Find work in Canada.

320,980 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 24 mins ago
Bilingual Sr. Specialist, MU Servicing and Default Management
CMHC - SCHL
Toronto, ON · Ottawa, ON · Montreal, QC
Experience in data analytics, business analytics, and financial modeling, with a proven ability to gather, interpret, and synthesize complex information to formulate recommendations, and…
Added 1 hour ago
T
Business Systems Analysis Specialist
TD
Toronto, ON
- Full-time
…an impact with top-tier organizations. We offer innovative solutions and treasury advisory services on large and complex liquidity, payments, and trade finance needs. Business constantly…
Added 2 hours ago
UO
Academic Advisor, Schulich School of Engineering
University of Calgary
Calgary, AB
- Full-time
Added 2 hours ago
UO
Academic Advisor, Schulich School of Engineering
University of Calgary
Calgary, AB
- Full-time
Added 2 hours ago
A
Manager, Product and Industry Marketing
Autodesk
Montreal, QC
- Full-time
…lancements, les améliorations de produits et les nouvelles solutions d’IA bénéficient d’un positionnement, d’un message et de plans de commercialisation clairs, alignés sur la stratégie…
Added 3 hours ago
C
Change Management Analyst
CGI
Toronto, ON
- Full-time
We are seeking a Change Management Specialist who ensures that both business and technology changes are effectively translated into operational success, with a strong focus on the people…
Added 3 hours ago
TM
Digital Media Specialist
Toronto Metropolitan University
Toronto, ON
- Temporary
…faculties, staff and partners to push boundaries, reimagine solutions and create meaningful change in an increasingly interconnected…
Added 3 hours ago
SC
Senior Integrated Marketing Specialist (Contract)
Staples Canada
Richmond Hill, ON
- $64,300 to $80,350 USD / year
- Full-time
The Senior Integrated Marketing Specialist will support the Integrated Marketing team in partnering with the business units and channels within Staples to create and execute world class…
Added 4 hours ago
TH
Compensation Analyst - 1-year Contract
The Home Depot Canada
Toronto, ON
- Full-time
…an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your…
Added 4 hours ago
J
Technical Support Specialist - Bilingual French
Jobgether
Canada
- Full-time
…next steps. Our partner is looking for a Technical Support Specialist - Bilingual French based in Canada…
Added 5 hours ago
SG
Commercial Specialist, Gas & Power Insights
S&P Global
Toronto, ON
- Full-time
The Team: This Commercial Specialist supports sales of electricity market application subscriptions sold by S&P Energy. The ideal candidate has strong data skills, short-term power trading…
Added 5 hours ago
IB
Enterprise/Commercial Account Executive – Data Foundation (MuleSoft + Informatica) or Enterprise/Commercial Account Executive - Informatica Specialist
Informatica Brasil
Vancouver, BC
- Full-time
Informatica Account Executive (Overlay / Specialist AE): You are the deep domain expert for Informatica’s Intelligent Data Management Cloud™ (IDMC). Partnering directly with Prime Account…
Added 5 hours ago
T
Portfolio Lead
TEKsystems
Toronto, ON
- $100 to $120 CAD / hour
- Full-time
Portfolio Management Specialist: Wealth Management Technology Canada (WMTC) | Toronto, ON
Added 6 hours ago
RH
Artificial Intelligence Specialist
Robert Half
Calgary, AB
- Contract
On behalf of our not-for-profit client, we’re looking for a hands-on AI Specialist to help organizations identify, build, and deploy practical AI solutions that create real business impact.
Added 6 hours ago
IL
LIS Application Specialist
In-Common Laboratories (ICL)
Toronto, ON · North York, ON
- Full-time
In-Common Laboratories (ICL) is recruiting for a permanent, full-time Laboratory Information System (LIS) Application Specialist to support the timely, accurate, and uninterrupted exchange…
Added 6 hours ago
TS
Junior Project Controls Specialist
Tetranex Solutions Inc.
Calgary, AB
- Full-time
Tetranex Solutions is an Alberta-based, full-discipline engineering and procurement company focused on client service and quality execution. Headquartered in Calgary, with additional…
Added 6 hours ago
RE
AI Solutions Specialist - Co-op Student (Winter 2027)
Rodan Energy Solutions Inc.
Mississauga, ON
- Internship
…American energy services company, we provide innovative energy solutions that help clients reduce energy costs and GHG emissions, support electrification, and enhance grid efficiency. With…
Added 7 hours ago
D
Programmer analyst, System and infrastructure operations, maintenance and development
Desjardins
Montreal, QC · Levis, QC
- Full-time
…client and partner requirements and you recommend appropriate IT solutions. You plan, prioritize and coordinate work to stay on schedule and meet objectives. Your projects and initiatives…
Added 7 hours ago
CR
Advanced communications specialist
Canadian Red Cross
Canada
- Full-time
The Advanced Communications Specialist provides communications support and specialized advice to assigned programs, services, and internal stakeholders. The role leads the development and…
Added 7 hours ago
TS
IT Asset Management Analyst
The Salvation Army Canada and Bermuda Territory
Toronto, ON · Territorial Headquarters
- Full-time
The IT Infrastructure & Systems Specialist role exists to ensure The Salvation Army Canada has secure, reliable, and high-performing technology systems that enable staff and programs to…
Added 8 hours ago
UC
E-Commerce & Logistics Analyst
Uniqlo Canada
Toronto, ON
- $84,000 to $87,000 CAD / year
- Full-time
Reporting directly to the Project Manager and Logistics Specialist, the E-Commerce & Logistics Analyst plays a pivotal role within our logistics team. In this position, you will champion…
Added 8 hours ago
AW
Artificial Intelligence Specialist
Agilus Work Solutions
Toronto, ON
- Contract
…business users turn real-world workflow challenges into scalable…
Added 8 hours ago
P&
Spécialiste, Ingénierie Logicielle / Specialist, Software Engineering
Pratt & Whitney
Longueuil, QC
- Full-time
Développer des solutions offrant une productivité de pointe à la communauté des ingénieurs et à l’entreprise, grâce à l’utilisation efficace des technologies d’optimisation et de l’analyse…
Added 8 hours ago
Bilingual Senior Specialist, Software Engineering (MW-AZURE)
CMHC - SCHL
Toronto, ON · Ottawa, ON · Montreal, QC
…Software Engineering – Microsoft Azure group, in the Senior Specialist, Software Engineering position, where the next generation of cloud-based solutions is being built to enable CMHC’s…
Added 8 hours ago
LS
Supervisor, Trust Safety (Audit and Compliance)
Law Society of Alberta
Calgary, AB
- Full-time
Lead and support initiatives that leverage data analytics, technology, and automation to improve regulatory effectiveness.

