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Added 1 day ago
Expression of Interest - Radiation Therapist Tuition Sponsorship - Central Zone
Nova Scotia Health and IWK Health
Halifax, NS
Type of Employment: Permanent and Assignment Opportunities Available
Added 1 day ago
Expression of Interest - Radiation Therapist Tuition Sponsorship - Eastern Zone
Nova Scotia Health and IWK Health
Sydney, NS
Type of Employment: Permanent and Assignment Positions
Added 1 day ago
TU
Associate Recruiter Admissions Advisor
The University of British Columbia
Vancouver, BC
- $5,692.25 to $8,179.5 CAD / month
- Full-time
The Associate Recruiter Admissions Advisor is responsible for the implementation of a comprehensive undergraduate recruitment and admission process to ensure the university achieves new…
Added 1 day ago
UO
Associate Recruiter Admissions Advisor
University of British Columbia
Vancouver, BC · UBCV | Brock Hall (BRCK)
- $5,692.25 to $8,179.5 CAD / month
- Full-time
The Associate Recruiter Admissions Advisor is responsible for the implementation of a comprehensive undergraduate recruitment and admission process to ensure the university achieves new…
Added 1 day ago
B
BMO Capital Markets Summer 2027 Corporate Banking Analyst, Montreal
BMO
Montreal, QC · HO
- Full-time
You are a Canadian citizen, permanent resident of Canada, or an individual who is legally authorized to work in Canada and will not require sponsorship in the future
Added 2 days ago
Business Systems Analyst (Student Position)
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
This position is for students returning to school after their work term or requiring a placement as requirements for graduation. While not required, preference will be given to students…
Added 2 days ago
JF
Recruiter/Sales and Marketing
Jobs For All Inc.
Brampton, ON
- Full-time
…end-to-end hiring needs, including sourcing, screening, and placement. Services cover temporary, permanent, and contract positions across diverse industries. By simplifying and streamlining…
Added 2 days ago
CR
Senior Account Manager
Catch Recruitment
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
…searches progress efficiently from client assignment to successful…
Added 2 days ago
Trust Accounting & Settlement Technician (Student Position)
The Canada Life Assurance Company
London, ON
This position is for students returning to school after their work term or requiring a placement as requirements for graduation. While not required, preference will be given to students…
Added 2 days ago
Senior Manager Sourcing
Acuity Inc.
Brossard, QC
Added 3 days ago
Recruiter - Permanent Placement _ Canada
Manpower
Montreal, QC
Manpower is looking for a Recruiter - Permanent Placement that will act as a subject matter expert to a single or multi-market territory, be accountable for driving successful recruitment…
Added 3 days ago
Recruiter - Permanent Placement _ Canada
ManpowerGroup
Montreal, QC
Manpower is looking for a Recruiter - Permanent Placement that will act as a subject matter expert to a single or multi-market territory, be accountable for driving successful recruitment…
Added 3 days ago
B
BMO Capital Markets Investment Banking Summer 2027 Sophomore Analyst, Infrastructure Debt Capital Markets, Toronto
BMO
Toronto, ON · FCP
- Full-time
Provides financial modeling, debt advisory, ratings advisory, bond underwriting, private placement, and capital markets execution services
Added 3 days ago
Technology Project Management Office (TPMO) Student
The Canada Life Assurance Company
London, ON · Toronto, ON
…students returning to school after their work term or requiring a placement as requirements for graduation. While not required, preference will be given to students enrolled in a registered…
Added 3 days ago
HR
Business Analysts Team Lead
Halifax Regional Municipality
Halifax, NS
- $90,466 to $117,079 CAD / year
- Full-time
Halifax Regional Municipality is inviting applications for the full-time, permanent position of Team Lead, Business Analysts, in the Project Management Office of Information Technology.
Added 4 days ago
Business Development (Student Position)
The Canada Life Assurance Company
Winnipeg, MB
…students returning to school after their work term or requiring a placement as requirements for graduation. While not required, preference will be given to students enrolled in a registered…
Added 4 days ago
CL
Business Development (Student Position)
Canada Life
Winnipeg, MB
- Full-time
…students returning to school after their work term or requiring a placement as requirements for graduation. While not required, preference will be given to students enrolled in a registered…
Added 4 days ago
CL
Jr. Desktop Engineering Specialist (Student Position)
Canada Life
Toronto, ON
- Full-time
This position is for students returning to school after their work term or requiring a placement as requirements for graduation. While not required, preference will be given to students…
Added 4 days ago
CL
Jr. Desktop Engineering Specialist (Student Position)
Canada Life
Winnipeg, MB
- Full-time
This position is for students returning to school after their work term or requiring a placement as requirements for graduation. While not required, preference will be given to students…
Added 4 days ago
CL
Jr. Desktop Engineering Specialist (Student Position)
Canada Life
London, ON
- Full-time
This position is for students returning to school after their work term or requiring a placement as requirements for graduation. While not required, preference will be given to students…
Added 4 days ago
Senior Investment Analyst, Global Private Debt | Great West
The Canada Life Assurance Company
Winnipeg, MB · Toronto, ON
…Lifeco. Focused on the Canadian, U.S., and European private placement markets, the team originates, structures, and underwrites more than $4 billion of investments annually across…
Added 4 days ago
Jr. Desktop Engineering Specialist (Student Position)
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
This position is for students returning to school after their work term or requiring a placement as requirements for graduation. While not required, preference will be given to students…
Added 5 days ago
LI
Student Recruitment & Enrolment Specialist (Sales)
Learnwell Institute
Coquitlam, BC
- Full-time
Learnwell is a French language school in Surrey. Most of the people who come to us are newcomers and permanent-residency applicants who need genuine French proficiency - often at the NCLC 5…
Added 5 days ago
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Senior NOC Escalation analyst, Firewall support
BMO
Barrie, ON · Toronto, ON · SCC
- Full-time
Experience with Perform root cause analysis (RCA) and develop permanent corrective solutions
Added 5 days ago
B
Senior NOC Escalation analyst, Firewall support
BMO
Toronto, ON
- Full-time
Experience with Perform root cause analysis (RCA) and develop permanent corrective solutions

