Jobs in Canada

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Added 6 hours ago
RB
Portfolio Manager, External Managers – Alternatives
Royal Bank of Canada
Toronto, ON
- Full-time
We are seeking an experienced Portfolio Manager to support the management of relationships with external fund managers and alternative investment partners. This role involves portfolio…
Added 6 hours ago
M
Senior Product Delivery Manager
Manulife
Toronto, ON
- Full-time
Manulife is seeking a highly motivated Senior Product Delivery Manager to join our Global Wealth and Asset Management (GWAM) Technology team. This role sits at the intersection of business,…
Added 7 hours ago
RB
Director, External Managers – Alternatives
Royal Bank of Canada
Toronto, ON
- Full-time
Financial Derivatives, Investment Consulting, Investment Performance Measurement, Investment Risk Management, Investments, Investments Analysis, Long Term Planning, Portfolio Management,…
Added 7 hours ago
RB
Senior Business Deposit Specialist
Royal Bank of Canada
Burlington, ON
- Full-time
…opportunities, lead client discovery, and deliver the business and financial advice that sets RBC…
Added 8 hours ago
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Portfolio Manager, External Managers – Alternatives
RBC
Toronto, ON
- Full-time
We are seeking an experienced Portfolio Manager to support the management of relationships with external fund managers and alternative investment partners. This role involves portfolio…
Added 8 hours ago
R
Director, External Managers – Alternatives
RBC
Toronto, ON
- Full-time
Financial Derivatives, Investment Consulting, Investment Performance Measurement, Investment Risk Management, Investments, Investments Analysis, Long Term Planning, Portfolio Management,…
Added 8 hours ago
Member Relationship Manager
Your Neighbourhood Credit Union
Kitchener, ON
The Member Relationship Manager is responsible for building new and lasting relationships with Your Neighbourhood Credit Union (YNCU) members. As a trusted financial advisor, you will help…
Added 8 hours ago
RI
Portfolio Manager, External Managers – Alternatives
RBC Insurance
Toronto, ON
- Full-time
We are seeking an experienced Portfolio Manager to support the management of relationships with external fund managers and alternative investment partners. This role involves portfolio…
Added 8 hours ago
RI
Director, External Managers – Alternatives
RBC Insurance
Toronto, ON
- Full-time
Financial Derivatives, Investment Consulting, Investment Performance Measurement, Investment Risk Management, Investments, Investments Analysis, Long Term Planning, Portfolio Management,…
Added 9 hours ago
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Client Service Assistant
BMO
Waterloo, ON · MARS
- Full-time
Familiarity with technology applications and software used in the financial planning and investment industry.
Added 9 hours ago
B
SENIOR ACCOUNT MANAGER / MANAGER, MAJOR ACCOUNTS - DEFENCE SECTOR - WINNIPEG
BDC
Winnipeg, MB
- Full-time
…It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to fuel the success of Canadian…
Added 9 hours ago
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Investment Counsellor, Manulife Private Wealth
Manulife
Montreal, QC
- Full-time
The ideal candidate must possess excellent verbal and written communication skills
Added 10 hours ago
Senior Manager, HR Business Partner (HR portfolio)
Scotiabank
Toronto, ON
As a strategic partner to business leaders across HR, the Senior Manager, HRBP optimizes the people strategy and maximizes talent investment. With a deep understanding of business drivers…
Added 10 hours ago
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Investment Advisor
BMO
Toronto, ON · FCP
- Full-time
…delivery of service and advice. Assesses individual client investment needs to provide professional, customized investment-related advice, sales and service. Builds client trust, educating…
Added 12 hours ago
KR
Oracle Functional Lead
KTek Resourcing
Canada
- Contract
…how Dropbox records, reconciles, consolidates and reports its financial results. You'll work hands-on across Oracle Fusion General Ledger, Cash Management, Fixed Assets, Intercompany and…
Added 12 hours ago
K
Director of Operations
Kuehne+Nagel
Mississauga, ON
- Full-time
…operational facilities including but not limited to the national strategy and initiatives, to ensure compliance to the QSHE Management system, employee experience, communication, customers,…
Added 12 hours ago
AC
Senior Manager, Portfolio Management
Air Canada
Dorval, QC
- Full-time
The Manager, Portfolio Management is a strategic leadership role within the IT, Data and Digital (IDD) Transformation Office, accountable for shaping and evolving the technology portfolio…
Added 12 hours ago
Senior Relationship Manager, Global Banking and Markets Marketing
Scotiabank
Toronto, ON
Contribute to marketing strategy and annual planning: Support the development of GBM marketing strategy, annual plans and priorities, ensuring marketing resources and investments are…
Added 12 hours ago
IT Project Manager (Hybrid)
First West
Langley (District), BC · Langley, BC
The IT Project Manager oversees projects from initiation to completion, ensuring alignment with PMBOK standards and organizational strategy. This role manages project scope, schedule,…
Added 13 hours ago
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Business Insights Analyst I
TD
Markham, ON
- Full-time
Support the development of fraud-related business cases, benefit realization approaches, and investment materials by contributing financial assumptions, trade-offs, and expected outcomes.
Added 13 hours ago
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Senior Content Designer
BMO
Toronto, ON · BMOPLACE
- Full-time
…commercial banking, global markets, wealth management, and investment banking. We got our start in 1817, and we're driven by our purpose: To Boldly Grow the Good in business and…
Added 14 hours ago
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Investment Associate
BMO
Ottawa, ON · CARL
- Full-time
…delivery of service and advice. Assesses individual client investment needs to provide professional, customized investment-related advice, sales and service. Builds client trust, educating…
Added 14 hours ago
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Associate Investment Advisor, Wood Gundy
CIBC
Toronto, ON
- Full-time
You are committed to professional growth - You have obtained, or are actively pursuing, the Certified Financial Planner (CFP) and/or Chartered Investment Manager (CIM) designation.
Added 14 hours ago
Regional Manager, Workplace Retirement & Savings Client Relationships
The Canada Life Assurance Company
Hamilton, ON · London, ON
Financial Security: Company-matching pension plan, share ownership program and additional investment options.
Added 18 hours ago
K
Sea Logistics Customer Care Specialist
Kuehne+Nagel
Mississauga, ON
- Full-time
…operational facilities including but not limited to the national strategy and initiatives, to ensure compliance to the QSHE Management system, employee experience, communication, customers,…

