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Added 3 mins ago
DO
Portfolio Liaison, LFP
Doctors of BC
Vancouver, BC · BC
- Full-time
…facilitates communication and decision-making, and supports the development of proposals, submissions, and strategic initiatives. Working closely with BC Family Doctors' Executive Directors…
Added 3 mins ago
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Quality Inspector
GFT
Toronto, ON
- Full-time
…Additionally, you will support commissioning activities, manage technical documentation and equipment turnovers, and collaborate with the Site Quality Manager on construction audits while…
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A
Architectural Project Coordinator
AECOM
Ottawa, ON
- $65,000 to $85,000 CAD / year
- Full-time
…range of contract administration, project coordination, and technical activities. Responsibilities will include supporting construction-phase services, coordinating project stakeholders and…
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E
Training Academy Manager (Online gaming industry)
Evolution
Burnaby, BC · New Westminster, British Columbia
- Full-time
Plan and manage training schools, development groups, BPA (Bonus Performance Accelerator), mentors’ schools, training for Gaming Presenters and Game Show Hosts and and managers on new games.
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IBM FileNet Developer – IBM Content Navigator, Java/J2EE & Unix
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Vancouver, BC
- Full-time
The person will be responsible for IBM FileNet / Enterprise Content Management application development, enhancement, maintenance and production support activities.
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Gestionnaire principal(e), Santé, sécurité et environnement, multisites / HSE Multi-Site Sr Manager
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Montreal, QC
- Full-time
As a HSE Multi-Site Sr Manager, you will oversee health, safety, and environmental programs for multiple client sites, ensuring compliance and promoting operational excellence across…
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Associate – Front Office Quant Engineer
TD Securities
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
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Training Lead, BC Health Workday
Provincial Health Services Authority
Burnaby, BC
- Temporary
…systems in the health organizations with a single, unified technical system that will standardize and modernize HR and payroll services. It is a significant transformation in BC and is…
Added 17 mins ago
AE
Information Technology General Supervisor
Agnico Eagle Mines Limited
Timmins, ON
- Full-time
Reporting to the Manager, IT Ontario Operations, you will be a part of the Information Technology Team! You will be responsible for the safe, secure, reliable and cost-effective delivery of…
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Manager Labour Relations
CN
AB · Greater Edmonton Metropolitan Area
- Full-time
…involving unionized employees in Canada. The role supports case development, coordinates the interpretation and application of collective agreements, and contributes to the effective…
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CPS Sourcing Category Manager
IBM
Toronto, ON
- $86,100 to $159,900 CAD / year
- Full-time
…deliver measurable impact. IBM offers continuous learning, career development, and a culture that values diverse perspectives. Join us and be part of a global team that keeps IBM moving…
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C
Facilities Sr Manager (Fly in / out - 14 days rotation) - Temporary Contract
CBRE
Fort McMurray, AB
- Full-time
As a CBRE Facilities Sr. Manager, you will manage many functions of building operations and maintenance for a facility, campus, or portfolio of buildings.
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Facilities Sr Manager (Fly in / out - 14 days rotation) - Temporary Contract
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- Full-time
As a CBRE Facilities Sr. Manager, you will manage many functions of building operations and maintenance for a facility, campus, or portfolio of buildings.
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IBM FileNet Developer
Apptoza Inc.
Vancouver, BC
- Full-time
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- Full-time
…running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in…
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Senior Technical Program Manager - Engineering Chief of Staff
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Vancouver, BC
- Full-time
The Senior Technical Program Manager, Engineering Chief of Staff, is the right hand to a Vice President of Engineering accountable for lululemon’s digital guest experience: our websites,…
Added 17 mins ago
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Reporting Architect, BC Health Workday
Provincial Health Services Authority
Burnaby, BC
- Temporary
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Data Lead, BC Health Workday
Provincial Health Services Authority
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Director, Head of Equity Derivatives Risk Engineering
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Toronto, ON
- Full-time
Leadership - Manage and coach the team; set standards for agile delivery and test-driven development; raise the bar for engineering and design
Added 17 mins ago
BP
Credit Portfolio Manager, Project Finance
BNP Paribas
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Guide Associates and Analysts through mentorship to support team development and operational excellence.
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CC
Project Manager (Municipal Infrastructure)
Chandos Construction
Calgary, AB
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Our vision is to emerge as Canada’s premier technical builder, distinguished by our relentless pursuit of innovation, collaboration, and sustainability in all that we do.
Added 17 mins ago
BS
Project Operations Manager
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Niagara Falls, ON
- $60,000 to $80,000 CAD / year
- Full-time
Foster the professional growth and development of our team members.
Added 17 mins ago
NC
Engineering Manager - Toronto, Canada (hybrid)
Nu Colombia
Toronto, ON
- Full-time
We strive for state-of-the-art software development practices, that currently includes a variety of technologies. While we value candidates that are familiar with them, we are also…
Added 17 mins ago
Electrical Designer (May 2027)
MCW Group of Companies
Toronto, ON
…Engineering Services, Energy Management Services, and Engineering Development Services. The systems designed by the MCW Group of Companies are built to deliver energy effectively in the…
Added 17 mins ago
Mechanical Designer (May 2027)
MCW Group of Companies
Toronto, ON
Primary Objective: Responsible for the development and management of assigned project work during all phases, from inception through planning, design and construction, in accordance with…

