Jobs in Canada

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Added 1 month ago
HR
Registered Nurse 7 West Cardiology
Humber River Health
Toronto, ON · Greater Toronto, ON
- Other
Employment Status: Part TimeHours of Work: Must be able to work rotating shifts days, nights, evenings, weekends an holidays
Added 1 month ago
C
Project Manager FSP
Cytel
Canada
- Full-time
…you'll be at the heart of our client's innovation. As a Project Manager you will be dedicated to one of our global pharmaceutical clients; a company that is driving the next generation of…
Added 1 month ago
I
SAP Project Manager – S/4HANA Migration
Infosys
Montreal, QC
- Full-time
Infosys is looking for an experienced SAP Project Manager to lead and manage end‑to‑end SAP IT projects. The ideal candidate will have strong experience across SAP modules and exceptional…
Added 1 month ago
M
Senior Consultant, Digital Advisory
MNP
Winnipeg, MB · Regina, SK · Saskatoon, SK
- Full-time
…pursuits and market engagement as you build toward broader Manager-level…
Added 1 month ago
M
Senior Consultant, Digital Advisory
MNP
Saskatoon, SK
- Full-time
…pursuits and market engagement as you build toward broader Manager-level…
Added 1 month ago
M
Senior Consultant, Digital Advisory
MNP
Regina, SK
- Full-time
…pursuits and market engagement as you build toward broader Manager-level…
Added 1 month ago
M
Senior Consultant, Digital Advisory
MNP
Winnipeg, MB
- Full-time
…pursuits and market engagement as you build toward broader Manager-level…
Added 1 month ago
D
Manager, Data Analysis Discovery & Requirements
Deloitte
Toronto, ON
- Full-time
The Manager, Data Analysis Discovery & Requirements role will lead the discovery, definition, delivery, governance and adoption of data products for a key strategic initiative to establish…
Added 1 month ago
B
Service Transition & Operational Resiliency Leader
BMO
Toronto, ON · SCC
- Full-time
Lead the Operational Excellence program for the Service Transition function, focusing on process standardization, efficiency, and control
Added 1 month ago
PP
Senior Manager, Revenue, Growth and Strategy
Plaza Premium Group
Mississauga, ON
- Full-time
Global Mindset: Experience navigating complex cross-border partnerships, multi-currency models, and culturally diverse market dynamics
Added 1 month ago
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Production Excellence Specialist (Engineer)
Vale
Canada
- Full-time
…growth, operational efficiency, safety performance, and cultural transformation. This leader is responsible for developing and embedding best-in-class manufacturing practices, fostering a…
Added 1 month ago
KC
Manager, Third Party Risk
KPMG Canada
Toronto, ON
- Full-time
We are looking for a Manager to join our growing practice with a specialized focus on Third Party Risk Management (TPRM). The successful candidate will be responsible for being a key…
Added 1 month ago
S
GIS Project Manager – ALTO project / Cadence
SYSTRA
Montreal, QC
- Full-time
…is required. A minimum of 5 years of experience in a Project Manager, Delivery Manager, or Program Manager capacity is also…
Added 1 month ago
A
Assistant Server, Reign (Full-Time)
AccorHotel
Toronto, ON
- Full-time
As the world and Toronto move toward a more sustainable future, our landmark hotel is in a stunning transformation for the zero-carbon century ahead.
Added 2 months ago
P&
Analyste fonctionnel SAP SD | SAP SD functional analyst
Pratt & Whitney
Longueuil, QC
- Full-time
Nous sommes en pleine transformation numérique, redéfinissant notre manière de travailler, optimisant nos opérations et transformant nos produits et services pour améliorer les expériences…
Added 1 month ago
Demand Planner - Greater Toronto Area
Tineco
Toronto, ON
…diverse team of talented individuals who want to be part of this transformation. We believe our people are essential to our success, and those who embrace new challenges and the unknown…
Added 1 month ago
EJ
Senior Enablement and Activation Manager
Edward Jones
Mississauga, ON
- $99,900 to $170,000 CAD / year
- Full-time
Must have strong critical thinking, problem-solving, decision making and collaboration skills
Added 1 month ago
CE
Gestionnaire de projet aérospatial bilingue / Bilingual Aerospace Project Manager
Capgemini Engineering
Montreal, QC
- Full-time
Lieu : Mirabel, QC – 3 jours par semaine sur site (mode hybride) · Disponibilité pour travailler à Mirabel trois (3) jours par semaine
Added 1 month ago
CE
Gestionnaire de projet aérospatial bilingue / Bilingual Aerospace Project Manager
Capgemini Engineering
Montreal, QC
- Full-time
Lieu : Mirabel, QC – 3 jours par semaine sur site (mode hybride) · Disponibilité pour travailler à Mirabel trois (3) jours par semaine
Added 1 month ago
K
Manager/Senior Manager Operations M&A
KPMG
Brossard, QC · Mont-Royal, QC · Montreal, QC · Mount Royal, Quebec
- Full-time
We are currently looking for Manager/ Senior Manager professional to join our Ops M&A team, based in our Montreal office.
Added 6 months ago
General Manager, Retail Media Solutions
St. Joseph Communications
Toronto, ON
The General Manager, Retail Solutions will lead the creation, commercialization, and expansion of this new business unit. This executive will drive SJC’s transformation from a traditional…
Added 2 months ago
NI
Warehouse Associate - Saskatoon
NCS International Co.
Saskatoon, SK · NCS - Saskatoon
- Full-time
Reporting to the Business Centre Manager, the Warehouse Associate receives, verifies and stocks merchandise, prepares orders, packs goods and ships orders in a timely manner.
Added 2 months ago
B
Quantitative Developer (Alpha Research Team) - GAM, Summer 2027 (Co-op/Internship) - 12 months
BMO
Toronto, ON · FCP
- Full-time
Internship Start Date: The internship program begins on May 3rd 2027. Due to the structured nature of the program, onboarding activities, and cohort experience, candidates are expected to…
Added 1 month ago
TM
Business Reliability Analyst
Toyota Motor Corporation
Toyota Credit Canada Inc - Head Office
- Full-time
TFS currently has an exciting permanent opportunity as the Business Reliability Analyst reporting to the Manager of Business Reliability, the Business Reliability Analyst is responsible for…
Added 1 month ago
TM
Remarketing Manager
Toyota Motor Corporation
Toyota Credit Canada Inc - Head Office
- Full-time
TFS currently has an exciting permanent opportunity as the Remarketing Manager reporting to the National Manaer of Business Operations. The Remarketing Manager is responsible for leading…

