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Added 2 mins ago
T
Senior IT Developer
TD
Toronto, ON
- Full-time
May also be accountable for complex applications/systems development, programming /coding
Added 2 mins ago
T
Scrum Master I
TD
Toronto, ON
- Full-time
Requires understanding of the TDSA processes, procedures and systems
Added 2 mins ago
T
Data Engineer Intern/Co-op (Winter 2027)
TD
Toronto, ON
- Full-time
Interest or aptitude in Financial Systems and the Financial Industry
Added 2 mins ago
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Seller Experience Manager
RBGlobal
Burnaby, BC
- Full-time
…operational efficiency and seller satisfaction, and identify scalable systems, workflow improvements, and technology solutions that reduce friction and administrative…
Added 2 mins ago
CC
Core Software Developer
Circle Cardiovascular Imaging
Calgary, AB
- Full-time
The Software Developer is responsible for the development of the next generation cardiovascular post-processing software and the maintenance of our existing revenue-driving products. The…
Added 2 mins ago
M
Manager - Supply Chain
MineSense
Vancouver, BC
- Full-time
…enterprise resource planning or material requirements planning…
Added 2 mins ago
D
Dental Administrator - Tower Dental
dentalcorp
Calgary, AB · Tower Dental Clinic
- Full-time
…challenges together, and works with modern technology, tools, and systems so you can focus on what matters most: patient care, professional development, and practice…
Added 2 mins ago
FM
Sustaining Engineer – R&D
FluidAI Medical
Kitchener, ON
- $65,000 to $80,000 CAD / year
Basic understanding of manufacturing processes and quality systems
Added 2 mins ago
FM
Research and Development Engineer (Junior)
FluidAI Medical
Kitchener, ON
- $65,000 to $80,000 CAD / year
Application Screening: All applications are screened manually. We do not use AI or AI-Augmented Applicant Tracking Systems (ATS) to screen, assess, reject, or select candidates.
Added 2 mins ago
FM
Research and Development Engineer (Intermediate)
FluidAI Medical
Kitchener, ON
- $75,000 to $90,000 CAD / year
Application Screening: All applications are screened manually. We do not use AI or AI-Augmented Applicant Tracking Systems (ATS) to screen, assess, reject, or select candidates.
Added 2 mins ago
BC
Generalist, People & Culture - Canem Systems
Bird Construction
Mississauga, ON · Canem Mississauga
- Full-time
…(Industrial Construction), the Generalist, People & Culture - Canem Systems is responsible for providing professional human resource guidance and support and will facilitate people…
Added 2 mins ago
CS
Generalist, People & Culture - Canem Systems
Canem Systems Ltd.
Mississauga, ON · Canem Mississauga
- Full-time
Canem Systems is a leading full-service electrical and mechanical contractor, offering comprehensive services across Canada. Our expertise spans design assistance, pre-construction,…
Added 2 mins ago
Sales Applications Engineer (HVAC)
Oxygen8 Solutions Inc
Vancouver, BC · Toronto, ON
…buildings more energy-efficient. Our 100% electric ventilation systems improve air quality, reduce carbon footprints, and help people feel safe and comfortable in the spaces where they…
Added 3 mins ago
SF
Academic Services Assistant-Admissions
St. Francis Xavier University
Antigonish, NS
- Full-time
Proficiency working in an Office 365 environment. Familiarity and experience with student information systems (Banner) are considered an asset.
Added 3 mins ago
B
HVAC and Refrigeration Mechanic
BGIS
Edmonton, AB
- Full-time
…performed. The incumbent is responsible for operating facility systems, performing preventative and corrective maintenance, routine services on facility mechanical and other systems for the…
Added 3 mins ago
TF
Caregiver Support Worker - 1026
The Family Centre of Northern Alberta
AB · Edmonton, AB
- Full-time
…family group conferencing, circle processes, or related service systems is an asset;…
Added 3 mins ago
TF
Youth Coach - 1026
The Family Centre of Northern Alberta
AB · Edmonton, AB
- Full-time
Experience working with Children and Family Services, Child and Family Services Delivery, foster care, or child and youth serving systems is an asset;
Added 3 mins ago
MG
Senior Accountant
Madison Group of Companies
Toronto, ON · North York, ON
- Full-time
Proficiency in accounting software (e.g., Caseware, QuickBooks, Newstar, Yardi, or similar ERP systems)
Added 3 mins ago
TF
Family Time Support Worker - 1026
The Family Centre of Northern Alberta
AB · Edmonton, AB
- Full-time
Experience working with Children and Family Services, family support, reunification, or related service systems is an asset; and
Added 17 mins ago
H
Nurse Specialized in Wound, Ostomy & Continence (NSWOC)
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
…in the genitourinary, gastrointestinal, and/or integumentary systems. They provide specialized holistic assessment and management as an inter-professional team member and participate in…
Added 17 mins ago
Project Engineer
Kiewit
Oakville, ON · Toronto, ON · Etobicoke, ON
Observe functionality of installed equipment or systems to determine hazards and need for adjustments, relocation, or replacement
Added 17 mins ago
Product Specialist - Individual Insurance
Wawanesa Insurance
Calgary, AB · AB · Vancouver, BC · Wawanesa, MB · Winnipeg, MB · Moncton, NB · Dartmouth, NS · Kitchener, ON · Ottawa, ON · Toronto, ON · ON · Montreal, QC · Hybrid - Canada, ON · Edmonton, AB (Hybrid), AB · North York - Toronto, ON (Hybr, ON
Contribute to systems projects as a product subject matter expert (SME).
Added 17 mins ago
Administrative Officer
University of Guelph
Guelph, ON
…management, facilities management and developing strategies and systems to achieve the school’s financial goals, monitoring and managing operating budgets, and overseeing revenue generation…
Added 17 mins ago
HI
Auto Insurance Advisor
HUB International
Winnipeg, MB
- Part-time
Proficiency in windows-based computer systems
Added 17 mins ago
Consultant, Local Employee Experience - (Western Canada)
McDonald's Corporation
Toronto, ON
…stakeholders on People practices, policies, procedures, strategies and systems, to achieve self-sufficiency and shared…

