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Added 9 mins ago
Customer Success Manager - Contract (Procurement)
Euna Solutions
ON · Oakville, Ontario
Full-time
As a Customer Success Manager, you will be responsible for ensuring that our B2B SaaS customers in the public sector are successful in achieving their desired outcomes and realizing the…
Added 9 mins ago
Customer Success Manager (Procurement)
Euna Solutions
ON · Oakville, Ontario
Full-time
As a Customer Success Manager, you will be responsible for ensuring that our B2B SaaS customers in the public sector are successful in achieving their desired outcomes and realizing the…
Added 9 mins ago
Director, Change Enablement
EQ Bank | Canada's Challenger Bank
Toronto, ON
Full-time
Post-secondary education in Business, Human Resources, Organizational Psychology, Organizational Development or a related field; graduate degree is an asset.
Added 9 mins ago
Economist
Ontario Securities Commission
Toronto, ON · CA ON Toronto
Full-time
Business UnitRegular, Full timeClosing Date: October 11, 2026
Added 23 mins ago
Senior Manager, Background Checks and Anti-Corruption (13-month contract)
Deloitte
Toronto, ON
Full-time
As a Senior Manager, Background Check and Anti-Corruption, you will:
Added 23 mins ago
Senior Policy Advisor
Elections Ontario
Toronto, ON · North York, ON
Full-time
The Strategic Planning and Portfolio Management division of Elections Ontario is seeking a results-oriented Senior Policy Advisor to join the Corporate Affairs unit, a diverse team of…
Added 23 mins ago
Bilingual Customer Excellence Associate
IMCD Group
Brampton, ON
Full-time
…requirements. You need to have a thorough knowledge of the business, its capabilities, principals, products, and the customer's industry and needs. Treating both internal and external…
Added 23 mins ago
Director, Insurance Operations
CI Financial
Toronto, ON
Full-time
Candidates may currently hold a Director or Senior Manager role. Demonstrated scope, operational accountability, and evidence of sustained delivery will matter more than current title or…
Added 23 mins ago
Senior Project Engineering Manager - Power Generation
LVI Associates
Toronto, ON · Greater Toronto Area, Canada
Full-time
Our client is seeking a Senior Project Engineering Manager to lead the execution of complex power generation projects across engineering and EPC delivery programs. This individual will…
Added 23 mins ago
Process Manager
Umbilical Advanced
Montreal, QC · Greater Montreal Metropolitan Area
Full-time
Following significant investment, continued growth and an ambitious transformation programme, the business is seeking an experienced Process Manager to lead manufacturing process…
Added 24 mins ago
Senior Manager, Electronic Payment Processing, GTB Payment Operations - Toronto
Scotiabank
Toronto, ON
…Scotiabank. As a member of the Electronic Processing team, the Senior Manager is responsible for contributing to the overall success of the division which processes payments valued at…
Added 24 mins ago
SENIOR MANAGER, PORTFOLIO MANAGEMENT
BDC
Mississauga, ON · Meadowvale
Full-time
The Senior Manager, Portfolio Management contributes in updating the Bank’s loan portfolio by processing service requests, annual reviews and satisfying conditions precedent required during…
Added 24 mins ago
Piping Superintendent
Hatch
Saskatoon, SK
…better world through positive change. With more than 70 years of business and technical expertise in mining, energy, and infrastructure, our 10,000 colleagues in 150 countries tirelessly…
Added 39 mins ago
Manager, People & Change
KPMG
Calgary, AB
Full-time
Our People & Change Advisory team is seeking a Manager to strengthen our Management Consulting practice. We are looking for an experienced professional with expertise in organizational…
Added 53 mins ago
Senior Engineer- Software
Marmon Technologies India Pvt Ltd
SK
Full-time
We are seeking a Senior Infrastructure & Cloud Automation Engineer to lead automation, cloud, and infrastructure operations across hybrid enterprise environments. The ideal candidate will…
Added 53 mins ago
Senior Product Marketing Manager (QuickBooks Migration)
Jobgether
Canada
Full-time
…all applications and next steps. Our partner is looking for a Senior Product Marketing Manager (QuickBooks Migration) based in…
Added 53 mins ago
Project Manager - Permanent - 4315
Parker Huggett - A Division of LRO Staffing
Ottawa, ON
Full-time
As Project Manager, you will take responsibility for the successful delivery of assigned construction projects while working closely with the estimating, field and senior management teams.
Added 53 mins ago
Senior Manager, Financial Reporting
UHN Foundation
Toronto, ON
Full-time
The Senior Manager, Financial Reporting is responsible for leading the Foundation's financial reporting, audit, compliance, and financial operations functions while providing strategic…
Added 53 mins ago
Senior Analyst, Market Intelligence
Vale Base Metals
Toronto, ON
Full-time
As a Senior Market Analyst, you will provide market intelligence and strategic insights across Vale Base Metals' portfolio. You will conduct macroeconomic, commodity, and pricing analysis,…
Added 53 mins ago
Lead Proposal Specialist
Meridia Recruitment Solutions, a KBRS Company
Toronto, ON
Full-time
Reporting to the Manager, Proposals, the Proposal Specialist will play a key role in developing strategic, client-focused proposals, pitches, and credential materials that support the…
Added 1 hour ago
Senior Applied AI Engineer
Urban Ridge Supplies
Toronto, ON
Full-time
The Senior Applied AI Engineer is responsible for designing, developing, and deploying advanced Gen AI and machine learning solutions that
Added 1 hour ago
Lead Full-Stack GenAI Engineer
Urban Ridge Supplies
Toronto, ON
Full-time
This is a Full-time, Permanent role based at our Vancity head office and will report directly to the Senior Manager, Generative and Cognitive AI . Candidates located in British Columbia…
Added 1 hour ago
Principal Forward Deployed Engineer
Urban Ridge Supplies
Toronto, ON
Full-time
The FDE Practice Manager is responsible for setting and elevating the Forward Deployed Engineering (FDE) capability across McCain, ensuring a high standard of technical excellence, business…
Added 1 hour ago
Senior Manager, Client Success – Enterprise
Dialogue
Toronto, ON · Montreal, QC
Your role as Senior Manager, Client Success – Enterprise
Added 1 hour ago
Senior Account Coordinator
Exocor
St. Catharines, ON
Full-time
We are an established and successful private business in the Niagara region seeking a detail-oriented, reliable Senior Accounting Coordinator to join our finance team. This role offers an…