BMO

Senior Content Designer

Toronto, ON, Canada
BMOPLACE, Canada

$70,000.00 - $150,000.00 · Full-time

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Job details

Pay: $70,000.00 - $150,000.00
Job type: Full-time
Experience: 5+ years of professional experience in Content Design, UX Writing, Content Strategy or a related UX field, ideally working on complex digital products in an enterprise environment.
Posting language: English
Posted: Nov 5, 2026

Original job description

Application Deadline:

11/05/2026

Address:

33 Dundas Street West

Job Family Group:

Customer Solutions

Let’s get to know each other. We’ll go first.

BMO is a top 10 bank in North America supporting more than 13 million clients. Our services include personal and commercial banking, global markets, wealth management, and investment banking. We got our start in 1817, and we're driven by our purpose: To Boldly Grow the Good in business and life.

Our UX Org is 100+ strong, but our Experience Principles keep us aligned: earn trust with every interaction; meet them today, build for tomorrow; push beyond the expected; and leave no one behind.

If you’re ambitious, curious, creative, and eager to make an impact, you should consider BMO as a place to grow.

What does it mean to be a Senior Content Designer at BMO?

As a Senior Content Designer at BMO, you bring exceptional writing craft and strategic content thinking to the table. You’re a collaborator at heart, partnering with Product Design and UX Research to shape smart, holistic solutions you all believe in.

You turn complex information and customer problems into experiences that feel simple, clear and human. You don’t just write the words that go into an experience. You help define the experience itself: what we communicate, when we communicate it, how information is structured and what customers need to know to confidently move forward.

Your work is informed by research, analytics and customer needs, and you communicate your rationale so everyone understands the “why.” You’re comfortable challenging a brief, exploring multiple solutions and using evidence to recommend the strongest direction.

You think beyond individual screens and features, creating content patterns and approaches that can scale across journeys and systems. You communicate openly with Product, Design, Research, Development and business partners so everyone understands how content contributes to the overall experience.

You roll up your sleeves, but you also help elevate the team by offering feedback, developing content standards and patterns, mentoring other designers, and supporting hiring and onboarding. You’re a writer, a designer, a strategist, a connector and an advocate for making complex experiences genuinely better for customers and the business.

About The Role

We’re seeking a Senior Content Designer to join our team, reporting to the Senior Manager of UX and working alongside a team of product designers, content designers, and researchers. This role is critical to the Branch Modernization team.

