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Added 13 mins ago
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Senior Mechanical Engineer
Sargent & Lundy
Toronto, ON · North York, ON
- Full-time
…not required unless specifically identified elsewhere in the job…
Added 13 mins ago
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Senior Service Representative
BMO
Toronto, ON · YNG
- Full-time
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Health Care Aide - Acute Care for Elderly ACE
William Osler Health System
Brampton, ON
- Part-time
…training and promotional opportunities. Guided by our accomplished senior leadership team, together we are driving our vision of patient-inspired health care without…
Added 13 mins ago
WO
Registered Practical Nurse - Stroke Unit
William Osler Health System
Brampton, ON
- Part-time
…training and promotional opportunities. Guided by our accomplished senior leadership team, together we are driving our vision of world-class health care inspired by our people and…
Added 13 mins ago
IF
Senior Developer
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
…solutions that support life insurance policy administration? As a Senior Developer, you will play a key role in the design, development, evolution, and quality of the team’s technology…
Added 13 mins ago
O&
Assistant Manager, Restaurants - Canoe
Oliver & Bonacini
Toronto, ON
- Full-time
Build strong relationships with guests, team members, vendors, and senior leadership
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EI
Executive Assistant
Ecolab Inc.
Calgary, AB
- Full-time
Five years of experience supporting senior leaders in an Executive Assistant or senior executive administration capacity.
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Personal Trainer, Bay Street
Equinox
Toronto, ON
- Full-time
Bonus opportunities for eligible trainers such as, but not limited to: New Trainer Bonus, Tri Annual Incentive Bonus, Senior Trainer Annual Bonus, and Member Referral Bonus
Added 13 mins ago
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Senior Project Manager
Chemtrade
North Vancouver, BC
- Other
The Senior Project Manager, North Vancouver 2030, is accountable for the planning, engineering, procurement, construction, commissioning, and handover of a major, multi-year program of…
Added 13 mins ago
C
Senior Traffic Engineer/Modeller
CIMA+
Toronto, ON · Burlington, Ontario
- $110,480 to $151,910 CAD / year
- Full-time
We are looking for Senior Traffic Engineer/Modeller to support our expanding transportation sector in Ontario and work on traffic operational studies, roadway and railway safety reviews,…
Added 13 mins ago
C
Senior Traffic Engineer/Modeller
CIMA+
Ottawa, ON · Burlington, Ontario
- $97,360 to $133,870 CAD / year
- Full-time
We are looking for Senior Traffic Engineer/Modeller to support our expanding transportation sector in Ontario and work on traffic operational studies, roadway and railway safety reviews,…
Added 13 mins ago
C
Intermediate Traffic Engineer/Modeller
CIMA+
Ottawa, ON · Burlington, Ontario
- $68,960 to $94,820 CAD / year
- Full-time
We are looking for Senior Traffic Engineer/Modeller to support our expanding transportation sector in Ontario and work on traffic operational studies, roadway and railway safety reviews,…
Added 13 mins ago
PC
Resourcing and Deployment Senior Associate, Assurance (Bilingual FR/EN)
Pwc Canada
Montreal, QC
- Full-time
As a Resourcing and Deployment Senior Associate, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t…
Added 13 mins ago
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Senior Relationship Manager - Royal Distinction
RBC
Toronto, ON
- Full-time
At RBC Direct Investing, our Senior Relationship Managers play a critical part of our team by providing expert support to new and existing High Net Worth/Ultra High Net Worth (HNW/UHNW)…
Added 13 mins ago
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AltaGas - Senior Partner, Workforce Capability & Talent Development
AltaGas Ltd.
Calgary, AB · AB - Calgary
- Full-time
…and Workforce Strategy, HR Technology and the business, the Senior Partner, Workforce Capability & Talent Development will shape AltaGas’ enterprise approach to employee capability…
Added 28 mins ago
UO
Senior Research Analyst, Pharmacoepidemiology
University of British Columbia
Victoria, BC · BOFF | Therapeutics Initiative (THRPI)
- $8,087.08 to $12,117.08 CAD / month
- Full-time
…the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or…
Added 28 mins ago
T
Senior Manager - Accounting Policy & Advisory
TD
Toronto, ON
- Full-time
…may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational…
Added 28 mins ago
T
Senior Treasury Asset and Liability Management Analyst
TD
Toronto, ON
- Full-time
…may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational…
Added 28 mins ago
NC
Manager, DEIB Programs and Engagement
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Ottawa, ON
- Full-time
You build trusted relationships with employees, senior leaders, community partners and other stakeholders.
Added 28 mins ago
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Senior Associate, Alternative Assets - SLC Management
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Toronto, ON · Waterloo, ON · Sun Life Waterloo King
- Full-time
Senior Associate, Alternative Assets – SLC Management
Added 28 mins ago
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Director, Patient Support Program Operations
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- Full-time
As a senior leader, you will oversee program performance, P&L, client relationships, operational excellence, compliance, innovation, and team development. You will work cross-functionally…
Added 28 mins ago
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Senior Associate, Alternative Assets - SLC Management
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Toronto, ON · Waterloo, ON · Sun Life Waterloo King
- Full-time
Senior Associate, Alternative Assets – SLC Management
Added 28 mins ago
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Lead Workforce Scientist
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- Full-time
Senior Individual Contributor | Workforce Intelligence Data Science, Research & Advisory
Added 28 mins ago
MU
Senior Development Officer
McGill University
ON
- Full-time
Please refer to the How to Apply for a Job (for External Candidates) job aid for instructions on how to apply.
Added 28 mins ago
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Senior Advisor, Capital markets and treasury
Desjardins
Montreal, QC · Complexe Desjardins Montréal
- Full-time
As a senior capital markets and treasury advisor, you help carry out financial market, capital market and treasury activities, projects and initiatives. You lead and influence development…

