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Added 7 mins ago
A
Growth Marketing Manager
ArboStar
Remote, Canada
- Full-time
- Remote
You'll manage paid advertising, local SEO, analytics, reporting, and client relationships while working closely with Sales and Customer Success to convert opportunities into paying clients.
Added 7 mins ago
A
Accounting Manager I
Altec
Milton, ON
- Full-time
Partner with Sales, Service, Collections, Cash Applications, Shared Services, and U.S. accounting teams to resolve issues, support customer needs, and improve end-to-end business processes.
Added 7 mins ago
PC
Senior Manager Cyber Generalist
PwC Canada
Toronto, ON
- Full-time
Lead business development activities including sales, proposals, and building and maintaining sustainable client relationships across different financial services institutions.
Added 7 mins ago
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Business Development Manager – RMC Solutions
Giatec
Ottawa, ON
- Full-time
As our Business Development Manager for RMC (Ready Mixed Concrete) Solutions, you’ll open and grow relationships with ready-mix concrete producers across North America. You’ll be the person…
Added 23 mins ago
C
Full-Time Glaslyn Store Manager
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- Full-time
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Added 37 mins ago
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Added 37 mins ago
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Store Manager
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- Full-time
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Added 37 mins ago
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Sales and Service Coordinator
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L'Orignal, ON
- Full-time
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Montreal, QC
- Full-time
…had significant clinical experience as a hygienist, office manager or dental assistant. This candidate should be comfortable with frequent travel and be able to service current accounts and…
Added 37 mins ago
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TW – Sales Manager – Gérant.e des ventes
Traction
Mississauga, ON
- Full-time
Conduct visits to major customers with sales development specialists
Added 37 mins ago
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Sr Financial Analyst, Proprietary Products
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Calgary, AB
- Full-time
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Added 37 mins ago
AA
Product Manager
Altrom Auto Group Canada (Division of UAP Inc.)
Toronto, ON · Scarborough, ON
- Full-time
The Product Management Department is currently seeking a Product Manager. The selected candidate will assist the Senior Market Manager in implementing approved marketing strategies for…
Added 37 mins ago
AA
Product Manager
Altrom Auto Group Canada (Division of UAP Inc.)
Cambridge, ON
- Full-time
The Product Management Department is currently seeking a Product Manager. The selected candidate will assist the Senior Market Manager in implementing approved marketing strategies for…
Added 37 mins ago
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Specialist, Designated Beauty Advisor (DBA) - Cartier
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Vancouver, BC
- Full-time
…dental benefits, tuition assistance, and continuous learning and…
Added 51 mins ago
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Understanding of the CPG industry and experience in an insight or CPG business.
Added 51 mins ago
Retail Client Manager
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Toronto, ON
Set and drive the client workplan so it remains aligned to business priorities.
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Added 1 hour ago
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9 month contract | Assistant Manager, Guest Experience | Orchard Park
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Partner with other managers to review business data and metrics (e.g., profit and loss [P&L] statement) to inform planning processes (e.g., quarterly business review, sales planning, and…
Added 1 hour ago
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Front Office Manager
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- Full-time
…select us because we provide amazing opportunities, growth and development, a caring culture, and fantastic benefits…
Added 1 hour ago
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Business Development Manager
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- Full-time
Win new business. Build lasting partnerships. Shape what comes next. Seaboard Transport Group of Companies is partnering with Match and Fable to find a Montreal-based, bilingual Business…
Added 1 hour ago
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Sales Support Manager - Montreal (m/f/d)
Nordex North America
Montreal, QC
- Internship
The role of Sales Support Manager directly supports Nordex’s mission to develop and deliver clean power plants that make 100% renewable energy a reality for the world. As the Sales Support…
Added 1 hour ago
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Senior Manager, Capital Markets
CBRE
Toronto, ON
- Full-time
Lead development of scalablereporting processes and tools
Added 1 hour ago
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Lead, Program Partnerships & Projects, UCalgary Continuing Education
University of Calgary
Calgary, AB
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Reporting to the Manager, Administrative Operations, the Lead, Program Partnerships & Projects is a key member of the Office of the Associate Vice-President (Continuing Education) team and…
Added 1 hour ago
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Assistant Front Store Manager, Hourly Full Time Flexible Shifts
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Toronto, ON
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Added 1 hour ago
Sales Manager
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BMO