What You’ll Do

Show up as a strong Content Design and UX voice in cross-functional standups, UX kickoffs and sprint planning, advocating for clear, inclusive and customer-centred experiences.
Own the content experience for complex features and end-to-end journeys, partnering with Product Design, UX Research, Product and Development to help shape strategy, feature definition, scope and what success looks like.
Turn complex information and requirements into clear, intuitive experiences, determining what customers need to know, how information should be structured and when it should be communicated.
Challenge the brief when necessary and systematically explore solutions, using customer needs, business objectives and evidence to develop and recommend differentiated content approaches.
Partner closely with Product Designers to influence information hierarchy, interactions, page and screen structure, flows and the overall experience, rather than treating content as a final layer applied to an existing design.
Create and evolve reusable content patterns, guidelines and standards that solve immediate customer problems while helping experiences work consistently across products, journeys and systems.
Leverage AI tooling and integrations thoughtfully to accelerate exploration, analysis and content production while maintaining a high bar for accuracy, customer understanding, accessibility, brand voice and human judgment.
Work hand-in-hand with Development and Product through delivery, clarifying content intent, reviewing implemented experiences and supporting QA so that the final experience lands as intended.
Partner with UX Research by helping shape research questions, participating in sessions and using existing research to understand customer needs, language and mental models. BMO's Content Design rubric specifically calls for working with Research to understand customer needs and determine the information required throughout an experience.
Use analytics, research and customer data to evaluate content and experience effectiveness, uncover opportunities and inform future iterations.
Facilitate and confidently represent your work in critiques and cross-functional reviews, communicating content strategy and rationale, navigating feedback and adapting solutions with purpose.
Strengthen the Content Design and broader UX practice by contributing to hiring, onboarding, critiques, design rituals, standards and the culture that makes great design possible.
Mentor and coach more junior Content Designers, helping them strengthen their craft, strategic thinking and ability to navigate complex design problems.
Keep pushing your craft, sharpening your writing and design instincts and exploring emerging methods, technologies and tools that can raise the quality and effectiveness of our work.

What We’re Looking For

Exceptional content design and UX writing craft. You can simplify complex information, develop clear information hierarchies and create concise, accessible experiences without sacrificing accuracy or meaning.
Strong strategic and systems thinking. You can move between the details of a single interaction and the broader customer journey, identify patterns, and develop scalable content approaches that work across products and channels.
Strong collaboration and influence. You’re comfortable partnering with Product Design, Research, Product, Development and business stakeholders, challenging assumptions constructively and clearly communicating the rationale behind your recommendations.
A customer- and evidence-led approach to design. You use research, analytics, accessibility principles and customer needs to inform decisions, assess outcomes and continuously improve experiences.

Your Qualifications

5+ years of professional experience in Content Design, UX Writing, Content Strategy or a related UX field, ideally working on complex digital products in an enterprise environment.
Specialized knowledge gained through post-secondary education and/or relevant business experience.
Excellent writing, editing and storytelling skills, with the ability to make complex or technical information clear, useful and engaging.
Excellent communication, collaboration and stakeholder management skills.
Experience with cross-functional workshop planning and facilitation.
Experience with Figma and collaborative product-design workflows, including working with design systems and reusable content patterns.
Experience using AI-powered and emerging tools and workflows to improve content exploration, analysis and delivery.
Well versed in Design Thinking and user-centred design methodologies and their application to content and experience design.
Deep, applied knowledge of accessibility, inclusive design and UX best practices, including writing and structuring content so experiences can be understood by a wide range of customers.
Strong understanding of information architecture, content hierarchy and interaction design, enabling you to influence how content and UI work together.
Ability to use qualitative and quantitative evidence to evaluate an experience and inform future iterations.
Proficiency with standard office and collaboration tools.
Experience working effectively as a cross-functional member of an Agile product team, partnering throughout discovery, design, development and delivery.

Salary:

$70,000.00 - $150,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Senior Content Designer will own the content experience for complex features and end-to-end journeys, collaborating with cross-functional teams to shape strategy and feature definition. They will also create reusable content patterns, mentor junior designers, and use research and analytics to continuously improve customer experiences.

Requirements

Candidates must have 5+ years of professional experience in Content Design, UX Writing, or a related field, with a strong portfolio demonstrating strategic and systems thinking. Proficiency in Figma, design systems, and accessibility principles is required, along with excellent communication and collaboration skills.

Skills

Content design
UX writing
Strategic thinking
Information architecture
User research
Figma
Design systems
Accessibility
Inclusive design
Stakeholder management
Agile methodology
Data analysis
Content strategy
Interaction design
Mentoring
Facilitation

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Content Design
UX Writing
Product Design
UX Research
Branch Modernization
Information Hierarchy
Content Strategy
Figma
Design Systems
Accessibility
Inclusive Design
Agile
Data Analytics
Customer Journey
Interaction Design
Stakeholder Management
Mentorship
AI Tooling
Design Thinking
Enterprise Environment
Content Patterns
User-centered Design
Quality Assurance
Sprint Planning
Cross-functional Collaboration

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