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Added 12 mins ago
MC
Member Services Representative - Part Time
Meridian Credit Union
Aylmer, ON
- $45,000 to $49,000 CAD / year
- Part-time
Develop goals with Manager that are clearly defined, measurable and achievable, and align them to business unit and strategic priorities for Meridian
Added 12 mins ago
FR
Service Advisor
Fraserway RV
Whitehorse, YT
- Full-time
You'll manage the customer experience throughout the service process, balancing customer expectations, technician workflow, repair timelines, and quality service.
Added 12 mins ago
F
Business Development Coordinator
Fasken
Toronto, ON · Montreal, QC · Vancouver, BC
- Full-time
Reporting to the Senior Manager, Business Development, this role is responsible for supporting the members and activities of the firm-wide Business Development (BD) Team. The BD Coordinator…
Added 12 mins ago
KD
Direct Support Professional - Mclean Coop
Karis Disability Services
Ottawa, ON
- Part-time
Realistic job preview at location, and meeting with the hiring manager
Added 12 mins ago
SD
Beauty Manager, Hourly Full Time Day Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Full-time
Prepares performance appraisals in association with Front Store Manager
Added 12 mins ago
SD
Beauty Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Winnipeg, MB
- Full-time
Prepares performance appraisals in association with Front Store Manager
Added 12 mins ago
KA
Body shop Manager
Kaizen Automotive Group
Calgary, AB
- Full-time
The Body Shop Manager is responsible for overseeing the daily production operations of the collision repair facility, ensuring vehicles move efficiently through the repair process while…
Added 12 mins ago
W
(CAN) Gérant de rayon leader, marchandise générale
Walmart
Baie-Comeau, QC
- Full-time
…partnership with the General Merchandise and Fashion Assistant Manager and ensure a high level of customer service and while ensuring task…
Added 12 mins ago
W
(CAN) Caissier
Walmart
Quebec, QC
- Part-time
…Cashier provides exemplary customer service during the checkout process to drive customer loyalty. A Cashier is a total loss champion, protecting company assets with a very keen eye for…
Added 12 mins ago
VC
Relational Security Officer
Vancouver Coastal Health
North Vancouver, BC
- $31.19 CAD / hour
- Temporary
…with established policies and procedures. Reporting to the Manager, Safety & Prevention and working under general supervision, the Relational Security Officer provides a proactive approach…
Added 12 mins ago
VC
Relational Security Officer
Vancouver Coastal Health
North Vancouver, BC
- $31.19 CAD / hour
- Part-time
…with established policies and procedures. Reporting to the Manager, Safety & Prevention and working under general supervision, the Relational Security Officer provides a proactive approach…
Added 12 mins ago
SI
SAP Senior Project Manager - Northeast-Canada Market Unit
SAP IT Business Systeme
Toronto, ON
- $190,000 to $240,000 CAD / year
- Full-time
…and scope of the role, as determined through the selection process. Where applicable, SAP may also provide variable incentive opportunities and additional benefits, subject to the terms of…
Added 12 mins ago
SC
Barista / Cashier
Sodexo Canada Ltd
Edmonton, AB
- Full-time
…perform other duties and responsibilities assigned by your…
Added 12 mins ago
F
Strategic Partnerships Manager (Canada)
Feathery
Remote, Canada
- Full-time
- Remote
…workflows that let firms spend their time on clients instead of process. We're proud to be backed by world-class investors who share that vision, including Portage Ventures, Allstate…
Added 12 mins ago
CG
Recreation Therapist
Christenson Group of Companies
Lacombe, AB
- Full-time
Contacts families and/or Power of Attorney during the assessment process for clarifications and further information
Added 12 mins ago
B
Senior Service Representative
BMO
Toronto, ON · YNG
- Full-time
…customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your…
Added 12 mins ago
B
Private Wealth Administrative Assistant - Vaughan, Winter 2027 (Co-op/Internship) - 4 months
BMO
Vaughan, ON · VMC
- Full-time
Processes modifications and updates to departmental procedures for manager’s approval, ensuring new information and procedures are provided to the team.
Added 12 mins ago
B
Private Wealth Analyst, Winter 2027 (Co-op/Internship) - 4 months
BMO
Toronto, ON · FCP
- Full-time
…customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help…
Added 12 mins ago
P
Associate Creative Strategist
Phoenix
Toronto, ON
- $70,000 to $80,000 CAD / year
- Full-time
Comfortability reading performance data, such as ad-level results in Meta Ads Manager, and communicating what to make next.
Added 12 mins ago
T
District Manager - Hamilton
Torstar
Hamilton, ON
- Full-time
We are committed to providing an inclusive and barrier-free recruitment process ensuring equal access to employment opportunities for candidates, including persons with disabilities. In…
Added 12 mins ago
K
Director, Lifecycle & Organic Growth
KOHO
Remote, Canada
- Full-time
- Remote
…model, two-part peer QA on every send, a tiered legal review process, and an incident and continuity framework designed for a regulated financial institution. Your job is to scale what's…
Added 12 mins ago
IF
Manager, M365 and End-User Software
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
As a Manager, M365 and End-User Software, you will play a key role in advancing the solutions that support the growth, digital experience and transformation of iA Financial Group and its…
Added 12 mins ago
CC
Retail Shift Leader
Canna Cabana
Bracebridge, ON · Muskoka, Bracebridge, ON
- $17.95 to $19.5 CAD / hour
- Part-time
Oversee the responsibilities of the Store Manager in the absence of SM or ASM
Added 12 mins ago
CC
Retail Store Manager
Canna Cabana
Toronto, ON · Wellesley, Toronto, ON
- $50,000 CAD / year
- Full-time
Our retail Cannabis Retail Store Manager (SM) is vital to delivering a distinctive shopping experience. The SM is primarily responsible for working collaboratively with the company…
Added 12 mins ago
O&
Assistant Manager, Restaurants - Canoe
Oliver & Bonacini
Toronto, ON
- Full-time
We are seeking an Assistant Restaurant Manager who is passionate about hospitality, thrives in a professional, high-standard environment, and is eager to grow within one of Canada’s most…

