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Added 13 mins ago
MC
Member Services Representative - Part Time
Meridian Credit Union
Aylmer, ON
- $45,000 to $49,000 CAD / year
- Part-time
Develop goals with Manager that are clearly defined, measurable and achievable, and align them to business unit and strategic priorities for Meridian
Added 13 mins ago
SI
SAP Senior Project Manager - Northeast-Canada Market Unit
SAP IT Business Systeme
Toronto, ON
- $190,000 to $240,000 CAD / year
- Full-time
In this role, you have to offer end-to-end delivery of the market unit's most complex programs. You hold full accountability for program outcomes - from planning through to business value…
Added 13 mins ago
TT
Customer Success Manager
trane technologies
Montreal, QC
- Full-time
Business Unit: BrainBox AI, a business of Trane Technologies
Added 13 mins ago
B
Senior Service Representative
BMO
Toronto, ON · YNG
- Full-time
Knowledge and understanding of the business unit’s key products and services, processes and controls – Good.
Added 13 mins ago
C
JavaScript Senior Developer - OTT Team (French Services) (Telework/Hybrid)
CBC/Radio-Canada
Montreal, QC
- Full-time
…product owners, project managers, architects and technical manager, your role is to ensure the smooth execution of product front-end development and coordinate the technical work required…
Added 28 mins ago
A
Sales Coordinator, Plumbing***Coordonnatrice, ventes - plomberie
Aliaxis
CA - Veterans - Office
- Full-time
Canplas is a North American business unit located in Barrie, Ontario. Our team develops and produces solutions that meet our clients’ most demanding expectations. We are passionate about…
Added 28 mins ago
CI
Sales Coordinator, Plumbing***Coordonnatrice, ventes - plomberie
Canplas Industries Ltd
CA - Veterans - Office
- Full-time
Canplas is a North American business unit located in Barrie, Ontario. Our team develops and produces solutions that meet our clients’ most demanding expectations. We are passionate about…
Added 28 mins ago
FH
Licensed Practical Nurse, Full Scope
Fraser Health
New Westminster, BC
- Part-time
Under the direction of the Manager, Clinical Operations or designate and in collaboration as a member of a multidisciplinary team; performs assessments, plans, implements and evaluates…
Added 28 mins ago
K
Controller, Family Office
KPMG
AB · Winnipeg, MB · Regina, SK · Saskatoon, SK · Calgary, AB · Edmonton, Alberta
- Full-time
Our Family Office practice is growing, and we are seeking a Senior Manager who will play a key role in delivering high-touch service to our family office clients. The successful candidate…
Added 43 mins ago
BI
Community Manager, Social & Content - 7 Days to Die | Gestionnaire de communauté, Réseaux sociaux et contenu - 7 Days to Die
Behaviour Interactive
Montreal, QC
- Full-time
…location-based entertainment (LBE). Meanwhile, our Original Games unit pushes our creative limits, with our signature IPs, including the iconic Dead by Daylight. Join us and be a part of…
Added 43 mins ago
GL
Senior Program Manager, Product Development / Gestionnaire principal(e) de programme, Développement de produits
Galvion LTD
Montreal, QC
- Full-time
As a Program Manager at Galvion, you will act as a business leader to drive the organization to meet its objectives in time, whilst maintaining or improving margin and meeting the desired…
Added 58 mins ago
Co-op/Intern Engineering Student - Electrical & CADD Specialist (May 2027)
Spartan Controls Ltd.
Calgary, AB
…customer requirements. This role reports to the Operations…
Added 58 mins ago
Manager, McOpCo Operations
McDonald's Corporation
Calgary, AB
We currently have an opportunity for a Manager, McOpCo Operations supporting the McOpCo Alberta market. The role leads a team of McOpCo Operations Consultants and is accountable for guest…
Added 58 mins ago
Patient Registration Clerk (bilingual) - Repost
Winnipeg Regional Health Authority
Winnipeg, MB
Department / Unit: Patient Registration - SBH
Added 58 mins ago
Mgr Administration Serv
Insurance Corporation of British Columbia
BC · Prince George, BC · Duncan, BC · Nanaimo, BC · Courtenay, BC · Victoria, Brit
We are seeking a highly organized and experienced Manager, Administration Services, to lead a team of administrative professionals in delivering exceptional claims and office administrative…
Added 1 hour ago
CC
Retail Shift Leader
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Tsuu T'Ina Nation 145, AB · Buffalo Run, Tsuut'ina, AB
- Part-time
Oversee the responsibilities of the Store Manager in the absence of SM or ASM
Added 1 hour ago
BH
Registered Nurse – Inpatient Mental Health #591-26
Brightshores Health System
Owen Sound, ON
- Part-time
Reporting to the Manager, the Registered Nurse (RN) works collaboratively in an inter-disciplinary team to provide patient care patients with acute mental health, addictions, dementia and…
Added 1 hour ago
AH
Program Manager, Operations and Network Administration - Alberta Care-First Network
Arthur Health Corporation
AB · Alberta, Canada
- Full-time
Help launch and grow the Alberta Care-First Network (ACFN). As Program Manager, Operations and Network Administration, you will lead launch readiness and day-to-day operations for a network…
Added 1 hour ago
CO
Environmental Services Engineer, Compliance-TS269
City of London, Canada
London, ON
- Full-time
Reporting to the Division Manager, Wastewater Treatment Operations, the Environmental Services Engineer is responsible for overseeing the development and implementation of a wastewater…
Added 1 hour ago
Recruitment & Development Coordinator
Panorama Mountain Resort
Panorama, BC
Work with EE manager on job fairs and recruitment drives as necessary.
Added 1 hour ago
S
Maintenance Technician - Millwright
Septodont
Cambridge, ON
- Full-time
…has a dotted line reporting relationship to the Production Manager. This role is responsible for all activities relating to the repair, modification and preventive maintenance on production…
Added 1 hour ago
Operations & Administrative Coordinator
Okanagan College
Kelowna, BC
Works with the Deans to identify the projections in each part of the budget. Monitors expenditures within each departmental and unit budget.
Added 1 hour ago
D
Section Manager
Desjardins
Montreal, QC · Levis, QC · Trois-Rivières, QC · Granby, QC
- Full-time
Support the immediate supervisor by helping with work organization and operational planning for the unit
Added 1 hour ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
…provides orthopedics and ophthalmology, operates a dialysis unit, and is renowned for its mental health programs and restorative seniors care. The Ross family takes pride in providing…
Added 1 hour ago
Senior Financial Analyst
CityofOttawa
Ottawa, ON
Reporting to the Manager of Financial Planning, the Senior Financial Analyst provides analytical resources to OPS including:

BMO

Senior Service Representative

Toronto, ON, Canada
YNG, Canada

$40,500.00 - $80,000.00 · Full-time

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Job details

Pay: $40,500.00 - $80,000.00
Job type: Full-time
Apply by: Nov 11, 2026
Experience: Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
Posting language: English
Posted: Nov 9, 2026

Original job description

Application Deadline:

11/10/2026

Address:

250 Yonge Street

Job Family Group:

Customer Shared Services

Provides support and service for the Investment Operations function of BMO’s business stakeholders and customers. Executes and delivers on Investment product and service processes ensuring adherence with financial and regulatory controls and operational guidelines.

Gathers and formats data into regular and ad-hoc reports, and dashboards.
Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities.
May function as a problem-solving resource for more junior staff.
Organizes work information to ensure accuracy and completeness.
Executes routine tasks such as service requests, transactions, queries, etc. within relevant service level agreements.
Provides accurate and timely processing of transactions, activities, services, etc. to respond to stakeholder requests in compliance with regulatory and risk controls.
Provides accurate, consistent, and knowledgeable responses to internal/external stakeholder questions and requests.
Follows documented policies and procedures to execute day-to-day transactions, activities, processes and meet all Service Level Agreements (SLAs).
Checks and reconciles information and documentation to ensure accuracy and completeness.
Analyzes data and information to provide insights and recommendations.
Identifies and analyzes issues and problems and resolves in a timely manner or escalates as required.
Communicates and collaborates with internal and external stakeholders to deliver on business objectives.
Develops and maintains effective relationships with internal and external stakeholders to execute work and fulfill service delivery expectations.
Develops and maintains an understanding of the regulatory requirements and risks inherent in the operations to take appropriate actions and maintain operational integrity.
Collaborates in the development / implementation of new processes/systems and changes / improvements to existing systems and processes.
Supports the development of tools and delivery of training focused on delivering business results.
Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.
Analyzes issues and determines next steps.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.
Qualifications:
Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
Knowledge and experience using relevant systems and technology – Good.
Knowledge and understanding of the business unit’s key products and services, processes and controls – Good.
Knowledge of the risk and regulatory requirements of the business – Good.
Prioritization skills – Good.
Customer service skills – Good.
PC skills (MS Word, Excel, PowerPoint) – Good.
Specialized knowledge.
Verbal & written communication skills - Good.
Organization skills - Good.
Collaboration & team skills - Good.
Analytical and problem solving skills - Good.

Salary:

$40,500.00 - $80,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Senior Service Representative supports investment operations by executing transactions, managing service requests, and ensuring adherence to regulatory and risk controls. They also analyze data to provide insights, collaborate with stakeholders, and assist in the implementation of new processes and systems.

Requirements

Candidates should have 2-3 years of relevant experience and a post-secondary degree in a related field. Proficiency in business systems, risk management, and strong analytical and communication skills are required.

Skills

Investment operations
Data reporting
Change management
Problem solving
Transaction processing
Regulatory compliance
Risk management
Stakeholder management
Data analysis
Process improvement
Training development
Prioritization
Customer service
MS Word
Excel
PowerPoint

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans

Visa sponsorship

Not detected in the job text

Keywords

Investment Operations
Customer Shared Services
Regulatory Controls
Risk Management Framework
Change Management
Data Dashboards
Service Level Agreements
Transaction Processing
Operational Integrity
Stakeholder Engagement
Process Improvement
Financial Controls
Reporting
Reconciliation
MS Office
Analytical Skills
Problem Solving
Business Strategy
Compliance
Training Delivery

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