BMO

Senior Service Representative

Toronto, ON, Canada
YNG, Canada

$40,500.00 - $80,000.00 · Full-time

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Job details

Pay: $40,500.00 - $80,000.00
Job type: Full-time
Apply by: Nov 11, 2026
Experience: Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
Posting language: English
Posted: Nov 9, 2026

Original job description

Application Deadline:

11/10/2026

Address:

250 Yonge Street

Job Family Group:

Customer Shared Services

Provides support and service for the Investment Operations function of BMO’s business stakeholders and customers. Executes and delivers on Investment product and service processes ensuring adherence with financial and regulatory controls and operational guidelines.

Gathers and formats data into regular and ad-hoc reports, and dashboards.
Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities.
May function as a problem-solving resource for more junior staff.
Organizes work information to ensure accuracy and completeness.
Executes routine tasks such as service requests, transactions, queries, etc. within relevant service level agreements.
Provides accurate and timely processing of transactions, activities, services, etc. to respond to stakeholder requests in compliance with regulatory and risk controls.
Provides accurate, consistent, and knowledgeable responses to internal/external stakeholder questions and requests.
Follows documented policies and procedures to execute day-to-day transactions, activities, processes and meet all Service Level Agreements (SLAs).
Checks and reconciles information and documentation to ensure accuracy and completeness.
Analyzes data and information to provide insights and recommendations.
Identifies and analyzes issues and problems and resolves in a timely manner or escalates as required.
Communicates and collaborates with internal and external stakeholders to deliver on business objectives.
Develops and maintains effective relationships with internal and external stakeholders to execute work and fulfill service delivery expectations.
Develops and maintains an understanding of the regulatory requirements and risks inherent in the operations to take appropriate actions and maintain operational integrity.
Collaborates in the development / implementation of new processes/systems and changes / improvements to existing systems and processes.
Supports the development of tools and delivery of training focused on delivering business results.
Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.
Analyzes issues and determines next steps.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.
Qualifications:
Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
Knowledge and experience using relevant systems and technology – Good.
Knowledge and understanding of the business unit’s key products and services, processes and controls – Good.
Knowledge of the risk and regulatory requirements of the business – Good.
Prioritization skills – Good.
Customer service skills – Good.
PC skills (MS Word, Excel, PowerPoint) – Good.
Specialized knowledge.
Verbal & written communication skills - Good.
Organization skills - Good.
Collaboration & team skills - Good.
Analytical and problem solving skills - Good.

Salary:

$40,500.00 - $80,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Senior Service Representative supports investment operations by executing transactions, managing service requests, and ensuring adherence to regulatory and risk controls. They also analyze data to provide insights, collaborate with stakeholders, and assist in the implementation of new processes and systems.

Requirements

Candidates should have 2-3 years of relevant experience and a post-secondary degree in a related field. Proficiency in business systems, risk management, and strong analytical and communication skills are required.

Skills

Investment operations
Data reporting
Change management
Problem solving
Transaction processing
Regulatory compliance
Risk management
Stakeholder management
Data analysis
Process improvement
Training development
Prioritization
Customer service
MS Word
Excel
PowerPoint

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans

Visa sponsorship

Not detected in the job text

Keywords

Investment Operations
Customer Shared Services
Regulatory Controls
Risk Management Framework
Change Management
Data Dashboards
Service Level Agreements
Transaction Processing
Operational Integrity
Stakeholder Engagement
Process Improvement
Financial Controls
Reporting
Reconciliation
MS Office
Analytical Skills
Problem Solving
Business Strategy
Compliance
Training Delivery

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