BMO

Senior Content Designer

Toronto, ON, Canada
BMOPLACE, Canada

$70,000.00 - $150,000.00 · Full-time

Apply on bmo.wd3.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Pay: $70,000.00 - $150,000.00
Job type: Full-time
Experience: 5+ years of professional experience in Content Design, UX Writing, Content Strategy or a related UX field, ideally working on complex digital products in an enterprise environment.
Posting language: English
Posted: Nov 12, 2026

Original job description

Application Deadline:

11/12/2026

Address:

33 Dundas Street West

Job Family Group:

Customer Solutions

Let’s get to know each other. We’ll go first.

BMO is a top 10 bank in North America supporting more than 13 million clients. Our services include personal and commercial banking, global markets, wealth management, and investment banking. We got our start in 1817, and we're driven by our purpose: To Boldly Grow the Good in business and life.

Our UX Org is 100+ strong, but our Experience Principles keep us aligned: earn trust with every interaction; meet them today, build for tomorrow; push beyond the expected; and leave no one behind.

If you’re ambitious, curious, creative, and eager to make an impact, you should consider BMO as a place to grow.

What does it mean to be a Senior Content Designer at BMO?

As a Senior Content Designer at BMO, you bring exceptional writing craft and strategic content thinking to the table. You’re a collaborator at heart, partnering with Product Design and UX Research to shape smart, holistic solutions you all believe in.

You turn complex information and customer problems into experiences that feel simple, clear and human. You don’t just write the words that go into an experience. You help define the experience itself: what we communicate, when we communicate it, how information is structured and what customers need to know to confidently move forward.

Your work is informed by research, analytics and customer needs, and you communicate your rationale so everyone understands the “why.” You’re comfortable challenging a brief, exploring multiple solutions and using evidence to recommend the strongest direction.

You think beyond individual screens and features, creating content patterns and approaches that can scale across journeys and systems. You communicate openly with Product, Design, Research, Development and business partners so everyone understands how content contributes to the overall experience.

You roll up your sleeves, but you also help elevate the team by offering feedback, developing content standards and patterns, mentoring other designers, and supporting hiring and onboarding. You’re a writer, a designer, a strategist, a connector and an advocate for making complex experiences genuinely better for customers and the business.

About The Role

We’re seeking a Senior Content Designer to join our team, reporting to the Senior Manager of UX and working alongside a team of product designers, content designers, and researchers. This role is critical to the Branch Modernization team.

