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Added 3 mins ago
T
Senior IT Developer
TD
Toronto, ON
- Full-time
Responsible for developing and documenting detailed solution design within SDS and act as an application SME through the design and development lifecycle ensuring alignment with Architecture
Added 3 mins ago
T
Software Engineer II (Java/Spring)
TD
Toronto, ON
- Full-time
Develop new features and perform unit / component test for new application development initiatives aligned to business needs and in accordance with technology architecture standards
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T
Data Engineer Intern/Co-op (Winter 2027)
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 3 mins ago
SL
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Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
Support the development of new and existing tools and resources to advance the brand strategy including playbooks, quick reference guides, training etc.
Added 3 mins ago
M
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- Full-time
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Medical Advisor Neuroscience
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- Full-time
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Human Resources Director
Strik, Baldinelli, Moniz Ltd.
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- Full-time
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Core Software Developer
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…highly valued, engaged, and have opportunities for professional development. Our roots are medical and digital, our passion is contagious, and our people are amongst the…
Added 3 mins ago
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Dental Administrator - Tower Dental
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…access to the advanced treatment technologies and training & development, and…
Added 3 mins ago
CO
Manager of Operations Administration
City of St. Catharines
St. Catharines, ON
- Full-time
Provide supervision and leadership, in conjunction with the development and execution of processes and policies for the department and administrative team of 8 employees.
Added 3 mins ago
C
Client Engagement Associate
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Quebec, QC · Place CIBC
- Full-time
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
Added 3 mins ago
C
Client Engagement Associate, 15h/week - Ville St-Georges
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Saint-Georges, QC · Ville St-Georges
- Part-time
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Added 3 mins ago
C
Client Engagement Associate, 15h/week - St-Eustache
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Saint-Eustache, QC · St-Eustache
- Part-time
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
Added 3 mins ago
C
Consultant, Process Engineering
CIBC
Toronto, ON
- Full-time
…You’ll work closely with your team and assist in the planning, development, and implementation of a process strategy that will build the bank of the future. You will be tasked with…
Added 3 mins ago
C
Sr. Project Coordinator, IT
CIBC
Toronto, ON
- Full-time
…skills. In addition, you have strong knowledge of the software development lifecycle and enterprise development concepts. After hours and weekend support of project-related activities, will…
Added 3 mins ago
C
Associate, Mid-Market Investment Banking
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Toronto, ON
- Full-time
…preparation of extensive written documents including business development proposals and confidential information…
Added 3 mins ago
C
Executive Assistant
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Toronto, ON
- Full-time
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
Added 3 mins ago
CI
Seasonal Associate
Carters Inc.
Toronto, ON
- Part-time
If you are a CURRENT Carter’s employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally.
Added 3 mins ago
CI
Seasonal Associate
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- Part-time
If you are a CURRENT Carter’s employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally.
Added 3 mins ago
CI
sales associate
Carters Inc.
Prince Albert, SK
- Part-time
If you are a CURRENT Carter’s employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally.
Added 3 mins ago
FM
Sustaining Engineer – R&D
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Kitchener, ON
- $65,000 to $80,000 CAD / year
1-3 years of engineering experience in manufacturing, sustaining, quality, R&D, or product development (internships and co-op terms count), ideally in medical devices or another regulated…
Added 3 mins ago
FM
Research and Development Engineer (Junior)
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Kitchener, ON
- $65,000 to $80,000 CAD / year
Assist in the development of FluidAI’s next-gen medical devices through literature review, design, prototyping and testing.
Added 3 mins ago
FM
Research and Development Engineer (Intermediate)
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Kitchener, ON
- $75,000 to $90,000 CAD / year
Contribute to the development and filing of new intellectual property.
Added 3 mins ago
B
Director, T&O Operational Risk Officer - Capital Markets & Commercial Banking
BMO
Toronto, ON · FCP
- Full-time
Development of comprehensive business unit risk profiles.
Added 3 mins ago
B
Strategic Change Manager
BMO
AB · BC · Toronto, ON · BMOPLACE
- Full-time
Assists in the development of strategic plans.

BMO

Senior Service Representative

Toronto, ON, Canada
YNG, Canada

$40,500.00 - $80,000.00 · Full-time

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Job details

Pay: $40,500.00 - $80,000.00
Job type: Full-time
Apply by: Oct 30, 2026
Experience: Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
Posting language: English
Posted: Oct 28, 2026

Original job description

Application Deadline:

10/29/2026

Address:

250 Yonge Street

Job Family Group:

Wealth Sales & Service

Hybrid Model: 2-4 in-office days

Gathers and formats data into regular and ad-hoc reports, and dashboards.
Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities.
May function as a problem-solving resource for more junior staff.
Organizes work information to ensure accuracy and completeness.
Reviews all work items to ensure all in good order requirements have been received.
Handles written correspondence to advisors for cases requiring clarification or further documentation.
Executes routine tasks such as service requests, transactions, queries, etc. within relevant service level agreements.
Provides accurate and timely processing of transactions, activities, services, etc. to respond to stakeholder requests in compliance with regulatory and risk controls.
Provides accurate, consistent, and knowledgeable responses to internal/external stakeholder questions and requests.
Follows documented policies and procedures to execute day-to-day transactions, activities, processes and meet all Service Level Agreements (SLAs).
Checks and reconciles information and documentation to ensure accuracy and completeness.
Analyzes data and information to provide insights and recommendations.
Identifies and analyzes issues and problems and resolves in a timely manner or escalates as required.
Communicates and collaborates with internal and external stakeholders to deliver on business objectives.
Develops and maintains effective relationships with internal and external stakeholders to execute work and fulfill service delivery expectations.
Develops and maintains an understanding of the regulatory requirements and risks inherent in the operations to take appropriate actions and maintain operational integrity.
Collaborates in the development / implementation of new processes/systems and changes / improvements to existing systems and processes.
Supports the development of tools and delivery of training focused on delivering business results.
Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.
Analyzes issues and determines next steps.
Broader work or accountabilities may be assigned as needed.

Qualifications:

Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
Knowledge and experience using relevant systems and technology – Good.
Knowledge and understanding of the business unit’s key products and services, processes and controls – Good.
Knowledge of the risk and regulatory requirements of the business – Good.
Prioritization skills – Good.
Customer service skills – Good.
PC skills (MS Word, Excel, PowerPoint) – Good.
Unitrax and Fundserv - Good.
Segregated Fund administration - Good.
Specialized knowledge.
Verbal & written communication skills - Good.
Organization skills - Good.
Collaboration & team skills - Good.
Analytical and problem solving skills - Good.

Salary:

$40,500.00 - $80,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Senior Service Representative gathers and formats data for reports while managing routine transactions and service requests in compliance with regulatory standards. They also collaborate with stakeholders to resolve issues, support change management activities, and ensure all documentation is accurate and complete.

Requirements

Candidates should have 2-3 years of relevant experience and a post-secondary degree in a related field. Proficiency in business systems, risk and regulatory requirements, and strong analytical and customer service skills are required.

Skills

Data analysis
Reporting
Change management
Problem solving
Transaction processing
Regulatory compliance
Risk management
Stakeholder management
Customer service
MS Word
Excel
PowerPoint
Unitrax
Fundserv
Segregated fund administration
Communication skills

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans

Visa sponsorship

Not detected in the job text

Keywords

Wealth Sales
Service
Data analysis
Dashboards
Change management
Regulatory compliance
Risk controls
Stakeholder management
Transaction processing
SLA
Unitrax
Fundserv
Segregated fund administration
MS Word
Excel
PowerPoint
Financial services
Reporting
Problem solving
Operational integrity

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