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Added 1 min ago
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PTC Windchill Technical Architect
Accenture
Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON · Montreal, QC
- Full-time
We are Accenture's Supply Chain and Engineering reinvention partner. We help organizations reimagine how products are designed, engineered, manufactured, and supported across the…
Added 16 mins ago
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Project Manager, Artificial Intelligence - Regular Full-time - Programs, People & Leadership (2026-19256)
Sunnybrook
Toronto, ON
- Full-time
Coordinate the AI Executive Strategy Committee, AI Implementation Committee and Program AI Forum, including agendas, materials, decision and action logs, and follow-through
Added 16 mins ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
We are looking for a high-impact Finance Manager FP&A to act as a true business partner to our Product Line leadership team.
Added 16 mins ago
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Sales Strategy & Operations Manager
Jobber
AB · Edmonton, AB
- Full-time
…Sales Operations Manager, you’ll act as the Sales Operations partner for an assigned channel or priority area of focus, helping identify operational friction and turn business problems into…
Added 16 mins ago
PS
Senior Adobe Experience Platform (AEP) Technical Lead
Publicis Sapient
Toronto, ON
- Full-time
…and Adobe Experience Manager (AEM). The role will translate business and marketing objectives into secure, scalable, governed, reusable, and connected omnichannel solutions while guiding…
Added 16 mins ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 16 mins ago
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Community Specialist | Tanger Outlets Ottawa
lululemon
Ottawa, ON
- Full-time
The Community Specialist is responsible for executing the store’s community strategy, which includes engaging with the community through relationship building, events, and other activities…
Added 16 mins ago
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Vice President Finance
Jagger
Toronto, ON · Greater Toronto Area, Canada
- $190,000 to $230,000 CAD / year
- Full-time
…handle the technical accounting, and you’ll own everything else: strategy, planning, reporting, and the relationships with the board and investors. The role suits a hands-on leader who sets…
Added 16 mins ago
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Business Development Specialist
Emterra Group
Oakville, ON
- Full-time
…engaging prospects, building relationships, and converting new business. The successful candidate will proactively develop a pipeline of producer organizations across multiple industries…
Added 16 mins ago
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Director, Growth & Innovation Operations
Altus Group
Toronto, ON
- Full-time
Reporting to the VP, VAS Strategy & Operations, we are hiring a Director, Growth & Innovation Operations to accelerate the execution of strategic priorities across Altus Group’s Valuation…
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Bilingual Manager, AdminAdvantage Client Services
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
…cross-functional alignment to protect client relationships and business outcomes. The Manager is accountable for the overall performance and consistency of service delivery, ensuring…
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Marketing Consultant, Sponsor/Advisor Marketing & Growth
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
Strategy and positioning: Support the development and execution of integrated, insight-driven marketing plans that strengthen relationships with sponsors and advisors throughout their…
Added 16 mins ago
Product Manager, Acquisitions - May 2026
SpotHero
Toronto, ON
…new drivers to SpotHero. You'll own the acquisition roadmap, partner with product leadership on strategy, and work to foster first impressions that turn into a first booking. While the…
Added 16 mins ago
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Head of Customer Success
DNV
Toronto, ON
- Full-time
…DNV Energy Systems Digital & Transformation, helping internal business customers and the clients they serve turn digital and AI-enabled capabilities into sustained, measurable value. The…
Added 31 mins ago
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Partner Account Manager
Taiv
Winnipeg, MB
- Full-time
Taiv is a fast-growing tech startup located in Winnipeg, Canada. Taiv uses AI to make business TV more fun, engaging, profitable, and easier to manage, starting with bars and restaurants.…
Added 31 mins ago
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Legal Engineer
Harvey
Remote, Canada
- $192,800 to $289,200 CAD / year
- Full-time
- Remote
…customers, sales, and product to support all aspects of our sales strategy and product development. As trusted advisors to the lawyers they work with, they lead sharp discovery and tailored…
Added 31 mins ago
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Sr Manager of Sales - Growth Channels
Mattel
Mississauga, ON
- Full-time
On a day-to-day basis, the Sr. Manager will own joint business planning, forecasting, promotional execution, and omnichannel strategies for various accounts. This is a high-impact role with…
Added 31 mins ago
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Senior Manager – Disclosure Transformation & Controls
Royal Bank of Canada
Toronto, ON
- Full-time
Partner with PBI business units, client-facing teams, digital transformation, legal, compliance, internal audit, and IT
Added 45 mins ago
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Articling Student
Zurich Canada
Toronto, ON
- Full-time
Work collaboratively with the other Corporate Lawyers to provide legal support to our business clients and provide practical, solutions-based legal advice across a variety of legal areas.
Added 45 mins ago
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Global Head of Professional Services
Ashby
Canada
- Full-time
As our Global Head of Professional Services, you'll own the strategy, performance, and evolution of Ashby's global Professional Services organization, spanning Implementation, Integrations…
Added 45 mins ago
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Manager Labour Relations
CN
AB · Greater Edmonton Metropolitan Area
- Full-time
…Additionally, the position supports the corporate labour relations strategy by providing guidance on collective agreements and ensuring compliance with applicable labour…
Added 45 mins ago
TB
Manager, Fulfillment (TBS)
The Beer Store
Bolton, ON
- Full-time
…part of communities across Ontario, growing into an integrated business that includes Ontario's largest beer retailer, a leading beverage distributor, and a trusted partner in beverage…
Added 45 mins ago
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CPS Sourcing Category Manager
IBM
Toronto, ON
- $86,100 to $159,900 CAD / year
- Full-time
…efficiency, transparency, and smart decision-making across the business. Our teams provide the insight and discipline that guide strategy, ensure financial strength, and enable IBM to…
Added 45 mins ago
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Director of Marketing (Temporary)
Nest Designs
Vancouver, BC
- Full-time
We are looking for a Director of Marketing. This position is responsible for owning the company’s global marketing strategy and performance across all brands, channels, and markets. This…
Added 45 mins ago
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Global Ratings and Reviews Manager
lululemon
Vancouver, BC
- Full-time
The Global Search and Discovery team is part of the wider Global Digital and Omnichannel Strategy, Planning and Operations function. The team is responsible for how guests find and discover…

BMO

Représentant service à la clientèle

Boucherville, QC, Canada

$35,500.00 - $55,000.00 · Full-time

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Job details

Pay: $35,500.00 - $55,000.00
Job type: Full-time
Apply by: Nov 10, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

Application Deadline:

11/09/2026

Address:

1001 boul Montarville, Unit 34

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $55,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The representative delivers exceptional service by identifying customer needs, providing financial advice, and handling banking transactions. They also collaborate with branch partners to achieve business objectives while maintaining operational accuracy and compliance.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates should possess strong interpersonal skills, digital literacy, and a commitment to providing a personal customer experience.

Skills

Customer service
Financial solutions
Sales
Cash handling
Problem solving
Interpersonal skills
Communication skills
Digital literacy
Risk management
Inventory management
Relationship building
Banking operations

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Customer Experience
Financial Services
Cash Reconciliation
Compliance
Risk Management
Digital Banking
Credit Cards
Sales Referrals
Operational Support
Money Laundering Reporting
Banking Regulations
Inventory Management
Customer Profiles
Financial Advice

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