BMO

Senior Service Representative

Toronto, ON, Canada
YNG, Canada

$40,500.00 - $80,000.00 · Full-time

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Job details

Pay: $40,500.00 - $80,000.00
Job type: Full-time
Apply by: Oct 30, 2026
Experience: Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
Posting language: English
Posted: Oct 28, 2026

Original job description

Application Deadline:

10/29/2026

Address:

250 Yonge Street

Job Family Group:

Wealth Sales & Service

Hybrid Model: 2-4 in-office days

Gathers and formats data into regular and ad-hoc reports, and dashboards.
Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities.
May function as a problem-solving resource for more junior staff.
Organizes work information to ensure accuracy and completeness.
Reviews all work items to ensure all in good order requirements have been received.
Handles written correspondence to advisors for cases requiring clarification or further documentation.
Executes routine tasks such as service requests, transactions, queries, etc. within relevant service level agreements.
Provides accurate and timely processing of transactions, activities, services, etc. to respond to stakeholder requests in compliance with regulatory and risk controls.
Provides accurate, consistent, and knowledgeable responses to internal/external stakeholder questions and requests.
Follows documented policies and procedures to execute day-to-day transactions, activities, processes and meet all Service Level Agreements (SLAs).
Checks and reconciles information and documentation to ensure accuracy and completeness.
Analyzes data and information to provide insights and recommendations.
Identifies and analyzes issues and problems and resolves in a timely manner or escalates as required.
Communicates and collaborates with internal and external stakeholders to deliver on business objectives.
Develops and maintains effective relationships with internal and external stakeholders to execute work and fulfill service delivery expectations.
Develops and maintains an understanding of the regulatory requirements and risks inherent in the operations to take appropriate actions and maintain operational integrity.
Collaborates in the development / implementation of new processes/systems and changes / improvements to existing systems and processes.
Supports the development of tools and delivery of training focused on delivering business results.
Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.
Analyzes issues and determines next steps.
Broader work or accountabilities may be assigned as needed.

Qualifications:

Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
Knowledge and experience using relevant systems and technology – Good.
Knowledge and understanding of the business unit’s key products and services, processes and controls – Good.
Knowledge of the risk and regulatory requirements of the business – Good.
Prioritization skills – Good.
Customer service skills – Good.
PC skills (MS Word, Excel, PowerPoint) – Good.
Unitrax and Fundserv - Good.
Segregated Fund administration - Good.
Specialized knowledge.
Verbal & written communication skills - Good.
Organization skills - Good.
Collaboration & team skills - Good.
Analytical and problem solving skills - Good.

Salary:

$40,500.00 - $80,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Senior Service Representative gathers and formats data for reports while managing routine transactions and service requests in compliance with regulatory standards. They also collaborate with stakeholders to resolve issues, support change management activities, and ensure all documentation is accurate and complete.

Requirements

Candidates should have 2-3 years of relevant experience and a post-secondary degree in a related field. Proficiency in business systems, risk and regulatory requirements, and strong analytical and customer service skills are required.

Skills

Data analysis
Reporting
Change management
Problem solving
Transaction processing
Regulatory compliance
Risk management
Stakeholder management
Customer service
MS Word
Excel
PowerPoint
Unitrax
Fundserv
Segregated fund administration
Communication skills

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans

Visa sponsorship

Not detected in the job text

Keywords

Wealth Sales
Service
Data analysis
Dashboards
Change management
Regulatory compliance
Risk controls
Stakeholder management
Transaction processing
SLA
Unitrax
Fundserv
Segregated fund administration
MS Word
Excel
PowerPoint
Financial services
Reporting
Problem solving
Operational integrity

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