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Added 14 mins ago
Account specialist, High Value at Risk (HVAR)
BMO
Quebec, QC
Part-time
…Understands customer needs and provides collections-related sales and service to BMO customers or prospects. Advises customers on payment strategies and products that meet their objectives.…
Added 14 mins ago
Charge Nurse, Full Time, Rehabilitation - Lakeview 1
Providence Care
Kingston, ON
Full-time
The Charge Nurse is an experienced Registered Nurse who works under the direction of the Program Manager to coordinate the delivery of high quality inter-professional patient/client…
Added 14 mins ago
Program Coordinator, Undergraduate Medical Education
University of Calgary
Calgary, AB
Full-time
Facilitates collaborative project management delivery within cross-functional departments. Provides training and support to Program Coordinator colleagues as required. Demonstrates strong…
Added 14 mins ago
Front End - Clerk All Purpose Grid B SW
Safeway Canada
Surrey, BC
Full-time
What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised store locations. Sobeys Capital Incorporated and its…
Added 14 mins ago
Nurse-Led Outreach Team (NLOT) RN
Brant Community Healthcare System
Brantford, ON
Full-time
Reporting to the Clinical Manager, the Nurse Led Outreach Team (NLOT) Nurse provides clinical consultation, education, and mentorship to interprofessional teams within Long Term Care Homes…
Added 14 mins ago
Hospital to Home (H2H) Coordinator
Brant Community Healthcare System
Brantford, ON
Full-time
Reporting to the Clinical Manager Access & Flow, the BCHS Hospital to Home (H2H) Coordinator in collaboration with the patient, family/supports, physician, and members of the clinical team…
Added 30 mins ago
Logistics Manager
ZURU
Mississauga, ON · Mississauaga, Ontario
Full-time
Own Fill Rate and On-Time Delivery: Take accountability for Canadian fill rate and on-time delivery performance, maintaining agreed service-level targets across retail accounts.
Added 44 mins ago
CDL Delivery Driver Trainee
Crown Distributors
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Ride Along and Learn: Ride with experienced Delivery Drivers on local routes. Assist with safe loading, unloading, and customer service while learning the routes and procedures.
Added 44 mins ago
Contract Manager, Psych Services
Calian Group
Ottawa, ON
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We are looking for a Contract Manager to join our Health Services team supporting a portfolio of psychological services contracts for national, provincial, and municipal law enforcement and…
Added 44 mins ago
Contract Manager, Psych Services
Calian Group
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We are looking for a Contract Manager to join our Health Services team supporting a portfolio of psychological services contracts for national, provincial, and municipal law enforcement and…
Added 44 mins ago
Occupational Therapist Team Lead
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As Team Lead, you will combine clinical practice with leadership and service development responsibilities, work alongside multidisciplinary colleagues across health and social care…
Added 44 mins ago
Assistant Catering Manager | Full-Time | Spruce Meadows
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The Assistant Catering Manager provides support and assistance with Catering activities as well, aiding the other department managers in the profitable management of food & beverage…
Added 44 mins ago
Customer Success Manager
Zappix
Success, SK
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Customer Success Manager is a key part of our Customer Success organization. The CSM is the trusted advisor who will manage all aspects of the customer lifecycle. From deployment and…
Added 44 mins ago
Superviseur
JD Sports Canada
Montreal, QC
Full-time
…global standard for retail experience best through the unique delivery of the world’s most authentic brands to the market. Our commitment to showcasing brands in a premium environment and…
Added 44 mins ago
Project Manager
KGS Group
Winnipeg, MB
Full-time
We are looking for a Project Manager to join our Environmental Department with a focus on the Environmental Market in our Winnipeg office. As KGS Group continues to develop strong technical…
Added 59 mins ago
Montréal (Québec) // Manager Financial Reporting
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Montreal, QC
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Reporting to the Controller, the Manager Financial Reporting is responsible for all areas relating to financial reporting. This position addresses a multitude of financial activities…
Added 1 hour ago
Waitstaff
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Part-time
Consistently ensures food quality, presentation, and service delivery meet established department standards. Ensures meals are visually appealing, the correct temperature and portion size,…
Added 1 hour ago
Encadrement professionnel
Michaels Stores
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Leads the delivery of high-quality custom framing solutions to our customers on time by planning workload in partnership with the Store Manager
Added 1 hour ago
Consulting Operations, Manager (Bilingual FR/EN)
Pwc Canada
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As a Consulting Operations, Manager, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t limited to:
Added 1 hour ago
Digital Print Expert - W/E shift Wide Format Print Exp required
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$19.25 to $26.75 USD / hour
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…accurately to maximize profitability and by providing high quality service. They will manage jobs from order entry through to completion according to customer…
Added 2 hours ago
Recognition Coordinator
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$76,006.21 to $86,660 CAD / year
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In this role, you'll manage a portfolio of accounts, ensuring excellent service delivery while identifying opportunities to expand recognition of British Council products. You'll use data…
Added 2 hours ago
Sr. Account Manager (Canada)
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Added 2 hours ago
Registered Dietitian/Food Services Manager
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Reporting to the Manager, Health Services, the Registered Dietitian - Food Services Manager supervises the food service operation in two facilities (Bridgeview and Losier Hall); oversees…
Added 2 hours ago
Supervisor - Nutrition and Food Services
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Reporting to the Manager of Nutrition and Food Services (NFS), the Nutrition and Food Service Supervisor is responsible for the front-line supervision of employees, day-to-day operations,…
Added 2 hours ago
Senior Specialist, Market Model
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Reporting to the Manager, Delivery & Innovation, you will own and evolve the Market Model - our proprietary data product for market size, share and growth across Businesses, Portfolios,…