BMO

Senior NOC Escalation analyst, Firewall support

Toronto, ON, Canada

$70,000.00 - $150,000.00 · Full-time

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Job details

Pay: $70,000.00 - $150,000.00
Job type: Full-time
Apply by: Nov 18, 2026
Posting language: English
Posted: Oct 19, 2026

Original job description

The role is crucial for the smooth operation of BMO's network infrastructure. The responsibility to maintaining and supporting network systems, troubleshooting issues, and providing technical support to users.

Responsibilities also include installing, configuring, and supporting network devices, monitoring network performance, and ensuring system availability and reliability. They also perform network maintenance and system upgrades, provide technical support to staff members, and secure network systems by establishing and enforcing policies.

This role is essential for ensuring that the company's network systems are running smoothly and efficiently, which is vital for the organization's overall success and productivity

This position follows a standard Hybrid work schedule of 8:30 a.m. to 4:30 p.m.
Currently, two days in the office is required at one of two possible office locations: Barrie or Scarborough .
After-hours support is required, including after work from 9:00 p.m. and on weekends to support operational needs and planned activities.
Participation in an on-call rotation is required to provide after-hours support and respond to critical issues when needed.

KEY SKILLS & Experience:

7+ years of experience with Checkpoint and Juniper Firewalls and Subject Matter Expert for both Firewalls . Candidate will be the escalation contact for incidents that Level 1& Level 2 teams could not resolve.)
5 + years Routing & Switching: Ability to troubleshoot network connectivity end to end. Cisco, ACI, F5 Load balancers.
5 years of experience with advanced Network & Infrastructure Engineering and Escalation. Expertise includes:

Serves as the highest technical escalation point within NOC operations - covering network infrastructure incidents.
Strong expertise with resolving escalated tickets through to resolution, ensuring accurate documentation and timely closure in accordance with SLA requirements
Deep experience with leading troubleshooting and resolution of complex routing, switching, firewall, wireless, VPN, and connectivity incidents
Significant experience with performing advanced troubleshooting using packet analysis, traffic analysis, logs, monitoring data, and network telemetry
Extensive experience with supporting major incident response and lead resolution efforts for major incidents and service-impacting events, providing technical leadership during outages, migrations, and recovery activities
Experience with Perform root cause analysis (RCA) and develop permanent corrective solutions
5 years experience with Packet Capture & Protocol Analysis.

CORE Responsibilities:

Serve as the highest technical escalation point within NOC operations - covering network infrastructure incidents.
Subject Matter Expert for Checkpoint and Juniper Firewalls . Candidate will be the escalation contact for incidents that Level1& Level2 teams could not resolve.
Own escalated tickets through to resolution, ensuring accurate documentation and timely closure in accordance with SLA requirements
Lead troubleshooting and resolution of complex routing, switching, firewall, wireless, VPN, and connectivity incidents
Perform advanced troubleshooting using packet analysis, traffic analysis, logs, monitoring data, and network telemetry
Support major incident response and lead resolution efforts for major incidents and service-impacting events, providing technical leadership during outages, migrations, and recovery activities
Perform root cause analysis (RCA) and develop permanent corrective solutions
Routing & Switching: Ability to troubleshoot network connectivity end to end. Cisco, ACI, F5 Load balancers

Additional Information:

Restores service, changes, supports, and handles day-to-day activities 7/24/365 required to run the mission critical systems for the company ensuring business service levels are met and environments are managed. Monitors and ensures service restoration of infrastructure, applications (online and offline), and security, while meeting service level agreements. Provides the Help/Service Desk support, as well as coordinates and facilitates Incident Management, deploys changes to the production environment, and engages 3rd party providers contracted to the Bank during an incident. Provides immediate response to production program or system problems. Participates in testing cycles to ensure the ability to deploy and operability of infrastructure and applications. Deploys, implements, provisions applications and infrastructure per deployment plans and infrastructure build guides.