BMO

Senior Service Representative

Toronto, ON, Canada
YNG, Canada

$40,500.00 - $80,000.00 · Full-time

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Job details

Pay: $40,500.00 - $80,000.00
Job type: Full-time
Apply by: Nov 11, 2026
Experience: Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
Posting language: English
Posted: Nov 9, 2026

Original job description

Application Deadline:

11/10/2026

Address:

250 Yonge Street

Job Family Group:

Customer Shared Services

Provides support and service for the Investment Operations function of BMO’s business stakeholders and customers. Executes and delivers on Investment product and service processes ensuring adherence with financial and regulatory controls and operational guidelines.

Gathers and formats data into regular and ad-hoc reports, and dashboards.
Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities.
May function as a problem-solving resource for more junior staff.
Organizes work information to ensure accuracy and completeness.
Executes routine tasks such as service requests, transactions, queries, etc. within relevant service level agreements.
Provides accurate and timely processing of transactions, activities, services, etc. to respond to stakeholder requests in compliance with regulatory and risk controls.
Provides accurate, consistent, and knowledgeable responses to internal/external stakeholder questions and requests.
Follows documented policies and procedures to execute day-to-day transactions, activities, processes and meet all Service Level Agreements (SLAs).
Checks and reconciles information and documentation to ensure accuracy and completeness.
Analyzes data and information to provide insights and recommendations.
Identifies and analyzes issues and problems and resolves in a timely manner or escalates as required.
Communicates and collaborates with internal and external stakeholders to deliver on business objectives.
Develops and maintains effective relationships with internal and external stakeholders to execute work and fulfill service delivery expectations.
Develops and maintains an understanding of the regulatory requirements and risks inherent in the operations to take appropriate actions and maintain operational integrity.
Collaborates in the development / implementation of new processes/systems and changes / improvements to existing systems and processes.
Supports the development of tools and delivery of training focused on delivering business results.
Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.
Analyzes issues and determines next steps.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.
Qualifications:
Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
Knowledge and experience using relevant systems and technology – Good.
Knowledge and understanding of the business unit’s key products and services, processes and controls – Good.
Knowledge of the risk and regulatory requirements of the business – Good.
Prioritization skills – Good.
Customer service skills – Good.
PC skills (MS Word, Excel, PowerPoint) – Good.
Specialized knowledge.
Verbal & written communication skills - Good.
Organization skills - Good.
Collaboration & team skills - Good.
Analytical and problem solving skills - Good.

Salary:

$40,500.00 - $80,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Senior Service Representative supports investment operations by executing transactions, managing service requests, and ensuring adherence to regulatory and risk controls. They also analyze data to provide insights, collaborate with stakeholders, and assist in the implementation of new processes and systems.

Requirements

Candidates should have 2-3 years of relevant experience and a post-secondary degree in a related field. Proficiency in business systems, risk management, and strong analytical and communication skills are required.

Skills

Investment operations
Data reporting
Change management
Problem solving
Transaction processing
Regulatory compliance
Risk management
Stakeholder management
Data analysis
Process improvement
Training development
Prioritization
Customer service
MS Word
Excel
PowerPoint

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans

Visa sponsorship

Not detected in the job text

Keywords

Investment Operations
Customer Shared Services
Regulatory Controls
Risk Management Framework
Change Management
Data Dashboards
Service Level Agreements
Transaction Processing
Operational Integrity
Stakeholder Engagement
Process Improvement
Financial Controls
Reporting
Reconciliation
MS Office
Analytical Skills
Problem Solving
Business Strategy
Compliance
Training Delivery

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