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Added 3 hours ago
CO
Temporary Customer Experience Representative (up to 2 years)
City of Saint John
Saint John, NB
- Temporary
Join us as a Customer Experience Representative!
Added 8 hours ago
M
Special Patient Program Lead
Medavie
Dartmouth, NS · NS Admin Office Dartmouth
- Full-time
There are lots of opportunities waiting for you in Nova Scotia. Apply now to learn more about our service and available positions.
Added 8 hours ago
RP
Bilingual Customer Service Representative
Richards Packaging Inc.
QC · Lachine, QC
- Full-time
As a Customer Service Representative, you will play a key role in helping Richards Packaging Inc., achieve its objectives by managing all incoming customer inquiries related to products and…
Added 11 hours ago
T
PIA Client Service Associate
TD
Kingston, ON
- Full-time
Are you admired for your attention to detail, exacting standards and willingness to help others deliver a legendary customer experience to our high value clients? If so, then get onboard…
Added 11 hours ago
B
Customer Service Representative
Brenntag
Canada / Goreway
- Full-time
The Customer Service Representative is responsible for creating a positive customer experience by providing timely communication based on customer needs. This position is responsible for…
Added 12 hours ago
B
Senior Bilingual Contracting Representative
BMO
Toronto, ON · YNG
- Full-time
…valid, written and fully executed agency agreement contract for service to submit…
Added 12 hours ago
HS
CA Tooth Counter Representative
Henry Schein
Delta, BC · Vancouver, BC
- Full-time
As a point of contact with Henry Schein’s internal, the Tooth Counter Representative position positively represents the business and maintains the highest levels of customer service and…
Added 13 hours ago
BC
Bilingual Customer Service Representative (Permanent)
Bunzl Canada
Mississauga, ON
- Full-time
The Bilingual Customer Service Representative will assist customers by educating them on our products and services, answering questions, taking and entering orders, utilizing & maintaining…
Added 14 hours ago
LH
2600002348 - Registered Practical Nurse
Lakeridge Health
Oshawa, ON
- Internship
Demonstrated commitment to exceptional customer service within multidisciplinary team and when dealing with patients, colleagues, volunteers and other members of the community and public;
Added 14 hours ago
CO
Temporary Customer Experience Representative (up to 2 years)
City of Saint John
Saint John, NB
- Temporary
Join us as a Customer Experience Representative!
Added 14 hours ago
FS
Regional Sales Manager- Municipal- South Central Ontario
Federal Signal Corporation
Toronto, ON
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Collaborate closely with internal teams (Sales, Parts, Service) to support technical requirements and post-sale customer needs
Added 15 hours ago
Sales Development Representative
Motive
Toronto, ON
…including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public…
Added 16 hours ago
FC
Member Experience Representative
FirstOntario Credit Union
Hamilton, ON
- Full-time
The Member Experience Representative is responsible for providing the optimal member experience through exceptional member service and identifying and providing solutions for members'…
Added 16 hours ago
TO
Camp Senior Leader - Inclusion
Town of Oakville
Oakville, ON
- Part-time
Be available each day to greet parents and participants and provide excellent customer service.
Added 16 hours ago
TO
Camp Senior Leader
Town of Oakville
Oakville, ON
- Part-time
Be available each day to greet parents and participants and provide excellent customer service.
Added 16 hours ago
CH
Care Access Representative - Mississauga
CBI Home Health
Mississauga, ON
- Full-time
Experience: At least 2 years of experience in Customer Service, Scheduling, and/or Coordination, preferably within a contact center environment.
Added 16 hours ago
CH
Care Access Representative - Peterborough
CBI Home Health
Peterborough, ON
- Full-time
Experience: At least 2 years of experience in Customer Service, Scheduling, and/or Coordination, preferably within a contact center environment.
Added 16 hours ago
CH
Bilingual Care Access Representative
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Mississauga, ON · Ottawa, ON · Toronto, ON
- Full-time
Experience: At least 2 years of experience in Customer Service, Scheduling, and/or Coordination, preferably within a contact center environment.
Added 16 hours ago
CH
Care Access Representative - Toronto (North York)
CBI Home Health
Toronto, ON
- Full-time
Experience: At least 2 years of experience in Customer Service, Scheduling, and/or Coordination, preferably within a contact center environment.
Added 19 hours ago
HM
Grower
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Leamington, ON
- $79,374.38 to $92,603.44 CAD / year
- Full-time
Added 19 hours ago
PC
Manager
Parq Casino
Vancouver, BC
- $50,000 to $60,000 CAD / year
- Full-time
Ensure exceptional guest service standards are consistently achieved throughout the operation.
Added 19 hours ago
CL
Residence Services Representative
Campus Living Centres
Kingston, ON
- Part-time
The Residence Services Representative is responsible for responding to student and guest inquiries, service requests, and carrying out daily operational duties. They must be able to listen…
Added 20 hours ago
AC
Représentant De Compte
Aston Carter
Longueuil, QC
- $32 to $40 CAD / hour
- Contract
Le représentant au service des comptes clients est responsable dun portefeuille de clients internationaux dont les pièces entrent à lusine pour réparation. Il ou elle agit comme…
Added 20 hours ago
AC
Représentant De Compte
Aston Carter
Longueuil, QC
- Full-time
Le représentant au service des comptes clients est responsable dun portefeuille de clients internationaux dont les pièces entrent à lusine pour réparation. Il ou elle agit comme…
Added 20 hours ago
I
National Sales Administrator
IVARI
Toronto, ON
- Full-time
Always customer service oriented and very personable

