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Added 8 mins ago
LV
MERCHANDISE PLANNING ANALYST-EN
La Vie En Rose
Montreal, QC
- Full-time
Reporting to the Merchandise Planning Manager, and in collaboration with the departments associated with merchandising, the position holder will contribute to the forecasting of sales and…
Added 22 mins ago
TS
Associate – Front Office Quant Engineer
TD Securities
Toronto, ON
- Full-time
The Quantitative Engineering and Development (QED) team is a front-office quantitative technology and analytics group within TD Securities that supports the Global Equity Derivatives…
Added 22 mins ago
B
Development Associate, Residential Real Estate Development
Broccolini
Toronto, ON
- Full-time
…residential projects. You will work closely with the Development Manager and cross-functional teams to drive projects from the initial concept stage through to completion. Depending on your…
Added 22 mins ago
DG
Senior Accountant
Dilawri Group of Companies
Vancouver, BC
- Full-time
Dilawri Group of Companies is currently seeking a Senior Accountant to join our team. Reporting to the Controller/Accounting Manager, this role is responsible for full‑cycle accounting…
Added 22 mins ago
C
Accounting Manager
Confidential
Vernon, BC
- $95,000 to $120,000 CAD / year
- Full-time
Our client, a boutique accounting firm supporting a diverse group of clients across the North Okanagan, is seeking an Accounting Manager to join their growing team.
Added 22 mins ago
UO
Billing Analyst, U of C Medical Group
University of Calgary
Calgary, AB
- Full-time
…for members (physicians) of the University of Calgary Medical Group, including reviewing, validating and auditing information submitted by physicians via Connect Care to ensure timely…
Added 22 mins ago
BC
Director, Head of Equity Derivatives Risk Engineering
BMO Capital Markets
Toronto, ON
- Full-time
…current operations, then partner with their team, the quant group and the desks to define and deliver the next generation of the risk platform: faster, more resilient, better instrumented…
Added 22 mins ago
BP
Credit Portfolio Manager, Project Finance
BNP Paribas
Montreal, QC
- Full-time
…administrative oversight. This role contributes to the Asset Finance and Securitization group by safeguarding client activities in power, renewables, and…
Added 25 mins ago
PC
Senior Account Manager
Provincial Credit Union
O'Leary, PE
- Full-time
The Senior Account Manager manages a complex portfolio of commercial lending and deposit relationships, partnering with business owners to understand their goals and navigate their evolving…
Added 29 mins ago
PC
Account Manager
Provincial Credit Union
O'Leary, PE
- Full-time
The Account Manager role manages a portfolio of commercial lending and deposit relationships, supporting business members with diverse and often complex financial needs. This role builds…
Added 38 mins ago
B
Représentant service à la clientèle
BMO
Boucherville, QC
- Full-time
The above represents BMO Financial Group’s pay range and type.
Added 38 mins ago
IS
Customer Service Manager
Intellijoint Surgical
Kitchener, ON
- Full-time
…point of contact between the field and HQ. The Customer Service Manager ensures requests, issues, and feedback from the field are clearly understood, appropriately triaged, and resolved…
Added 38 mins ago
SL
Engineering Manager - Advisor Experience
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Waterloo King
- Full-time
As Engineering Manager - Advisor Experience, you lead the squad that builds the advisor experiences, Salesforce integrations, business workflows, and internal capabilities supporting…
Added 53 mins ago
B
Manager, Risk & Insurance
Brookfield
Toronto, ON
- Full-time
Brookfield Energy is the flagship listed energy company of Brookfield Asset Management, a leading global alternative asset manager with over $1 trillion of assets under management.
Added 53 mins ago
B
Manager, Policy Management
BMO
Toronto, ON · FCP
- Full-time
…advancing the organization's Policy Management Framework. As Manager, Policy Management, you will act as a trusted advisor to stakeholders across the business, providing expert guidance on…
Added 53 mins ago
BA
Manager, Risk & Insurance
Brookfield Asset Management
Toronto, ON · Brookfield Place
- Full-time
Brookfield Energy is the flagship listed energy company of Brookfield Asset Management, a leading global alternative asset manager with over $1 trillion of assets under management.
Added 53 mins ago
IF
Manager, Actuarial, Specialty Lines
Intact FC
Montreal, QC · Quebec, QC
- Full-time
We're looking for a Manager, Actuarial to join our Specialty Lines team.
Added 53 mins ago
ST
Manager, Fund Accounting
SS&C Technologies
Mississauga, ON · Toronto, ON
- Full-time
Improve efficiency and the group’s throughput by streamlining processes.
Added 53 mins ago
AG
Finance and Administration Manager
Aarts Group of Companies
Chilliwack, BC
- Full-time
The Aarts Group of Companies is a family-owned group of agricultural businesses operating in the Fraser Valley and beyond. We are seeking an experienced Finance & Administration Manager to…
Added 53 mins ago
FT
Head of Private Markets - Canadian Wealth Management
Franklin Templeton
Toronto, ON
- Full-time
At Franklin Templeton, we believe success is built through powerful partnerships. As a forward thinking asset manager, we build dynamic relationships with clients, understand their goals,…
Added 53 mins ago
D
Senior Manager, Business Tax - Ottawa
Deloitte
Ottawa, ON
- Full-time
We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.
Added 53 mins ago
D
Manager, Business Tax - Ottawa
Deloitte
Ottawa, ON
- Full-time
We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.
Added 1 hour ago
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Senior Content Designer
BMO
Toronto, ON · BMOPLACE
- Full-time
We’re seeking a Senior Content Designer to join our team, reporting to the Senior Manager of UX and working alongside a team of product designers, content designers, and researchers. This…
Added 1 hour ago
B
Product Designer
BMO
Toronto, ON · BMOPLACE
- Full-time
Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
Added 1 hour ago
T
Claims Advisor, Catastrophe Claims
TD
Markham, ON
- Full-time
TD Insurance is a part of TD Bank Group (TD) and we’re driven to provide legendary experiences and trusted advice to our customers. We help protect clients from the ‘accidents of life’ with…

