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Added 3 mins ago
TC
Product Support Sales Representative (PSSR) - Crushing
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Concord, ON
- Full-time
Toromont Cat is seeking a PSSR to join our team in Concord, ON. The goal of the Product Support Sales Representative (PSSR) - Crushing is to establish, qualify and maintain contact with our…
Added 3 mins ago
Customer Care Representative-Sudbury, Ontario
Sonova AG
Sudbury, ON
If so, we think you belong here at Connect Hearing as a Customer Care Representative!
Added 3 mins ago
CF
Member Services Rep
Crunch Fitness Canada
Winnipeg, MB
- $16.4 CAD / hour
- Part-time
Join our dynamic team as a Member Services Representative and be a key contributor to creating a warm, inviting atmosphere that enriches the lives of our team members and community. If…
Added 18 mins ago
Customer Service Representative
Price Industries Limited
Winnipeg, MB
Personal and Professional Development - We are committed to helping you reach your potential through training and education.
Added 18 mins ago
H
Executive Director
HealthCareersInSask.ca
Cupar, SK
- Full-time
QUALIFICATIONS: Must have a degree in business or related education/experience, nursing or other health care profession and a minimum of 5 years of practical experience as an organizational…
Added 18 mins ago
CW
Business Development Representative - Lumber
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- Full-time
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Added 18 mins ago
BS
Bilingual Sr. Sales Representative
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- $90,000 to $130,000 CAD / year
- Full-time
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Added 33 mins ago
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Added 33 mins ago
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- Full-time
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Added 33 mins ago
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Inside Sales Representative
0229f850-4aff-4275-beb3-9bf6c8fb1f1c
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- Full-time
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Added 48 mins ago
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Financial Advisor CIRO-ID
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Added 48 mins ago
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Financial Services Representative - Sherbrooke
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Added 48 mins ago
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Financial Services Representative - Lachine
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- Full-time
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Added 48 mins ago
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Financial Services Representative - Lévis
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Added 48 mins ago
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Financial Services Representative - Senneterre
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Financial Services Representative - Montreal Marché Central
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Added 48 mins ago
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Added 48 mins ago
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Added 48 mins ago
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Added 48 mins ago
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GRO Program – Actuary (Canada) (Waterloo)
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Added 48 mins ago
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Sales Representative
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- $70,000 to $1,000,000 USD / year
- Full-time
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Added 48 mins ago
GF
District Sales Representative
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- Full-time
…handling order management, delivery coordination, and relationship development in an assigned territory. Focus on expanding existing customer relationships and securing new business by…
Added 48 mins ago
MS
EV Business Representative
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Previous experience in sales, business development, or prospecting is an asset;
Added 1 hour ago
MF
Director Investment Research
Mackenzie Financial Corporation
Toronto, ON · Greater Toronto Area, ON
- Other
IGM is a diverse workplace committed to doing business inclusively - this starts with having a representative workforce! We encourage applications from all qualified candidates that…
Added 1 hour ago
MF
Manager, Mortgage Operations
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Toronto, ON · Greater Toronto, ON
- Other
Providing finance support as necessary on corporate and business development opportunities, including ad-hoc analysis, valuations and due diligence.

BMO

Senior Service Representative

Toronto, ON, Canada
YNG, Canada

$40,500.00 - $80,000.00 · Full-time

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Job details

Pay: $40,500.00 - $80,000.00
Job type: Full-time
Apply by: Oct 30, 2026
Experience: Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
Posting language: English
Posted: Oct 28, 2026

Original job description

Application Deadline:

10/29/2026

Address:

250 Yonge Street

Job Family Group:

Wealth Sales & Service

Hybrid Model: 2-4 in-office days

Gathers and formats data into regular and ad-hoc reports, and dashboards.
Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities.
May function as a problem-solving resource for more junior staff.
Organizes work information to ensure accuracy and completeness.
Reviews all work items to ensure all in good order requirements have been received.
Handles written correspondence to advisors for cases requiring clarification or further documentation.
Executes routine tasks such as service requests, transactions, queries, etc. within relevant service level agreements.
Provides accurate and timely processing of transactions, activities, services, etc. to respond to stakeholder requests in compliance with regulatory and risk controls.
Provides accurate, consistent, and knowledgeable responses to internal/external stakeholder questions and requests.
Follows documented policies and procedures to execute day-to-day transactions, activities, processes and meet all Service Level Agreements (SLAs).
Checks and reconciles information and documentation to ensure accuracy and completeness.
Analyzes data and information to provide insights and recommendations.
Identifies and analyzes issues and problems and resolves in a timely manner or escalates as required.
Communicates and collaborates with internal and external stakeholders to deliver on business objectives.
Develops and maintains effective relationships with internal and external stakeholders to execute work and fulfill service delivery expectations.
Develops and maintains an understanding of the regulatory requirements and risks inherent in the operations to take appropriate actions and maintain operational integrity.
Collaborates in the development / implementation of new processes/systems and changes / improvements to existing systems and processes.
Supports the development of tools and delivery of training focused on delivering business results.
Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.
Analyzes issues and determines next steps.
Broader work or accountabilities may be assigned as needed.

Qualifications:

Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
Knowledge and experience using relevant systems and technology – Good.
Knowledge and understanding of the business unit’s key products and services, processes and controls – Good.
Knowledge of the risk and regulatory requirements of the business – Good.
Prioritization skills – Good.
Customer service skills – Good.
PC skills (MS Word, Excel, PowerPoint) – Good.
Unitrax and Fundserv - Good.
Segregated Fund administration - Good.
Specialized knowledge.
Verbal & written communication skills - Good.
Organization skills - Good.
Collaboration & team skills - Good.
Analytical and problem solving skills - Good.

Salary:

$40,500.00 - $80,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Senior Service Representative gathers and formats data for reports while managing routine transactions and service requests in compliance with regulatory standards. They also collaborate with stakeholders to resolve issues, support change management activities, and ensure all documentation is accurate and complete.

Requirements

Candidates should have 2-3 years of relevant experience and a post-secondary degree in a related field. Proficiency in business systems, risk and regulatory requirements, and strong analytical and customer service skills are required.

Skills

Data analysis
Reporting
Change management
Problem solving
Transaction processing
Regulatory compliance
Risk management
Stakeholder management
Customer service
MS Word
Excel
PowerPoint
Unitrax
Fundserv
Segregated fund administration
Communication skills

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans

Visa sponsorship

Not detected in the job text

Keywords

Wealth Sales
Service
Data analysis
Dashboards
Change management
Regulatory compliance
Risk controls
Stakeholder management
Transaction processing
SLA
Unitrax
Fundserv
Segregated fund administration
MS Word
Excel
PowerPoint
Financial services
Reporting
Problem solving
Operational integrity

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