BMO

Senior Manager, Journey Enablement, Acquire and One Client

Toronto, ON, Canada
BMOPLACE, Canada

$85,500.00 - $185,000.00 · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $85,500.00 - $185,000.00
Job type: Full-time
Apply by: Nov 7, 2026
Experience: Typically 7+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Posting language: English
Posted: Oct 5, 2026

Original job description

Application Deadline:

11/06/2026

Address:

33 Dundas Street West

Job Family Group:

Strategy & Change

We are seeking a well-rounded Senior Manager to join the Acquire and One Client, Journey Enablement team within Business Banking to drive performance and strategic outcomes in partnership with our Product, Digital, Marketing, Channels, Distribution and Risk teams. This role will lead initiatives focused on accelerating new-to-bank acquisitions and deepening existing client relationships. The successful candidate will drive the design and execution of strategic initiatives that fuel sustainable client growth, strengthen acquisition pipeline performance, and identify next-best actions to increase product adoption, cross-sell, engagement, and retention. In addition, they will identify opportunities to leverage AI to enhance or reimagine the client's experience, automate processes, and optimize the touchpoints across the journey. Reporting to the Director, Journey Enablement, Acquire & One Client, this role is responsible for supporting business strategy, identifying growth opportunities, and translating them into actionable plans through implementation, adoption, and benefits realization. This is a business-led transformation role, focused on setting the strategy, establishing business cases, and designing and implementing business processes and service improvements to achieve target business outcomes.

The successful candidate will:

Inform the future state vision and manage the delivery of a clear target-state journey that fuels the prospects pipeline, from awareness, inquire & educate, to driving action, across the acquisition funnel.

Laser focused on the customer journey and defining the key touchpoints, offers and engagement loops to effectively facilitate the optimal path to acquisition, in addition, promote relationship primacy, deepening and Treasury & Payments Services penetration.

Work in close partnership with, Product, Marketing, Analytics, Distribution and Digital to co-design the client and employee experience, while providing clear business problems, prioritized requirements, success measures and decision ownership before solutions enter sizing and build.

Collaborate directly with Marketing to develop the strategy, direction and plan to drive acquisition through the BMO.com channel.

Drives improvements across channels – both digital and in person- leveraging the concept of agile and MVP/POC approach to product & journey transformation.

Execute priority initiatives to achieve the future state vision for the journey, balancing client and employee value, business outcomes, risk and control requirements, delivery readiness, dependencies and platform capacity.

Drive increased acquisition across channels, improving the rate of conversion from prospect to acquired.

Track journey outcomes such as new client growth across channels, acquisition costs by channel, completion and abandon rates, conversion rate, attrition, funnel health, PPC, and cross-bank penetration (e.g. personal and wealth segments).

Develops the business case by identifying needs, analysing potential options and assessing expected return on investment.

Designs and produces regular and ad-hoc reports, and dashboards.

Ensures alignment between values and behaviour that fosters diversity and inclusion.

Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.

Acts as a trusted advisor to senior leaders for making business decisions and implementing strategic initiatives.