BMO

Service Transition & Operational Resiliency Leader

Toronto, ON, Canada
SCC, Canada

$85,500.00 - $185,000.00 · Full-time

Apply on bmo.wd3.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Pay: $85,500.00 - $185,000.00
Job type: Full-time
Experience: 8+ years of experience in Service Transition, Operational Readiness, or IT Service Management (ITSM) within a large enterprise or financial institution
Posting language: English
Posted: Sep 21, 2026

Original job description

Application Deadline:

10/30/2026

Address:

4100 Gordon Baker Road

Job Family Group:

Technology

This is an Individual Contributor role and HYBRID (2 days/week in office at 4100 Gorgon Baker Road). Remote is not an option.

About the Role:

As a Service Transition & Operational Resiliency Leader, you will be responsible for driving excellence across the Service Transition function as well as play a pivotal role in ensuring technology and business services are introduced or changed to production with stability, control, and measurable business value. This role will lead the operational and governance pillar of the Service Transition team, complementing the Lead Engineer who focuses on the technical and automation pillar. Together, the Service Transition Lead and the Engineering Lead will create a unified leadership model that connects business strategy, operational performance, and technology enablement. The Service Transition & Resiliency Lead will own Operational Excellence, KPI and metrics governance, and portfolio health oversight – embedding a culture of accountability, data-driven decision-making, and continuous improvement across all transitions and operational processes.

