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Added 13 mins ago
SD
Regulated Pharmacy Technician, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Angus, ON
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 13 mins ago
SD
Pharmacy Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Toronto, ON
- Full-time
Commitment to providing exceptional customer service
Added 29 mins ago
E1
English Teacher (ESL/TEFL) | Full-Time | Visa, Flights & Sponsored TEFL
English 1
Delta, BC
- Full-time
Career changers from customer service, retail, hospitality, corporate training, communications, banking, IT, media or non-profit
Added 29 mins ago
E1
English Teacher (ESL/TEFL) | Full-Time | Visa, Flights & Sponsored TEFL
English 1
Victoria, BC
- Full-time
Career changers from customer service, retail, hospitality, corporate training, communications, banking, IT, media or non-profit
Added 29 mins ago
Director, Performance & Innovation, Health Products
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
…helping accelerate innovation adoption that deliver measurable customer and business outcomes. Reporting to the AVP, Health Products, this role will enable improved performance across our…
Added 44 mins ago
Events Sales Specialist | Sports, Festivals & Community Events
Rogers Communications
Toronto, ON
…reliable connectivity, and we are committed to delivering the best customer experience, keeping Canadians connected to the people and things that matter…
Added 44 mins ago
M(
Architecte de solutions, Intégrations
MaintainX (An Autodesk Company)
Remote, Canada
- $97,000 to $140,000 CAD / year
- Full-time
- Remote
MaintainX est la première plateforme mondiale de maintenance et de gestion d'actifs basée sur l'IA, au service de plus de 13 000 clients, dont Duracell, Shell, Cintas et Brenntag. Nous…
Added 44 mins ago
Technicien de Centre de Données / Data Center Technician, Opérations de centres de données/Data Center Operations
Amazon
Montreal, QC
…fiabilité globales pour atteindre ou dépasser les niveaux de service définis pour les opérations du centre de données. Ce poste comprend des diagnostics de matériel informatique et de…
Added 44 mins ago
OT
Sr. Quality Assurance Developer
Open Text Corporation
Richmond Hill, ON
- Other
…stability of our enterprise products and services, including customer-facing cloud services and on-premises applications. The successful candidate will serve as a key quality advocate…
Added 59 mins ago
BC
Registered Practical Nurse - Operating Room
Brant Community Healthcare System
Brantford, ON
- Full-time
Demonstrates commitment to exceptional customer service with patients, families, staff, colleagues and community partners
Added 59 mins ago
BC
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
- Full-time
Demonstrates commitment to exceptional customer service with patients, families, staff, colleagues and community partners
Added 59 mins ago
BC
Manager, After Hours Operations
Brant Community Healthcare System
Brantford, ON
- Full-time
With Over 130 Years Of Service, BCHS Is Evolving With a Renewed Focus On Excellence, Collaboration, And Innovation. Our Strategic Priorities Center On Quality Care, Connected Teams, And a…
Added 59 mins ago
BC
Registered Practical Nurse - Integrated Stroke Unit
Brant Community Healthcare System
Brantford, ON
- Full-time
With Over 130 Years Of Service, BCHS Is Evolving With a Renewed Focus On Excellence, Collaboration, And Innovation. Our Strategic Priorities Center On Quality Care, Connected Teams, And a…
Added 59 mins ago
BC
Registered Practical Nurse - Pre-Admission
Brant Community Healthcare System
Brantford, ON
- Full-time
Demonstrates commitment to exceptional customer service with patients, families, staff, colleagues and community partners
Added 59 mins ago
BC
Registered Practical Nurse - Operating Room
Brant Community Healthcare System
Brantford, ON
- Full-time
Demonstrates commitment to exceptional customer service with patients, families, staff, colleagues and community partners
Added 59 mins ago
BC
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
- Full-time
Demonstrates commitment to exceptional customer service with patients, families, staff, colleagues and community partners
Added 59 mins ago
BC
Communication Assistant
Brant Community Healthcare System
Brantford, ON
- Full-time
With Over 130 Years Of Service, BCHS Is Evolving With a Renewed Focus On Excellence, Collaboration, And Innovation. Our Strategic Priorities Center On Quality Care, Connected Teams, And a…
Added 59 mins ago
BC
RPN Inpatient Rehabilitation
Brant Community Healthcare System
Brantford, ON
- Full-time
Demonstrates commitment to exceptional customer service with patients, families, staff, colleagues and community partners
Added 59 mins ago
BC
Pharmacy Technician
Brant Community Healthcare System
Brantford, ON
- Full-time
With Over 130 Years Of Service, BCHS Is Evolving With a Renewed Focus On Excellence, Collaboration, And Innovation. Our Strategic Priorities Center On Quality Care, Connected Teams, And a…
Added 59 mins ago
BC
Medical Radiation Technologist
Brant Community Healthcare System
Brantford, ON
- Full-time
Excellent demonstrated customer service/communication skills
Added 59 mins ago
BC
Registered Nurse - Medical B7
Brant Community Healthcare System
Brantford, ON
- Full-time
Demonstrates commitment to exceptional customer service with patients, families, staff, colleagues and community partners
Added 59 mins ago
S
General Manager
Snaplii
Toronto, ON
- $160,000 to $200,000 CAD / year
- Full-time
Oversee customer service, merchant and gift-card supply, and payment risk controls.
Added 59 mins ago
IF
Opportunités d’emploi – Techniciens diesel
Impact Fulfillment Services
Ottawa, ON · Vanier, ON
- Full-time
Le Technicien III doit être capable d'effectuer la majorité des tâches de maintenance lourde et de service sur les véhicules Ryder avec un minimum de soutien. Il travaille avec l'aide d'un…
Added 59 mins ago
VF
Equipment Technician | San Diego, CA
Vixxo Facility Solutions
Field, BC
- Full-time
Own relationships with your customers and inspire customer loyalty by providing professional and reliable services that adhere to all safety rules
Added 59 mins ago
U
Strong Communicators Needed for Airbnb Luxe Home Consultant Project - Canmore, CA
Upwork
Banff, AB
- Contract
Preferred but not required: background in hospitality, customer service, interior design, real estate, or related fields

