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Added 15 mins ago
Director, Performance & Innovation, Health Products
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
10+ years of progressively senior experience in performance management, group benefits pricing, management consulting, or a related discipline.
Added 45 mins ago
IF
Hiring T4
Impact Fulfillment Services
Hamilton, ON
- Full-time
Retirement Benefits including Defined Contribution Pension Plan (DCPP), Group Registered Retirement Savings Plan (RRSP) and Deferred Profit Sharing Plan (DPSP)
Added 1 hour ago
B
Director, Office North America Workplace Services
BMO
Toronto, ON · YNG
- Full-time
…related function and the management of outsourced Facilities Service Providers for BMO’s North American Office space…
Added 1 hour ago
FW
General Manager
Fitness World Canada
Victoria, BC
- Full-time
Group benefits (dental, extended health & travel)
Added 1 hour ago
EP
Payroll & Benefits Administrator
East Penn Canada: Backup Power Division
Courtice, ON
- Full-time
As the subject matter expert, respond to employee payroll and benefits inquiries with professionalism and discretion, providing exceptional customer service.
Added 1 hour ago
PS
Surgical Sales Territory Manager
Pacific Surgical
Vancouver, BC
- Full-time
2+ years of professional medical or surgical sales experience with an established history of customer relationships, including direct experience working within the Provincial Health…
Added 1 hour ago
I
Drywall Installer
IICRC
Fort McMurray, AB
- Full-time
Comprehensive benefits package (Medical, Dental, Vision)
Added 2 hours ago
T
Conseiller / Conseillère service client – Customer Support Advisor
TOPRING
Granby, QC
- Full-time
Topring est une entreprise fièrement canadienne, bien établie à Granby, qui met son expertise en air comprimé au service des secteurs manufacturier, automobile et de la construction. Grâce…
Added 2 hours ago
NM
Parts Lead
Nelson Motors and Equipment
Estevan, SK
- Full-time
As a Parts Lead, you will support customers, technicians, and internal teams with accurate parts service while helping coordinate daily workflow, inventory processes, ordering, returns,…
Added 2 hours ago
E
Receptionist - Part Time, Non-Union, Maples Personal Care Home
Extendicare
Winnipeg, MB · Maples Personal Care Home
- Part-time
and direct all visitors, answering inquiries in a positive and professional manner,
Added 2 hours ago
T
Conseiller / Conseillère service client – Customer Support Advisor
Topring
Granby, QC
- Full-time
comprimé au service des secteurs manufacturier, automobile et de la
Added 2 hours ago
T
Customer Service Professional - Group Benefits
TEKsystems
Waterloo, ON
- $21 to $22 CAD / hour
- Contract
Customer Service Professional, Group Benefits
Added 3 hours ago
ST
LTL Freight Pricing & Inside Sales Specialist
Steele's Transportation Group
Calgary, AB
- Full-time
Steele’s Transportation Group has served Alberta since 1957, building a reputation for dependable freight transportation and customer service. Operating as part of FMi Logistics Group Inc.,…
Added 3 hours ago
ZA
Bilingual Senior Sales Consultant - Stouffville Hyundai
Zanchin Automotive Group
Whitchurch-Stouffville, ON
- Full-time
Enhanced Group Benefits Program, including extended medical, dental, vision, life insurance…and so much more
Added 3 hours ago
A
Bilingual HR Advisor
ALS
Winnipeg, MB · Sudbury, ON · Thunder Bay, ON · CAN - ON - Sudbury
- Full-time
The HR Advisor works with the HR Manager to provide support in all areas of HR to an assigned client group. This role serves as a primary point of contact for managers, supervisors, and…
Added 3 hours ago
D
Food Service Associate / Sandwich Maker
Dexterra
Abbotsford, BC
- $19 to $20 CAD / hour
- Full-time
As a Food Services Associate / Cook, reporting to the Chef Manager, you will perform a variety of customer service based tasks within the food services function. This position requires…
Added 3 hours ago
CW
Account Representative / Account Manager / Project Manager
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
…ideal for someone who thrives in a environment where balancing customer relationships, service oversight, vendor coordination, and problem resolution are a…
Added 3 hours ago
OT
IT Systems Support Specialist
Odyssey Trust Company
Calgary, AB
- Full-time
…are compensated with competitive salaries and a comprehensive benefits…
Added 3 hours ago
SA
Hospitality Service Professional
Southern Alberta Institute of Technology (SAIT)
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
The Hospitality Service Professional provides casual, hourly food and beverage service within Highwood Kitchen & Bar and supports events and other hospitality operations within the School…
Added 3 hours ago
Trainee, Insurance Advisor
Talent Acquisition Team at Westland Insurance. Text reply only.
Tofino, BC
Westland Insurance Group Ltd has an exciting opportunity for a Trainee, Insurance Advisor at our office in Tofino, BC. Do you love to provide exceptional client service? If so, you will…
Added 4 hours ago
A
Product Owner Senior
Astek
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Régime d’épargne-retraite offert après 3 mois de service
Added 4 hours ago
C
Associate Financial Advisor
CIBC
Walkerton, ON
- Full-time
Client Service, Customer Experience (CX), Digital Literacy, Financial Advising, Financial Products, Goal Planning, Group Problem Solving, Investments, Mutual Funds, Outbound Calls,…
Added 4 hours ago
B
Business Banking Relationship Manager Trainee
BMO
Brandon, MB
- Full-time
Delivers exceptional customer service and builds trust by providing expertise, responsive service, and support.
Added 4 hours ago
B
Mortgage Specialist
BMO
Sault Ste. Marie, ON
- Full-time
Delivers exceptional customer service that builds trust through expertise, responsive service, and support.
Added 4 hours ago
B
Mortgage Specialist
BMO
Cobourg, ON
- Full-time
Delivers exceptional customer service that builds trust through expertise, responsive service, and support.

