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Added 2 mins ago
NB
Associate
National Bank of Canada
Medicine Hat, AB
- Full-time
…will help wealth advisors to stand out by offering exceptional customer service that will have a positive, long-term impact on our…
Added 2 mins ago
G
Sales Director
Gordian
Canada
- Full-time
…candidate should have experience developing partnerships with service providers interested in the facilities maintenance space. This dual role will encompass managing an individual quota…
Added 2 mins ago
NB
Senior Credit Analyst
National Bank of Canada
Toronto, ON
- Full-time
This position reports to the Senior Manager – Wealth Management, Credit Risk and is a hybrid with offices located in downtown Toronto and Montreal.
Added 2 mins ago
NB
Banking Advisor
National Bank of Canada
Courtenay, BC
- Full-time
…depending on team availability. This position reports to the Branch Manager. On a day-to-day basis, you’ll work with a team of experts specializing in investment, mortgage financing, and…
Added 2 mins ago
NB
Residential Financing Specialist
National Bank of Canada
Bathurst, NB
- Full-time
part of a branch-based team, supported by a Residential Financing Manager who
Added 2 mins ago
NW
Sales Manager
Northerm Windows & Doors
Vancouver, BC
- $90,000 to $100,000 CAD / year
- Full-time
Working closely with the President and, when appointed, the Director of Sales & Marketing, the Sales Manager translates sales objectives into practical operating processes, establishes…
Added 2 mins ago
NB
Residential Financing Specialist
National Bank of Canada
Quebec, QC
- Temporary
part of a branch-based team, supported by a Residential Financing Manager who
Added 2 mins ago
PS
Manager Microsoft Platforms
Personnel Search Ltd.
Saint John, NB
- $100,000 to $140,000 CAD / year
- Full-time
Service Delivery: Maintain accountability for top-tier service delivery, consistently meeting SLAs, key performance metrics, and internal customer satisfaction targets.
Added 2 mins ago
NB
Manager, Financing Solutions
National Bank of Canada
Vancouver, BC
- Full-time
A career as Manager, financing solutions in the Commercial & Private Banking 1859 team means working closely with the commercial account managers and several other internal and external…
Added 2 mins ago
SS
Account Manager, PR & Media Relations
Swerve Strategic Marketing
Burlington, ON
- Full-time
At Swerve, we're looking for a PR Account Manager who can bring strong PR experience, strategic thinking, and confidence to our client accounts. Someone who understands the details of…
Added 2 mins ago
TT
Operational Performance Specialist (13921)
Toronto Transit Commission (TTC)
Toronto, ON · Greater Toronto Area, Canada
- $91,109.2 to $113,895.6 CAD / year
- Full-time
…Communities which continues the TTC’s legacy of delivering service to hundreds of millions of customers a year. The TTC’s new vision and mission statements also help promote the many…
Added 2 mins ago
NB
Manager Administrative Support
National Bank of Canada
Vancouver, BC
- Full-time
A career as a Manager Administrative Support in the Commercial and Private Banking 1859 – Real Estate Financing sector of the National Bank means contributing to our transformation towards…
Added 2 mins ago
EB
Product Manager, Digital Banking (18 Month Contract)
