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Added 22 mins ago
BI
Bilingual Customer Support Representative, BMO Insurance
BMO Insurance
ON · Ontario, Canada
- Full-time
…dynamic, high-performing team supporting bank clients with their group insurance needs. This role offers an exciting opportunity to contribute to a growing area of the business while…
Added 22 mins ago
NC
Senior Associate Planner
Nelson\Nygaard Consulting Associates
Vancouver, BC
- $95,000 to $140,000 CAD / year
- Full-time
…mobility systems, paired with strong capabilities in governance, finance, and policy. We lead work in planning, policy development, governance, decision‑making, and program management for…
Added 23 mins ago
OB
Branch Manager, Kelowna
Odlum Brown Limited
Kelowna, BC
- Full-time
The Branch Manager, Kelowna supports advisory team members and works closely with Vice President Wealth Management, Head Wealth Management Enablement, and the Chief Compliance Officer to…
Added 23 mins ago
SI
DUTY MANAGER, GSE Mechanic
Swissport International AG
Winnipeg, MB
- Full-time
Operational, personnel and administrative manager of the assigned GSE and fueling maintenance organization. Ensure implementation of fleet management strategy at his/her assigned department.
Added 38 mins ago
BI
Bilingual Customer Support Representative, BMO Insurance
BMO Insurance
AB · Alberta, Canada
- Full-time
…dynamic, high-performing team supporting bank clients with their group insurance needs. This role offers an exciting opportunity to contribute to a growing area of the business while…
Added 38 mins ago
UO
HR & Finance Assistant
University of British Columbia
Vancouver, BC
- $5,027 to $5,413 CAD / month
- Full-time
Reports to the HR Manager and works closely with the Administrative Director, HR Assistant Manager and the Finance Manager.
Added 53 mins ago
MC
Project Coordinator – Light Industrial/Commercial
MatchBox Consulting Group
Vancouver, BC
- $80,000 to $90,000 CAD / year
- Contract
MatchBox Consulting Group is working with an established Canadian general contractor to find an experienced Project Coordinator / Assistant Project Manager for its Vancouver construction…
Added 53 mins ago
BI
Bilingual Customer Support Representative, BMO Insurance
BMO Insurance
BC · British Columbia, Canada
- Full-time
…dynamic, high-performing team supporting bank clients with their group insurance needs. This role offers an exciting opportunity to contribute to a growing area of the business while…
Added 53 mins ago
BI
Bilingual Customer Support Representative, BMO Insurance
BMO Insurance
SK · Saskatchewan, Canada
- Full-time
…dynamic, high-performing team supporting bank clients with their group insurance needs. This role offers an exciting opportunity to contribute to a growing area of the business while…
Added 53 mins ago
BI
Bilingual Customer Support Representative, BMO Insurance
BMO Insurance
NL · Newfoundland and Labrador, Canada
- Full-time
…dynamic, high-performing team supporting bank clients with their group insurance needs. This role offers an exciting opportunity to contribute to a growing area of the business while…
Added 53 mins ago
BI
Bilingual Customer Support Representative, BMO Insurance
BMO Insurance
MB · Manitoba, Canada
- Full-time
…dynamic, high-performing team supporting bank clients with their group insurance needs. This role offers an exciting opportunity to contribute to a growing area of the business while…
Added 53 mins ago
BI
Bilingual Customer Support Representative, BMO Insurance
BMO Insurance
NB · New Brunswick, Canada
- Full-time
…dynamic, high-performing team supporting bank clients with their group insurance needs. This role offers an exciting opportunity to contribute to a growing area of the business while…
Added 53 mins ago
BI
Bilingual BMO Insurance Service Centre Analyst
BMO Insurance
Toronto, ON
- Full-time
The above represents BMO Financial Group’s pay range and type.
Added 53 mins ago
BI
Bilingual Customer Support Representative, BMO Insurance
BMO Insurance
NS · Nova Scotia, Canada
- Full-time
…dynamic, high-performing team supporting bank clients with their group insurance needs. This role offers an exciting opportunity to contribute to a growing area of the business while…
Added 53 mins ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