Senior Service Representative

Toronto, ON, Canada
YNG, Canada

$40,500.00 - $80,000.00 · Full-time

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Job details

Pay: $40,500.00 - $80,000.00
Job type: Full-time
Apply by: Oct 30, 2026
Experience: Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
Posting language: English
Posted: Oct 28, 2026

Original job description

Application Deadline:

10/29/2026

Address:

250 Yonge Street

Job Family Group:

Wealth Sales & Service

Hybrid Model: 2-4 in-office days

Gathers and formats data into regular and ad-hoc reports, and dashboards.
Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities.
May function as a problem-solving resource for more junior staff.
Organizes work information to ensure accuracy and completeness.
Reviews all work items to ensure all in good order requirements have been received.
Handles written correspondence to advisors for cases requiring clarification or further documentation.
Executes routine tasks such as service requests, transactions, queries, etc. within relevant service level agreements.
Provides accurate and timely processing of transactions, activities, services, etc. to respond to stakeholder requests in compliance with regulatory and risk controls.
Provides accurate, consistent, and knowledgeable responses to internal/external stakeholder questions and requests.
Follows documented policies and procedures to execute day-to-day transactions, activities, processes and meet all Service Level Agreements (SLAs).
Checks and reconciles information and documentation to ensure accuracy and completeness.
Analyzes data and information to provide insights and recommendations.
Identifies and analyzes issues and problems and resolves in a timely manner or escalates as required.
Communicates and collaborates with internal and external stakeholders to deliver on business objectives.
Develops and maintains effective relationships with internal and external stakeholders to execute work and fulfill service delivery expectations.
Develops and maintains an understanding of the regulatory requirements and risks inherent in the operations to take appropriate actions and maintain operational integrity.
Collaborates in the development / implementation of new processes/systems and changes / improvements to existing systems and processes.
Supports the development of tools and delivery of training focused on delivering business results.
Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.
Analyzes issues and determines next steps.
Broader work or accountabilities may be assigned as needed.

Qualifications:

Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
Knowledge and experience using relevant systems and technology – Good.
Knowledge and understanding of the business unit’s key products and services, processes and controls – Good.
Knowledge of the risk and regulatory requirements of the business – Good.
Prioritization skills – Good.
Customer service skills – Good.
PC skills (MS Word, Excel, PowerPoint) – Good.
Unitrax and Fundserv - Good.
Segregated Fund administration - Good.
Specialized knowledge.
Verbal & written communication skills - Good.
Organization skills - Good.
Collaboration & team skills - Good.
Analytical and problem solving skills - Good.

Salary:

$40,500.00 - $80,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Senior Service Representative gathers and formats data for reports while managing routine transactions and service requests in compliance with regulatory standards. They also collaborate with stakeholders to resolve issues, support change management activities, and ensure all documentation is accurate and complete.

Requirements

Candidates should have 2-3 years of relevant experience and a post-secondary degree in a related field. Proficiency in business systems, risk and regulatory requirements, and strong analytical and customer service skills are required.

Skills

Data analysis
Reporting
Change management
Problem solving
Transaction processing
Regulatory compliance
Risk management
Stakeholder management
Customer service
MS Word
Excel
PowerPoint
Unitrax
Fundserv
Segregated fund administration
Communication skills

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans

Visa sponsorship

Not detected in the job text

Keywords

Wealth Sales
Service
Data analysis
Dashboards
Change management
Regulatory compliance
Risk controls
Stakeholder management
Transaction processing
SLA
Unitrax
Fundserv
Segregated fund administration
MS Word
Excel
PowerPoint
Financial services
Reporting
Problem solving
Operational integrity

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