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Added 2 mins ago
Senior Project Manager
Manx Telecom Enterprise
Permanent North American Gaeltacht, ON
Internship
Vacancy Name Senior Project Manager Vacancy No VN1000 Function Syn - Delivery & Operations Work Location Greenhill Data Centre, IOM Business Park, Braddan, Isle of Man, IM2 2QZ Basis…
Added 1 hour ago
Senior Analyst, Events Operations
Walmart Canada
Mississauga, ON
Full-time
The Senior Analyst, Event Solutions Sourcing & Budgeting provides operational, financial, sourcing and project support for the planning and delivery of large-scale Walmart Canada events and…
Added 1 hour ago
Senior Manager Process Re-Engineering
RBC
Toronto, ON
Full-time
As the Senior Manager, Process Re-engineering, in Operations Process Engineering (OPE), you will report to the Director Operations Process Re-Engineering Practice & Optimization and play a…
Added 1 hour ago
Indigenous Relations Lead
Parsons Corporation
Kamloops, BC · Burnaby, BC
Full-time
You will serve as a senior advisor, client-facing Indigenous Relations lead, and functional manager. You will help clients and project teams navigate consultation and engagement…
Added 2 hours ago
Senior Manager, Business Systems
Docker
Remote, Canada
Full-time · Remote
We're looking for a Senior Manager, Business Systems to lead our Salesforce development and administration team and drive the architecture, roadmap, and day-to-day operational health of our…
Added 2 hours ago
Senior Project Manager
Jacobs
Burnaby, BC
$150,000 to $220,500 USD / year
Full-time
…transportation infrastructure investments in British Columbia. As a Senior Project Manager, you'll be responsible for leading the delivery of major transportation infrastructure projects…
Added 2 hours ago
Senior Project Manager (Tech/IoT)
Blackstone Energy
Toronto, Ontario
Full-time
The Senior Project Manager is responsible for leading and executing complex IoT projects across the Ontario region within Blackstone Energy Services’ portfolio. This role involves managing…
Added 2 hours ago
Senior Manager, Market Mortgage Broker Conduct
Financial Services Regulatory Authority of Ontario (FSRA)
Toronto, ON
Full-time
Accountable for managing the delivery of Market Conduct compliance of Mortgage Brokers including related programs and services in support of overall Market Conduct department strategies.
Added 2 hours ago
Program Manager - Community Integration - Regular full-time - 2026-18899 (2026-18899)
Sunnybrook
Toronto, ON
Full-time
As a member of the Integrated Care & System Partnerships portfolio, the Program Manager is a leader who will support the development, delivery and ongoing management of transitional and…
Added 3 hours ago
Sr. Manager Logistics
TalentSphere Staffing Solutions
Calgary, AB
Full-time
Our client, an established organization with a complex multi-location distribution network, is seeking a Senior Manager of Logistics to lead the continued development of its logistics and…
Added 3 hours ago
IT Infrastructure Project Manager
Amphenol Communications Solutions
Markham, ON
Full-time
As an IT Project Manager, you will be responsible for planning, executing, and delivering projects focused on aligning global and local technology strategies for IT Infrastructure (Servers…
Added 3 hours ago
Senior Manager, Information Security & IT
illumin
Toronto, ON
Full-time
Reporting to the CITO, we are hiring a Senior Manager, Information Security & IT to lead information security across illumin while providing leadership to our corporate IT function. As our…
Added 3 hours ago
Manager, Performance and Attribution Solutions
Connor, Clark & Lunn Financial Group Ltd.
Toronto, ON
Proactively identify, design, and execute continuous improvements to enhance operational efficiency, mitigate operational risk, and elevate service delivery quality across the team.
Added 3 hours ago
Manager, Performance and Attribution Solutions
Connor, Clark & Lunn Financial Group Ltd.
Vancouver, BC
Proactively identify, design, and execute continuous improvements to enhance operational efficiency, mitigate operational risk, and elevate service delivery quality across the team.
Added 3 hours ago
Vice President, Risk Data Strategy and Transformation
TD
Toronto, ON
Full-time
Reporting to the Senior Vice President, Risk Transformation and Enablement, you will work across Risk Management and with enterprise partners to modernize data capabilities, strengthen…
Added 3 hours ago
Senior Project Manager, MB
Mary Browns
Markham, ON
Full-time
The Senior Project Manager, Construction is responsible for leading the planning, execution, and delivery of Quick Service Restaurant (QSR) construction projects for Mary Brown’s Chicken…
Added 3 hours ago
Senior Lead, Site Reliability Engineering (SRE)
BMO
Toronto, ON · SCC
Full-time
We are seeking a highly motivated and technically strong Senior Lead, Site Reliability Engineering (SRE) to provide technical leadership within the DCOE Reliability Engineering…
Added 3 hours ago
Group Product Manager - Home Financing
BMO
Toronto, ON · BMOPLACE
Full-time
The Group Product Manager - Home Financing researches, defines, aligns, develops and accountable on the performance management and analytics with P&L (profit and loss) accountability for…
Added 3 hours ago
Head, CBB Lending & Segment Operations
BMO
Toronto, ON · BMOPLACE
Full-time
…Banking (CBB) strategy by delivering efficient, scalable, and risk-managed segment, credit and lending operations that optimize client experience, sales effectiveness, portfolio…
Added 3 hours ago
Manager, Software Engineering
Mastercard
Vancouver, BC
Full-time
We are seeking a Manager, Software Engineering to lead the development and evolution of Mastercard's Sanctions Screening solutions. These solutions help financial institutions assess…
Added 3 hours ago
Manager, Software Engineering (Sanction Service)
Mastercard
Vancouver, BC
Full-time
We are seeking a Manager, Software Engineering to lead the development and evolution of Mastercard's Sanctions Screening solutions. These solutions help financial institutions assess…
Added 3 hours ago
Senior IT Project Manager – Cybersecurity & Infrastructure
Symbiotic Digital
AB · Calgary (Kensington / Westmont / Parkdale / University), Alberta
Contract
Position: Senior IT Project Manager – Cybersecurity
Added 4 hours ago
Senior Manager - Third-Party Risk Management
KPMG Canada
Toronto, ON
Full-time
We are looking for a Senior Manager to join our growing practice with a specialized focus on Third-Party Risk Management (TPRM). The successful candidate will play a leadership role in…
Added 4 hours ago
AI Project Manager / Product Owner – Enterprise AI, Microsoft Copilot, ChatGPT & Generative AI
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Montreal, QC
Full-time
We are seeking a seasoned Project Manager / Product Owner to lead cross-functional AI initiatives, with a primary focus on the enterprise deployment and enablement of the firm’s end user AI…
Added 4 hours ago
Vice President, Risk Data Strategy and Transformation
TD
Toronto, ON
Full-time
Reporting to the Senior Vice President, Risk Transformation and Enablement, you will work across Risk Management and with enterprise partners to modernize data capabilities, strengthen…