BMO

Senior Content Designer

Toronto, ON, Canada
BMOPLACE, Canada

$70,000.00 - $150,000.00 · Full-time

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Job details

Pay: $70,000.00 - $150,000.00
Job type: Full-time
Experience: 5+ years of professional experience in Content Design, UX Writing, Content Strategy or a related UX field, ideally working on complex digital products in an enterprise environment.
Posting language: English
Posted: Nov 5, 2026

Original job description

Application Deadline:

11/05/2026

Address:

33 Dundas Street West

Job Family Group:

Customer Solutions

Let’s get to know each other. We’ll go first.

BMO is a top 10 bank in North America supporting more than 13 million clients. Our services include personal and commercial banking, global markets, wealth management, and investment banking. We got our start in 1817, and we're driven by our purpose: To Boldly Grow the Good in business and life.

Our UX Org is 100+ strong, but our Experience Principles keep us aligned: earn trust with every interaction; meet them today, build for tomorrow; push beyond the expected; and leave no one behind.

If you’re ambitious, curious, creative, and eager to make an impact, you should consider BMO as a place to grow.

What does it mean to be a Senior Content Designer at BMO?

As a Senior Content Designer at BMO, you bring exceptional writing craft and strategic content thinking to the table. You’re a collaborator at heart, partnering with Product Design and UX Research to shape smart, holistic solutions you all believe in.

You turn complex information and customer problems into experiences that feel simple, clear and human. You don’t just write the words that go into an experience. You help define the experience itself: what we communicate, when we communicate it, how information is structured and what customers need to know to confidently move forward.

Your work is informed by research, analytics and customer needs, and you communicate your rationale so everyone understands the “why.” You’re comfortable challenging a brief, exploring multiple solutions and using evidence to recommend the strongest direction.

You think beyond individual screens and features, creating content patterns and approaches that can scale across journeys and systems. You communicate openly with Product, Design, Research, Development and business partners so everyone understands how content contributes to the overall experience.

You roll up your sleeves, but you also help elevate the team by offering feedback, developing content standards and patterns, mentoring other designers, and supporting hiring and onboarding. You’re a writer, a designer, a strategist, a connector and an advocate for making complex experiences genuinely better for customers and the business.

About The Role

We’re seeking a Senior Content Designer to join our team, reporting to the Senior Manager of UX and working alongside a team of product designers, content designers, and researchers. This role is critical to the Branch Modernization team.

