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Added 23 mins ago
Customer Support Representative
7shifts
Toronto, ON · Saskatoon, SK · Vancouver, BC
…easy-to-use app and industry-specific solutions, 7shifts saves time, reduces errors, and helps keep costs in check for over 55,000 restaurants. Our mission is to simplify team management…
Added 1 day ago
WL
Technical Counter Sales Representative
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Cowichan 1, BC
- Full-time
As a Technical Counter Sales Representative, you're the first person our customers see and talk to. They come in with a problem - a hose that burst, a fitting that won't seal, a machine…
Added 2 days ago
WI
Guest Service Representative/Reservations Agent - The Wickaninnish Inn
Wickaninnish Inn
Tofino, BC
- Full-time
Join our Front Office Team as a Guest Service Representative/Reservations Agent, where you have the opportunity to learn and grow in a Relais & Châteaux property recognized by Forbes,…
Added 2 days ago
R&
Guest Service Representative/Reservations Agent - The Wickaninnish Inn
Relais & Châteaux
Tofino, BC
- Full-time
Join our Front Office Team as a Guest Service Representative/Reservations Agent, where you have the opportunity to learn and grow in a Relais & Châteaux property recognized by Forbes,…
Added 2 days ago
AW
Lending Advisor
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Calgary, AB
- Full-time
Reports to: Entrepreneurship Development Manager, Capital | Location: Alberta (Hybrid) | Classification: Full Time | Approximately 37.5 hours per week
Added 2 days ago
B
Service Representative
BMO
Toronto, ON · FCP
- Full-time
…role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above…
Added 2 days ago
TC
Casual Waste & Diversion Site Attendant
The Corporation of the Municipality of Grey Highla
Feversham, ON · Markdale, ON · Priceville, ON
- $25.21 to $29.49 CAD / hour
…departmental and corporate work plans and priorities. This casual part-time position is up to 24 hours per week, worked in 8-hour shifts, and requires regular outdoor work and weekend…
Added 2 days ago
TP
Community Health Representative
Trimark People Solutions
Alert Bay, BC
- Full-time
…position requires strong communication, problem-solving, and time-management skills, along with the ability to work collaboratively as part of an Integrated Service…
Added 3 days ago
SN
184-26-4 Land Based Program Coordinator
Six Nations
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- Full-time
Fulfills the role of Workplace Health and Safety Committee Representative and ensures all staff adhere to Health and Safety practices and protocols
Added 5 days ago
OE
Box Office Representative (Part-Time)
Oilers Entertainment Group
Edmonton, AB
- Part-time
Are you a friendly and passionate team player looking for a part-time job in Sports and Entertainment? Join our Box Office team here at Rogers Place! Our team provides world class customer…
Added 11 days ago
UR
Forward Deployed Engineering, US Oncology
Urban Ridge Supplies
Mississauga, ON
- Full-time
…patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from…
Added 19 days ago
TH
Field Service Representative - Part-time
The Hillman Group, Inc.
Cranbrook, BC
- Part-time
The Detailer provides hands-on service to Big Box Retail stores, setting up H. Paulin brand displays, ensuring adequate stock levels and resolving day-to-day customer and store issues.
Added 21 days ago
F
Customer Service Representative
FCT
Oakville, ON
- Full-time
As a Customer Service Representative, you will be responsible for inbound and outbound calls. You will the first point of contact for your customers and you will be required to provide an…
Added 1 month ago
D
Retail Development Specialist – Danone Canada
Danone
Boucherville, QC
- $60,000 to $85,000 CAD / year
- Full-time
Be creative, think outside the box and be a team player who is not afraid to share and learn from others.
Added 1 month ago
R&
Guest Service Representative/Reservations Agent - The Wickaninnish Inn
Relais & Châteaux
Tofino, BC
- Full-time
Join our Front Office Team as a Guest Service Representative/Reservations Agent, where you have the opportunity to learn and grow in a Relais & Châteaux property recognized by Forbes,…
Added 1 month ago
FP
Customer Service Representative
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Montreal, QC
- $45,000 to $50,000 CAD / year
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Reliable and dependable: You like to see work done well and will ensure that things are done the “right” way. You show up on time for all scheduled shifts and are ready to work.
Added 1 month ago
Law Court Sheriff - Talent Pool
Government of Alberta
AB
…policing partners in Alberta. In addition to the Chief and Head Office, there are five directorates within the Branch: Court and Security Services (CSS), Fish and Wildlife Enforcement…
Added 24 days ago
S
Enterprise Sales Development Representative
ServiceTitan
Toronto, ON · ON
- Full-time
As an Associate SDM, you'll be part of a purpose-driven team providing a game-changing product that makes an extraordinary difference in our customers’ lives. This is a high-impact,…
Added 24 days ago
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ProProduct Sales Development Representative
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- Full-time
Travel: Ability to travel domestically 30% of the time to do Onsite visits.
Added 24 days ago
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Sales Development Representative
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Toronto, ON · ON
- Full-time
As a Sales Development Representative (SDR), you'll be the crucial first point of contact in our sales process, qualifying prospects and uncovering valuable opportunities through strategic…
Added 1 month ago
Shift Lead (Event Operations)
University of Alberta Students' Union
Edmonton, AB
Maintain clear communication with other members of the HEC team (bar, box office, technicians, kitchen, etc.) to ensure events run smoothly from start to finish
Added 1 month ago
R
Field Support Representative
Roche
MB · Canada DIA Field - West
- Full-time
…generations to come. Creating a world where we all have more time with the people we love. That’s what makes us…
Added 24 days ago
U
U-Box Customer Care Representative CN (Non-Commercial)
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Vancouver, BC
- Full-time
Have you ever wished the open road could be your office? If so, then consider becoming U-Haul Company’s newest U-Box Customer Care Representative (CCR; local delivery driver). As a CCR, you…
Added 1 month ago
F
Representative, Customer Service (6-month contract)
FCT
Oakville, ON
- Full-time
As a Customer Service Representative, you will be responsible for inbound and outbound calls. You will be the first point of contact for your customers and will be required to provide an…
Added 1 month ago
Business Development Representative, Mid Market
7shifts
Toronto, ON
…easy-to-use app and industry-specific solutions, 7shifts saves time, reduces errors, and helps keep costs in check for over 55,000 restaurants. Our mission is to simplify team management…