BMO

Senior Service Representative, Global Trade Operations

Toronto, ON, Canada
YNG, Canada

Pay: $40,500.00 - $80,000.00
Job type: Full-time
Apply by: Oct 10, 2026
Experience: Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
Posting language: English
Posted: Sep 23, 2026

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Original job description

Application Deadline:

10/09/2026

Address:

250 Yonge Street

Job Family Group:

Customer Shared Services

Provides support and delivers operational processes to ensure timely and accurate processing of international trade transactions related to goods and services. Handles Import and Export Letters of Credit including Standby Letters of Credit and Bank Guarantees, Clean/Documentary Collections and Drafts. Ensures compliance with all regulatory topics and reporting requirements related to the products and processes it supports.

Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities.
Organizes work information to ensure accuracy and completeness.
Executes routine tasks such as service requests, transactions, queries etc. within relevant service level agreements.
May function as a problem solving resource for more junior staff.
Processes transactions, audit/reconciliation activities and/or actions internal business partner and/or external customer inquiries/requests as defined by documented policies, processes and procedures. Ensures all Service Level Agreements(SLAs) are consistently met and that customer service is maintained at a high level.
Checks and reconciles information and documentation to ensure accuracy and completeness and to manage risks associated with transactions. Includes (but is not limited to) reviewing transactions to ensure full compliance with regulations and Bank requirements and maintaining confidentiality of both customer and Bank information.
Analyzes data and information to provide insights and recommendations.
Identifies and analyzes issues and problems, and resolves discrepancies in a timely manner. Deals with clients directly to resolve issues and/or escalates as required.
Communicates and collaborates with internal and external stakeholders in order to deliver on business objectives.
Develops and maintains effective relationships with internal & external stakeholders to execute work and fulfill service delivery expectations.
Collaborates in development/implementation of new processes/systems and changes/improvements to existing systems and processes.
Understands the regulatory requirements and risks inherent in the operations and ensures appropriate actions are taken and operational integrity is maintained.
Supports the development of tools and delivery of training focused on delivering business results.
Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.
Analyzes issues and determines next steps.
Broader work or accountabilities may be assigned as needed.
Qualifications:
Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
Knowledge and experience using relevant systems and technology.
Knowledge of international rules governing letter of credit practice – Good.
Knowledge and understanding of the business unit’s key products and services, processes and controls – Good.
Knowledge of the risk and regulatory requirements of the business – Good.
Analytical and problem-solving skills – Good.
Prioritization skills – Good.
Customer service skills – Good.
PC skills (MS Word, Excel, PowerPoint) – Good.
Specialized knowledge.
Verbal & written communication skills - Good.
Organization skills - Good.
Collaboration & team skills - Good.
Analytical and problem solving skills - Good.
Knowledge of ICC Rules for Standby Letters of Credit and Guarantees.
Asset:

Bilingual English and French.

Working conditions:

This role operates under standard office conditions with minimal to health and safety risks.

The role may require periodic overtime based on business needs and/or working during Canadian holidays to support US clients.

Additional Job Description
Job Families for Job Profiles

Salary:

$40,500.00 - $80,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Senior Service Representative manages international trade transactions, including Letters of Credit and Bank Guarantees, while ensuring compliance with regulatory requirements. They also analyze data to provide insights, resolve discrepancies, and collaborate with stakeholders to maintain high service levels.

Requirements

Candidates should have 2-3 years of relevant experience and a post-secondary degree in a related field. Proficiency in international trade rules, risk management, and standard office software is required.

Skills

Letters of credit
Bank guarantees
Regulatory compliance
Risk management
Data analysis
Problem solving
Customer service
Transaction processing
Reconciliation
Communication
Collaboration
MS Word
Excel
PowerPoint
Change management

Benefits

Health insurance
Tuition reimbursement
Accident and life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Global Trade Operations
Import
Export
Letters of Credit
Standby Letters of Credit
Bank Guarantees
Documentary Collections
Regulatory Compliance
Service Level Agreements
Risk Management
Data Analysis
Reconciliation
Stakeholder Management
Change Management
ICC Rules
Financial Services
Banking
Operations
Customer Shared Services
Transaction Processing

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