EQ Bank
Toronto, ON
- Contract
…Banking and working alongside senior management, the Product Manager is responsible for devising strategies and leading projects to optimize customer service via Equitable Bank’s digital…
Added 2 mins ago
NB
Business Development Representative
National Bank of Canada
Toronto, ON
- Full-time
Ensure high-quality client service and interactions with branch Advisors and Planners
Added 2 mins ago
UF
Specialist, Women’s Philanthropy (18 Month Contract)
UJA Federation of Greater Toronto
Toronto, ON · North York, ON
- Contract
Provide front-line customer service to colleagues, key stakeholders, donors, lay leaders and community agencies
Added 2 mins ago
SC
National Sales Coordinator
Spicers Canada
Vaughan, ON
- Full-time
Assist, within a team atmosphere, the National Packaging Manager and/or the National Account Managers to support growth initiatives and customer presentations (Virtual on MS Teams or in…
Added 2 mins ago
CC
Global Account Manager
Cogent Communications
Toronto, ON · North York, ON
- Full-time
…connections at highly competitive prices. Cogent also offers superior customer support by virtue of its end-to-end control of service delivery and network monitoring. Structured tenure pay…
Added 2 mins ago
HM
Key Account Manager
Highlight Motor Group
Vaughan, ON
- Full-time
At Highlight Motor Group, we believe growth comes from strong partnerships, innovative thinking, and exceptional service. As a Key Account Manager / Inside Sales, you will have the…
Added 2 mins ago
NB
Account Manager, Business Flex
National Bank of Canada
Châteauguay, QC
- Full-time
A career as an Account Manager at Business Flex means being part of a dynamic team of experts. It also means taking care of the entrepreneurial customers who contact Business Flex and the…
Added 2 mins ago
NB
Wealth Associate
National Bank of Canada
Brossard, QC
- Full-time
…will help wealth advisors to stand out by offering exceptional customer service that will have a positive, long-term impact on our…
Added 2 mins ago
NB
Banking advisor
National Bank of Canada
Mont-Saint-Hilaire, QC · Mont-St-Hilaire, QC
- Full-time
…depending on team availability. This position reports to the Branch Manager. On a day-to-day basis, you’ll work with a team of experts specializing in investment, mortgage financing, and…
Added 2 mins ago
MC
Technicien(ne) de l'entrepot magasin / Store Warehouse Associate
Mobilia Canada
QC · Montérégie, QC
- Full-time
…marchandise en magasin. Il/elle se doit également d'offrir un service courtois aux clients…
Added 2 mins ago
CF
Directeur/directrice du développement des affaires
CI Financial
Montreal, QC
- Full-time
Effectuer des tâches de gestion de compte et de service à la clientèle pour les clients établis
Added 2 mins ago
DN
Member Engagement Manager
Digital Nova Scotia
Halifax, NS
- Full-time
The Membership Engagement Manager is responsible for driving membership growth, strengthening member engagement and value, and executing the organization's membership strategy.
Added 3 mins ago
C
Associate Relationship Manager
Computershare
Calgary, AB
- Full-time
We are looking for an Associate Relationship Manager (ARM) to join our team. You will be responsible for providing day to day administrative support to the Relationship Managers (RM) by…