What You’ll Do

Show up as a strong Content Design and UX voice in cross-functional standups, UX kickoffs and sprint planning, advocating for clear, inclusive and customer-centred experiences.
Own the content experience for complex features and end-to-end journeys, partnering with Product Design, UX Research, Product and Development to help shape strategy, feature definition, scope and what success looks like.
Turn complex information and requirements into clear, intuitive experiences, determining what customers need to know, how information should be structured and when it should be communicated.
Challenge the brief when necessary and systematically explore solutions, using customer needs, business objectives and evidence to develop and recommend differentiated content approaches.
Partner closely with Product Designers to influence information hierarchy, interactions, page and screen structure, flows and the overall experience, rather than treating content as a final layer applied to an existing design.
Create and evolve reusable content patterns, guidelines and standards that solve immediate customer problems while helping experiences work consistently across products, journeys and systems.
Leverage AI tooling and integrations thoughtfully to accelerate exploration, analysis and content production while maintaining a high bar for accuracy, customer understanding, accessibility, brand voice and human judgment.
Work hand-in-hand with Development and Product through delivery, clarifying content intent, reviewing implemented experiences and supporting QA so that the final experience lands as intended.
Partner with UX Research by helping shape research questions, participating in sessions and using existing research to understand customer needs, language and mental models. BMO's Content Design rubric specifically calls for working with Research to understand customer needs and determine the information required throughout an experience.
Use analytics, research and customer data to evaluate content and experience effectiveness, uncover opportunities and inform future iterations.
Facilitate and confidently represent your work in critiques and cross-functional reviews, communicating content strategy and rationale, navigating feedback and adapting solutions with purpose.
Strengthen the Content Design and broader UX practice by contributing to hiring, onboarding, critiques, design rituals, standards and the culture that makes great design possible.
Mentor and coach more junior Content Designers, helping them strengthen their craft, strategic thinking and ability to navigate complex design problems.
Keep pushing your craft, sharpening your writing and design instincts and exploring emerging methods, technologies and tools that can raise the quality and effectiveness of our work.

What We’re Looking For

Exceptional content design and UX writing craft. You can simplify complex information, develop clear information hierarchies and create concise, accessible experiences without sacrificing accuracy or meaning.
Strong strategic and systems thinking. You can move between the details of a single interaction and the broader customer journey, identify patterns, and develop scalable content approaches that work across products and channels.
Strong collaboration and influence. You’re comfortable partnering with Product Design, Research, Product, Development and business stakeholders, challenging assumptions constructively and clearly communicating the rationale behind your recommendations.
A customer- and evidence-led approach to design. You use research, analytics, accessibility principles and customer needs to inform decisions, assess outcomes and continuously improve experiences.

Your Qualifications

5+ years of professional experience in Content Design, UX Writing, Content Strategy or a related UX field, ideally working on complex digital products in an enterprise environment.
Specialized knowledge gained through post-secondary education and/or relevant business experience.
Excellent writing, editing and storytelling skills, with the ability to make complex or technical information clear, useful and engaging.
Excellent communication, collaboration and stakeholder management skills.
Experience with cross-functional workshop planning and facilitation.
Experience with Figma and collaborative product-design workflows, including working with design systems and reusable content patterns.
Experience using AI-powered and emerging tools and workflows to improve content exploration, analysis and delivery.
Well versed in Design Thinking and user-centred design methodologies and their application to content and experience design.
Deep, applied knowledge of accessibility, inclusive design and UX best practices, including writing and structuring content so experiences can be understood by a wide range of customers.
Strong understanding of information architecture, content hierarchy and interaction design, enabling you to influence how content and UI work together.
Ability to use qualitative and quantitative evidence to evaluate an experience and inform future iterations.
Proficiency with standard office and collaboration tools.
Experience working effectively as a cross-functional member of an Agile product team, partnering throughout discovery, design, development and delivery.

Salary:

$70,000.00 - $150,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Senior Content Designer will own the content experience for complex features and end-to-end journeys, collaborating with cross-functional teams to shape strategy and feature definition. They will also create reusable content patterns, mentor junior designers, and use research and analytics to continuously improve customer experiences.

Requirements

Candidates must have 5+ years of professional experience in Content Design, UX Writing, or a related field, with a strong portfolio demonstrating strategic and systems thinking. Proficiency in Figma, design systems, and accessibility principles is required, along with excellent communication and collaboration skills.

Skills

Content design
UX writing
Strategic thinking
Information architecture
User research
Figma
Design systems
Accessibility
Inclusive design
Stakeholder management
Agile methodology
Data analysis
Content strategy
Interaction design
Mentoring
Facilitation

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Content Design
UX Writing
Product Design
UX Research
Branch Modernization
Information Hierarchy
Content Strategy
Figma
Design Systems
Accessibility
Inclusive Design
Agile
Data Analytics
Customer Journey
Interaction Design
Stakeholder Management
Mentorship
AI Tooling
Design Thinking
Enterprise Environment
Content Patterns
User-centered Design
Quality Assurance
Sprint Planning
Cross-functional Collaboration

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