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Added 6 mins ago
Manufacturing Engineer
Expand Reach Inc.
Aurora, ON
Full-time
Continuous Improvement: Drive Lean Manufacturing initiatives to reduce waste, improve throughput, increase First Pass Yield (FPY), and lower Cost of Poor Quality (COPQ).
Added 7 mins ago
Financial security advisor, Life and health insurance
Desjardins
Ottawa, ON · Beauharnois, QC · Châteauguay, QC · Dolbeau-Mistassini, QC · Drummondville, QC · Longueuil, QC · Mercier, QC · Montreal, QC · Quebec, QC · Repentigny, QC · Roberval, QC · Saguenay, QC · Sainte-Martine, QC · Salaberry-de-Valleyfield, QC · Caisse Desjardins de Drummondville
Full-time
4 weeks of flexible vacation starting in the first year
Added 7 mins ago
Wealth Management Advisor
Desjardins
Mascouche, QC · Caisse Desjardins Le Manoir
Full-time
4 weeks of flexible vacation starting in the first year
Added 1 hour ago
Dental Clerk, Dental Clinic
Nova Scotia Health and IWK Health
Halifax, NS
…many thousands of years prior to colonization. There are 13 First Nation communities across Nova Scotia, and more than 50 historic African Nova Scotian communities who also have a long,…
Added 1 hour ago
Caregiver/PSW (casual, part-time)
TheKey
Burlington, ON
Part-time · Other
…job duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability…
Added 2 hours ago
Registered Nurse/Registered Psychiatric Nurse (RN/RPN), Mental Health Emergency Department - BC Children’s Hospital
Sanya’k̓ula
Vancouver, BC
Full-time
A first in Canada: minimum Nurse to Patient Ratios (mNPRs) are being introduced in B.C.! The Provincial Health Services Authority (PHSA), alongside B.C.'s other regional health authorities,…
Added 2 hours ago
Store Manager - BOSS Store, St Foy
HUGO BOSS Canada, Inc.
Ste.-Foy, QC
Other
…expertise to create excellent customer experiences. Be among the first to bring our collections from the runway to the customers! Join our team and explore career opportunities that are…
Added 3 hours ago
Customer Service Representative - (FT)
Prometric
Toronto, ON · Greater Toronto Area, Canada
$38,000 CAD / year
Full-time
At least one year of work experience in customer service.
Added 6 hours ago
Packline
Mary Browns
Drumheller, AB
Up to $15 CAD / hour
Full-time
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Added 7 hours ago
Field Service Representative - Calgary, Alberta
3Si
Canada
Full-time
Join us - and be part of something that matters. The Field Service Representative is the first line of contact to the end user for all 3Si products and will be responsible for installing,…
Added 7 hours ago
Office Administrative Assistant
HealthCareersInSask.ca
Kindersley, SK
One (1) year experience in an office environment
Added 7 hours ago
Social Worker Degree
HealthCareersInSask.ca
Regina, SK
Full-time
1 year recognized postgraduate experience in community MHAS
Added 7 hours ago
Staff Diagnostic Neurophysiology Technologist, EEG Clinical - BC Children’s Hospital
Sanya’k̓ula
Vancouver, BC
Part-time
…approved institution or two years recent experience including one year recent paediatric experience or an equivalent combination of education, training and experience acceptable to the…
Added 7 hours ago
Staff Diagnostic Neurophysiology Technologist, EEG Clinical - BC Children’s Hospital
Sanya’k̓ula
Vancouver, BC
Full-time
…approved institution or two years recent experience including one year recent paediatric experience or an equivalent combination of education, training and experience acceptable to the…
Added 7 hours ago
Customer Experience Representative
City of Saint John
Saint John, NB
Full-time
Join us as a Customer Experience Representative!
Added 7 hours ago
Québec Territory Sales Representative - Eastern Canada
Pure Treats Primal Pet Foods, Inc.
Remote, Canada
Full-time · Remote
We’re seeking a dynamic and self-motivated Territory Sales Representative to join the PureBites® and Primal Pet Foods Team. Pease note that this is a remote position.
Added 7 hours ago
Ontario Territory Sales Representative – Eastern Canada
Pure Treats Primal Pet Foods, Inc.
Remote, Canada
Full-time · Remote
We’re seeking a dynamic and self-motivated Territory Sales Representative to join the PureBites® and Primal Pet Foods Team. Pease note that this is a remote position.
Added 8 hours ago
Asset Management Specialist - Asset Management Specialist - Mechanical
IMP Aerospace & Defence
Halifax, NS
Full-time
All IMP's benefits become effective on your first day of work, regardless of your position.
Added 8 hours ago
Customer Service Representative - (FT)
Prometric
Vancouver, BC · Metro Vancouver A, BC
$38,000 CAD / year
Full-time
At least one year of work experience in customer service.
Added 9 hours ago
Store Manager - BOSS Outlet, Halton Hills
HUGO BOSS Canada, Inc.
Halton Hills, ON
Other
…expertise to create excellent customer experiences. Be among the first to bring our collections from the runway to the customers! Join our team and explore career opportunities that are…
Added 9 hours ago
FT Justice Service Worker (Fairview & Georgian Court)
Connective
Kamloops, BC
Full-time
Diploma in a related Human/Social Service field and one (1) year recent related experience; or an equivalent combination of education, training and experience
Added 9 hours ago
PT Community Living Worker (Ember) |
Connective
Kamloops, BC
Full-time
Added 9 hours ago
Customer Service Representative - (FT)
Prometric
Toronto, ON
$38,000 CAD / year
Full-time
At least one year of work experience in customer service.
Added 9 hours ago
Continuing Care Worker (4 Positions)
Government of Nunavut
Gjoa Haven, NU
Full-time
These positions require shift work, including weekends and statutory holidays, as the facility operates on a 24/7 basis year-round.
Added 11 hours ago
Outside Sales Representative
Cross Country Canada Supplies & Rentals
Grande Prairie, AB
Full-time
We are currently seeking a motivated Outside Sales Representative to join our team at our Grande Prairie, Alberta branch. Candidates must be local to the Grande Prairie and surrounding…

