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Added 6 mins ago
OR
Sr Specialist, Contact Center Operations & Training
OSL Retail Services Inc
Mississauga, ON
- Other
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Added 6 mins ago
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Abilities Management Consultant
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Specialist Software Development-CA
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- Full-time
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Human Resources Administrative Specialist
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Programming Research Specialist, UCalgary Continuing Education
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Added 36 mins ago
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Added 36 mins ago
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Added 51 mins ago
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BMO

Senior Manager, Credit Risk Learning

Toronto, ON, Canada

$85,500.00 - $185,000.00 · Full-time

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Job details

Pay: $85,500.00 - $185,000.00
Job type: Full-time
Apply by: Dec 3, 2026
Experience: Typically 7+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Posting language: English
Posted: Nov 3, 2026

Original job description

Leads the strategy, design, implementation and ongoing management of enterprise Credit Risk learning and capability development. Translates Credit Risk strategy, technical standards, emerging capability needs and business priorities into scalable, role-based learning pathways that build consistent credit knowledge, skills and judgment across proficiency levels. Provides strategic learning advice to senior stakeholders and drives the end-to-end learning lifecycle from capability analysis through design, implementation, measurement and sustainment, balancing enterprise consistency with the needs of different businesses, portfolios and geographies. Direct Credit Risk, wholesale/commercial banking, lending or financial-services risk-learning experience is preferred, but credit adjudication experience is not required.

Executes an integrated Credit Risk learning strategy and multi-year roadmap aligned with enterprise and business priorities.
Identifies opportunities to simplify, reuse and scale learning while maintaining appropriate role, portfolio and business relevance
Partners with Credit Risk and business stakeholders to translate Credit Risk capabilities, skills and proficiency expectations into learning pathways, assessments and development solutions.
Oversee the end-to-end Credit Risk learning portfolio, including pilots, enhancements, deployment, lifecycle management and sustainment.
Connect curriculum, skills, proficiency and applied workplace performance to support role readiness and continued development.
Establishes measures for learning adoption, capability development and application; provide regular insights and recommendations to senior stakeholders.
Use assessment, learner, stakeholder and program evidence to improve learning solutions and inform future investment priorities.
Provides strategic oversight of external partners supporting the Credit Risk portfolio, including quality, relevance, value and content maintenance.
Leads stakeholder, communication, adoption and reinforcement strategies for significant Credit Risk learning initiatives.
Ensures solutions remain current as capability needs, business requirements and Credit practices evolve.
Acts as a strategic learning partner & identifies longer-term high leveraged and innovative curriculum for all key jobs.
May network with industry contacts to gain competitive insights and best practices.
Leads the design, development, and management of effective learning & performance-focused solutions including assessing client needs, developing the learning strategy, designing program and identifying delivery methods including the identification of innovative learning methodology.
Influences and negotiates to achieve business objectives.
Manages resources and leads the execution of strategic initiatives to deliver on business and financial goals.
Develops the business case by identifying needs, analysing potential options and assessing expected return on investment.
Recommends business priorities, advises on resource requirements and develops roadmap for strategic execution.
Conducts independent analysis and assessment to resolve strategic issues.
Acts as the prime subject matter expert for internal/external stakeholders.
Collaborates across BMO to develop communications strategies and ensure consistency of messaging, in order to positively influence or change behaviour.
Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution.
Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.
Provides advice and guidance to assigned business/group on implementation of solutions. Includes assessing performance gaps and recommending solutions to assigned business/group leaders on principles and programs and the highest value learning deliverables/methods for the lowest cost.
Supports the design, development, and management of effective learning and performance-focused solutions including assessing client needs, developing the learning strategy, designing program and identifying delivery methods including the identification of innovative learning methodology.
Collaborates with internal and external stakeholders to provide business context in the design, develop and implementation of relevant learning programs and solutions delivered through various channels.
Identifies internal and/or external emerging issues, trends and needs to inform business strategies and decisions.
May network with industry contacts to gather and identify competitive insights and best practices.
Builds effective relationships with internal/external stakeholders.
Supports development and execution of strategic initiatives in collaboration with internal and external stakeholders.
Builds change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, execution, evaluation and sustainment of initiatives.
Leads or participates in defining the communication plan designed to positively influence or change behaviour; develops tailored messaging and identifies appropriate distribution channels.
Breaks down strategic problems, and analyses data and information to provide learning and development insights and recommendations.
Monitors and tracks performance, and addresses any issues.
Designs and produces regular and ad-hoc reports, and dashboards.
Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.
Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine.
Implements changes in response to shifting trends.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

Typically 7+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
MBA or Masters of Education preferred.
Adult Learning accreditation required.
Experience in the design, development and delivery of learning strategies and programs.
Seasoned professional with a combination of education, experience and industry knowledge.
Verbal & written communication skills - In-depth / Expert.
Analytical and problem solving skills - In-depth / Expert.
Influence skills - In-depth / Expert.
Collaboration & team skills; with a focus on cross-group collaboration - In-depth / Expert.
Able to manage ambiguity.
Data driven decision making - In-depth / Expert.

Salary:

$85,500.00 - $185,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

Leads the enterprise Credit Risk learning strategy and portfolio, translating business priorities and capability needs into scalable, role-based learning pathways and development solutions. Oversees implementation, stakeholder engagement, measurement, continuous improvement, external partners, and alignment with evolving business requirements and risk practices.

Requirements

Typically requires at least seven years of relevant experience and a post-secondary degree in a related field or an equivalent combination of education and experience; an MBA or Master of Education is preferred. Adult Learning accreditation is required, along with experience designing, developing, and delivering learning strategies and programs and strong communication, analytical, influence, collaboration, and data-driven decision-making skills.

Skills

Credit Risk Learning Strategy
Adult Learning
Learning Program Design
Learning and Development
Capability Development
Stakeholder Management
Strategic Planning
Change Management
Communication
Data-Driven Decision-Making
Analytical and Problem-Solving Skills
Influence and Negotiation
Cross-Group Collaboration
Performance Measurement
Business Case Development
Risk Management

Benefits

Health Insurance
Tuition Reimbursement
Accident Insurance
Life Insurance
Retirement Savings Plans
Performance-Based Incentives
Discretionary Bonuses

Visa sponsorship

Not detected in the job text

Keywords

Credit Risk
Wholesale Banking
Commercial Banking
Lending
Financial Services
Adult Learning Accreditation
Learning Strategy
Learning Pathways
Capability Development
Proficiency Expectations
Learning Assessments
Curriculum Design
Learning Portfolio Management
Learning Lifecycle Management
Workplace Performance
Learning Adoption
Program Evaluation
Return on Investment
External Partner Management
Stakeholder Engagement
Change Management
Communications Strategy
Business Case Development
Strategic Roadmap
Resource Planning
Performance Reporting
Dashboards
Risk Management Framework
Risk Appetite
Regulatory Compliance

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