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Added 1 day ago
H
IT Project Manager
HrBrain
Featured · Posted directly by employer
Waterloo, ON
- $70 CAD / hour
- Contract
Strong knowledge of Agile, Scrum, hybrid delivery methodologies, project governance, risk management, and enterprise technology delivery.
Added 14 mins ago
GT
Senior Project Manager, Level II
Greater Toronto Airports Authority
Toronto, ON
- Full-time
…million and may, at the higher end, exceed $50 million. The Senior Project Manager II will drive successful outcomes, influence forward-thinking management decisions and supports the…
Added 14 mins ago
SI
SAP Senior Project Manager - Northeast-Canada Market Unit
SAP IT Business Systeme
Toronto, ON
- $190,000 to $240,000 CAD / year
- Full-time
A track record of engaging senior executive stakeholders and maintaining accountability across multi-workstream programs.
Added 14 mins ago
F
Strategic Partnerships Manager (Canada)
Feathery
Remote, Canada
- Full-time
- Remote
…their client-facing workflows on Feathery, from onboarding and risk assessment to reconciling systems and generating proposals and…
Added 14 mins ago
B
Senior Service Representative
BMO
Toronto, ON · YNG
- Full-time
Provides accurate and timely processing of transactions, activities, services, etc. to respond to stakeholder requests in compliance with regulatory and risk controls.
Added 14 mins ago
K
Director, Lifecycle & Organic Growth
KOHO
Remote, Canada
- Full-time
- Remote
Set direction for organic acquisition across koho.ca, SEO, GEO (visibility in AI-powered search), app store optimization and content, alongside the senior domain lead who runs it day to day.
Added 14 mins ago
C
Senior Project Manager
Chemtrade
North Vancouver, BC
- Other
The Senior Project Manager, North Vancouver 2030, is accountable for the planning, engineering, procurement, construction, commissioning, and handover of a major, multi-year program of…
Added 14 mins ago
R
Senior Relationship Manager - Royal Distinction
RBC
Toronto, ON
- Full-time
At RBC Direct Investing, our Senior Relationship Managers play a critical part of our team by providing expert support to new and existing High Net Worth/Ultra High Net Worth (HNW/UHNW)…
Added 29 mins ago
T
Senior Manager - Accounting Policy & Advisory
TD
Toronto, ON
- Full-time
The Senior Manager – Accounting Policy and Advisory (i.e. Senior Specialized Finance Manager, Controller & Chief Accountant's Group, Accounting Policy and Advisory), is responsible for the…
Added 29 mins ago
T
Senior Treasury Asset and Liability Management Analyst
TD
Toronto, ON
- Full-time
…Bank’s balance sheet. You will provide analytical support to senior colleagues, help guide junior analysts and contribute to accurate, efficient and comprehensive…
Added 29 mins ago
SM
Senior Associate, Alternative Assets - SLC Management
SLC Management
Toronto, ON · Waterloo, ON · Sun Life Waterloo King
- Full-time
Senior Associate, Alternative Assets – SLC Management
Added 29 mins ago
SL
Senior Associate, Alternative Assets - SLC Management
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Waterloo King
- Full-time
Senior Associate, Alternative Assets – SLC Management
Added 29 mins ago
K
Controller, Family Office
KPMG
AB · Winnipeg, MB · Regina, SK · Saskatoon, SK · Calgary, AB · Edmonton, Alberta
- Full-time
Our Family Office practice is growing, and we are seeking a Senior Manager who will play a key role in delivering high-touch service to our family office clients. The successful candidate…
Added 30 mins ago
IF
Public Relations & Communications Manager
Ink Foundation
Canada
- Full-time
Manager, Pro Trading & Derivatives Communications
Added 30 mins ago
A
Senior Data & IT Project Manager
Adecco
Calgary, AB
- $107 to $124 CAD / hour
- Full-time
The Senior Data & IT Project Manager is responsible for leading large-scale digital transformation initiatives by coordinating Data & IT (D&IT) deliverables, managing cross-functional…
Added 30 mins ago
IG
Program Manager
Insight Global
Toronto, ON
- $70 to $90 CAD / hour
- Contract
Insight Global is seeking an experienced Senior Project Manager to support delivery of a strategic transformation initiative within Treasury & Payment Services (TPS). The successful…
Added 30 mins ago
E
Sr. Financial Analyst
e-STORAGE
Kitchener, ON
- Full-time
…collaborate with other team members in business development, project manager, legal and senior management to effectively manage financial risk and project risks to maximize value to…
Added 44 mins ago
GL
Senior Program Manager, Product Development / Gestionnaire principal(e) de programme, Développement de produits
Galvion LTD
Montreal, QC
- Full-time
Engage senior resource managers to build project teams, develop work packages, identify and mitigate risk, and build concept of operations for project execution and progress monitoring.
Added 44 mins ago
E
Portfolio Manager
eCapital
Barrie, ON
- Full-time
The Portfolio Manager, Platinum Clients is responsible for the strategic management, performance, and risk oversight of eCapital's highest-value client relationships. Serving as the primary…
Added 44 mins ago
FF
Manager, Regulatory Compliance
Foresters Financial
Toronto, ON
- Full-time
Develop reports on the RCM program, including identifying valuable metrics that effectively demonstrate the status of Compliance risk for the CCO, senior management, and the Board
Added 44 mins ago
F/
Senior Relationship Manager, Agriculture Commercial Financing
FCC / FAC
Camrose, AB
- Full-time
As a Senior Relationship Manager, Agriculture Commercial Financing, you'll build trusted relationships with agricultural producers, helping them achieve their goals through financial advice…
Added 1 hour ago
Senior HR Business Partner, Pacific Link - Edmonton - Referral Eligible
Trans Mountain
Edmonton, AB
Trans Mountain is seeking a collaborative, motivated, and values-driven individual to join our dynamic team as Senior HR Business Partner, Major Projects - Edmonton. In this position, you…
Added 1 hour ago
AW
Compliance Officer, Temporary - 12 Months
Aviso Wealth
Remote, Canada
- $85,000 to $95,000 CAD / year
- Temporary
- Remote
Reporting to the Senior Manager, Branch Examination, the Compliance Officer is responsible for conducting onsite and/or remote branch and sub-branch examinations of CIRO dealer business…
Added 1 hour ago
A
Senior Manager, Content Production, Learning Solutions
Autodesk
Toronto, ON
- Full-time
The Senior Manager, Learning Solutions will lead a multidisciplinary team and enterprise content production capability that combines contemporary media, AI-enabled innovation, and…
Added 1 hour ago
A
Senior Manager, Content Production, Learning Solutions
Autodesk
Toronto, ON
- Full-time
The Senior Manager, Learning Solutions will lead a multidisciplinary team and enterprise content production capability that combines contemporary media, AI-enabled innovation, and…
Added 1 hour ago
A
Senior Manager, Content Production, Learning Solutions
Autodesk
Montreal, QC
- Full-time
The Senior Manager, Learning Solutions will lead a multidisciplinary team and enterprise content production capability that combines contemporary media, AI-enabled innovation, and…