BMO

ServiceNow SAM Administrator - ITAM

Toronto, ON, Canada

$55,500.00 - $120,000.00 · Full-time

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Job details

Pay: $55,500.00 - $120,000.00
Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

We are seeking an enthusiastic, passionate professional to join our Software Asset Management (SAM) team. BMO’s Blue Rewards SAM practice focuses on inventory management, product catalog management, exception management, reporting, and data quality.

Designs, develops, tests, implements, measures, and manages processes. Ensures that process design reflects current business strategy and business/stakeholder requirements and supports the desired customer experience. Processes may be related to (but are not limited to) fulfillment, operations, services etc.

Experience

3-5 years of ServiceNow administration experience.
2-4 years of Software Asset Management experience.
Experience administering ServiceNow SAM Pro.
Experience managing software licensing and compliance programs.
Experience working with ITAM, CMDB, Discovery, and Procurement teams.

ServiceNow SAM Administration

Administer and maintain ServiceNow SAM Pro and SAM Foundation modules.
Configure SAM workflows, business rules, data imports, and automation processes.
Manage software models, publishers, products, and software categories.
Maintain software discovery and reconciliation processes.
Configure and monitor SaaS License Management integrations where applicable.
Manage SAM-related system upgrades, patches, and platform enhancements.

Software License Management

Maintain software entitlement records and license repositories.
Create and manage software license models.
Validate software usage and license consumption calculations.
Analyze compliance positions for major publishers, including:
- Microsoft
- Adobe
- VMware
Perform reconciliation between entitlements and installations.
Identify software over-deployment and under-utilization.
Monitor software discovery data from:
- ServiceNow Discovery
- Intune
- Jamf
- ACC
Manage software normalization rules.
Resolve unmatched and partially normalized software records.
Maintain software model normalization mappings.
Ensure high-quality software inventory data.
Collaborate with CMDB teams to ensure accurate software and hardware relationships.
Monitor data quality dashboards.
Investigate duplicate software models and publisher records.
Execute periodic data quality reviews and remediation activities.

Support CMDB governance initiatives
Prepare software compliance reports.
Support internal and external software audits.
Collect license evidence and entitlement documentation.
Assist with true-up and renewal activities.
Maintain audit-ready records and license documentation
Develop and maintain dashboards and reports.
Track:
- License compliance
- Software spend
- Reclamation opportunities
- Unused software
- Publisher risk exposure
- Software lifecycle status
Present findings to stakeholders and management.

Salary:

$55,500.00 - $120,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

Administer and enhance ServiceNow SAM Pro and SAM Foundation, including workflows, software models, discovery, reconciliation, integrations, and platform upgrades. Maintain accurate license and inventory data, assess compliance, support audits and renewals, and report on software spend, utilization, risks, and reclamation opportunities.

Requirements

Candidates should have 3–5 years of ServiceNow administration experience and 2–4 years of Software Asset Management experience, including administration of ServiceNow SAM Pro. Experience with software licensing and compliance programs, and collaboration with ITAM, CMDB, Discovery, and Procurement teams, is also required.

Skills

Software Asset Management
Software License Management
License Compliance
IT Asset Management
Software Discovery
License Reconciliation
Data Quality Management
Software Normalization
SaaS License Management
Workflow Configuration
Reporting and Dashboards
Software Audits
Stakeholder Communication

Benefits

Health Insurance
Tuition Reimbursement
Accident Insurance
Life Insurance
Retirement Savings Plans
Performance-Based Incentives
Discretionary Bonuses

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow SAM Pro
SAM Foundation
Software Asset Management
IT Asset Management
Software Licensing
License Compliance
Software Entitlements
License Reconciliation
Software Discovery
ServiceNow Discovery
Microsoft Intune
Jamf
ACC
CMDB Governance
SaaS License Management
Software Normalization
Data Imports
Business Rules
Workflow Automation
Software Models
Publisher Management
Data Quality Dashboards
Software Audits
License Renewals
Software Reclamation
Microsoft
Adobe
VMware
Procurement

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