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Added 4 mins ago
CH
Certified Nurse Aide
Centralus Health
St. Joseph's, NL · St Josephs, NL
- Part-time
We offer competitive wages, comprehensive benefits, and professional development opportunities to help our employees grow and thrive. Whether you are just starting your career or taking the…
Added 4 mins ago
CH
Certified Nurse Aide
Centralus Health
St. Joseph's, NL · St Josephs, NL
- Full-time
We offer competitive wages, comprehensive benefits, and professional development opportunities to help our employees grow and thrive. Whether you are just starting your career or taking the…
Added 4 mins ago
CH
Certified Nurse Aide
Centralus Health
St. Joseph's, NL · St Josephs, NL
- Part-time
We offer competitive wages, comprehensive benefits, and professional development opportunities to help our employees grow and thrive. Whether you are just starting your career or taking the…
Added 4 mins ago
A
Product Development Lead
ARC'TERYX
North Vancouver, BC
- Full-time
Upholding Fair Labour Association’s Workplace Code of Conduct and Principles of Fair Labor and Responsible Sourcing throughout the Arc’teryx supply chain
Added 4 mins ago
R
Analyst, Credit Advisory, RBCx
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Toronto, ON
- Full-time
Working towards or obtained CFA, CPA, CBV or other relevant professional designation
Added 4 mins ago
UO
Clinical Research Nurse
University of British Columbia
Vancouver, BC · PHC | St. Paul's Hospital - Burrard Building (SPHBB)
- $6,631.67 to $9,533.25 CAD / month
- Part-time
…achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding…
Added 4 mins ago
T
Personal Banking Associate - Robert-Bourassa Branch, Montreal
TD
Montreal, QC
- Full-time
Added 19 mins ago
KO
Security Guard & Site Supervisor – GTA
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Toronto, ON
- $17.2 to $19 CAD / hour
- Part-time
Discover a workplace that values your individuality and fuels your professional aspirations.
Added 19 mins ago
KO
Security Guard & Site Supervisor – GTA
Knights On Guard Security
Toronto, ON
- $17.2 to $19 CAD / hour
- Part-time
Discover a workplace that values your individuality and fuels your professional aspirations.
Added 19 mins ago
RV
Nurse Coordinator
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Renfrew, ON
- Contract
Reporting to the Professional Practice Manager, the Nursing Coordinator assists the V.P. in the supervision and direction of patient care and assumes a leadership role in crisis…
Added 19 mins ago
VS
Administration Office Assistant (Part-Time) - Canterbury Place (2026-11051)
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Toronto, ON · North York, ON
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Welcomes and greets residents and visitors of the home. Answers and directs telephone calls in a professional and courteous manner.
Added 19 mins ago
SH
Housekeeping and Laundry Aide
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- Full-time
Practices in a manner that supports the Respectful Workplace Policy.
Added 19 mins ago
BI
Bilingual BMO Insurance Service Centre Analyst
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Toronto, ON
- Full-time
Deliver professional, empathetic service across phone, email, and written channels.
Added 19 mins ago
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Financial Manager - PLM (Product Line Mgmt)
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Bolton, ON
- Full-time
Professional designation (CPA / CMA / CA) or equivalent preferred
Added 19 mins ago
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Ability Management Coordinator
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- Full-time
…ABILITY MANAGEMENT COORDINATOR is responsible for directing all workplace activities associated with ability management including acting as a liaison with all stakeholders, being a…
Added 19 mins ago
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Under the general supervision of the Manager, Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 19 mins ago
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Added 19 mins ago
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Associate – Retail/Wealth FX, Fixed Income and Precious Metals Distribution
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Service orientation and professional attitude
Added 19 mins ago
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Corporate Culture: Your workplace values align with our corporate values of Strive, Share and Care and you want to join us in providing exceptional services and programs to build a…
Added 19 mins ago
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Added 19 mins ago
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Inside Sales Representative - Bilingual (2026-9590)
Johnston Equipment
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- Full-time
Maintains ongoing professional relationship with existing customers through scheduled phone and e-mail interaction
Added 19 mins ago
TO
Library Assistant
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Oakville, ON
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Foster continuous learning by engaging in professional development activities, participating in working groups, and applying new knowledge and skills to enhance job performance.
Added 19 mins ago
AE
Product Development Lead
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- Full-time
Upholding Fair Labour Association’s Workplace Code of Conduct and Principles of Fair Labor and Responsible Sourcing throughout the Arc’teryx supply chain
Added 19 mins ago
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Project Consultant, Building Enclosure
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Added 19 mins ago
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Community Engagement Intern
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…exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, career training, and…

BMO

Représentant service à la clientèle

Boucherville, QC, Canada

$35,500.00 - $55,000.00 · Full-time

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Job details

Pay: $35,500.00 - $55,000.00
Job type: Full-time
Apply by: Nov 10, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

Application Deadline:

11/09/2026

Address:

1001 boul Montarville, Unit 34

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $55,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The representative delivers exceptional service by identifying customer needs, providing financial advice, and handling banking transactions. They also collaborate with branch partners to achieve business objectives while maintaining operational accuracy and compliance.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates should possess strong interpersonal skills, digital literacy, and a commitment to providing a personal customer experience.

Skills

Customer service
Financial solutions
Sales
Cash handling
Problem solving
Interpersonal skills
Communication skills
Digital literacy
Risk management
Inventory management
Relationship building
Banking operations

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Customer Experience
Financial Services
Cash Reconciliation
Compliance
Risk Management
Digital Banking
Credit Cards
Sales Referrals
Operational Support
Money Laundering Reporting
Banking Regulations
Inventory Management
Customer Profiles
Financial Advice

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