BMO

ServiceNow SAM Administrator - ITAM

Toronto, ON, Canada

$55,500.00 - $120,000.00 · Full-time

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Job details

Pay: $55,500.00 - $120,000.00
Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

We are seeking an enthusiastic, passionate professional to join our Software Asset Management (SAM) team. BMO’s Blue Rewards SAM practice focuses on inventory management, product catalog management, exception management, reporting, and data quality.

Designs, develops, tests, implements, measures, and manages processes. Ensures that process design reflects current business strategy and business/stakeholder requirements and supports the desired customer experience. Processes may be related to (but are not limited to) fulfillment, operations, services etc.

Experience

3-5 years of ServiceNow administration experience.
2-4 years of Software Asset Management experience.
Experience administering ServiceNow SAM Pro.
Experience managing software licensing and compliance programs.
Experience working with ITAM, CMDB, Discovery, and Procurement teams.

ServiceNow SAM Administration

Administer and maintain ServiceNow SAM Pro and SAM Foundation modules.
Configure SAM workflows, business rules, data imports, and automation processes.
Manage software models, publishers, products, and software categories.
Maintain software discovery and reconciliation processes.
Configure and monitor SaaS License Management integrations where applicable.
Manage SAM-related system upgrades, patches, and platform enhancements.

Software License Management

Maintain software entitlement records and license repositories.
Create and manage software license models.
Validate software usage and license consumption calculations.
Analyze compliance positions for major publishers, including:
- Microsoft
- Adobe
- VMware
Perform reconciliation between entitlements and installations.
Identify software over-deployment and under-utilization.
Monitor software discovery data from:
- ServiceNow Discovery
- Intune
- Jamf
- ACC
Manage software normalization rules.
Resolve unmatched and partially normalized software records.
Maintain software model normalization mappings.
Ensure high-quality software inventory data.
Collaborate with CMDB teams to ensure accurate software and hardware relationships.
Monitor data quality dashboards.
Investigate duplicate software models and publisher records.
Execute periodic data quality reviews and remediation activities.

Support CMDB governance initiatives
Prepare software compliance reports.
Support internal and external software audits.
Collect license evidence and entitlement documentation.
Assist with true-up and renewal activities.
Maintain audit-ready records and license documentation
Develop and maintain dashboards and reports.
Track:
- License compliance
- Software spend
- Reclamation opportunities
- Unused software
- Publisher risk exposure
- Software lifecycle status
Present findings to stakeholders and management.

Salary:

$55,500.00 - $120,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

Administer and enhance ServiceNow SAM Pro and SAM Foundation, including workflows, software models, discovery, reconciliation, integrations, and platform upgrades. Maintain accurate license and inventory data, assess compliance, support audits and renewals, and report on software spend, utilization, risks, and reclamation opportunities.

Requirements

Candidates should have 3–5 years of ServiceNow administration experience and 2–4 years of Software Asset Management experience, including administration of ServiceNow SAM Pro. Experience with software licensing and compliance programs, and collaboration with ITAM, CMDB, Discovery, and Procurement teams, is also required.

Skills

Software Asset Management
Software License Management
License Compliance
IT Asset Management
Software Discovery
License Reconciliation
Data Quality Management
Software Normalization
SaaS License Management
Workflow Configuration
Reporting and Dashboards
Software Audits
Stakeholder Communication

Benefits

Health Insurance
Tuition Reimbursement
Accident Insurance
Life Insurance
Retirement Savings Plans
Performance-Based Incentives
Discretionary Bonuses

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow SAM Pro
SAM Foundation
Software Asset Management
IT Asset Management
Software Licensing
License Compliance
Software Entitlements
License Reconciliation
Software Discovery
ServiceNow Discovery
Microsoft Intune
Jamf
ACC
CMDB Governance
SaaS License Management
Software Normalization
Data Imports
Business Rules
Workflow Automation
Software Models
Publisher Management
Data Quality Dashboards
Software Audits
License Renewals
Software Reclamation
Microsoft
Adobe
VMware
Procurement

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