BMO

Senior Service Representative

Toronto, ON, Canada
YNG, Canada

$40,500.00 - $80,000.00 · Full-time

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Job details

Pay: $40,500.00 - $80,000.00
Job type: Full-time
Apply by: Nov 11, 2026
Experience: Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
Posting language: English
Posted: Nov 9, 2026

Original job description

Application Deadline:

11/10/2026

Address:

250 Yonge Street

Job Family Group:

Customer Shared Services

Provides support and service for the Investment Operations function of BMO’s business stakeholders and customers. Executes and delivers on Investment product and service processes ensuring adherence with financial and regulatory controls and operational guidelines.

Gathers and formats data into regular and ad-hoc reports, and dashboards.
Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities.
May function as a problem-solving resource for more junior staff.
Organizes work information to ensure accuracy and completeness.
Executes routine tasks such as service requests, transactions, queries, etc. within relevant service level agreements.
Provides accurate and timely processing of transactions, activities, services, etc. to respond to stakeholder requests in compliance with regulatory and risk controls.
Provides accurate, consistent, and knowledgeable responses to internal/external stakeholder questions and requests.
Follows documented policies and procedures to execute day-to-day transactions, activities, processes and meet all Service Level Agreements (SLAs).
Checks and reconciles information and documentation to ensure accuracy and completeness.
Analyzes data and information to provide insights and recommendations.
Identifies and analyzes issues and problems and resolves in a timely manner or escalates as required.
Communicates and collaborates with internal and external stakeholders to deliver on business objectives.
Develops and maintains effective relationships with internal and external stakeholders to execute work and fulfill service delivery expectations.
Develops and maintains an understanding of the regulatory requirements and risks inherent in the operations to take appropriate actions and maintain operational integrity.
Collaborates in the development / implementation of new processes/systems and changes / improvements to existing systems and processes.
Supports the development of tools and delivery of training focused on delivering business results.
Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.
Analyzes issues and determines next steps.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.
Qualifications:
Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
Knowledge and experience using relevant systems and technology – Good.
Knowledge and understanding of the business unit’s key products and services, processes and controls – Good.
Knowledge of the risk and regulatory requirements of the business – Good.
Prioritization skills – Good.
Customer service skills – Good.
PC skills (MS Word, Excel, PowerPoint) – Good.
Specialized knowledge.
Verbal & written communication skills - Good.
Organization skills - Good.
Collaboration & team skills - Good.
Analytical and problem solving skills - Good.

Salary:

$40,500.00 - $80,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Senior Service Representative supports investment operations by executing transactions, managing service requests, and ensuring adherence to regulatory and risk controls. They also analyze data to provide insights, collaborate with stakeholders, and assist in the implementation of new processes and systems.

Requirements

Candidates should have 2-3 years of relevant experience and a post-secondary degree in a related field. Proficiency in business systems, risk management, and strong analytical and communication skills are required.

Skills

Investment operations
Data reporting
Change management
Problem solving
Transaction processing
Regulatory compliance
Risk management
Stakeholder management
Data analysis
Process improvement
Training development
Prioritization
Customer service
MS Word
Excel
PowerPoint

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans

Visa sponsorship

Not detected in the job text

Keywords

Investment Operations
Customer Shared Services
Regulatory Controls
Risk Management Framework
Change Management
Data Dashboards
Service Level Agreements
Transaction Processing
Operational Integrity
Stakeholder Engagement
Process Improvement
Financial Controls
Reporting
Reconciliation
MS Office
Analytical Skills
Problem Solving
Business Strategy
Compliance
Training Delivery

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