BMO

Service Representative

Toronto, ON, Canada
FCP, Canada

$35,500.00 - $65,000.00 · Full-time

Apply About employer

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Job details

Pay: $35,500.00 - $65,000.00
Job type: Full-time
Apply by: Oct 19, 2026
Experience: Typically between 1 – 2 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
Posting language: English
Posted: Oct 2, 2026

Original job description

Application Deadline:

10/18/2026

Address:

100 King Street West

Job Family Group:

Customer Shared Services

Please note that this is a role that requires in person presence 5 days a week.

MANDATE

Under the informal supervision of the Expediter, and the formal supervision of the Manager, the Messenger is accountable for physically moving all instruments (including but not limited to physical securities, cheques, and counter receipts) as well as other items (e.g., envelopes and legal paperwork) from and to our external clients in downtown Toronto; also responsible for arranging outgoing overnight courier deliveries for WBPO.

The complexity of this process is considered to be low because of the routine nature of the work and limited financial and reputational risks.

ACCOUNTABILITIES

timely and accurate deliveries and pick-ups of instruments, including the meeting of deadlines, usually under minimal direct supervision
demonstrating professional client service, both internally in our office and externally on the premises of our clients
sending instruments to clients by overnight courier
accurately accounting for securities in the Box Account once a week
identifying situations of potential risk and escalating them to the Expediter, Assistant Expediter, or Manager; and/or the internal contact responsible for any given item or situation
securing all items being carried in a manner consistent with policies and procedures prescribed by our insurance company and by any regulatory body
Function includes assisting Work from home individuals for some light administrative functions such as UPS, SMS good deliveries, etc.
Training to assist administrative work, processing of securities
Scanning of securities on SMS

AUTHORITIES

To deliver on these accountabilities, the incumbent must have the following authorities:

responsible for the escalation of issues to the Expediter or the Assistant Expediter, and/or the Manager

Provides document management services and processes including (but not limited to) filing, safe custody, sending/retrieval, imaging/digitizing, maintenance, archival and destruction of documents, leading to secure, consistent and effective access to and management of documentation. Document types include account documentation, securities/certificates, transaction information, etc.

Coordinates and executes specific activities for the implementation of strategic initiatives; includes tracking metrics and milestones.
Communicates with internal stakeholders to respond to standard and non-standard inquiries.
Resolves standard and relatively straightforward issues, referring non-routine issues to more senior team members and/or manager.
Determines type of documents and appropriate document management actions as per document management request and establish procedures and processes.
Reviews documents to verify that forms are correctly completed and required formats are used.
Executes data entry/processing/tracking to support document management activities.
Develops and maintains effective relationships with team members and stakeholders to execute work and fulfill service delivery expectations.
Executes work in accordance with defined procedures and processes to meet the prescribed timeframe.
Understands risks inherent in the operating area and ensures appropriate actions, including accuracy and safeguarding of all documents.
Follows records retention guidelines and policies for type of documentation, as required.
Completes complex & diverse tasks within given rules/limits.
Analyzes issues and determines next steps; escalates as required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

Typically between 1 – 2 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
PC skills (MS Word, Excel, PowerPoint) – Good.
Time management skills – Good.
Prioritization skills – Good.
Ability to multi-task in a fast-paced environment.
Basic specialized knowledge.
Verbal & written communication skills - Good.
Organization skills - Good.
Collaboration & team skills - Good.
Analytical and problem solving skills - Good.

Salary:

$35,500.00 - $65,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Apply About employer

More about this job

Responsibilities

The incumbent is responsible for the physical transport of financial instruments and documents between the office and external clients. They also perform administrative tasks such as document management, data entry, and coordinating courier services.

Requirements

Candidates should have 1 to 2 years of relevant experience and a post-secondary degree is considered desirable. Proficiency in Microsoft Office suite and strong organizational and communication skills are required for this role.

Skills

Time management
Prioritization
Multi-tasking
Verbal communication
Written communication
Organization
Collaboration
Teamwork
Analytical skills
Problem solving
Data entry
Document management
MS Word
Excel
PowerPoint

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans

Visa sponsorship

Not detected in the job text

Keywords

Service Representative
Customer Shared Services
Financial instruments
Securities
Document management
Data entry
Courier services
Risk management
Administrative support
MS Word
Excel
PowerPoint
Records retention
Banking
Client service

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