BMO

Senior Service Representative-Global Trade Operations

Toronto, ON, Canada
YNG, Canada

Pay: $40,500.00 - $80,000.00
Job type: Full-time
Apply by: Oct 10, 2026
Experience: Typically, between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
Posting language: English
Posted: Sep 23, 2026

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Original job description

Application Deadline:

10/09/2026

Address:

250 Yonge Street

Job Family Group:

Customer Shared Services

Admin position working 5 days in the office.

Handles all incoming and outgoing mail/registered mail and courier packages related to Import and Export Letters of Credit, Standby Letters of Credit and Bank Guarantees, Clean/Documentary Collections and Drafts. Ensures compliance with all regulatory topics and reporting requirements related to the products and processes it supports. Maintain scanning machines and printers and handle required testing at the request of Project team. Index and scan all documents related to import/export/standby LCs and Guarantees/Documentary and clean collections accurately in timely manner. Dealing with courier companies and handling all courier investigations.

Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities.
Organizes work information to ensure accuracy and completeness.
Executes routine tasks such as service requests, transactions, queries etc. within relevant service level agreements.
May function as a problem-solving resource for more junior staff.
Processes transactions, audit/reconciliation activities and/or actions internal business partner and/or external customer inquiries/requests as defined by documented policies, processes, and procedures. Ensures all Service Level Agreements(SLAs) are consistently met and that customer service is maintained at a high level.
Checks and reconciles information and documentation to ensure accuracy and completeness and to manage risks associated with transactions. Includes (but is not limited to) reviewing transactions to ensure full compliance with regulations and Bank requirements and maintaining confidentiality of both customer and Bank information.
Analyzes data and information to provide insights and recommendations.
Identifies and analyzes issues and problems and resolves discrepancies in a timely manner. Deals with clients directly to resolve issues and/or escalates as required.
Communicates and collaborates with internal and external stakeholders to deliver on business objectives.
Develops and maintains effective relationships with internal & external stakeholders to execute work and fulfill service delivery expectations.
Collaborates in development/implementation of new processes/systems and changes/improvements to existing systems and processes.
Understands the regulatory requirements, risks inherent in the operations, and ensures appropriate actions are taken and operational integrity is maintained.
Supports the development of tools and delivery of training focused on delivering business results.
Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.
Analyzes issues and determines next steps.
Broader work or accountabilities may be assigned as needed.

Qualifications:

Typically, between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
Knowledge and experience using relevant systems and technology.
Knowledge of international rules governing letter of credit practice –
Knowledge and understanding of the business unit’s key products and services, processes, and controls –
Knowledge of the risk and regulatory requirements of the business –
Analytical and problem-solving skills –
Prioritization skills –
Customer service skills –
PC skills (MS Word, Excel, PowerPoint) –
Verbal & written communication skills -
Organization skills -
Collaboration & team skills -

Salary:

$40,500.00 - $80,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The role involves managing import and export documentation, including Letters of Credit and Bank Guarantees, while ensuring full regulatory compliance. The representative will also handle courier investigations, reconcile transactions, and provide support for internal and external stakeholder inquiries.

Requirements

Candidates should have 2-3 years of relevant experience and a post-secondary degree in a related field. Proficiency in international trade rules, risk management, and standard office software is required.

Skills

Global trade operations
Letters of credit
Bank guarantees
Regulatory compliance
Documentary collections
Data analysis
Problem-solving
Customer service
Risk management
Reconciliation
Communication skills
Collaboration
MS Word
Excel
PowerPoint
Organization skills

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans

Visa sponsorship

Not detected in the job text

Keywords

Global Trade Operations
Letters of Credit
Bank Guarantees
Regulatory Compliance
Documentary Collections
Risk Management
Reconciliation
Courier Management
Change Management
Service Level Agreements
Data Analysis
Stakeholder Management
MS Word
Excel
PowerPoint
International Trade
Banking
Operations
Audit
Customer Service

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