a post-secondary degree or certification is considered desirable. Candidates should possess strong interpersonal skills, digital proficiency, and a commitment to providing a personal customer experience.

Skills

Customer service
Financial solutions
Sales
Cash management
Problem solving
Interpersonal skills
Communication
Digital literacy
Risk management
Compliance
Inventory management
Relationship building
Team collaboration
Needs-based selling
Banking operations

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Customer Experience
Financial Services
Sales
Cash Transactions
Digital Banking
Risk Management
Compliance
Money Laundering Reporting
Operational Support
Inventory Management
Credit Card Needs
Personal Banking
Referrals
Branch Operations
Customer Profiles
Regulatory Requirements
Banking Solutions
Market Trends
Professional Presence

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