BMO

Senior Manager, Credit Risk Learning

Toronto, ON, Canada
FCP, Canada

$85,500.00 - $185,000.00 · Full-time

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Job details

Pay: $85,500.00 - $185,000.00
Job type: Full-time
Apply by: Dec 31, 2026
Experience: Typically 7+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Posting language: English
Posted: Nov 3, 2026

Original job description

Application Deadline:

12/30/2026

Address:

100 King Street West

Job Family Group:

Human Resources

Leads the strategy, design, implementation and ongoing management of enterprise Credit Risk learning and capability development. Translates Credit Risk strategy, technical standards, emerging capability needs and business priorities into scalable, role-based learning pathways that build consistent credit knowledge, skills and judgment across proficiency levels. Provides strategic learning advice to senior stakeholders and drives the end-to-end learning lifecycle from capability analysis through design, implementation, measurement and sustainment, balancing enterprise consistency with the needs of different businesses, portfolios and geographies. Direct Credit Risk, wholesale/commercial banking, lending or financial-services risk-learning experience is preferred, but credit adjudication experience is not required.

Executes an integrated Credit Risk learning strategy and multi-year roadmap aligned with enterprise and business priorities.
Identifies opportunities to simplify, reuse and scale learning while maintaining appropriate role, portfolio and business relevance
Partners with Credit Risk and business stakeholders to translate Credit Risk capabilities, skills and proficiency expectations into learning pathways, assessments and development solutions.
Oversee the end-to-end Credit Risk learning portfolio, including pilots, enhancements, deployment, lifecycle management and sustainment.
Connect curriculum, skills, proficiency and applied workplace performance to support role readiness and continued development.
Establishes measures for learning adoption, capability development and application; provide regular insights and recommendations to senior stakeholders.
Use assessment, learner, stakeholder and program evidence to improve learning solutions and inform future investment priorities.
Provides strategic oversight of external partners supporting the Credit Risk portfolio, including quality, relevance, value and content maintenance.
Leads stakeholder, communication, adoption and reinforcement strategies for significant Credit Risk learning initiatives.
Ensures solutions remain current as capability needs, business requirements and Credit practices evolve.
Acts as a strategic learning partner & identifies longer-term high leveraged and innovative curriculum for all key jobs.
May network with industry contacts to gain competitive insights and best practices.
Leads the design, development, and management of effective learning & performance-focused solutions including assessing client needs, developing the learning strategy, designing program and identifying delivery methods including the identification of innovative learning methodology.
Influences and negotiates to achieve business objectives.
Manages resources and leads the execution of strategic initiatives to deliver on business and financial goals.
Develops the business case by identifying needs, analysing potential options and assessing expected return on investment.
Recommends business priorities, advises on resource requirements and develops roadmap for strategic execution.
Conducts independent analysis and assessment to resolve strategic issues.
Acts as the prime subject matter expert for internal/external stakeholders.
Collaborates across BMO to develop communications strategies and ensure consistency of messaging, in order to positively influence or change behaviour.
Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution.
Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.
Provides advice and guidance to assigned business/group on implementation of solutions. Includes assessing performance gaps and recommending solutions to assigned business/group leaders on principles and programs and the highest value learning deliverables/methods for the lowest cost.
Supports the design, development, and management of effective learning and performance-focused solutions including assessing client needs, developing the learning strategy, designing program and identifying delivery methods including the identification of innovative learning methodology.
Collaborates with internal and external stakeholders to provide business context in the design, develop and implementation of relevant learning programs and solutions delivered through various channels.
Identifies internal and/or external emerging issues, trends and needs to inform business strategies and decisions.
May network with industry contacts to gather and identify competitive insights and best practices.
Builds effective relationships with internal/external stakeholders.
Supports development and execution of strategic initiatives in collaboration with internal and external stakeholders.
Builds change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, execution, evaluation and sustainment of initiatives.
Leads or participates in defining the communication plan designed to positively influence or change behaviour; develops tailored messaging and identifies appropriate distribution channels.
Breaks down strategic problems, and analyses data and information to provide learning and development insights and recommendations.
Monitors and tracks performance, and addresses any issues.
Designs and produces regular and ad-hoc reports, and dashboards.
Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.
Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine.
Implements changes in response to shifting trends.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

Typically 7+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
MBA or Masters of Education preferred.
Adult Learning accreditation required.
Experience in the design, development and delivery of learning strategies and programs.
Seasoned professional with a combination of education, experience and industry knowledge.
Verbal & written communication skills - In-depth / Expert.
Analytical and problem solving skills - In-depth / Expert.
Influence skills - In-depth / Expert.
Collaboration & team skills; with a focus on cross-group collaboration - In-depth / Expert.
Able to manage ambiguity.
Data driven decision making - In-depth / Expert.

Salary:

$85,500.00 - $185,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

Leads the strategy, design, and implementation of enterprise Credit Risk learning pathways to build consistent knowledge and skills across the organization. Manages the end-to-end learning lifecycle, including stakeholder engagement, performance measurement, and the development of innovative curriculum solutions.

Requirements

Requires at least 7 years of relevant experience and a post-secondary degree, with an MBA or Masters of Education preferred. Candidates must hold an Adult Learning accreditation and possess expert-level communication, analytical, and influence skills.

Skills

Credit risk
Learning strategy
Capability development
Stakeholder management
Curriculum design
Change management
Data analysis
Performance measurement
Strategic planning
Financial services
Risk management
Communication
Problem solving
Negotiation
Instructional design
Leadership

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans

Visa sponsorship

Not detected in the job text

Keywords

Credit Risk
Learning Strategy
Capability Development
Curriculum Design
Stakeholder Management
Change Management
Risk Management Framework
Performance Metrics
Adult Learning
Financial Services
Lending
Wholesale Banking
Commercial Banking
Strategic Planning
Data Analysis
Instructional Design
Leadership
Project Management
Reporting
Dashboards
Risk Appetite
Compliance
Business Case Development
ROI Analysis
Learning Lifecycle
Assessment
Professional Development
Communication Strategy
Cross-group Collaboration
Industry Best Practices

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