Key Accountabilities:

Lead the Operational Excellence program for the Service Transition function, focusing on process standardization, efficiency, and control
Strengthen the governance framework of Operational Readiness across projects, E&P service delivery teams, and production support teams, ensuring consistent adherence to enterprise technology standards, practices, and operating models
Enhance and manage the KPI and Metrics framework for Service Transition – tracking portfolio health, process efficiency, readiness quality, and post Go-Live performance
Lead the creation and delivery of executive-level reporting – providing transparency into Service Transition performance, key risks, and operational trends
Drive continuous improvement through metric-based insights; identify bottlenecks, optimize workflows, and prioritize automation opportunities in partnership with the Lead Engineer
In partnership with Senior Manager, develop and maintain a multi-year roadmap for Service Transition, embedding automation, predictive data-analytics capabilities, and AI-assisted decision-making opportunities to improve speed and accuracy
Partner with senior leaders and cross-functional teams – from Delivery and Engineering to Risk & Compliance, Security, Service Management and other stakeholder groups to ensure cohesive, organization-side alignment throughout the service lifecycle.
Provide leadership to the Service Transition team to foster a culture of accountability, performance, and innovation
Represent the Service Transition domain in boarder technical forums, steering committees, and enterprise governance bulletins
Broader work or accountabilities may be assigned as needed

Qualifications & Skills

Bachelor Degree in Engineering
Ideally Certified ITIL/ITSM
8+ years of experience in Service Transition, Operational Readiness, or IT Service Management (ITSM) within a large enterprise or financial institution
People management / Team Lead experience
Strong understanding of ITIL framework (v5 preferred), particularly Service Transition and Service Operations domains
Strategic understanding of cloud ecosystems (AWS, Azure) and how cloud architecture, resiliency patterns, and service models influence operational readiness and service transition
Demonstrated ability to define multi-year operational strategies, maturity roadmaps, or transformation programs
Experience with technology resiliency practices, including disaster recovery planning, failover testing, business continuity integration, or operational risk management
Experience using data to drive decision-making, identify bottlenecks, and influence improvement strategies for the team
Experience leading organizational change initiatives or implementing new operational models across multiple teams or areas
Proven ability to influence senior leaders, drive alignment across diverse stakeholder groups, and navigate complex enterprise structures
Demonstrated success leading cross-functional teams through complex service launches, technology changes, or operational transitions
Experience with process automation, workflow tools, or Power Platform
Exposure to AI-driven process optimization, AI tool integration (Copilot)
Excellent communication, influencing, and stakeholder management skills – comfortable working across all levels of the organization

Salary:

$85,500.00 - $185,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Apply on bmo.wd3.myworkdayjobs.com About employer

More about this job

Responsibilities

The role involves leading the Service Transition and Operational Resiliency function to ensure technology services are introduced with stability and measurable business value. You will manage operational governance, KPI frameworks, and cross-functional alignment to drive continuous improvement and process standardization.

Requirements

Candidates must have a Bachelor's degree in Engineering and at least 8 years of experience in Service Transition, Operational Readiness, or ITSM. Strong knowledge of ITIL frameworks, cloud architecture, and experience in leading organizational change or operational strategies is required.

Skills

Service transition
Operational readiness
ITSM
ITIL
Governance
Operational excellence
Cloud ecosystems
AWS
Azure
Data analytics
AI-assisted decision-making
Disaster recovery
Operational risk management
Stakeholder management
Process automation
Leadership

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Service Transition
Operational Resiliency
ITIL
ITSM
Governance
Operational Excellence
KPI
Cloud Ecosystems
AWS
Azure
Disaster Recovery
Operational Risk Management
Process Automation
Power Platform
AI
Copilot
Data Analytics
Technology Enablement
Service Lifecycle
Change Management
Engineering
Financial Institution
Strategy
Portfolio Health
Business Continuity

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Jobs in Canada