Stays abreast of industry and business trends through benchmarking and/or participation in professional associations.

Assists in the development of strategic plans.

Acts as the prime contact for internal/external stakeholder relationships, which may include regulators.

Leads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.

Leads the development of the communication strategy focusing on positively influencing or changing behaviour.

Ensures consistency of implementations and methodologies across businesses/groups.

Reviews proposed function/project team outputs for implications to workflow design.

Documents processes (including, but not limited to, process flows, playbooks, etc.) for vetting, communicating, and implementing processes with stakeholders.

Ensures all processes meet established standards, effectively utilize templates and tools to track compliance and operational effectiveness standards.

Looks for opportunities to eliminate, simplify and automate processes. Recommends approaches or changes to streamline and integrate processes to improve overall efficiency.

Maintains current process documentation to ensure available for stakeholders as required.

Develops an understanding of organizational interactions and complexity to engage with the appropriate stakeholders.

Resolves issues regarding processes that are raised from all sources/stakeholders.

Operates at a group/enterprise-wide level and serves as a senior specialist resource across BMO.

Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to multiple, interdependent, complex problems.

Communicates abstract concepts in simple terms.

Fosters strong internal and external networks and works with and across multiple teams to achieve business objectives.

Anticipates trends and responds by implementing appropriate changes.

Broader work or accountabilities may be assigned as needed.

Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

What We're Looking For:

Hybrid role - able to come to BMO Place office at least 3 days a week (subject to change in line with organizational policy).

Significant experience leading business transformation, process redesign, operational excellence or digital enablement initiatives within a large, complex organization.

Experience in product sales, channel/distribution strategy, and/or acquisition strategy.

Experience leading customer experience transformation initiatives and presents a strong knowledge of digital product management methodologies and frameworks to effectively collaborate with our Digital & Technology partners.

Demonstrated ability to work in a highly collaborative business-product partnership model, co-creating vision, priorities and solutions with Digital and Technology leaders while maintaining accountability for business outcomes.

Proven ability to lead multiple complex initiatives simultaneously, balancing competing priorities, dependencies, stakeholder interests and delivery timelines.

Deep understanding of digital client experiences, onboarding, servicing, workflow automation, process simplification or channel transformation.

Demonstrated success partnering with Product, Digital and Technology teams to define business problems, shape solutions and deliver measurable client and business outcomes.

Ability to translate client, employee and business needs into actionable priorities, requirements and roadmap recommendations.

Strong systems thinking and process design skills, with the ability to assess end-to-end client journeys, identify root causes and drive enterprise-wide improvements.

Proven ability to influence and build alignment across diverse stakeholder groups without direct authority.

Experience using data, client feedback and operational insights to identify opportunities, prioritize investments and measure business outcomes.

Ability to thrive in ambiguity and build strong partnerships across Business Banking, Product, Digital, Technology, Operations and Governance teams.

Qualifications:

Typically 7+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.

Seasoned professional with a combination of education, experience and industry knowledge.

Program/Project management expertise- In-depth/Expert.

Knowledge of business analysis, project delivery practices and standards across the project lifecycle - Expert.

Thought leader in innovation, leverages AI tools to complete daily work activities – In-depth/Expert

Verbal & written communication skills - In-depth / Expert.

Analytical and problem solving skills - In-depth / Expert.

Influence skills - In-depth / Expert.

Collaboration & team skills; with a focus on cross-group collaboration - In-depth / Expert.

Able to manage ambiguity.

Data driven decision making - In-depth / Expert.

Salary:

$85,500.00 - $185,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Apply About employer

More about this job

Responsibilities

The Senior Manager will lead strategic initiatives to accelerate new-to-bank acquisitions and deepen existing client relationships across various business channels. They are responsible for driving business-led transformation, identifying growth opportunities, and leveraging AI to optimize client journeys and operational processes.

Requirements

Candidates must have 7+ years of relevant experience in business transformation, process redesign, or digital enablement within a large organization. A post-secondary degree is required, along with expert-level skills in project management, business analysis, and cross-functional collaboration.

Skills

Business transformation
Process redesign
Operational excellence
Digital enablement
Product sales
Channel strategy
Acquisition strategy
Digital product management
Workflow automation
Process simplification
Systems thinking
Stakeholder management
Data-driven decision making
Change management
Strategic planning

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Business Banking
Journey Enablement
AI
Digital Transformation
Acquisition Funnel
Treasury & Payments Services
Agile
MVP
POC
Business Case Development
Risk Management Framework
Change Management
Process Documentation
Stakeholder Engagement
Strategic Initiatives
Data Analytics
Customer Experience
Product Management
Operational Efficiency
Benchmarking
Communication Strategy
Workflow Design
Project Lifecycle
Business Analysis
Innovation
Cross-functional Collaboration
Performance Tracking
Strategy & Change
BMO Financial Group
Financial Services

Report this job