What You’ll Do

Show up as a strong Content Design and UX voice in cross-functional standups, UX kickoffs and sprint planning, advocating for clear, inclusive and customer-centred experiences.
Own the content experience for complex features and end-to-end journeys, partnering with Product Design, UX Research, Product and Development to help shape strategy, feature definition, scope and what success looks like.
Turn complex information and requirements into clear, intuitive experiences, determining what customers need to know, how information should be structured and when it should be communicated.
Challenge the brief when necessary and systematically explore solutions, using customer needs, business objectives and evidence to develop and recommend differentiated content approaches.
Partner closely with Product Designers to influence information hierarchy, interactions, page and screen structure, flows and the overall experience, rather than treating content as a final layer applied to an existing design.
Create and evolve reusable content patterns, guidelines and standards that solve immediate customer problems while helping experiences work consistently across products, journeys and systems.
Leverage AI tooling and integrations thoughtfully to accelerate exploration, analysis and content production while maintaining a high bar for accuracy, customer understanding, accessibility, brand voice and human judgment.
Work hand-in-hand with Development and Product through delivery, clarifying content intent, reviewing implemented experiences and supporting QA so that the final experience lands as intended.
Partner with UX Research by helping shape research questions, participating in sessions and using existing research to understand customer needs, language and mental models. BMO's Content Design rubric specifically calls for working with Research to understand customer needs and determine the information required throughout an experience.
Use analytics, research and customer data to evaluate content and experience effectiveness, uncover opportunities and inform future iterations.
Facilitate and confidently represent your work in critiques and cross-functional reviews, communicating content strategy and rationale, navigating feedback and adapting solutions with purpose.
Strengthen the Content Design and broader UX practice by contributing to hiring, onboarding, critiques, design rituals, standards and the culture that makes great design possible.
Mentor and coach more junior Content Designers, helping them strengthen their craft, strategic thinking and ability to navigate complex design problems.
Keep pushing your craft, sharpening your writing and design instincts and exploring emerging methods, technologies and tools that can raise the quality and effectiveness of our work.

What We’re Looking For

Exceptional content design and UX writing craft. You can simplify complex information, develop clear information hierarchies and create concise, accessible experiences without sacrificing accuracy or meaning.
Strong strategic and systems thinking. You can move between the details of a single interaction and the broader customer journey, identify patterns, and develop scalable content approaches that work across products and channels.
Strong collaboration and influence. You’re comfortable partnering with Product Design, Research, Product, Development and business stakeholders, challenging assumptions constructively and clearly communicating the rationale behind your recommendations.
A customer- and evidence-led approach to design. You use research, analytics, accessibility principles and customer needs to inform decisions, assess outcomes and continuously improve experiences.

Your Qualifications

5+ years of professional experience in Content Design, UX Writing, Content Strategy or a related UX field, ideally working on complex digital products in an enterprise environment.
Specialized knowledge gained through post-secondary education and/or relevant business experience.
Excellent writing, editing and storytelling skills, with the ability to make complex or technical information clear, useful and engaging.
Excellent communication, collaboration and stakeholder management skills.
Experience with cross-functional workshop planning and facilitation.
Experience with Figma and collaborative product-design workflows, including working with design systems and reusable content patterns.
Experience using AI-powered and emerging tools and workflows to improve content exploration, analysis and delivery.
Well versed in Design Thinking and user-centred design methodologies and their application to content and experience design.
Deep, applied knowledge of accessibility, inclusive design and UX best practices, including writing and structuring content so experiences can be understood by a wide range of customers.
Strong understanding of information architecture, content hierarchy and interaction design, enabling you to influence how content and UI work together.
Ability to use qualitative and quantitative evidence to evaluate an experience and inform future iterations.
Proficiency with standard office and collaboration tools.
Experience working effectively as a cross-functional member of an Agile product team, partnering throughout discovery, design, development and delivery.

Salary:

$70,000.00 - $150,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Apply on bmo.wd3.myworkdayjobs.com About employer

More about this job

Responsibilities

The Senior Content Designer will own the content experience for complex features and end-to-end journeys, collaborating with cross-functional teams to shape strategy and feature definition. They will also create reusable content patterns, mentor junior designers, and use research and analytics to continuously improve user experiences.

Requirements

Candidates must have 5+ years of professional experience in Content Design, UX Writing, or a related field, with a strong portfolio demonstrating strategic and systems thinking. Proficiency in Figma, design systems, and accessibility principles is required, along with excellent communication and collaboration skills.

Skills

Content design
UX writing
Strategic thinking
Systems thinking
Information architecture
Collaboration
Stakeholder management
Figma
Design systems
Accessibility
Inclusive design
User-centered design
Agile methodologies
Data analysis
Mentoring
Workshop facilitation

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Content Design
UX Writing
Product Design
UX Research
Branch Modernization
Information Architecture
Content Strategy
Figma
Agile
Accessibility
Inclusive Design
Design Thinking
Analytics
Customer Journey
Stakeholder Management
Systems Thinking
AI Tooling
QA
Sprint Planning
Mentorship
Enterprise Environment
Digital Products
Content Patterns
User-Centered Design
Cross-functional Collaboration

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Jobs in Canada