BMO

Senior Service Representative-Global Trade Operations

Toronto, ON, Canada
YNG, Canada

Pay: $40,500.00 - $80,000.00
Job type: Full-time
Apply by: Oct 10, 2026
Experience: Typically, between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
Posting language: English
Posted: Sep 23, 2026

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Applications open in a new tab.

Original job description

Application Deadline:

10/09/2026

Address:

250 Yonge Street

Job Family Group:

Customer Shared Services

Admin position working 5 days in the office.

Handles all incoming and outgoing mail/registered mail and courier packages related to Import and Export Letters of Credit, Standby Letters of Credit and Bank Guarantees, Clean/Documentary Collections and Drafts. Ensures compliance with all regulatory topics and reporting requirements related to the products and processes it supports. Maintain scanning machines and printers and handle required testing at the request of Project team. Index and scan all documents related to import/export/standby LCs and Guarantees/Documentary and clean collections accurately in timely manner. Dealing with courier companies and handling all courier investigations.

Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities.
Organizes work information to ensure accuracy and completeness.
Executes routine tasks such as service requests, transactions, queries etc. within relevant service level agreements.
May function as a problem-solving resource for more junior staff.
Processes transactions, audit/reconciliation activities and/or actions internal business partner and/or external customer inquiries/requests as defined by documented policies, processes, and procedures. Ensures all Service Level Agreements(SLAs) are consistently met and that customer service is maintained at a high level.
Checks and reconciles information and documentation to ensure accuracy and completeness and to manage risks associated with transactions. Includes (but is not limited to) reviewing transactions to ensure full compliance with regulations and Bank requirements and maintaining confidentiality of both customer and Bank information.
Analyzes data and information to provide insights and recommendations.
Identifies and analyzes issues and problems and resolves discrepancies in a timely manner. Deals with clients directly to resolve issues and/or escalates as required.
Communicates and collaborates with internal and external stakeholders to deliver on business objectives.
Develops and maintains effective relationships with internal & external stakeholders to execute work and fulfill service delivery expectations.
Collaborates in development/implementation of new processes/systems and changes/improvements to existing systems and processes.
Understands the regulatory requirements, risks inherent in the operations, and ensures appropriate actions are taken and operational integrity is maintained.
Supports the development of tools and delivery of training focused on delivering business results.
Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.
Analyzes issues and determines next steps.
Broader work or accountabilities may be assigned as needed.

Qualifications:

Typically, between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
Knowledge and experience using relevant systems and technology.
Knowledge of international rules governing letter of credit practice –
Knowledge and understanding of the business unit’s key products and services, processes, and controls –
Knowledge of the risk and regulatory requirements of the business –
Analytical and problem-solving skills –
Prioritization skills –
Customer service skills –
PC skills (MS Word, Excel, PowerPoint) –
Verbal & written communication skills -
Organization skills -
Collaboration & team skills -

Salary:

$40,500.00 - $80,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The role involves managing import and export documentation, including Letters of Credit and Bank Guarantees, while ensuring full regulatory compliance. The representative will also handle courier investigations, reconcile transactions, and provide support for internal and external stakeholder inquiries.

Requirements

Candidates should have 2-3 years of relevant experience and a post-secondary degree in a related field. Proficiency in international trade rules, risk management, and standard office software is required.

Skills

Global trade operations
Letters of credit
Bank guarantees
Regulatory compliance
Documentary collections
Data analysis
Problem-solving
Customer service
Risk management
Reconciliation
Communication skills
Collaboration
MS Word
Excel
PowerPoint
Organization skills

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans

Visa sponsorship

Not detected in the job text

Keywords

Global Trade Operations
Letters of Credit
Bank Guarantees
Regulatory Compliance
Documentary Collections
Risk Management
Reconciliation
Courier Management
Change Management
Service Level Agreements
Data Analysis
Stakeholder Management
MS Word
Excel
PowerPoint
International Trade
Banking
Operations
Audit
Customer Service

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