BMO

Senior Bilingual Contracting Representative

Toronto, ON, Canada
YNG, Canada

$40,500.00 - $80,000.00 · Full-time

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Job details

Pay: $40,500.00 - $80,000.00
Job type: Full-time
Apply by: Oct 21, 2026
Experience: Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
Posting language: English
Posted: Oct 7, 2026

Original job description

Application Deadline:

10/20/2026

Address:

250 Yonge Street

Job Family Group:

Customer Solutions

#bmoinsurance

Onboards new managing general agencies (MGA)/distributors and advisors to allow them to market BMO Life Assurance products. Considers contracting requests and provides support to MGAs/distributors and advisors. Maintains compensation rates so that payments are accurate and timely. Answers technical questions related to contracting and compensation payments.

Collaborates with internal and external stakeholders in order to deliver on business objectives.
Gathers and formats data into regular and ad-hoc reports, and dashboards.
Analyzes data and information to provide insights and recommendations.
Evaluates suitability for Life License Sponsorships, non-face to face Advisor applications and special compensation requests.
Manages the Federal, provincial and family services garnishment requests.
Reviews, analyzes, approves and manages complex contracting requests such as transfers of business between MGA/Distributors and Advisors, notifications of termination or deceased advisors.
Maintains MGA/Advisor records on all systems as applicable to ensure timely and accurate payment of compensation.
Mitigates relationship and financial risk by accurately setting up and maintaining MGA/Distributors and Advisor records in administrative systems to avoid inaccurate or delayed compensation which could result in unlimited financial risk.
Ensures activities are executed in accordance with established policies and procedures and compliance requirements.
Understands and mitigates risks and regulatory implications of contract management and compensation structures.
Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.
Analyzes issues and determines next steps.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
In-depth experience in MGA/Advisor environment.
Working knowledge of contractual and regulatory procedures related to MGA and advisor contracting and provincial licensing.
Understanding of reporting and compensation hierarchy & payments.
Proven working knowledge in administrative systems an asset – (EIM, Ingenium and Apexa).
Verbal & written communication skills - Good.
Organization skills - Good.
Collaboration & team skills - Good.
Analytical and problem solving skills - Good.

Salary:

$40,500.00 - $80,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Senior Bilingual Contracting Representative manages the onboarding of agencies and advisors while ensuring accurate compensation payments and compliance with regulatory standards. They analyze data to provide insights, handle complex contracting requests, and mitigate financial and relationship risks for the bank.

Requirements

Candidates should have 2-3 years of relevant experience and a post-secondary degree in a related field. A strong understanding of MGA/Advisor environments, contractual procedures, and administrative systems like EIM, Ingenium, or Apexa is required.

Skills

Contract management
Compensation administration
Data analysis
Reporting
Regulatory compliance
Risk management
Stakeholder collaboration
Technical support
Problem solving
Communication skills
Organizational skills
Administrative systems
Life insurance industry knowledge

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans

Visa sponsorship

Not detected in the job text

Keywords

BMO Life Assurance
MGA
Distributors
Advisors
Contracting
Compensation
EIM
Ingenium
Apexa
Risk Management
Compliance
Reporting
Dashboards
Life License Sponsorships
Garnishment
Regulatory Procedures
Financial Risk
Administrative Systems
Data Analysis
Stakeholder Management

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