We are looking for a high-impact Finance Manager FP&A to act as a true business partner to our Product Line leadership team.
Added 53 mins ago
J
Sales Strategy & Operations Manager
Jobber
AB · Edmonton, AB
- Full-time
Then Jobber might be the place for you! We’re looking for a Sales Operations Manager to be part of our Sales Enablement department.
Added 53 mins ago
HT
Senior Financial Analyst - Corporate Accounting
Husky Technologies
Bolton, ON
- Full-time
Reporting to the Finance Manager, Corporate Consolidations and working with our global Husky Finance teams, the Senior Financial Analyst plays a critical role in the timely and accurate…
Added 53 mins ago
SC
Administrative Assistant (2 Positions)
Sheridan College
Oakville, ON
- Full-time
Reporting to the Manager, Executive Administration & Assistant Secretary to the Board of Governors, the Administrative Assistant is responsible for providing comprehensive administrative…
Added 53 mins ago
L
Spécialiste de l'Activation au détail - Kérastase & Shu Uemura / Retail Activation Specialist - Kérastase & Shu Uemura
L'Oréal
Montreal, QC
- Full-time
Rattaché(e) au Trade Marketing Manager, vous pilotez la stratégie d'activation au détail et trade pour Kérastase, Shu Uemura et nos marques partenaires, en transformant les initiatives…
Added 53 mins ago
B
Bilingual BMO Insurance Service Centre Analyst
BMO
Toronto, ON · YNG
- Full-time
The above represents BMO Financial Group’s pay range and type.
Added 53 mins ago
B
Manager, Risk Report Development
BMO
Toronto, ON · BMOPLACE
- Full-time
As a Manager, Risk Report Development, you'll combine your deep technical expertise in Python, SAS, GitHub and Git with your understanding of retail banking products and credit risk…
Added 53 mins ago
M
Bilingual Manager, AdminAdvantage Client Services
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
The Bilingual Manager, AdminAdvantage Client Services, is responsible for leading a team of Client and Account Specialists delivering the end-to-end AdminAdvantage experience for Manulife’s…
Added 1 hour ago
LV
MERCHANDISE PLANNING ANALYST-EN
La Vie En Rose
Montreal, QC
- Full-time
Reporting to the Merchandise Planning Manager, and in collaboration with the departments associated with merchandising, the position holder will contribute to the forecasting of sales and…
Added 1 hour ago
TS
Associate – Front Office Quant Engineer
TD Securities
Toronto, ON
- Full-time
The Quantitative Engineering and Development (QED) team is a front-office quantitative technology and analytics group within TD Securities that supports the Global Equity Derivatives…
Added 1 hour ago
B
Development Associate, Residential Real Estate Development
Broccolini
Toronto, ON
- Full-time
…residential projects. You will work closely with the Development Manager and cross-functional teams to drive projects from the initial concept stage through to completion. Depending on your…

BMO

Représentant service à la clientèle

Boucherville, QC, Canada

$35,500.00 - $55,000.00 · Full-time

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Job details

Pay: $35,500.00 - $55,000.00
Job type: Full-time
Apply by: Nov 10, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

Application Deadline:

11/09/2026

Address:

1001 boul Montarville, Unit 34

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $55,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The representative delivers exceptional service by identifying customer needs, providing financial advice, and handling banking transactions. They also collaborate with branch partners to achieve business objectives while maintaining operational accuracy and compliance.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates should possess strong interpersonal skills, digital literacy, and a commitment to providing a personal customer experience.

Skills

Customer service
Financial solutions
Sales
Cash handling
Problem solving
Interpersonal skills
Communication skills
Digital literacy
Risk management
Inventory management
Relationship building
Banking operations

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Customer Experience
Financial Services
Cash Reconciliation
Compliance
Risk Management
Digital Banking
Credit Cards
Sales Referrals
Operational Support
Money Laundering Reporting
Banking Regulations
Inventory Management
Customer Profiles
Financial Advice

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