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Added 6 mins ago
TC
Restaurant Management | Assistant General Manager | Service Manager
The Canadian Brewhouse
Prince George, BC
- Full-time
A drive to find solutions rather than point out problems
Added 6 mins ago
T
Audit Manager II, Canadian Business Banking and Credit Risk (1242)
TD
Toronto, ON
- Full-time
Contribute to audit initiatives by providing input and assisting in the design and testing of solutions, as well as supporting implementation efforts.
Added 6 mins ago
CN
Field Coordinator, Property Remediation & Restoration
Canadian Nuclear Laboratories
Port Hope, ON
- Full-time
Working knowledge of Ontario Building Code requirements is considered an as set.
Added 6 mins ago
CN
Operations Technician
Canadian Nuclear Laboratories
Port Hope, ON
- Full-time
Preparing chemical solutions and supporting the operation and maintenance of chemical handling systems.
Added 6 mins ago
CN
Team Lead, Property Remediation & Restoration
Canadian Nuclear Laboratories
Port Hope, ON
- Full-time
…we’re reinventing ourselves to be industry leaders - pioneering solutions to the problems that matter…
Added 6 mins ago
EK
Restaurant Leader
Earls Kitchen + Bar
Calgary, AB
- Part-time
We are looking for a motivated Front of House Leader/Floor Manager to grow our front-of-house leadership team. In this salaried role, you’ll lead shifts, support exceptional guest…
Added 6 mins ago
LV
MANAGER-EN
La Vie En Rose
Pointe-Claire, QC
- Full-time
Under the supervision of the regional sales manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. Your…
Added 6 mins ago
LV
MANAGER-EN
La Vie En Rose
Rosemère, QC
- Full-time
Under the supervision of the regional sales manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. Your…
Added 6 mins ago
LD
Senior Manager, Continuous Improvement, Ecomm Operations
Loblaw Digital
Toronto, ON
- Full-time
At Loblaw Digital, we know that our customers expect the best from us. Whether that means building the best, most innovative online shopping experience, or designing an app that will impact…
Added 6 mins ago
Sales Manager, North America (Canada West Coast)
Wenco (a Hitachi Construction Machinery subsidiary)
Richmond, BC
Reporting to the Regional Manager, the Sales Manager role is responsible for driving revenue generation primarily through the acquisition of new clients within their designated region. In…
Added 6 mins ago
TH
Receiving Associate Full Time - KITCHENER R
The Home Depot
Kitchener, ON
- Full-time
…an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your…
Added 6 mins ago
OL
Support Services Manager
Optima Living
Surrey, BC
- $71,000 to $77,500 CAD / year
- Full-time
Assesses building service contractors, reports findings to the General Manager, and oversees on-site work quality.
Added 6 mins ago
LD
Engineering Manager, Agentic AI & Machine Learning
Loblaw Digital
Toronto, ON
- Full-time
…analytics to forecasting, recommendations, and optimization, we're building AI systems that deliver meaningful business impact at…
Added 21 mins ago
R
Senior Data Analyst, New Products
Remitly
Burnaby, BC
- Full-time
…Remitly's Identity & Trust Analytics Team, reporting to the Senior Manager, Fraud Program and Analytics. As a senior individual contributor, you will own fraud analytics for Remitly's new…
Added 21 mins ago
WC
Manager, Warehouse - Canada
White Cap
Burnaby, BC
- Full-time
The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force…
Added 21 mins ago
EB
Customer Care Representative
EQ Bank | Canada's Challenger Bank
Toronto, ON
- Full-time
…services from banking and lending, to trust and credit union…
Added 21 mins ago
T
Customer Experience Associate - Dieppe
TD
Dieppe, NB
- Part-time
…providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to…
Added 21 mins ago
T
Customer Experience Associate
TD
North Battleford, SK
- Part-time
…providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to…
Added 21 mins ago
T
Customer Experience Associate - Dieppe
TD
Dieppe, NB
- Part-time
…providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to…
Added 21 mins ago
T
Personal Banking Associate Trainee (Full time) - Saint-Jérôme
TD
Saint-Jérôme, QC
- Full-time
…providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to…
Added 21 mins ago
T
Customer Experience Associate
TD
Moose Jaw, SK
- Part-time
…providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to…
Added 21 mins ago
T
Customer Experience Associate
TD
Grande Prairie, AB
- Part-time
…providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to…
Added 21 mins ago
Team Leader, Customer Happiness
Cozey
Montreal, QC
As Team Leader, Customer Happiness reporting to Tess Levy, Operations Manager, Customer Happiness, your mission is to lead a team of ambassadors who deliver fast, accurate, and effortless…
Added 21 mins ago
C
Associate, Portfolio Manager
CIBC
Winnipeg, MB
- Full-time
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
Added 21 mins ago
C
Private Banking Associate
CIBC
Toronto, ON
- Full-time
Administrative Support – Assist the Manager, Private Banking Operations in rolling out special marketing or client events, and ensure the marketing material is current. Carry out a range of…