Provides technical expertise and oversight on the production floor, understanding the full process requirements (compliance, equipment, regulatory) in order to best understand and resolve production issues.
Manages complexity across business value, technology and interaction models.
Recommends and implements solutions based on analysis of issues and implications for the business.
Identifies emerging issues and trends to inform decision-making.
Conducts independent analysis and assessment to resolve strategic issues.
Establishes deep relationships at all levels within IT and business units, to effectively collaborate in business strategy.
Monitors and tracks performance, and addresses any issues.
Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
Participates in both internal and external regulatory inspections.
Works with other operations personnel to develop and implement the counter-measures necessary to improve production and equipment reliability as well as the compliance posture of the team.
Provides end to end technology support including computer, applications, network and storage, and root-cause analysis etc.
Drives and/or promotes new processes, systems, technology, and operations and expanded capabilities for performance, with the flexibility to align to the unique requirements of the project teams and deliverables.
Proactively monitors system performance and identifies operational improvements, in ensuring smooth and consistent customer and business partner delivery.
Supports deployment activities, managing implementation issues to resolution.
Provides initial triage, investigation and ensures fast turnaround times on issue/incident resolution.
Monitors technical infrastructure, applications and/or business transactions through automated systems and instrumentation across the environment.
Provides inbound call assistance to end-users for application, technical, and IMACD needs leveraging the knowledge base and/or run books available.
Collaborates and engages with the appropriate areas across the bank.
Develops or helps to develop the knowledge assets required for the operation.
Promotes adherence to standards and industry best practices.
Develops an understanding of organizational interactions and complexity to engage with the appropriate matrix areas.
Identifies opportunities to strengthen the operational capability, such as: sharing expertise to promote technical development, mentoring employees, building communities of practice and networks across technology.
Stays abreast of industry technical and business trends through participation in professional associations, practice communities & individual learning.
Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
Provides specialized consulting, analytical and technical support.
Exercises judgment to identify, diagnose, and solve problems within given rules.
Works independently and regularly handles non-routine situations.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:
Typically 4-7 years of work experience in IT or business environment and/or BS/BA or MBA/MS in computer science, engineering, information systems, math or business.
Understanding of Information Technology operating processes used for systems to ensure effective delivery including but not limited to IT Operations mandatory operating standards for monitoring, logging, and alerting.
Knowledge of support and operations practice, concepts, and technology obtained through formal training and/or work experience.
Technical and/or business functional knowledge of systems, tools, timing, and dependencies.
Deep knowledge and technical proficiency gained through extensive education and business experience.
Verbal & written communication skills - In-depth.
Collaboration & team skills - In-depth.
Analytical and problem solving skills - In-depth.
Influence skills - In-depth.
Data driven decision making - In-depth.

Salary:

$70,000.00 - $150,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

Serve as the highest-level NOC escalation point for network infrastructure incidents, owning complex tickets and troubleshooting firewall, routing, switching, wireless, VPN, and connectivity issues through resolution. Lead major incident response, perform root cause analysis, maintain service levels, and support network changes, upgrades, and ongoing operations.

Requirements

The role calls for 7+ years of Check Point and Juniper firewall experience, along with 5+ years in routing and switching, network engineering and escalation, and packet capture and protocol analysis. Candidates should have strong end-to-end troubleshooting, incident leadership, analytical, communication, and collaboration skills; a computer science, engineering, information systems, mathematics, or business degree is listed as typical background.

Skills

Check Point Firewalls
Juniper Firewalls
Routing And Switching
Cisco
Application Centric Infrastructure (ACI)
F5 Load Balancers
Network Troubleshooting
Packet Capture And Protocol Analysis
Firewall Support
Wireless Networking
VPN
Incident Management
Root Cause Analysis
Major Incident Response
Network Monitoring

Benefits

Health Insurance
Tuition Reimbursement
Accident Insurance
Life Insurance
Retirement Savings Plans
Performance-Based Incentives
Discretionary Bonuses

Visa sponsorship

Not detected in the job text

Keywords

Check Point
Juniper
Firewalls
Routing
Switching
Cisco
Application Centric Infrastructure (ACI)
F5 Load Balancers
Packet Capture
Protocol Analysis
Network Infrastructure
Wireless Networking
VPN
Network Telemetry
Traffic Analysis
Log Analysis
Incident Management
Major Incident Response
Root Cause Analysis
Network Monitoring
Infrastructure Engineering
Change Management
Production Support
Service Restoration
Risk Management
Compliance
On-Call Support

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