BMO

Senior Service Representative, Global Trade Operations

Toronto, ON, Canada
YNG, Canada

Pay: $40,500.00 - $80,000.00
Job type: Full-time
Apply by: Oct 10, 2026
Experience: Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
Posting language: English
Posted: Sep 23, 2026

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Original job description

Application Deadline:

10/09/2026

Address:

250 Yonge Street

Job Family Group:

Customer Shared Services

Provides support and delivers operational processes to ensure timely and accurate processing of international trade transactions related to goods and services. Handles Import and Export Letters of Credit including Standby Letters of Credit and Bank Guarantees, Clean/Documentary Collections and Drafts. Ensures compliance with all regulatory topics and reporting requirements related to the products and processes it supports.

Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities.
Organizes work information to ensure accuracy and completeness.
Executes routine tasks such as service requests, transactions, queries etc. within relevant service level agreements.
May function as a problem solving resource for more junior staff.
Processes transactions, audit/reconciliation activities and/or actions internal business partner and/or external customer inquiries/requests as defined by documented policies, processes and procedures. Ensures all Service Level Agreements(SLAs) are consistently met and that customer service is maintained at a high level.
Checks and reconciles information and documentation to ensure accuracy and completeness and to manage risks associated with transactions. Includes (but is not limited to) reviewing transactions to ensure full compliance with regulations and Bank requirements and maintaining confidentiality of both customer and Bank information.
Analyzes data and information to provide insights and recommendations.
Identifies and analyzes issues and problems, and resolves discrepancies in a timely manner. Deals with clients directly to resolve issues and/or escalates as required.
Communicates and collaborates with internal and external stakeholders in order to deliver on business objectives.
Develops and maintains effective relationships with internal & external stakeholders to execute work and fulfill service delivery expectations.
Collaborates in development/implementation of new processes/systems and changes/improvements to existing systems and processes.
Understands the regulatory requirements and risks inherent in the operations and ensures appropriate actions are taken and operational integrity is maintained.
Supports the development of tools and delivery of training focused on delivering business results.
Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.
Analyzes issues and determines next steps.
Broader work or accountabilities may be assigned as needed.
Qualifications:
Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
Knowledge and experience using relevant systems and technology.
Knowledge of international rules governing letter of credit practice – Good.
Knowledge and understanding of the business unit’s key products and services, processes and controls – Good.
Knowledge of the risk and regulatory requirements of the business – Good.
Analytical and problem-solving skills – Good.
Prioritization skills – Good.
Customer service skills – Good.
PC skills (MS Word, Excel, PowerPoint) – Good.
Specialized knowledge.
Verbal & written communication skills - Good.
Organization skills - Good.
Collaboration & team skills - Good.
Analytical and problem solving skills - Good.
Knowledge of ICC Rules for Standby Letters of Credit and Guarantees.
Asset:

Bilingual English and French.

Working conditions:

This role operates under standard office conditions with minimal to health and safety risks.

The role may require periodic overtime based on business needs and/or working during Canadian holidays to support US clients.

Additional Job Description
Job Families for Job Profiles

Salary:

$40,500.00 - $80,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Senior Service Representative manages international trade transactions, including Letters of Credit and Bank Guarantees, while ensuring compliance with regulatory requirements. They also analyze data to provide insights, resolve discrepancies, and collaborate with stakeholders to maintain high service levels.

Requirements

Candidates should have 2-3 years of relevant experience and a post-secondary degree in a related field. Proficiency in international trade rules, risk management, and standard office software is required.

Skills

Letters of credit
Bank guarantees
Regulatory compliance
Risk management
Data analysis
Problem solving
Customer service
Transaction processing
Reconciliation
Communication
Collaboration
MS Word
Excel
PowerPoint
Change management

Benefits

Health insurance
Tuition reimbursement
Accident and life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Global Trade Operations
Import
Export
Letters of Credit
Standby Letters of Credit
Bank Guarantees
Documentary Collections
Regulatory Compliance
Service Level Agreements
Risk Management
Data Analysis
Reconciliation
Stakeholder Management
Change Management
ICC Rules
Financial Services
Banking
Operations
Customer Shared Services
Transaction Processing

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