BMO

Senior Manager, Business Transformation

Toronto, ON, Canada
FCP, Canada

$85,500.00 - $185,000.00 · Full-time

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Job details

Pay: $85,500.00 - $185,000.00
Job type: Full-time
Apply by: Nov 30, 2026
Experience: Typically 7+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Posting language: English
Posted: Nov 6, 2026

Original job description

Application Deadline:

11/29/2026

Address:

100 King Street West

Job Family Group:

Customer Solutions

Provides expertise in the design, development, management and implementation of assigned strategic initiatives from business case development through to execution. Develops business goals and key performance metrics to support initiative/program monitoring and enable insights. Ensures cross-group coordination and logistical support for the implementation of change. Works across BMO to deliver specific initiative/program results in alignment with overall group goals.

Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.
Ensures alignment between values and behaviour that fosters diversity and inclusion.
Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.
Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.
Attracts, retains, and enables the career development of top talent.
Improves team performance, recognizes and rewards performance. Provides strategic input into business decisions as a trusted advisor.
Makes recommendations to senior leaders on strategy and new initiatives, based on an in-depth understanding of the business/group.
Acts as a subject matter expert on relevant regulations and policies.
May network with industry contacts to gain competitive insights and best practices.
Develops the business case by identifying needs, analysing potential options and assessing expected return on investment.
Recommends business priorities, advises on resource requirements and develops roadmap for strategic execution.
Effective influential and consultation skills
Integrates information from multiple sources to effective optimization removing friction from operational systems, customer journeys and AI use-case shaping.
Acts as the prime subject matter expert for internal/external stakeholders.
Defines business requirements for analytics & reporting to ensure data insights inform business decision making.
Leads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.
Directs the planning on transformation, optimization initiatives driving towards digital portfolio/strategy and executes within required service level agreements and standards.
Acts as a trusted advisor to assigned business/group for assigned initiatives/business programs.
Recommends and implements solutions based on analysis of issues and implications for the business.
Assists in the development of strategic plans and holistic business programs. Identifies and scopes opportunities to build digital backlogs and roadmaps.
Identifies emerging issues and trends to inform decision-making.
Helps determine business priorities and best sequence for execution of business.
Builds effective relationships with internal/external stakeholders.
Ensures alignment between stakeholders.
Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
Employs systems (e.g. customized exception reports, tracking reports etc.) to manage information.
Monitors and tracks performance and addresses any issues.
Designs and produces regular and ad-hoc reports, and dashboards.
Participates in change management activities.
Provides input into the planning and implementation of strategic insights programs.
Reviews the ongoing programs for effectiveness, considers industry trends and recommends enhancements; makes changes as required.
Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.
Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine.
Implements changes in response to shifting trends.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.Qualifications:
Typically 7+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
in-depth/expert understanding of digital issues/trends and how to leverage technology for competitive advantage.
In-depth knowledge of digital channels and workplace technology platforms and services.
Seasoned professional with a combination of education, experience and industry knowledge.
Verbal & written communication skills - In-depth / Expert.
Analytical and problem solving skills - In-depth / Expert.
Influence skills - In-depth / Expert.
Collaboration & team skills; with a focus on cross-group collaboration - In-depth / Expert.
Able to manage ambiguity.
Data driven decision making - In-depth / Expert.

Salary:

$85,500.00 - $185,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Senior Manager leads the design, development, and execution of strategic business initiatives while providing expert advice to senior leadership. They are responsible for driving digital transformation, managing cross-functional teams, and ensuring alignment with organizational goals and risk frameworks.

Requirements

Candidates typically require 7+ years of relevant experience and a post-secondary degree in a related field. Expert-level proficiency in digital trends, analytical problem-solving, and stakeholder influence is essential for this role.

Skills

Business transformation
Strategic planning
Change management
Data analysis
Stakeholder management
Digital strategy
Project management
Risk management
Business case development
Performance metrics
Consultation skills
Influential skills
Problem solving
Team leadership
Technology leverage
Operational optimization

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans

Visa sponsorship

Not detected in the job text

Keywords

Business Transformation
Strategic Initiatives
Digital Portfolio
Change Management
Risk Management Framework
Data Insights
Business Case Development
Stakeholder Management
Operational Systems
AI Use-case Shaping
Digital Channels
Workplace Technology
Performance Monitoring
Roadmap Development
Financial Services
Strategic Execution
Regulatory Compliance
Competitive Insights
Resource Planning
Analytics
Reporting
Dashboards
Cross-functional Collaboration
Talent Development
Business Goals
Return On Investment
Service Level Agreements
Strategic Advisor
Digital Backlogs
Industry Trends

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